I have a very busy schedule and New Account Manager Kate Runkle went out of her way to show me the…read moreproperty during the brief window I had available. After submitting my application I had quite a few questions, and Leasing Specialist Rosalyn McCarty was always quick to respond and consistently professional. The online property listing was comprehensive and easy to navigate, and when I saw the property in person, it matched the listing exactly. From my experience Tiner Properties is top-notch.

Beware! DO NOT DO BUSINESS WITH THIS COMPANY!!! If you are a renter keep looking elsewhere if you…read moreare an owner go somewhere else. My sister and I have rented from this Property Mgmt for close to 4 years. We constantly had to fight tooth and nail to get basic things fixed: electrical outlets, sprinklers, toilet, plumbling, cheap blinds, smoke detectors, mold in the carpets, power surging through the electrical outlets that exploded light bulbs and spewed burning debris all over the carpet leaving burn marks. Management constantly blaming us for disrepair to the point that Sacramento Code Enforcement had to be contacted to get things FIXED. John Tiner, Crystal Tiner, Melissa Watermolen and Mgr. Susan are not to be trusted. Even after finally moving and leaving the hell hole this Mgmt company stole $300 from our deposit and blamed us for the outer stucco of the house crumbling which had styrofoam underneath! They claimed that we damaged the house. THE HOUSE WAS FALLING APART. The outer stucco and styrofoam was crumbling on its own. Needless to say we have no recourse to get our money back after being falsely blamed. John Tiner does not care. This company has thousands and thousands of properties that they manage. So do not think for a minute they will care about a renter or an owner about properly taking care of homes. I have no idea if the owners even understood how poorly the house was managed. Especially since we were on time responsible renters without being late even once. I had paid thousands into landscaping and tree cutting per the contract. And by the way, the owners no longer are using Tiner as a Management Company because they are God Awful! Again Beware. Our experience with this company was horrible! Please save yourselves agony and $$$$. And there is absolutely nothing to discuss with this company. There is nothing they can ever do or say to compensate for the unprofessional and lying behavior straight from the Top right on down to the bottom.

You know it's going to be a good company when it's one property manager giving another property…read moremanager a 5 star review. Gabe and his team at Allegiance are so easy and great to work with. It's been exceptionally hard to find help with some properties in the Sacramento area that I can't manage myself. During my initial search, most of companies I talked to in the area over promised and under delivered. From the first call, it was clear that they were lacking professionalism, industry knowledge and some never even called me back. I do have high standards of course as I myself have been doing the job for 10 years but I couldn't believe the experiences I was having with these other companies. When I finally found the Allegiance team, I was so relieved. Not only are they great at what they do and got these properties rented quickly, they are just fun to work with and very down to earth. Their knowledge, professionalism, fair pricing, and outstanding customer service also set them apart in the industry. They will continue to be my first choice in the Sacramento area and I can't recommend them enough. Thank you Allegiance Team! Highly Recommend!

My partner and I were very interested in renting one of the properties listed by Owen's Property…read moreManagement, but unfortunately our experience has been frustrating from the start. We've been trying to get in contact with them for about a week and a half through calls, texts, and even by visiting their office in person, only to find out that no one is actually there. The contact information listed online didn't seem reliable, and we were given different numbers to try instead, which only added to the confusion. I do want to highlight that Adam was great, he was responsive and got back to us in a timely manner. However, he isn't able to assist with property-specific inquiries, so we were referred to Jesse multiple times. Despite being told on more than one occasion that Jesse would reach out, at one point even the same day, we never heard back and were left waiting days without any follow-up. At this point, I can't imagine the amount of loss occurring due to this kind of lack of communication. Since then, we've moved on and are now working with another property management company and are in the process of signing. Overall, this experience has been disappointing, especially when we were genuinely interested in moving forward. It made the process unnecessarily stressful and left a poor impression of the company as a whole.

I've had a great experience with Keyrenters managing my rental property on Stanley Avenue. I…read moreespecially want to highlight Lizette, who has been incredibly helpful throughout the process. She's responsive, professional, and truly went the extra mile to get my house rented quickly. It's clear that she cares about both the property owner and the tenants, which gave me peace of mind. I highly recommend Keyrenters--and Lizette in particular--to anyone looking for a reliable and efficient property management company. Yvonne.

the worst company I have experienced so far! GO WITH ANYONE ELSE. Communication is almost non…read moreexistent until you complain about random maintenance showing up unexpectedly in your backyard with no prior notice. Unexpected work for months that was never discussed prior to moving in and then blamed the landlord and workers for not even letting us know the work had been finished over a month prior yet we were not allowed to use our premises (confirmed myself with the construction company who said Keyrenters was aware) Upon moving out, they also will keep money for repairs and promise to give receipts (CA law) and then they ghost and block you right after you move. Myself and other tenants have moved strictly because of this company and how awful they are with privacy, communication and unlawfully keeping your money without any proof or receipts (AB2801). Notice how their good reviews only come from landlords because they do not give a shit about tenants AT ALL.

From the moment I applied to rent a property with RNB, I spoke with Karina and Kevin and they have…read morebeen so professional, kind and offer excellent customer service as I navigated the application process. Each time I called to ask a question I had the opportunity to speak to a real person to get clarification immediately which is priceless in today's world! Keep up the good job

Warning to Property Owners: do not list your property with RNB Elk Grove. They barely lift a finger…read moreto market your property. * They take 5 business days to process each application. * They will not show the house to any prospective renter until the renter has paid an application fee, submitted their application, had their credit, income and rental history checked, and been approved. Very few tenants are willing to go through all of this for a house they have never seen. * I had to show the house myself or have friends show it. * RNB did not list it on Zillow or Redfin. They said they submitted it to these sites, but RNB never followed up to see why it had not shown up until I pressured them 5 weeks into the process because we had so few inquiries. In the 5 weeks I worked with them their "efforts" produced a total of one applicant. They charged me $600 to break my agreement so that I could find another management company. It's true their contract says they charge $600 if you cancel before 60 days. It's also true that their contract says they will post on CraigsList but they did not do this and Nichelle even told me when I terminated that they did not do this. Their contract also says they will post on Zillow, Redfin, etc. but I checked those sites and it was not there. When I asked for proof that it had been posted there, they simply sent me a page that said "posted to internet." It also says they will post on Social Media which they did not do. It also says they will provide "unlimited showings" yet omits the very important part that they will only show it to prospective renters who have paid $50 application fee, gone through the process and been approved. When I told them I should not have to pay the $600 due to their lack of good faith effort to rent my house and their breach of contract by not doing what their contract says in terms of leasing and being deceitful about the showings, they refused to terminate my agreement, take down my listing to allow me to find another company and refused to return my keys or garage door opener until I paid the $600. I lost that money plus rental income from the time they wasted. I signed their agreements and entered the relationship in good faith, trusting they would make a significant effort to find a renter for my home. I hired them to help me and they only caused me stress.

I am very dissapointed with Bonnie's management of our brand new property. She didn't charge the…read moreprevious tenants for any damages and didn't give us any pics/tour of the property despite my several requests. Look at the pics attached. The walls and carpets are so dirty and she kept telling us that the renters left the property in very good shape. I wish I could tell her how badly she has managed the place. I hope no other owner has to deal with such a careless and bad property manager. Very very dissapointed! Stay away!

I scheduled a showing at 3:30PM with Bonnie Dominick to see a property she had listed, and called…read moreon the same day to confirm. I live on the edges of the Sacramento area, so any drive I make into the area, especially during busy times, is one that I need to plan out. I arrived at the property at 3:33 at the latest to find that no one was there. After waiting several minutes I decided to call Ms. Dominick, only to find out that she had left at 3:31 for "another showing". I do not know Ms. Dominick's skill as a real estate agent, only that she is apparently too busy to wait 5 minutes for someone to show up to a scheduled showing in case of extenuating circumstances.

I was a tenant with Sac City Rentals for a couple of years, and they were excellent. They excel in…read morehandling repairs and communication. They are easygoing and do not harass renters. Their application process is both easy and fast. Even a year after we left, I messaged Scott to ask a question, and he responded warmly, making every effort to assist me. I wholeheartedly recommend both property owners and renters to consider Sac City Rentals as their management company.

Mercedes was very rude and unprofessional. Asking simple questions leads to her hanging up the…read morephone in your face.

As a homeowner, I appreciate how responsive and organized Prime HOA is. They communicate well and…read moregenuinely care about keeping our community looking nice!

They are worst property mgmt company I've come across. They are dishonest, unprofessional. And they…read moreknow very little about all the laws. They shouldn't even be in business. Briana Kessler and Kitty need to really new jobs

Matt was very professional and efficient with how he managed our property. He kept us up to date…read moreon any changes to laws or regulations, and handled any issues with the property or tenant quickly and efficiently. Very open and upfront with responsive to communication. I would definitely recommend Carmazzi Real Estate as a property manager.

Matt Carmazzi professionally managed a property in Midtown Sacramento that I rented for three…read moreyears. Matt was quick to respond to any any repair requests and communicated very well with me. The website used for collecting rent was easy to use and it also was used to track repair requests. During the move out process Matt worked hard to get my deposit back by finding creative ways to repair a wood floor that had been scuffed by my furniture and that saved me hundreds of dollars.

There appeared to be a high level of confidence that didn't align with the applicable laws and…read moreprocedures. It may be worth taking the time to review the relevant requirements before making demands or escalating interactions in a way that comes across as harassment.

Property management will never return your call. Literally the definition of horrible service.read more