Clayton did a great job. He gave a thorough inspection and explanation of the fireplace we have. He…read morecleaned it very well and gave instructions for proper maintenance. Grateful for his expertise!

Clayton was so knowledgeable about chimneys. My husband watched him vacuum out the smoke shelf in…read moreboth our chimneys, which made a big difference in the depth of cleaning they needed so badly. It is not part of what most chimney company's do, so I greatly appreciated Clayton taking the extra time for our house that he did. Will most definitely use his company again

Called them and they came the same day to look at a leak in the roof. Found there was a poorly…read moreinstalled vent. Vent replaced and we also asked to have an old satellite dish removed and moss treatment. Fast, clean service, and we will be calling them again for work.

We have a beautiful new roof thanks to Jesse and Blake. Great communication, thorough follow…read morethrough, fair pricing, gentle personalities. A pleasure to work with and highly recommended.

I have paid Justin and Jennifer L $1747. 51 on November 16th for parts and labor! I was told the…read moreparts would take around 10 days to arrive due to Thanksgiving being so close; both, Justin and Jennifer L assured me that in spite of scheduling difficulties and family issues, Justin would be able to get the fireplace fixed no later than the 10th due to scheduling overlap, and family difficulties. I agreed to that, however on the December 11th Jennifer L sent me a text stating that Justin booked a four day job without consulting her, but he would fit me in during the next day or so no matter what. Yet, here we are, December 19th,and I am being ghosted due to a text I sent to Jennifer L telling her that unless my fireplace place is fixed by end of day on Friday the 13th I expected to receive a full refund. Her response was: "that is fair", however, meanwhile I am out almost $1800 dollars and still have a broken fireplace. DO NOT hire these people because their business practices are shady at best!

I would not recommend this company. I rarely post reviews and I have to do this to help others…read morelearn about them and avoid if possible. They were nice and prompt for the initial inspection request and suggested replacement of parts and I paid 400$. They said the parts would arrive in 3-4 business days and after that payment they went dark and not responding to texts or calls. They say they will call and schedule but they never do. I lost money and didn't get the fireplace fixed .

Great service, clean, friendly and professional chimney cleaning and inspection. Competitive cost.read more

Revising my previous one star review to four stars. There…read morewere some communication issues. They showed up a few days late and at a different time but once on the job they were thorough, pleasant and competitively priced. They did a good job. (Also, we're in PDX, not SF as listed.)

Overall we were pleased with our experience with Bridgetown, however a few things took away from…read morethe best possible experience. +Very competitive pricing +Pleased with quality of work done -Final result looks great -Contractors left red chimney bricks dirty and did not clean -Contractors dug holes for scaffolding and did not repair -Contractors sprayed windows with debris from service and did not clean

Bridgetown masonry built this stunning brick fireplace over our existing fireplace. We are amazed…read moreevery day we look at it. Truly stunning and an amazing transformation. Can't say enough good things about these guys

The techs that came to my home...were, professional, did more than I thought would be Serviced, and…read moretold me what was coming, but did not need to do now!!! Very grateful for the techs that came to my home, and...knowledge is king!!! I can...plan financially!!! Thank you!!!

Easy to reach, honest, great work, and they keep good records…read more Unfortunately we need to rebuild our chimney, and fix a crack in our flue. I had our contractor friend take a peak after The Top Hatter reported all this last year, after I hired Top Hatter to clean out our chimney. The company I had hired the 2 years before, reported nothing of the sort. Our contractor friend agreed with Top Hatter's report, and said the price they quoted was fair. I misplaced the the quote/paperwork from last year. And wasn't even sure which company had made the report. I called Top Hatter the other week, inquiring if they are the company who had seen us last year. The lady who answered the phone was cheery, did a quick search for my account, and had all the notes from last year, in front of her, in the company's system, with in seconds. We will be hiring Top Hatter for the work soon. Top Hatter was also honest, in that the work could wait a few years. Only not to use the fireplace, until the work has been done. 2017 #19

We had an excellent experience with Lifetime Chimney. We…read morehave a chimney that we never use that needed to have a cap put on. Another company said they would only rebuild the entire fireplace and chimney. We never intend to use the fireplace and just needed to protect it from weather and creatures getting in. (We couldn't afford a complete rebuild in any case.) Lifetime Chimney saved us! They completed some repairing so they could install a cover/ cap, and they pressure washed the chimney. Miguel did an excellent job and was very kind. When I first called in, I spoke with Brian who was incredibly helpful! I was worried when I called in, but Brian explained what they needed to do. He patiently gave me clear information. The chimney looks great and it makes the house look great. We're relieved to have it protected now. I would hire this company again!

I Had to replace my chimney to the roofline as it was crumbling…read more I got 5 estimates and chose to to go with Lifetime as they were the most thorough in the bid. The crew came out on time, super professional and did an outstanding job! The crew went above and beyond in making the chimney look amazing! This will be my GOTO Masonary company from now on! Thank you Lifetime for making the whole process so easy!

Called on Monday to have my wood burning fireplace cleaned in a house we just purchased. Scheduled…read morean appointment for 1:30 on Friday that same week. No one called, no one showed. Moved to another company! I can't even call this bad costumer service... there just was NO service at all. Beware

From the owner: Chimney sweeping, masonry contracting.chimney repairsread more