Horrible experience, do NOT take your pets here. Front desk people are rude, office manager is downright offensive. There is NO customer service. Sad as the doctors seem capable but they are letting the incompetent staff ruin what was once a lovely place. So sad. read more

They charge $80 for basic antibiotics that can be had (in their human versions) for $1 in other countries. I understand that red tape for HUMAN drugs causes high prices in our medical system, but asking prices like this for veterinary medicines is unforgivable. read more

Our dog had a surgical procedure there recentl- the care, empathy and compassion that Dr. Clark and the entire team at ARK animal Hospital has provided is beyond anything we expected and we are so grateful. Our dog tore the incision and Dr. Clark found a solution when we couldn't afford another anesthetized procedure. We are just so happy that we found this animal hospital because the team there has been so kind. 5 stars, I would give more if I could. read more

I don't think they are terrible but for 30 years I had gone there when the original vet took care of all of our animals over the years and it was pleasant, even though he was the only vet there; owner and vet. Things went well until he sold the clinic and that's where the problems started. Now I believe it is corporate owned and anytime that happens to a business there are lots of changes involved. They let the business grow so big there is lots of issues I didn't have when I first started going there many years ago. They have some pretty good people who work there but there is not limit and the waits can be excruitatingly long..just too many appointments at the same time which makes it unpleasant for both patient and owners. read more

I would never let these people take care of my pet! First said they would refill my pets prescription prior to my appointment. but only for 30 days (instead of 90 day like usual) then when I complained about this they said they wouldn't even fill the 30 days until after the appointment. Clearly, they don't care about the comfort of my pet as much as making sure I show up and they make a buck. They even tried to tell me it was for legal reasons. What a crock!! read more

Took my cat in and she got the royal treatment. Seriously...they treated her better than I do at home --because of the treats and attention (she loved it). The staff handled her nicely and knowledgeably. I haven't used a vet in a long time and the way they treat pets is about the same caliber as humans. They have all of the tools they need, x rays, dental tools, blood tests -- all of it. So if you love your pet? take them here. My cat was a stray and she leaped up onto my chest when we met; we share a special bond. I have no other pets and spare no expense for her. read more

I wanted to get my dog in for a painful paw. I was offered an appointment 2 days hence, or I could have an appointment at their "sister" clinic, Eastgate Animal Hospital, the next day. I took the Eastgate appointment. By the way, I paid a huge amount last year for their "Wellness Package", which among other things greatly reduces vet appointment costs over the year. I went to Eastgate on time, waited 15 minutes out in the parking lot, a tech finally came out to go over the dog's issues and ended up saying that---by the way, we do not honor the Ark Animal Hospital's Wellness Package. In other words, I would have to pay full price after shelling out for the Wellness Package. So I left. Also---why did all the women vets, except the original owner, all leave at the same time, around when the Ark Animal Hospital changed hands? What gives with that? Fishy..... read more

Alway friendly and it shows how much they care about my dogs. They have helped me even when money is tight and I feel safe leaving my fur kids with them read more

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I brought my cat in two times before they got the right diagnosis it cost me over $1900. All they had to do was put them on a simple prescription that is common for cats then four months later they called me back up and said bring him in again or we will discontinue his prescription are you trying to kill my cat? What are you doing? I'll never be back I found a new vet read more

I called for a estimate on a visit and for shots for my dog. They gave me an estimate but they didn't tell me that I had to pay for an exam which was $65 and I had to pay for hazard disposal of the needle plus I had to pay $15 just for the text to give the shot. They gave me an estimate for the shot not including the exam and the other cost. They have a lot of hidden costs that they don't tell you about up front not recommended them. read more

I brought my dog to see Dr. Lewis on Oct 28,2022 for an orthopedic consult for my dog who had injured his back legs. My dog is fear reactive and can be growly and barky when he's afraid, and Keely and Dr. Lewis went above and beyond to put him at ease. I used treats and Dr. Lewis took my advice to get down to his level and ignore him (always works) and within a few minutes she was able to do a thorough exam of both back legs while I "hugged" his front area. The clinic's atmosphere was calm and they accommodated my dog and I with a couple of options in terms of entering and exiting. I whole-heartedly recommend Ark Animal Hospital. read more

My husband and I have traveled quite a bit in the past few months and each time, we have boarded our cat here. I feel comfortable knowing he is at an animal hospital while we are away. The staff are very friendly, they give the cats some play time every day. The kitty condos come in two sizes, we have always gotten the smaller size, which I believe is $15 dollars a day, but they still have room to move around and be comfortable. The only reason I am not giving a 5 star is because the first time we boarded him here, they asked if we would like to authorise a fixed amount of money in case he needed treatment. Our budget being tight, I said I would instead like to be contacted before hand to approve an procedures. When we came to pick him up they said he had been sick, not eating and dehydrated so they gave him an IV and then tried to bill me for an extra $100. Thankfully, when I explained that I had not been contacted to approve this (I would have, but that is not the point) they dropped the charges, and we have had no further trouble. read more

I have been going to Ark for over ten years with multiple dogs. The care and compassion from the vets and vet tech's is beyond comparison. All of the employees go out of their way to make owners comfortable and at ease and they are quick to alleviate unfounded fears. That said, when the hardest decision has to be made to let a dog or animal go, they are in the trenches with you. There are veterinary offices closer to where we live, but I choose to drive the 40 minutes to Ark because they are that good. There simply are not enough adjectives to describe this veterinary practice. If I were an animal, this is where I would want to go. read more

I have a Bernese Mountain Dog,Annie, who has been seen by this group for 7 years. They have been wonderful...very professional and loving at the same time. She recently has TPLO surgery, the surgical tech was great, and very helpful. Annie's surgery and recoup time has gone well. read more

Ark Animal Hospital recommended extensive dental work for our small dog. They supplied us an estimate that ranged from $782 to $1657. We love our pet and would have had the work done by Ark if the estimate hadn't been so crazily wide open. An estimate that ranges from X to over 200% of X is not an estimate. It is a chance of really getting gouged. We checked with friends and learned of another Vet who supposedly had better rates. This Vet concurred the dental work recommended by Ark needed to be done and did the work for $398.00 - near the high end of their estimate - HALF OF ARK ANIMAL HOSPITAL'S LOW END ESTIMATE. read more

The veterinarians have always been wonderful, friendly and caring. Thanks for taking care of my kitties! Prices are fair. Not too high compared to other vets. read more

I love this place. We took our cat in with an abscess on a Sunday and they took wonderful care of him. Prices were fair, they educated us on homecare. This is a wonderful place to take your little furry loved ones! Thank you for taking care of Grayson. read more

The care was overpriced. My cat had a sneeze, turns out it's $600 to figure out there's nothing wrong but he has fleas. What really was NOT good was the following: I need a prescription for my cat for revolution, I want to get more, I ask how much it is, it's nearly $200 for 6 months if I pick up, so I say - can you give me a script and I will purchase from chewy.com at $125. They say fine, I pick up script. I order from chewy, but don't see my order for a week, I call chewy and they tell me that Ark doesn't work with them, they called Ark and never heard back. Annoying. I call them and they say yeah we don't work with Chewy...Ok so when I called and said I can't afford their price and was going to get my prescription from Chewy, you didn't bother to tell me this would happen? No, sorry. Ok, I get it, chewy has unreliable sources for meds, so they say. Then why not tell me??? They offer 15% off their pharmacy on their website. They never email me a code. WHO IS IN CHARGE? Bad management means bad care. Bad care means your pet can get stuck with their condition because they are neglectful to tell you what the F is going on. The worst experience at a vet thus far. read more

I brought my dog in to Ark for a check up and GI issues and the staff and vets were very attentive and caring. They even get down to the pets level to examine them and reassured my dog the whole time. The assistant followed me out to assist in getting the specimine as well, a nice touch so I didn't need to come back with it. Will go back again. read more

I took my cat in for an injured leg. The vet gave me one estimate and I based my decision on the advise and price estimate of that doctor. 4 days later before the procedure was scheduled I receive a 2nd estimate from the support staff that was double the doctors estimate for services. This is bait and switch. I thought I was making an informed decision, but apparently it wasn't. Be aware they will charge you $7 for a pair of gloves, $40 for disposable surgical instruments because using an autoclave with stainless steel instruments isn't raising their profit margin but charging double price for disposable instruments does. The doctors are knowledgeable but they are merely employees. The under qualified support staff with minimal training make all the cost decisions. read more

It was my dogs first visit to the vet and they were so patient and kind. I would recommend this place to anyone in the area.

You guys ROCK!!! We have been bringing our pets here for years. Several years ago we moved to Corvallis and figured we would try a different veterinarian. Not one of them could fill the shoes left by Ark. So we went back. I'm so glad we did. We recently had to put our beloved boxer down. The folks at the Ark were beyond amazing and many folks came in to say good bye. They were so kind and truly made us all feel loved and cared for. They made sure that he fell asleep in my arms knowing how much he was loved. Thank you, read more

WOW! We have used ARK for years - 12 or so, and we just left our two dogs with them for 3 days and nights of boarding. Something we have done dozens of times. We picked them up today and found 7 of 8 wet dog food containers were returned to us unopened. 1 cup of 4 original cups of dry food was returned as well. They fed our two dogs roughly 1/3 of their usual diet during the course of their stay. Equally disturbing is the way ARK management treated our concerns. We thought they really dropped the ball, but they were on the complete opposite end of the spectrum. They felt they did precisely as they were instructed. It would have been so easy to check our dog's history history or to give us a phone call to figure things out. I think ARK is more concerned about selling add on services, like spa treatments, than performing the core function of caring for our animals. read more

I have taken both of my dogs to ARK for several years and received the highest quality of care. My dogs at different times had to be put down and in both cases, they not only took care of my animals but me and my grief. With the assistance of ARK my last dog lived to be 18. They are kind, compassionate and very caring. A wonderful, wonderful place. read more

We've taken our pets to Ark for years and appreciate the time and care the staff put into our visits. I get the feeling they do care about my pet and care about working with me to find a plan that best fits my situation and my budget. The budget part is so hard when dealing with pets and they've always given me plenty of options. When we needed to put our cat down due to cancer they were very compassionate and it couldn't have been handled better. I highly recommend them. read more