The Kensington Strosniders is my first stop for anything from a hardware store. They don't have the…read morebroad inventory that larger chains or online sites do, but their staff are five star all the way: Very knowledgeable about the location of merchandise in the store, can recommend what you might need for various projects, and have a friendly and helpful attitude overall. If they don't stock something, they usually have it available online through the Ace Hardware website. It also helps that it's only 5-10 minutes from my house!

I still appreciate the store very much, but I wish that some of the employees who helped me…read morerecently had a better knowledge of the products. They weren't aware of where a housewares item was, and another didn't seem to know much about an electronics-related item that I was looking for.

The 5-inch door latch on my 70-year-old house broke. I searched several stores but couldn't find a…read morereplacement. As soon as I entered the store, an employee asked if I needed help. Mr. Al quickly found the exact replacement part I needed. Replacing the latch solved the problem and saved me a lot of money. The staff is knowledgeable, professional, and always provides excellent service and expert advice.

If you value your time at all, then Strosniders will save you money. The staff are almost all very…read morecompetent and helpful. I picked up some cabinet hardware that needed to be exact (threads, length, head) and the gentlemen understood exactly what I needed and where to find it. I was in and out lickety split with EXACTLY what I needed that to this Strosniders staffer. He said he has owned his own handyman renovation business for 30+ years in TN and FL. He was great and I was grateful to have his help and save me time. Going to Takoma or Silver Spring Ace, or Home Depot because they are closer or to save a buck 250, but spend hundreds of dollars in my time, with uncertain results, would be a colossal waste.

Items in the store are marked up significantly, likely because of the pricey rent on 14th St and…read morebecause they can overcharge folks who live on that street who pay $2500/month for studio apartments. The employee at the front of the store was sharp and unfriendly and asked in a gruff tone how he could help us, as if we were bothering him.

5 stars for Marvin upstairs in the hardware department…read more Each time I visit looking for a solution, part or piece of hardware, Marvin always delivers! The store overall is very well stocked and prices seem reasonable. I'm a fan of Marvin's Hardware...um, I mean Logan Hardware, lol. 5 stars

Interestingly, this hardware store aells the same Wind Machine fan that I hace in place in Mexico…read moreCity. Mine is actually wear8ng out after five years and the motor is slow to start. I almost bougt the one that thry have here, but I thought about the logistics in bringing it doen there, may not be so easy. What I actually came here for was to get some gardening tools and supplies for my house up here. I figure I have the long holiday weekend to hipefully make some good progress on the yard and small garden area. This hardware store is very close to me here and I wasn't in the mood to drive 6 miles to the big box hardware store to maybe save asmall amount of money. I got a garden house, a shovel, and regular yard rake to clean up the place. They had everything that I needed.

Amazing customer service and supplies!!! Great selection and assistance. We were in a time bind…read moreand McLean Hardware CAME TO THE RESCUE!: we had MIELE dishwasher delivered and when being installed they said our plumber put in the wrong size valve ( although presite inspection did not specify valve size)- McLean hardware was closing in 10 minutes and dishwasher installers wanted to leave- they didn't have an adapter for the valve and were tired. For the installers to return would be $200 additional charge-ugh. McLean Hardware quickly had 2 people assist my husband and for only $24 we got the adapter for the expensive Miele dishwasher to be installed and working! THANK YOU MCLEAN HARDWARE- you are THE BEST!!

Needed two keys copied and a dowel rod to secure the sliding glass patio door. Place shared a…read moregarage with a target. Really packed was every item i see in a bug box store like Home Depot. Plenty of staff to direct me to what i needed. Keys made by same person who showed me the dowel rod selection and then cut to size. Staff helpful, but also watchful for shoplifting. Left with one hour free parking as my wife went into target. For an apartment dweller this True Value has it all!

Just bought a grill from them online. So awesome so easy. They built it, they delivered it, they…read moretook my 20 year old beast of a grill away. They even called me just to make sure that the type of fuel system I bought was exactly what I wanted (Nat. gas) because sometimes people accidentally pick the wrong one. Who does this?? its so thoughtful. Everyone was friendly. Josh- the delivery man who was able to handle these grills as a one -man - operation in and out of the truck was friendly, helpful. and competent despite having to deliver a lot of grills on a holiday weekend in 95 degree heat (at 10 am). Thank you ACE.

I was on a weeklong odyssey to get keys cut. Other hardware stores, ace or otherwise, either…read morerefused to cut my difficult key or couldn't make a copy that would work. "Slim" here made a working copy which then could be copied again, some of which worked. I don't know why this key was so meddlesome but the employees here took on a difficult task and helped me out until it was complete. Customer service is what makes a hardware store, so I can confidently say, having been to about a dozen of them over the last 13 years, this is the best in the area.

Came to buy a few things and get a small plant repotted, although it's 6pm and two more hours until…read moreclosing, it was simply too late in the day according to the person I asked to assist me. The sore was neither overly busy and would have been happy to wait even if it was. What is the point of offering a service should it only be offered at a whim? I love Ace, and usually find the customer service to be the reason to return despite the high prices, I'll just cross this one off my list of place to go.

Always incredibly helpful, kind, and generous with good advice on any project you are tackling…read more Worth every penny of competitive pricing with Amazon - BUT with all the customer service excellence of real, expert humans who care. Perfect reason to buy local as much as possible.

Love this store. They stock a great variety. Their customer service is the VERY best. Fast to get…read morein and out. The guys take me right to what I need.

I am building some home made closets for the rooms in our house, and I needed a couple of screws…read moreand brackets. The traditional big box hardware store is mikes and mikes away, and asking for help at those places has always been hit or miss. This Ace hardware store is located right in the center of town, and it is definitely a well sticked and a full service hardware store. Their prices may be a little higher but the convenience factor far outweighs the additionally cost. I was helped immediately by an awesome employee, and he directed me to the exact section that had closet brackets, and then he directed me to where the small screws were located. I was surprised to see their extensive paint section, and they even have Christmas gear already on display. I really do appreciate the personalized attention from the folks who work here.

I will always go to the local ACE when i need hardware stuff because the employees are always super…read morefriendly and helpful, and they almost always have what i need.

Thank you, Pam. You were wonderful for sticking with me and helping to find a solution for my wasp…read morenest. We had quite a selection to choose from on different types of pesticides. You were so helpful by looking up their rating and showing me where they were located. Pam, you even helped me pick out the most economical value for the money. Pam, you are the best at customer service extraordinaire and Home Depot is lucky to have you. Thanks for all of your help. Now, let's get rid of those wasps.

I have been avoiding coming to a Home Depot for some time. Not for any given reason, just because I…read moredidn't want to feel like I was falling into a void. But I was in need of a few items that I knew I wouldn't easily find elsewhere. Being at the mall, this is just a stone's throw away. I will say, this give the impression from the outside that it is not a big store inside. Deceiving. When I got inside, it is just as big as any other HD, just set up so awkwardly that you have no idea where anything is. What I can tell you is that when you are in here, pull up the app. It will make locating what you want faster and less stressful on you. I knew what I needed, just not where to go. With the app I was able to type in the item and it took me not only to the aisle, but the bay in the aisle where the item was. With my items in hand I go up front to the self serve registers and wait my turn. I walk up, scan my items, and then the machine says I need assistance. It ran out of receipt paper. That fixed, receipt in hand, I on my way home.