I am so happy that I found this animal Hospital for our cane corso pup. Even with the pandemic and…read morenot being able to speak face to face with the vet, I felt extremely comfortable. The assistant spoke with me first and took some general info before they came to get him. Dr. warlock called me after his physical exam and went through everything in great detail. She did not give him anything before asking me and she explained which vaccines were optional. I did not feel pressured to buy anything extra, like I have at other vets. She was very knowledgeable about his breed and his specific needs. I could go on and on but to sum it up. I had a great first experience and feel very comfortable, knowing that my pup will be in great hands, cared for and loved, even if I can't be in there with him. Excellent vet and excellent staff! Thank you!!

We've been taking our dog here since we got her, and have been very happy with the service we/she…read morereceives from everyone there

I am sure VEG Shrewsbury sees hundreds of sick pets through their door every week. They are the one…read moreof the go-to vets in the area open 24/7 for big emergencies, the real heart breakers. They helped diagnose my beloved cat Achilles with a shockingly advanced cancer. It took multiple tests and procedures in under 24-hours, and they had to deliver a result no one wants to hear. Throughout the process the staff treated me and my cat with such care and dignity. After the initial x-rays, the head vet took the time to acknowledge how painful and shocking it was. Every member of their staff was so genuine. One of the nurses told me she loved that my cat had a mix of black and pink toe pads. Another shared stories of the puppy who would be the last overnight neighbor my cat had. When we went to say goodbye to Achilles, he had a pink paint mark on his forehead that another staff member explained was lipstick from an overnight nurse who kisses all her patients. Our euthanasia nurse made him a plate of cheese, mousse pate, and little crunch treats before he had to go. I am so glad he was so loved in his last hours. Was it expensive, yes. There's a wider conversation here about prices that staff don't set themselves, and pet care in America. But for anyone in dire straits with a pet that needs help, no one here judged me. If he had recovered, I think they would have been cheering right alongside me.

In April of this year, we had to have our dog Louie euthanized because of lymphoma. It was…read moredevastating (our pets ARE our children). Uxbridge Animal Hospital did an amazing job making one of the worst days of our lives a little easier. We recommended them to all the pet owners we know. We adopted another dog soon after, Charlie. Charlie was loved unconditionally and was treated with the same love that we give his 6-month-old (human)brother. He was outside all day every day with my husband- he spent a lot of time training him, he even trained him to track in the woods. We had a crate set up in our room for him, but he slept in bed with us every night. When we first got Charlie, he had very sad eyes. We were able to change that. Unfortunately, Charlie chewed on a piece of plastic that he shouldn't have. His chewing was actually our biggest concern during his last checkup. We bought him all sorts of chew toys, and I would buy him bone marrow bones from the butcher in hopes it would keep him busy. We tried to make sure he wasn't able to get anything dangerous, but accidents do happen. Charlie became really sick all of a sudden. We called Uxbridge animal hospital and told them it was an emergency first thing in the morning. They said they couldn't get us in until 4:15pm. As Charlie was getting worse, we called back in hopes that they would get us in sooner. That did not happen. We arrived a few minutes early to our appointment. We had to sit with him in our car 15 minutes after our appointment was supposed to start. We waited another 20 minutes in the room before we were seen. When the Veterinarian arrived, she diagnosed him with having a blockage based on the samples we brought with us. We were already heartbroken because we knew given our financial situation, we would have to make a decision we didn't want to make. The vet told us that it was going to cost upward of $5,000. I don't know anyone that has that money on hand-especially the way things are right now. When the vet said she knew someone that takes in animals and will pay for their surgery, but they will find him a new home after, we agreed. He had a whole life to live so we thought it would be the best option for him. The vet said it was a woman she knew personally that raises money so she can afford to pay for what Charlie needed. We specifically asked what our options were-we were never informed that there are grants we could have applied for or even a payment plan option. The next morning while our family was already having an extremely hard time not having Charlie home with us, I received a message from a woman that works for the adoption agency we got him from. She said "we got OUR dog back. How dare you surrender him because he needed surgery. I have placed you in the do not adopt list. You do not deserve another animal." I did not know that I would be discriminated against by this adoption agency because my family is unable to immediately afford a surgery of that cost. Especially when resources that could have helped were never told to us. If that is the case, then I suppose the agency should be looking further into everyone's finances before they are able to adopt. I was unaware that money is more important than being able to provide a loving home. I feel I was lied to by the vet about where he was going. I feel that the options that were given to us by the vet were misleading and information that could have helped us was hidden from us. We want nothing more than to have Charlie back home with us. I will NEVER recommend Uxbridge Animal Hospital to another person again.

Dr. K and his staff are simply the best and I highly recommend them to anyone looking for a new…read morevet. Things to know..... this is a very small office and the doctor works alone with the help of the vet techs - they are NOT an ER (and will tell you so) so if you are not already a patient and your pet is having an emergency you should go to an emergency hospital. If you expect an office run like a brand new vet center you won't find it here but what you will find is the great vet service, at reasonable prices, and care like you may have experienced from vet back in the day. This team of folks goes above and beyond for their patients and it is why many of the people that bring their pets here have been returning time after time for 20+ years.

I just cannot say enough about Route 20 Animal Clinic, Dr. Nick Kotsopolous, and staff, especially…read moreColleen. My parents and I have been taking our pets to the clinic for over 20 years. Dr. Nick is so caring, patient, and understanding. Often he's returning calls until 8pm and has given his personal cell phone number if there are any issues post sedation, regardless of procedure. From tumor removal surgery to dental cleaning he calls to check on our pets. He will also ask about how my parents are doing and their pets when I go for a visit with mine. Colleen is fantastic with grooming. My long haired cats would get shaved in the summer so they were more comfortable and she always made them look so adorable and smell so nice. She's also so kind and compassionate, plus prompt with returning calls. If there is a specialized surgery Dr. Nick can't do, he has always referred me to excellent surgeons. For end of life issues, the staff are above and beyond caring and loving. This doctor truly seems to love his work and it will be such a loss whenever he does retire. Comparable rates, prompt response, varied services, excellent care. If you want an excellent veterinarian, Dr. Nick Kotsopolous at The Route 20 Animal Clinic is the one to see.

The hospital was cean, the staff wss professional, the services were fairly priced and Dr. Bernat…read moreand her staff were delightful!

I have switched to this vet around 2019 and every time we go we always have had a different vet and…read morethey were all so lovely and the people at check in. recently my senior dog has had eye issues this one doctor (dr.cambell) stepped up and has made sure we were with him every time and not a different doctor to make sure the progress was checked by him. my dog had a bad day and he was willing to take her within an hour at a different location that he was working at just to make sure she was alright. this is the best vet and has the kindest workers. they also will call after appointments to check in just to make sure everything is alright. 100/10 recommend to everyone

Excellent emergency vet. But very expensive. They don't work with you on any type of payment plan…read more They give you an estimate and you have to pay 75% of the high end. I had to come up with $2250 before they would even start working on my kitty.

We had an appointment for an evaluation, and even though our dog didn't qualify for the service we…read morewere initially seeking, she was treated with great care by a knowledgeable and compassionate team. I felt completely comfortable with them and could tell they truly had her best interests in mind. They even shared information that our regular vet had never mentioned. I only wish they were closer--I'd go to them every time!

Professional Veteranarian, Dr.Cimminello, cared for my bunnies, had a terrific treatment plan…read moreapproach, was empathetic, and compassionate to my bunnies. Front end excellent with coordinating appointments. There is structure, team work, professionalism, and bed side manner for small pets. I highly recommend Dr.C and VCA. Grateful for Dr.C.

We recently switched to this vet because Vetco at Petco was unreliable and not even open 1/2 of the…read moretime. The big difference is that they are much more expensive than vetco but they also provide more comprehensive services. Our appointment was efficient and there was no pressure to buy anything extra or get more shots than we wanted. The vet we saw was friendly and my puppy liked her which is a huge plus. it gives us peace of mind to know we have a reliable vet now that we can call for things like ear infections or anything else when needed!

The receptionists, technicians and veterinarians are excellent…read more High praise ( over 6 year customer)

I lost my corgi Monte in August 2023 and my corgi Zuma in February 2024…read more I was absolutely devastated from their losses. I cannot thank the staff at VCA Northborough enough for their compassion and kind words during those difficult times. It is a very hard decision to put down a pet. The staff shared my grief during those difficult times, gave me all the time I needed, and assured me I was making the right decision. I am forever grateful.

Where do I begin? Dr. McGinn is the most wonderful veterinarian! It's obvious how much she loves…read moreanimals with the way she cares for her patients. She goes out of her way to make sure pets and their families are comfortable. Our kitties loves her, and we do too!

sent both an email and a voicemail for euthanasia services. never even received a call back. Making…read morethe decision to euthanize an elderly pet is not an easy one to begin with, and to not even receive acknowledgment on such a sensitive matter is disheartening. I contacted 3 other in home service providers only after waiting 36 + hours for at the very least an acknowledgment , all of which got back to me within hours of me contacting them. This goes a long way in this type of practice. While I understand an immediate response isn't always feasible, i Am still sitting here, my animal now over the rainbow bridge with no call back.

I have boarded my cats here many times since 2003, starting with Arthur until he passed away and…read morethen more recently with my new cat Her Meowjesty. The service has been top notch every time and the staff are really dedicated. It's obvious they care for the pets and provide the best care. I would never consider any other place for my pet's safety while I am away.

We just moved to the area and I was looking for a vet for my little man. I chose Community Animal…read moreHospital based mostly off reviews, and I'm glad I did because I probably wouldn't have known about the Inn & Spa. Google was only showing me places like Woof, Gibson's and Waggerz. I've tried Woof and Gibson's so far and Community Animal Inn & Spa is my favorite. The Inn & Spa is located underneath the Hospital. Pull into the same parking lot for the Hospital but go down the hill and there's more parking down there for the Inn & Spa. From the parking lot, you can see the outdoor area. They have curbside pickup now and you can either text or call (but the staff is super good about coming out before you even get a chance to do that). What makes the Inn & Spa better? Their outdoor area and size of the facility. They rotate the dogs to play inside and outside so the dogs get a decent amount of TLC, time to stay on their normal potty schedules, and then time to rest some if they choose. I also feel like the Inn & Spa has more staff attending to the dogs. My dog is always super excited when I bring him here and he's pooped when he comes home. He's pretty high energy and some other daycare places that are smaller don't do the trick for him. The staff is super friendly and personable. They took a cute picture of him when he was playing in the snow. They're also great about feeding him and fulfilling any requests. The only bad is that they open too late! 8AM on weekdays and 9AM on weekends. I would totally take him here more but I have to be at work too early, which is why I had to check out other daycare facilities. Also, a package to make daycare in bulk cheaper is in the works so that's a plus. Overall, if you need a vet, if you need lodging, if you need grooming, or if you need just daycare, this is seriously a one-stop shop for it all. Highly recommend! (Just open earlier pretty please!)

Suzanne restored full strength to my Tibetan terrier's. My dog's leg had weakened because a…read moreprevious elderly owner was unable to exercise the dog. Suzanne restored the atrophied leg with her fitness care and advice regarding home flexibility exercises. My dear, lively dog lived to be fifteen years old. Suanne and her crew now care for my next Tibetan.

Suzanne is amazing! Caring, kind, and compassionate. She has been helping my cat, who suffered a…read morestroke. She has started walking again, although still wobbly, but I am now hopeful! I highly recommend this practice!