Words cannot express my gratitude for Rachel and her amazing staff (Mandy and Lily) who assisted us…read morewith our insurance claim in a matter of minutes of receiving the call. Having an agent that truly cares for your well being and exemplifies customer service at the highest level is rare and is found in her office. Thank you so much for everything!

Rachel is the amazing!…read more Someone hit my parked car and wanted to settle without notifying insurance. Things were getting sticky and I was no longer comfortable going this route. I call Rachel and she made the entire process easy! You can actually hear her smile over the phone. And the personal follow ups is so rare to find now days.

Women who answered the phone was sassy and pushy I wish I backed out of that company I tried…read morecalling back to talk to Kevin Mak but she said he was busy I emailed him but the never contacted me

I was looking for a better quote for an auto insurance since getting my new car. I inquired with a…read morelot of auto insurance but Geico gave me the best rate. I inquired with this location and was contacted by Johnny Marrero. He was super friendly and help answer any questions I had about the insurance. He was patient with me and helped me in a span of 3 days. He was able to get me better coverage and a better price than what I was already paying for. Thank you again Johnny for all your help.

Al Morinaka to the rescue-Yay! Thank you so much for assisting our member with his auto insurance…read morerequest to give him peace of mind. At first, I didn't get a good service from the previous agent, but after following up directly with you- it made the process move much more smoothly. You sounded very professional and knowledgeable over the phone and by email. Highly recommend your location because it's people like you- that has a passion in their line of work to serve customers with a good attitude by email or over the phone. Thank you for your service. Member: C.Domingo

Al Morinaka and his dedicated team have always given me immediate excellent service…read more I highly recommend them and I've been with them for 13+ years! They give me peace of mind

So Happy to have Darren Tatsumo as my agent ALL STATE !! He takes care of all my insurance needs…read more I've been the happiest with him and ALL STATE !! The rates are REASONABLE and super ACCOMODATING. I love my agent!! Everyone should call him up because I highly recommend him. Thank you Darren!

Darren from Allstate is the best insurance person I've ever delt with it wasn't just sell a policy…read morebut to ask whatever you might need , and there is no pressure , the best thing is he will explain what you don't understand for sure the cheapest in car insurance , he even came to my residence, you should at least give him a chance to insure the things you care about and need , surely not a person just over the phone kinda nice to see who you talk to and help you make right choices they insure everything from cars to health ....well call him and see if he can save you money. Thank you darren. ....

I'm a life long Oahu resident. I recently switched my auto and homeowners coverage to State Farm…read moreand was lucky enough to get John Huey as my agent. He's not only a knowledgeable agent, but a very pleasant person to work with. Word to the wise, go paperless. Your mailman will thank you.

We are moving to Oahu and are not familiar with the nuances of insurance in Hawaii. John has been…read moreso patient, supportive, knowledgeable, and helped us to get so many issues resolved. Can't speak highly enough about John. We feel very fortunate that he is our agent

I've been going to Guy and his staff to get insurance for years. Customer service is top notch.read more

I agree with Marissa. Better service and funny how cost with other agents is cheaper.read more

Rayna and her team are the best. They helped with bundling my car and home insurances for some…read moresavings. Also, Rayna helped me save money on my mortgage by assisting me in refinancing in a better rate. Highly recommend.

We were recently shocked and concerned about our recent jump in homeowners insurance - went in to…read moretalk with Jesse - he was amazing! We would of appreciated a prior notice of the Hurricane hike. However, one Jesse broke everything down and was very positive even after we said we wanted to "shop around" - he was still so PROFESSIONAL and KIND! As we checked others we contacted him and he helped explain further and provided additional insight on how to compare! In the end we felt not only better informed but TRUST State Farm is the right insurance for us. MANY THANKS to Jesse for his patience, professionalism and information and to Kaitlyn for helping take the payment!

After being a homeowner for many years, I've had to switch insurance agents a few times. Honestly,…read moreI had gotten too settled and didn't want the headache of making another change, but deep down I knew I needed to due to poor service and lack or response. Thankfully, it was seamless to make the change! In addition, I would refer my clients to past insurance agents and they would come back and complain about them. Now was the time to make the change. I spent over a week off and on searching online, comparing insurance companies and agents while reading countless reviews looking for positive consistency. It was frustrating and overwhelming, until I came across Marc Dixon's office with Allstate. Hands down, Marc had the most positive reviews I have seen anywhere, including over 1,300 on Allstate's website, and now I understand why. From my very first inquiry, I immediately experienced the difference in service with Marc and his team! They picked up the phone, Marc responded timely, they understand coverages, they genuinely care, will ensure my insurance never lapses (I still don't know how that happened with my last agent), and will take the time each year at renewal to review and update my plan if needed. Marc Dixon and his incredible staff, Lisa Walker and Antonia Meyer fixed a few concerning issues with my prior policy, guided me, and the switch was done! He gave me the peace of mind of knowing my properties are protected just the way I wanted, and managed to save me some money. I have never worked with an insurance agent who is on top of it, and runs a company so smoothly and professionally. Marc and his staff are amazing! With gratitude!

I appreciate the rapid response of Marc and the individuals in his agency…read more Your insurance is only as good as your agent. Marc Dixon and his Allstate agency are the reason I feel like I have the best condo and auto insurance coverage I can get.

When I first signed up with Allstate, it was because they were at the dealership when I purchased…read moremy car in 2016. I had been with Geico since 2003, and Allstate gave me better pricing than Geico did. Since then, Allstate is no longer at the dealership and my account got transferred over to Helen at this location. My daughter recently acquired a vehicle and needed basic no fault insurance. I was not feeling well, and had my daughter call here, and get everything set up for me because it hurt to talk. Helen assisted my daughter and then called me back to confirm everything. In this day and age, I really appreciate that she didn't just turn my daughter away because she's "not authorized". I'm extremely pleased with the price and service of Allstate. I would highly recommend to anyone.

After being with another insurance company for almost 10 years, I decided to see how other…read morecompanies compared. Luckily, I got a quote from Allstate and I'm saving over $50 for a 6-month car insurance plan. Lorie helped me with the entire process. She was friendly, easy to work with, and genuinely cared about my wants/needs for insurance. There wasn't a point where I felt like I was being pressured into something I didn't need, which is rare compared to other companies I got quotes from. Not only did I switch my car insurance to Allstate, but I also decided to get renters insurance too. Helen was also very helpful with providing real life scenarios to explain the different insurance plans. This really helped to put things into perspective for me. Overall, I had an awesome experience working with Lorie and Helen and I'd definitely recommend getting a quote!