Knowledgeable, thorough, pleasant and very considerate of surrounding areas near vents, pets and…read morefurnishings. The gentlemen who performed the duct cleaning were efficient and able to work around furnishings under the ceiling vents without having to move them. They cleaned the ducts for a very reasonable price. Highly recommend this company!

My ceilings clasped in two of my rooms I my house. They came out to inspect the damages. They were…read morevery professional and they work is awesome. I would definitely recommend them to everyone who needs something fixed in their house. They offer a lot of service.

Mr. Preston and family really went beyond expectations with my mold remediation. They came on time…read moreeveryday and was very focused on completing the task, so much so, they finished a day ahead of schedule. I would recommend this company to anyone I know who need this types of services.

From the owner: Star Element Restoration is a mold and water damage restoration service specializing in the…read moreelimination of mold contaminants, flood water extraction, water damage clean up, and restorative drying.

Business was paid by my insurance for services that were not provided but in the quote…read more Mitigation manager, Billy Carroll, had crew come to my house after Hurricane Helene. Equipment was left in my home over the weekend (HEPA filter, fans, dehumidifiers). Returned Monday to retrieve equipment and stole my 9mm with optics and full clip and $8k cash. 6 weeks after the theft and no actions have been taken to correct the situation by business owner, Andrew Doak. He has forced me to cancel a multiple events across the country advocating for Veteran Mental Health and Veteran Suicide Prevention. Disgusting. Shame on you.

Over pricing customers. If you run into a small water issue do not call these people. Cost for…read moresmall 13'x8' area of possible damage of carpet and padding with dry wall and baseboard with 7 days of drying, ($3,300). I know money is tight these days and trust me I don't get paid nearly as much as my counter part in Virginia, but this is obsurd. Ok that was just the removal of the material "they" deemed damaged. Next was and estimate for repairs, ($2,500) for drywall repair and baseboard replacement. Be mindful when chosing a water mitigation company.

Prior to the holidays I needed my upstairs and stair carpet cleaned. I explained that the carpet…read morewas 10 years old and had dog urine odor. Thankfully they were able to schedule me quickly. They first put plastic guards on my woodwork and corners then covered the wood floors. They were so careful and efficient and did the best carpet cleaning I have ever had. Even with its problems it came out looking great. No odor or stains. Thanks to Abe, Dan and Rob for doing such a great work.

They were very professional and up front with the extra charge to deodorize one piece of furniture…read more Even though Kevin was running a bit late he kept me updated on his ETA. The furniture looked awesome and smelled really nice. Kevin also said if after it dried and we noticed some spots he would come back and clean it. I would post pictures if I knew how.

The untreated lumberjack we were overcharged for when our restoration was done is now rottingread more

The system would not let me comment under org post. Chris of course I expect you to protect and…read moredefend your people even when they are wrong so not surprised at your comment. Everything I said was facts about the horrible experience. All Olympus was very much a part of this even though they did not physically do the work, they came out and told me that yes the granite could be restored where you basically said it couldn't. You basically just piggy backed off what he told you was wrong and got Tim , which yes he is a part of your company to come out and fix. Tim was polite , honest and prompt. Please stop making excuses for so I can have some respect left fir Southern. No need to reply and thank you. Anyone who decides to use your company has been warned with truth.

They were here on time, completed the project which was an exterior door replacement and did…read morequality work.

From the owner: Helping you make a house your home. No job is too small. We will show up as promised and make sure…read moreevery customer is completely happy with our services. RoryDawn brings to the table a combined 40 years of home repairs and project management. Every customer is unique and special to us!

Very professional, high quality work for a good price. Thank you so much RR! I had a leaking roof…read morethat caused massive amounts of water damage to the ceiling and framing. Andrew and his guys removed all the damage and quickly repaired everything. 3 months later and no leaks! Hard to find good work these days!

Andrew is a disappointment. The job is still not finished. To replace a deck crushed in Helene to a…read morescreened in porch and other storm repairs. Started 3/25 and over $28K and the last time I saw him in April after 9 texts his last words to me were "I'll be back tomorrow to do everything on the list, I promise." And Andrew, I'm still waiting. You have been paid for a job you didn't finish.

If you have a crisis, no matter how desperate you are CALL SOMEWHERE ELSE. Do not use this company!…read moreWe will soon be providing photos and emails of all the issues we've encountered as we are able. They will take all of your belongings, and throw away things without consulting you. They won't properly inventory your possessions, then they'll misplace things of all value and size -large and small, cheap and valuable. We were reassured many times that they wouldn't throw things away without our consent. They have tried to throw away some perfectly good things, and then when we requested items to be returned but they still disposed of them. Their employees will steal valuable things or at least try to! They even tried to dispose of my daughter's bible -an engraved gift from her now deceased grandmother- it is in pristine condition and is one of the items from our "unsalvageable list" that they wanted to trash but we requested it to be returned and they did, but many other irreplaceable things they did not return when they should've. They will hold your belongings hostage until your insurance company pays for the cleaning of it- our cleaning bill- just for things removed from our home was $24,000, and guess what- THEN THEY BROUGHT IT BACK FIVE WEEKS AFTER REQUESTED WITH HALF OF IT STILL COVERED IN SOOT AND DUST!!! $24,000 just for cleaning contents and they didn't even do half the work. They repeatedly delay and then charge your insurance more for storage when the delay is their doing. They will hire subpar subcontractors that damage your home- the painters applied latex paint to our oil based painted trim. No one truly takes accountability for problems they just make one excuse after another or shift the blame to another employee or department. I am not going to leave out that they have done a few things properly, but what they have done wrong far outweigh those. I would never hire this company again. Those who have failed the most are their contents team, management and the owners. Brian, Wyatt and Roy were all in our home for mitigation , they worked hard and were very polite. Brian was misleading about some of the documents he had me sign right after our fire- and now their general manager is trying to use those against us... saying we gave them permission to dispose of anything they wanted to, yet verbally and in text, they reassured us repeatedly that nothing would be thrown out without our permission. Nicole in billing wasn't good with communication in the beginning but turned it around and was very helpful. Our fire was April 5th, it's September 19th and our job still isn't quite done, we have had servpro working at our house less than 30 days total...since April. These photos are a fraction of our contents that they were paid $24,000 to clean that wasn't even touched. The last two photos are of things they brought to my home that belong to someone else. They all should be ashamed, but they are far from it, even arrogant when responding to the problems they've caused.

When called they showed up with a few hours. They were very detailed when explaining to my husband…read moreand myself all the up coming steps. Very professional. But we want to give a special thanks to Wesley , Rashid ,Sean, Misty , Brian. Rashid did his best to keep me in good spirits since so much damage have been done from a bust pipe 3 days before Christmas. (Most of our gifts were soak and wet) . And the new guy on the block Sean great good sir. Wesley my upstairs guy, great work.

Ferlando and the All Inclusive team provided exterior paint services and did a great job. If you…read moreneed quality work done in a timely fashion you can rely on All Inclusive

After seeing their sign at a neighbor's house (and liking the work they had done), we gave…read moreAll-Inclusive Property Restoration, LLC, a call. The representative who came out was very professional and made sure that he understood what we wanted and needed to have done. We agreed upon a fair price for the work and signed documents for the services that spelled out what they were to do and by when. Everything was completed in a very professional manner and in the agreed time. We are extremely pleased with the results of the painting we had done, both the interior and exterior work. We would recommend this company without hesitation or caveat.