Went in for my first ever manicure and the lady hands me a menu I pick the basic 22 package because…read morewell I didn't want to be pampered with a massage and mask neck pillow . Just wanted my nails and cuticles done . When it was all said they did the manicure and the lady put some hand scrubb on and wiped it off with hot towel and put my hand in a bag of wax . They charged me 45 dollars and I didn't know if that was part of the service or not but when they charged me the 45 I figured they must have not understood me and I paid it along with a 10 tip since the lady was nice and did her job . I got home and my wife said that was all wrong since she goes there all the time and the 45 is a full service with a mask , a yellow neck pillow and a ten minute neck massage none of which I got or was offered and wouldn't have accepted anyway . My wife called them to talk with them and they verified with the actually tech who flat out lied and said she did all of the services even a ten minute neck massage . I was blown away that was a straight up lie . I get part of this was my fault for not knowing exactly what I was paying for but to just out right lie to my wife over this is disgusting . Such a simple solution to an issue even a credit on the next visit for the difference would have been a simple solution . The lady said that she will discuss this with Sophia so this wouldn't happen to any other customers in the future and said she was busy with a client and had to go . So basically instead of just making the issue right she insisted that I was being dishonest by saying her nail tech did the services I was charged for . My wife , daughters , and myself will never be going back to this place .

Enjoyed my experience with this salon!…read more I recently removed to the area, and have been trying different salons. This has by far been a top notch experience, all because Jasmine understood the assignment! I love the outcome, and will make this my go to moving forward!

I love going to this place!! But, Chris, the guy who did my nails today, would not get off his…read morephone. He was texting his girlfriend/boyfriend or something. He was so invested in his messages that he filed my finger and not the nail... But, he typically does pretty good, as all of them do. Great service, but be aware of Chris and his girlfriend/boyfriend, lol!!

$40 something for a pedicure. The chairs were nice, the people were polite, but $40 was a bit high…read morefor basically a nail trim and a few hot towels. They didn't use the "cheese grater" just a quick swipe of a pumice stone. No deep clean feeling here... my feet feel rough still.

3.5 rating? Artisan Nails deserves way better reviews because FOR SHAME. Y'all are sleeping on them…read more- respectfully . After almost 20 years of getting my nails done in New York, Florida, and everywhere in between... I finally found my nail tribe. Sunny & Tiffany are my dream team. I try to book them together whenever I can because they just flow. No chaos, no over-talking, no nonsense. Just straight-up good service, ON POINT EVERY. SINGLE. TIME. They always send me out looking expensive. Sunny does my dip nails and NEVER misses. I work in the field ( ladders, tools, heavy equipment) and I have YET to break a nail. The shape is always clean, feminine, and somehow my natural nails are healthier now than they've been in years. I swear she shapes my nails better than some people shape their entire personality. And Tiffany... her pedicures are lethal in the best way possible. Her hands should clealry be federally regulated. I leave feeling like I paid for therapy. She can massage the trauma out of my soul with those hands As a result elder millennial woman "trying" to embrace a soft life after living in survival mode for years, - finding a nail salon that is consistent, drama-free, clean, kind, and actually talented means EVERYTHING, you hear me!! Also, shoutout to the salon itself because they're genuinely and truly professional. Yes they offer beverages / alcoholic or non and prices are reasonable and fair. But that's just a bonus. I've had them call and communicate if someone was running behind or if they can fit me in sooner. They're always accommodating, and I never leave irritated or disappointed. That alone is rare nowadays. 10/10. Gatekeeping my girls but lucky for you - I loooove to share nailsmaxxing on the daily - Artisan Nails for the win

This is kind of an update to my previous review, which I will remove. Every time except that last…read moretime, I have gotten really great NexGen dips. I just went back and I happened to get Sunny and she is phenomenal! From now on I am going to make appointments and go to her exclusively. She is efficient, meticulous, and just really wonderful. I started at a new school and brought in a picture of the school colors that I wanted to get my nails done in for orientation day and she did it perfectly.

Had an appointment scheduled with a tech that I prefer. I called early because I needed to push my…read moreappointment back about an hour. Then I was informed she was not even there! Yet no one called to tell me. They suggested I come a different day when she is there instead. I informed them that I had booked this a week in advance because my son's wedding is this weekend! I was so upset, and went somewhere else and just had to hope for the best. My future daughter in law also told me they treat her way better if she is with me, than when she is by herself! Racism is NOT okay. She should be treated the same as me, regardless!

Used to be my go to place for fills and pedicures It's gone downhill. The tech I was using went…read moreto Vietnam for months and no one else can so a decent job. Started going to lemon drop and love them

Great service! I always call to make sure they have a spot for me and they always do I just got my…read morenails don't for my birthday / Christmas and Michelle did a great job! The inside is always clean and well kept I feel safe and comfortable in the chairs The decor is SO CUTE and they even have drinks upon request the manager is always accommodating and asking if we are okay I really appreciate them going above and beyond.

Was visiting from out of town and was looking for a quick pick me up. This place was the closest to…read moremy relatives house so I thought I'd take a quick trip. Once I got in there, the vibe felt kinda off. Like my appointment was at 11 and they didn't get working on me till like 1130. They also set me up with this girl named Julia. Very rude and disrespectful individual when I asked her for a certain style she often would not respond or throw one of my hands to the side. I do not recommend this business.

This place really knows how to make a man feel like a king! I highly recommend you go there for all…read moreof your waxing needs.

I don't know where to start!! Adorable interior decor, my nail lady was very sweet to me! Overall…read morethe vibe was definitely there! My nails look amazing. Tanya (I hope I spelled that right!) gave such good conversation the entire time. The silence between our talks didn't feel awkward either like with a couple of other nail techs I've been to. I got dipped powder with a base charge of $45. They have you sign in on iPads (which is awesome because you see all the prices laid out before) and get to pick everything you want! It was $5 extra for the tips, and $5 extra for my almond shape. I paid $55 not counting the tip which isn't bad! Normal for a nail salon. If you go, ask for Tanya!!

***Feedback from a former loyal customer*** services: Gel X…read more& Rose couture pedi +cuticle Issue: called in 2 days after my service and spoke with Doh I advised him that I wasn't satisfied with my service in which he advised me to come back to the salon so they can fix my issues. I get there today receive the quality service that I should have initially for Doh to charge me $65. I let Doh know to be transparent and honest with his business practices and I let him know I will not be returning

Beautiful brand new nail salon in Wylie!!…read more They had a soft opening, and I was absolutely impressed! They did an amazing job on my nails, and the customer service is top notch! I felt so pampered! I opted for their "Organic Manicure", which included a cozy neck warmer, sugar scrub, paraffin wax treatment, and a hot stone massage for my hands! My nails and hands look so good and felt so soft! I love that they offer a complimentary drink (both non-alcoholic, and alcoholic). The nail salon was so clean, and modern. They will have facial services available for additional pampering in the near future!

Oh my gosh I love this place so much. I don't get the chance to go often but every time I do they…read moreare so sweet, welcoming and accommodating. I brought my daughter in with me today (she's 3) for her first mani pedi! She was so excited and they treated her like a little princess. I was nervous to bring her in but they took such great care of her I'm really glad that I did. I wanted a "natural" nail look with dip and gel and she did such a great job and they feel so nice and clean and are the perfect thickness. I was given a complimentary piña colada, per usual, and it was seriously so delicious I almost chugged it all at once. We will most certainly be returning!