Answered the phone immediately. Answered all questions I had incredibly helpful. I needed a part…read moredelivered they picked up and dropped off for us in under two hours. Exceptional service. OM was very down to earth and compassionate about his work.

I can't say enough good things about Lee at UP Expedite. He went way out of his way to call…read morearound, locate and deliver my shipment to me. I called around dealing with Amazon, Hub shipping and several other intermediate "Heavy and Bulk" shippers all to no avail. I had ordered a Kayak from Amazon that shipped out of Seattle, Washington. The shipment went thru so many shipping companies that I reached a dead end. The last place I dealt with was in Neenah, Wisconsin ... even though Amazon Tracking showed it was in Neenah, the agents I talked with could not locate it in their own warehouses and were no further help!! Then by pure luck on my part, I connected with Lee by phone. He listened to all the tracking problems/issues I was having. He said he would make some calls and get back to me. Within a day he had located the Kayak and within the next day Lee delivered it to my house. I never met anyone so willing to help and resourceful. Big thank you to Lee.

From the owner: Specialized 24/7…read moreCourier & Delivery Small Parcels to Heavy Freight, We Deliver Fast! Trusted by leading carriers and businesses In the Upper Peninsula ​ We are proud to provide reliable last-mile delivery services for some of the largest logistics companies, airlines, and healthcare providers, including: National shipping carriers – Assisting with last-mile parcel deliveries across the Upper Peninsula. Major airlines – Delivering air freight across the region. Hospitals & medical providers – Ensuring critical medical shipments arrive safely and on time. ​

Easy job...isn't the same since Dale passed.A few cheap vans and travel northern Michigan every day.read more

Unfortunately, I had a terrible experience with this company. Jeannete seemed very nice on the…read morephone when I called to schedule a ride from Traverse City to Boyne for a wedding. I called her again 3 days before the trip to re-confirm the details which she did. When we arrived at the airport for a ride, she said she didn't have me on her schedule. She offered to come get us, but she was an hour and a half away - leaving us stranded at the airport looking for another ride. A few days later, I reluctantly called her to confirm our ride back to Traverse City, which we had scheduled for between 10-11am. She seemed to not remember me from stranding me 3 days prior. She said she would come get me at 8am instead of our agreed upon time. When I told her that wouldn't work and that I would book with a different company she became upset. I told her I would probably have to book a back-up ride if I booked with her anyways since she was so unorganized and had already left us stranded once. Another guest at the wedding told me she cancelled on him too and sent him a nasty text message. No way this is a legit business that has insurance. Pay any price to use a different company!

I have never had a worse experience when it comes to customer service in my life. I would be…read moreSHOCKED if this company is a legit insured business. I called Chariot and was immediately told by the woman on the other line to text her our details as she was on the road. I sent all of our details to chariot reserving a 845 am trip from Boyne Mountain resort to Traverse city. I also asked via text if I could get a confirmation as in my past experiences that was something provided in one form or another. I did receive a text confirmation and at that point went on to enjoy celebrating a best friends wedding. After hearing a few stories from other guests about getting stranded by their car service,I reached out to chariot asking for one more confirmation about 845 am pickup...this was the night before the ride. I received one message back stating that "I already excepted a ride with another company." I immediately tried to reach out to chariot to speak on the phone instead of text and my calls or texts no longer went through Which leads me to believe I was blocked. My fiancé and I then were tasked with calling every company we can in every nearby city (with 8 hours to spare) to see if we could still catch the only flight out that day. I was lucky enough to find an amazing company who drove us down . Long story short is NEVER rely on chariot, especially if you are not from around there. Update - adding one more friendly message I received from this "professional business owner"