Always prompt, quick reply, and rates are unbeatable. We are so impressed with this cleaning service. We use them monthly and they have always cleaned so thoroughly and sometimes go above and beyond our requests. So satisfied and that's why we are repeat customers. They make our apartment feel brand new. read more

Absolutely horrible! We were quoted approximately 3 hours for the job after discussing exactly what needed to be done. The home had just been professionally staged the day before, so there was no clutter, just a standard cleaning. Four hours in, I received a text saying the crew needed at least two more hours to finish. The only additional task I requested that wasn't part of the original discussion was wiping down the staircase. After 5 hours, I told them to stop and go home because the job had already taken far longer than expected. I still paid for the 5 hours worked. The owner offered only a small discount and justified it by saying they had quoted me "approximately" 3 hours. A 6-hour estimate for a job quoted at 3 hours is not "approximately" anything, it's double the estimate. If you use this company, be prepared to pay significantly more than what you're quoted. Very disappointing experience. read more

Hiring them was a mistake, they don't move anything they only clean around or half the stuff. Then they want to charge more for extra time. The cleaning is very sloppy and slow so they can charge more... This is honestly one of the worst cleaning services I had hired. They charged me $200 but they also charged 50 dollars for a " cancellation fee" to clean a rug! Please valeriya send people that know how to clean houses and stop ripping people off. I know people don't work for free but don't offer a service that doesn't match what you bragg about!! read more

QleanLA - Only half the table was cleaned, because I had stuff on top she only cleaned around the stuff. - Home Cleaning Near Me

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Please read this before hiring. The cleaner we had was kind and friendly, but the service itself was completely unprofessional. I hired them to clean an empty house I was moving into - a very simple job (one room, oven, windows, and a restroom). The work was subpar. The cleaner had to stay an extra hour because she admitted she missed tasks the first time around. When I explained this to the owner, instead of addressing the poor quality, I was met with defensive excuses that I "hadn't booked enough time." If that were the case, why not be upfront before starting the job rather than leaving me with an incomplete, poorly done service? *CAUTION*: This company's expectation is that you micromanage and hover over every task to ensure it's done properly. Please see the attached screenshot where the owner explicitly stated this is required for a "good quality service." But the entire point of hiring a professional service is to trust them to deliver quality without constant oversight. Unfortunately, this company failed to meet even that basic standard. read more

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I couldn't be more disappointed with the cleaning service we received before moving into our home. We requested and paid for a deep clean, but the experience fell far short of expectations. The cleaners appeared very inexperienced (20 years old) and did not speak English, so communication had to be done through Google Translate. I gave clear instructions on which rooms to start with and which to clean last, yet they immediately began working in the room I specifically asked them to save for the end. It became clear early on that they were not being thorough--when I wiped surfaces behind them, the paper towel came up filthy. When I pointed this out, they called their manager to complain rather than address the issue. Their cleaning methods were also concerning. They did not use appropriate products for hardwood floors, so I ended up cleaning them myself. They were using a small plastic bowl to dip a rag into, leaving water spots throughout the house, which I had to go back and remove. Several drawers, shelves, and high areas were completely missed. One cleaner even stood on the kitchen counter with shoes on while attempting to clean the vent hood. They also asked for a ladder (which we didn't have yet since we hadn't moved in), so anything out of reach was simply not cleaned. The bathrooms were left with visible soap scum on the tiles and glass because they didn't use proper cleaning solutions or rinse with the shower head. They told me the buildup "wouldn't come out," yet I was able to remove it myself with the correct products. The same happened with the kitchen sink. Also, an entire closet was missed. For $400, I expected a professional deep clean. Instead, we received substandard work from individuals who did not seem trained or properly equipped. I cannot recommend this service. read more

I recently hired them for a deep cleaning of my home, and I couldn't be happier with the results! From the moment I booked, the communication was clear, friendly, and professional. The team arrived right on time, came fully prepared with all their supplies, and got straight to work. They were incredibly thorough--every corner, baseboard, and surface sparkled by the time they were done. I especially appreciated the attention to detail in the kitchen and bathrooms; they made everything look brand new again. The crew was also super respectful of my space and handled everything with care. It's such a great feeling to come home to a spotless house! I'll definitely be scheduling regular cleanings with them from now on. If you're looking for reliable, high-quality cleaning with great customer service, I highly recommend them! read more

Prompt response was the only plus from this company. 2people came to clean They were very nice The quality of their service was horrendous. I specifically asked for ceiling fans, floors and dusting. They totally skipped one bathroom, and the laundry area ( only needed floor mopped) they didn't pick up and move many things to dust under them. They didn't dust my wood chairs, or polish my wood table. The toaster oven wasn't moved so it had crumbs under it . They didn't dust wood shutters like I asked. Subpar service for $85 / hr. Not worth it -they did vacuum nicely ( not necessary cause carpets will be cleaned tomorrow) So sad people don't take pride in work ethics read more

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Thorough and professional. Replying on time and good price. Cleaned my 1 bedroom home

I was lucky to find this company for a last minute cleaning! they did a phenomenal thorough job and were very kind. I will definitely start using them regularly. Highly recommend. my home is sparkling. read more

Mom is coming home from the hospital and this will be the perfect way for her to come home and not have to relax. Very much appreciate the work you've done, such a stress reliever. read more

Responded right away. The house cleaner was on- time and did a very nice job. When booking your cleaning it is important to communicate if you want the service to end at 3 hours otherwise the cleaning will cost you more if it goes over the allotted time. That said the quality is very good and I would use this service again. read more

I was very disappointed with the owner Valeria's service. I posted a yelp ad the other day looking for deep cleaning for 1 bedroom apartment. QleanLa was the first to respond. Initially, She told me that she can do 2 cleaners, 2 hour minimum for $ 80 per hour or a flat rate of 180 to complete everything. The cleaners came 15 min late. The two cleaners were friendly & nice; however, they seemed over worked from previous assignments. When I told them what I wanted them to specifically focus on they said their boss only gave them 2 hrs and they will try to do their best whatever they can complete within the time frame, because they have more backed up assignments to attend. The workers were under extreme time pressure and did surface cleaning not completing everything that was requested. When I messaged the boss about the flat rate agreement to complete the entire task, she mislead the agreement and gave diff quotes from flat rate agreement if it takes longer than 2 hrs. I felt very mislead/disappointed, as I was specifically looking for DEEP cleaning service ; and. Now I'm searching for cleaning service again to FINISH what was incomplete. Please be aware that the bosses definition of 2 hrs minimum really means 2 hrs maximum of the quote she is giving and flat rate is totally inaccurate. If you want a truly deep quality cleaning don't go with this service. Very disappointed in the service and experience. :( read more

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I am very pleased with the services of this cleaning company! Two wonderful ladies, Natasha and Katya, came for the cleaning. They were very professional, polite, and efficient. The entire house is now sparkling clean! I will definitely use their services again. Highly recommend! read more

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Not very thorough. They were on time but for the time that was quoted, not much was done. I was told 2.5-3 hours for 2 ppl for a 1400 sq ft. house. It ended up being 3.5 hours and I'm still cleaning the house myself because there were various spots that weren't attended to. Wouldn't recommend. read more

I have been using this company for over a year now. They are always very punctual, professional, and scheduling is always easy and convenient. Valeriya is very trustworthy and has amazing customer service. The cleaners follow instructions and do things exactly the way I request every time. Not to mention, pricing is reasonable and fair as well. I would definitely recommend. read more

Valeriya (the owner of QleanLA) was responsive and up front from the start. She answered my questions and was pretty clear when delivering information regarding my cleaning. Ksenia and Dima were my cleaners and they arrived early and after doing a walk through of the space they immediately got to work! These two were like a cleaning tornado leaving no nook or cranny unscrubbed. I specifically hired them for a cleaning of baseboards, walls, ledges and mopping of my heavily tile & wood house and they did not disappoint. As a mom of two small kids they were able to do the type of cleaning I wish I had the time and energy to do! One thing to note, is that they did use our vacuum and mop. (They brought their own mop but mine was much more equipped for the big job). It's just something to keep in mind to mention whether or not you have a vacuum when booking your cleaning job. Overall excellent experience and will be using them again read more

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I would definitely recommend this service. They were able to accommodate me quickly and did a really nice job. We have a 2800 square foot house that needed a deep clean so required 3 people for 4 hours and I'm very pleased. Will absolute use again and request the same team! *just a quick note so people can manage expectations : our home was not messy, we did not need beds, laundry or massive amounts of dishes done. We needed a deep clean. This allowed them to focus on moving furniture to vacuum and mop, wipe down all surfaces including cabinets and shelves, clean bathrooms etc. If we required those additional services I would have added an hour. read more

I recently used this cleaning service and was veery pleased. the work was done efficiently and thoroughly. The staff were polite and professional. my home looks spotless. read more

Great team of Dima and his teammate today did a fantastic job cleaning my 1230 sqft townhome ! Very communicative and responsive ! Even our dog enjoyed her fresh clean bowls and place to sleep ! Will definitely hire them again ! read more

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I am very grateful to your company for sending such a kind and tidy lady to my home, and I was very satisfied with the service

Very good. Nice cleaning lady. House had not had a deep clean in a long time so appreciated her thoroughness.

very disappointed regarding the service. I ended up redoing myself some areas that they claimed they had cleaned it. two cleaners for 6 room and 3.5 bath and took them 6 hours which were paid hourly charge and cleaning was not done properly. read more

qleanLA cleaners helped me with my move-out cleaning. They detailed everything I asked them to, and did an excellent job getting rid of all the dirt, dust, & grime that I had trouble with on my own. The owner responds quickly, the cleaners were professional, and rates are fairly priced. Thank you so much for your help, qleanLA! read more

Quick and efficient! Needed a house that I moved out of cleaned. They were there on time and did a great job.

If I could give more than 5 stars specifically for Vadim, who cleaned my house himself. He's fast, efficient, and his work is impeccable. He's also such a nice person! I highly recommend him for your cleaning needs. I also highly recommend qleanLA for being so reliable and quick to respond. I reached out this morning and they sent me the best within 20 minutes. Amazing work, Vadim! read more

I read some good reviews and wanted to try this company. They were quick to respond and sent someone 2 days later. The person showed up and didn't really know what he needed to do. I showed him around and let him know what I wanted. Long story short he spent five hours upstairs and didn't make any beds or empty trash. I came up later he didn't do too much of anything upstairs. I text the company and sent pictures. They said he was going back up to finish. He was there for 8 hours and my place was not even cleaned! I left for the store for 30 mins and the person I've been texting said he was finished and needed me to pay. I did because I wanted him out my house and my husband text me once the guy left and said he didn't even do the dishes and didn't even make it to do our downstairs. I sent pictures to the company and all they did was apologize. Never offered to give me my money back, gave a discount before they even knew it wasn't completely clean, and never offered someone else to come clean. I would never use this company again. Be aware because it's hourly. That's crazy, 8 hours and my place wasn't clean!! Your response below is laughable!! These pictures were taken after the guy left except for the bed being made up with just the comforter and not any sheets! So please do not come on here telling lies! It has never taken 9 hours to clean my place! And to make matters worse I cleaned some before the guy even got to my place!! So your response below is false! I hope no one uses you again! You even responded to my text saying you fired the guy!!!! read more

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Helped a lot with organizing, but can't say it was deep cleaning. Still recommend if you need something quick read more

I used Qlean LA for my studio cleaning, and I'm extremely satisfied. The team was punctual, professional, and thorough. They paid great attention to detail, leaving my studio spotless and fresh. Highly recommend their services! read more

Very satisfied with the services of this cleaning company! I ordered cleaning before moving into my new apartment, and the team arrived on time, completed everything efficiently and quickly. My floors, windows, furniture, and all appliances are sparkling clean now! Will definitely use them again. Highly recommend! Thank you so much read more

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I highly recommend this for cleaning services. I have been contracting her for my cleaning services for over 2 years now, and I am truly pleased with everything! Thank you very much Valeriya for your business read more

The team of qleanLA is just amazing!!!! The crew was fast and productive. I couldn't ask for a better cleaning team, and I'm saying that after I tried couple of cleaning teams. Thanks for a great service. read more

Cleaners arrived on-time and finished in the estimated 3 hours. Cost was exactly as quoted, and they did everything that was agreed upon. I was on a tight schedule, and they kept me to it. read more

I got service from this company first time, it was really quick response. They came on time, cleaned good, fast, professional approach. I recommend. 5 stars read more

I've gotten cleaning from them twice and both times they did a phenomenal job! They were super responsive and were able to clean on short notice so I would absolutely recommend them! read more

Very responsive professional and lovely to do business with! Everything was perfect from contact to scheduling arriving servicing to completing! Great work cleaning my caulk in bathtub and deep cleaning!! Pleasure to work with. Thank you for saving the day! Definitely work with you guys in future! read more

I hired this team for a friend. He called to tell me he really likes them, that they were thorough, nice people and would continue to use them. read more

Thank you so much for your hard work. I really appreciate your help and am very satisfied with your service. I am highly recommended qleanLA company. Guys are professional, responsible and polite. Thank you again read more

Perfect job! Affordable price and professional cleaners! Thank you guys, see you next week ;) read more

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Happy first time customer. Need the new construction house deep clean for moving in. Valeriya is responsive, transparent and accommodating. Andrew and Kathy did a great job. They were thorough. They brought the cleaning product and vacuum. Finished at a reasonable time since it's a lot to clean, dust everywhere in the cabinet. They asked me to inspect that I was satisfied before they left. Happy to recommend! read more

The owner was committed to do the job. The price was reasonable. They completed the job requested and responded to my needs.