Zero stars possible?? I am a former employee with a professional background in HR and throughout my…read morevocational history I have never worked for a more poorly managed company. Through my experience working for this company I have personally witnessed the branch manager act extremely unprofessional on multiple occasions by mistreating patients and employees. The common practice handed down by senior level management shows lack of true care and compassion you would expect from a company in the healthcare field. Unsafe work environments, poor training, reactive attitude, retaliatory, poor ethics all around. I would stay clear from doing any type of business with this company.

On a Sat. nite, (3-9) I discovered my tubing was impaired somehow and I was not receiving oxygen…read morefrom my concentrator. Because it was late I opted to call and request a new 50 ft. piece of tubing Sunday morning around 8 a.m. I was told I couldn't get a new one delivered for several days and only had my portable units to use which meant I had to get up several times in the nite to refill them. I called back again to see if I could get them the same day (Sun.) and was told they would have new tubing delivered to me via FedEx some time that day. After waiting all day and upon calling to check 3 different times I was assured each time that I would still get the delivery that day. It is now 10:30 p.m. and no delivery of the tubing. I was purposely lied to and will have to spend another nite of getting very little sleep! I have been a customer for 12 years and feel I have been lied to and treated absolutely terrible by this company. Would not recommend this company who has no regard for their patient's health and well-being!