Brandon went above and beyond to do the deal and gave me personal attention you don't get at other dealerships, highly recommend! They're the best in the business! read more

Took my Harley in they were suppose to rebuild carburetor , tune up get running right 1,100 $ later picked it up drove it home wasn't right .had a friend take the carburetor apart andthe diaphragm was cracked they never changed it. My friend took another carburetor and took the diaphragm and put it in my carburetor and boom it runs great .don't trust the service dept at all. I didn't want to rate them with any star at all read more

Took my motorcycle in at 9 AM for a warranty repair and they did absolutely nothing all day. When I pressed the issue, the mechanic admitted they only cleared a code ...no real work was done. He literally waited until they were closing to inform me that nothing can be done. Nothing can be done because nothing was done. The issue I brought it in for wasn't even touched. He looked surprised that I called him out, which is crazy. This is lazy, unprofessional, and a complete waste of my time. Clearly, if you're not paying out of pocket, they don't care. read more

I recently had a road side problem with my 1978 Harley. I lost a bolt from my exhaust header. Not a major problem. I could have gone to a hardware store, but I was literally headed to a hotel across the parking lot from this dealership to attend an event being held the following day in their parking lot. I called them to see if they could help me out. This was at 3:30pm on a Friday. I was put on hold for twenty five minutes, and when I finally spoke to someone they told me to go elsewhere because they wouldn't have time to get the paperwork ready, or "knock out" the job before closing time. All I heard was " I'm not interested in doing anything more work for the day, and you can go fuck yourself". To be honest. If I was ever going to purchase another bike it would be from anywhere else. My interaction with the service department spoke volumes. read more

A special thank you to this wonderful sales person (Jeremiah Wolfe). Who always go above and beyond to help me, always find the perfect bike. I stand proud and salute you. Thank you for always being there for me. Looking forward to doing more business with you in the future. read more

Quaid Harley Davidson - A special thank you to this wonderful sales person (Jeremiah Wolfe). - Motorcycle Dealers Near Me - Loma Linda, California

Customer service is non existent. I went to the store to get some oil change supplies. The guy in the parts counter did not even acknowledge me. He has a customer, i get it. It would not hurt to look at me and say i'll be right with you. I was standing there for 10 minutes and no one even bother to ask me. Walked out of the store. Too bad, this is the closest HD store where I live. I'll go to Riverside instead next time. read more

We had an exempt motorcycle built out and purchased here. Nobody was willing to help us with the button configuration or anything really about the bike. They gave us the keys and walked away. It blew oil everywhere maybe 15 minutes down the freeway. They came and picked up the bike, and did deliver it for us. Again, it was a drop off, here's the keys, bye. No explanation of what had gone wrong. At less than 500 miles pieces on the dash that were never touch were falling off and had to be ordered. Quiad, despite building it as an exempt bike, registered it as a regular motorcycle. When called and asked about it, they told us they do all the motorcycles like that. It's been several years now and we're still going 'round with the DMV trying to get an exempt plate for the bike. Buyer beware, double check EVERYTHING and don't be afraid to be firm about things if they aren't right otherwise they seem to be pretty nonchalant about making things right. read more

Hats off to Kelly in Quaid's finance department who helped smooth the waters with a post sale service issue with the 2013 Road Glide Ultra I recently bought. She embodied the utmost in customer service, which will never go unnoticed!!! To you Kelly I say thank you, and I will always refer potential buyers to Quaid, and come in to buy any accessories I may need. read more

Quaid Harley Davidson - My 2013 Road Glide Ultra purchased from Quaid Harley-Davidson!!! - Motorcycle Dealers Near Me - Loma Linda, California

Excellent customer service. Full team is helpful. Sales. Service and parts. Team works together for full customer satisfaction

The dealership folks were friendly, I asked if they could check my tire pressure, A young man took my bike into the work bayfor approximately 7-10 min. He returned the bike and said tire pressure was good . I ride off went by riverside HD did tire pressure checked both tires air pressure way over. Remind all your young service people to check and recheck and know the air pressure of the tires should be ..., read more

Quaid is cool but the guy in parts with glasses is always rude, Always giving smart answers and has an attitude like if he doesn't want to be there. Other than him Quaid is the best read more

On 7/30/24 I dropped off my 2008 Electra Glide I ask service if they could diagnose it when I explained the issue to the service writer he told me it sounded like the transmission you contacted me two days later and told me the tech diagnosed it and it was the transmission it was going to be $3,600 to fix it I cant afford that I'm a disabled veteran I've been saving for 3 years to buy this bike so I told him I was just going to have to pick it up and ask him what I owed for the diagnosis he said $482.38 I've discussed this with several of my veterans Brothers at the VFW and American Legion and they all told me that I got ripped off I feel that way too I could see $200 but not almost $500! read more

Quaid Harley Davidson - Motorcycle Dealers Near Me - Loma Linda, California

Took my new rims and tires to get installed. Jeff explained the process, communication was great and worked with me and my schedule. Will go back for any Harley services. read more

Quaid Harley Davidson - Motorcycle Dealers Near Me - Loma Linda, California

After a horrible experience with Huntington Beach Harley, I was referred to Brandon at Quaid Harley. Bought myself a new 2023 CVO Road Glide and it was the most straightforward, honest, and pleasant vehicle buying experience of my life. I could not be more happy with the spirit of service and genuine kindness this staff showed me and my club brother when we went out there. No games just a dope ass new bike. Thank you, Brandon Quaid! Magic Wheels "Juice" approved! read more

See all

Very rude, no customer service skills! Went to get a part and oil. Was never greeted by any of the staff. Ignored us as we waited for an employee to get off the phone, so we left. Drove over 30 miles to spend my money elsewhere. Definitely, will never return! read more

The folks at Quaid Harley Davidson are top shelf. Took a dream and made it a reality. Make them your next Harley stop shop. Especially B Meekins and Jeremiah Wolfe the went above and beyond what is the norm thanks again. No question about it you do feel and are treaded as part of the family. read more

Quaid Harley Davidson - Motorcycle Dealers Near Me - Loma Linda, California

Quaid Harley Davidson,located in Redlands,Calif is a full service Harley Davidson motorcycle dealership. They sell and service Harley Davidson motorsport products and offer acessories,helmets,clothing,footwear along with a knowledgeable advise and courteous and helpful staff. Its a great facilty,plenty of free parking and events. . . . . #harleydavidson #hd #harleydavidsonmotorcycles #quaidharleydavidson #motorsports read more

See all

I had spoken to B a couple of weeks back on the new Road Glide ST, those bikes were selling like hot cakes and were hard to find, fast forward a few weeks later and they finally got another one in. B sent me a text that they had it in stock and we drove up in a hurry to get it. I test rode the bike and knew this was the one. I spoke with Rich Huerta, and he made the whole experience, super easy and was very accomodating, we got a great deal along with great financing!!!! Quaid rocks great job!!!!!!! read more

Quaid Harley Davidson - Motorcycle Dealers Near Me - Loma Linda, California

This team made buying a Harley-Davidson easy! My first visit, Isabella fitted me with a helmet which was a perfect fit, she then referred me the talk to Jeremiah and he let me know to come back when I was ready, few weeks after, I put in a application online and B Meekins was able to help me right away and kept me up to date about the loan application, as soon as it was approved I went in same day and walked away a Harley-Davidson owner! 23 Road Glide Limited feels way better than I expected, I'm happy the team set me up with a great loan, bike, and gear! Loma Linda Quaid Team Rocks. 5-STAR SERVICE! read more

Quaid Harley Davidson - Motorcycle Dealers Near Me - Loma Linda, California

Not gonna say this dealers good or bad but went in this morning to look at used bikes and couldn't get anyone to even speak with me. Was good enough for me to walk around outside in the light rain but apparently their sales folks are made of sugar and may melt. I can say that every bike I looked at had almost 3 grand in mark-up (ADM), which I'd of not purchased from them anyway. Lots of staff and lots of overhead at that location but good to see they are making fat stacks of cash and can afford to let people walk in and out without even touching base to see what their looking for. Been window shopping this store for years but always end up buying from some other dealer because they have typical, "I'm too cool" mentality and I get that vibe that they think they're doing you a favor by selling overpriced bikes. read more

I want to first of all thank all the staff at Quaid! They were all so friendly and well did their job....sold me my 1st bike! Can't wait for all my new adventures! Special shot out to Jeremiah! Very personable! Very nice guy! Anthony was also great and the girls there are awesome! Bri very sweet gal! Thanks to Quaid's team to making my buy very pleasant! I'm glad to be part of the Harley family! read more

See all

I've never been to a dealer that EVERY department was a great experience. Even people not helping you are always friendly. I've purchased motorcycles with Jeremiah, and he's always friendly and easy to work with. Dominic takes care of us in service, he always gets us in quickly, keeps us informed, and makes sure our service is done in a timely manner. Red does all the work on my bikes he's the best! If you're looking for merchandise inside the dealership, Isabella is your girl! The parts department has 3 people who are all very knowledgeable and willing to help, but Dee is my favorite. Make sure to check out Quaid's event calendar they always have something fun going on! read more

The service center is great. They are very knowledgeable, friendly, and go out of their way to do a great job on your bike. For these reasons, I took both of my bikes there for maintenance. Great job guys!! read more

I recently spent around $350 in parts to try to fix an issue with my Harley. One item I bought was a volt meter gauge for $65.72 which I had put in the bike for just a few seconds and started the bike. It turns out that the problem isn't the gauge so I took out the new one to return to the store. I had to pay for the gauge before it was ordered and when I went in to pick it up I asked if I didn't need it, can I return it. The employee said yes I could return it so today I did. I needed primary oil so I figured I would return the gauge when I get the oil. The issues I had were that I paid in cash but they didn't want to give me cash when I returned the gauge and I feel like the manager was rude and disrespectful to me. He stated they don't take back items not clarifying if that's everything or just electrical parts. He said, "We don't sell things for you to trouble shoot your bike". Maybe the manager should do his job better and routinely meet with his staff to ensure that they know company policy and don't misinform customers. I didn't buy the gauge to trouble shoot the problem, I bought it because I was informed that it could be the problem. I feel like it's bad business to treat customers like that. I've spent a ton of money at Quaid over the years and have had a few issues with staff being disrespectful. I'm just one person so I'm sure they don't care which is sad. I wouldn't recommend Quaid Harley Davidson to anyone, not for anything. read more

Ok. More of a rant here. But after having the recall and 5k service done, I can't help but complain about the "after service". I got my bike back "washed". There was oil on the seats that I had to clean after getting home. It "looks" like they only hosed off the bike and didn't dry it. There were dirty water spots all over it and I'll have to clean it again tomorrow. I would just prefer that if they wash it, they give it 100%. Or just leave it alone. read more

"B,Rich and Kelly really helped us out with everything making sure that everything was perfect and that rolling was a same day opportunity for us We couldnt be happier thanks again Holly and Gerrit!!!!" read more

They are great supported RFTW rider needs both services and repairs during our stay in Ontario before the run kick off. Highly recommend them and will be our primary Harley dealer support next year. Great job!!! Thanks, Ron "sky" King Director Risk Management, BOD President Elect RFTW read more

Quaid service department charged a full hour of labor to install a very simple (less than 5 minutes) sensor and update the software. I reluctantly agreed to it, but I am very unhappy that they take financial advantage of their customers. Additionally, it took 25 minutes for them to pull my bike out front after the technician was done with it. I had to keep asking about it. My service advisor was eventually nowhere to be found, so the other guy found it just sitting in the back. The porter must have missed it, making me late. read more

As mentioned previously, I've bought two bikes from Quaid in under a year. My bro had some work done on his Fat Bob 114 here, so he was a paying customer not some warranty work and each time it's come in seemed like some partial work done. The most recent being muffler and handle bar change. Mind you the bike was there for a month and when it was time for pick up, the mufflers weren't put on, so we had to come later in the day, It was discovered this weekend that the handle bars were loose on the highway which could have caused him to crash. I had to tighten up the handle bars with a torque wrench, but this is something that should have been inspected prior to releasing to the rider. The show room and merch is great, but the shop area definitely needs some quality assurance work done. I'm not sure it's really worth bringing the bikes here for work. The next time may be a loose tire flying off on the highway. Just my two cents on things to keep an eye on for the management team. I'll still shop here, but I don't think I'll trust the techs with either of the two bikes due to the safety concern. read more

Quaid Harley Davidson - 2022 Iron 883 - Motorcycle Dealers Near Me - Loma Linda, California

See all

Been here several times. Ripp off from the service dept is to be expected. They are so kind at the showroom trying to talk you into that super high interest loan. But once you get that money pit forget it. Service people half the time act like they are above the world. They send short almost rude text to tell you they are gonna charge you 800$ to put on a 300 part that takes them less than an hour to install. Then they text you to come down your bike is done and they are going to wash it for you. You get there an hour later they take 30 minutes to bring your bike out and it's not even washed. That happened to me twice now, but it won't happen again read more

Jeremiah is the salesperson that helped me find my bike. I think I met a guy named Rocco too (sorry if I didn't get that name.) Anyway, the spirit of the sales team there is that of a desire to "serve" the clientele first. Yes, of course, at the end of the day they open their doors to make a profit like any business should and must, but what comes across in the way they communicate and treat their clients (us) is their desire to make sure you get what you want OVER their desire to get a sale. Personally, I think that is a great strategy because GENUINELY putting the customers' needs first will result in long-lasting relationships and ultimately bike sales for life. It turns into a legacy of sales instead of a one-time transaction--win the war not the battle, right. I have been to some other local successful motorcycle businesses but unfortunately those companies build sales machines so big that they have to hammer their sales team and their clients to sell enough bikes to keep the monster going; I don't do business like that. I also don't think you have to build a business in that way to to be scalable, and it's usually just a reflection of poor leadership and values. Buying a bike should be easy first, then clear in terms of financing or cost, and finally, if it's with good people then what more could you ask for. That's called win-win transaction. That's what you get here. Whenever you buy something there three primary factors: the product, the people, the brand(the dealer and Harley). The product is usually what begins the sale, just the way your partner's attractiveness would capture you when you first see them. The people factor is important because like in a relationship, someone can be attractive but if you don't want to be around them, you won't--I mean, they'd have to be pretty damn hot for you to tolerate them lol. And the brand is important in terms of value, stability, and their quality of principles. If you were to marry you'd want to make sure your partner has those things. I think this dealer hits all of those marks which is why people buy there. I would have given the dealer 5-stars but they didn't have or weren't able to get the bike I was after. If I had any constructive criticism, it would be to have just a little more variety. Although, I understand that Harley controls that to a great extent. Perhaps to make up for not having more control on inventory, more could be done to source a variety... but I don't understand the business so it's just a suggestion. I will always recommend this business and speak well of the people that work there. If YOU are reading this to see if you should do business there, then let this review's message be: Go buy your next ride at Quaid Harley-Davidson--You won't regret it. Ps. I know this review sounds a little like sales-copy, but unfortunately I do talk like this lol. Blessings read more

Awesome experience buying my first Harley. Jeremiah did a great job explaining the features of my Softail Standard as well as the financing. He treated us like friends not customers. read more

Quaid Harley Davidson - My new 2021 Softail Standard named Perseverance (Percy) for the recent Mars rover. - Motorcycle Dealers Near Me - Loma Linda, California

thank you Quaid, I was able to get the bike I wanted without any hassle. B in sales set me up for a great shopping experience. Once there the staff was friendly and helpful. read more

Quaid Harley Davidson - snake venom - Motorcycle Dealers Near Me - Loma Linda, California

See all

I've bought several parts here and the customer service is always great. Dee is a gem, always kind and helpful.

Just bought a new Harley from Quaid and I will NEVER buy a bike from anyone else again. I got there at 5pm. By 7pm everything was DONE and ready to go out-the-door. As you can see, it wasn't just one person, but a TEAM. All working together to HELP ME. While having great conversations, laughing, etc., they worked the magic, and I got an excellent deal. No pressure: it was a real pleasure. I didn't have to ask; they just did it. Today I rode thru Joshua Tree National Monument and bought an annual pass for all National Parks. A whole new world has opened. I'm hooked and I now have my A-Team, i.e., the Quaid Team. I Couldn't be happier. read more

I went to Chaparral to get a tire replaced on my 2015 Road Glide, there was a line for parts so I decided to go down the street to Quaids to get front brake pads. They charged me $135, more than 3 times tge price anywhere. Not happy read more

You guys ROCK!!!! I will never go to another place that sells used Harleys again! Lifestyle tried to screw us over and we're so rude! But, You guys were so awesome treated my wife and I with so much respect, we can't thank you enough!! You're our go to HD from now on! read more

Great Customer Service! I live in Riverside and travel to Redlands just for the staff and service at Quaid Harley Davidson. They always answer when I call, have the parts I need in stock and are always knowledgeable. They also have a cheaper service rate than what I was paying before for years at another location. Headed in today to grab a small variety of parts that were all confirmed to be in stock and set aside for me. Thanks Luke I appreciate the help! read more

Went here after Riverside Harley lied about having a couple of bikes I wanted to look at. Called before hand to make sure they had the bike I wanted to look at and Rich Huerta told me he would call me back. I arrived and was looking at bikes in the parking lot as Rich called me. He told me the bike I wanted to look at had already been sold. He came out and met me and was beyond helpful and listen to me b1tch up a storm about the trash Riverside put me through. He showed me all the bikes I wanted to look at and told me to test ride different bikes. I ended up buying a Street Glide Special. No pressure and totally smooth process. Rich was awesome. Straight forward, very knowledgeable on the many years of Harley bikes and new features. The whole team was great and took care of us. Made it easy for me to convince the wife into a more expensive bike. Even walked us through the mech shop. Good place to do business with. If it changes, I'll update it. read more

I normally don't take the time to write reviews, but I feel compelled to this time. Thank you Quaid Harley Davidson for making my wife and I feel like family. Your staff is warm and kind and a joy to interact with. Specifically Chandler, Bella, and Kristen. Brandon, you are fortunate to have such a great staff. Their knowledge allowed me to make educated choices for my purchases. Thank you all again! read more

Quaid Harley Davidson - Motorcycle Dealers Near Me - Loma Linda, California