Abhorrent experience at Sunrise! What a complete bait and switch experience, be CAREFUL if you are…read morelooking to send a loved one here, their pricing will change despite promises to the contrary, just beyond thankful we made another choice for our parent. Tai'ra the acting manager was very dishonest with pricing despite my asking many times about the care we needed. And the other review I just saw about a broken elevator is 100 accurate, and should be reported to the state as they have poor stranded residents stuck upstairs both times we visited (literally stuck as they can't walk down the flight of stairs to the dining room and main first floor),

My mother has stayed there for a health respite stay, and she says the food was way better than any…read moreof the rehab facilities she has stayed at. She also enjoyed the variety of activities there.

I can't say enough good things about Hannah Galli at Reutlinger. She went above and beyond to make…read moresure my mom was well cared for. Hannah patiently answered all of my questions and was always professional, friendly, kind, and informative. People are quick to complain but often forget to give praise--this is praise that is truly well deserved. Thank you, Hannah, for making such a difference!

I would give Reutlinger 0 stars if I could. I know several folks who have had appropriate care…read morehere, but while Reutlinger is "in network" on our United Healthcare insurance plan, our patient was denied acceptance because "we don't make enough money off commercial insurance patients so we are denying the hospital referral". This was for a short term stay for a person post TKA.

I stopped by to tour this facility looking for consistent in house care for acute rehab for my…read moremother who was discharged after suffering a stroke. 1. No one acknowledged me outside of patients in the lobby. They looked happy which is why I gave three stars. I'm assuming these were patients waiting to go home. 2. I found a nurses station with a nurse sitting at the desk at the very end of the hallway and boy was she unhappy at work. She was very rude. That was a huge red flag. When families come here they want to see the staff as happy as they can be because for some families this is their loved one's last stop. 3. I received a small tour which was very informative. *they don't have a contract with Kaiser. *they do have a contract with contra costa health plan *OT, PT, SLP don't work on weekends *Rehab is based on insurance coverage from what I was told. They will not give your loved one five days a week rehab although they're paid for everyday your loved one is there. My loved one is there for rehab everyday they're there not to enjoy the scene. I decided to move forward with an acute outpatient rehab and they're doing amazing with much more equipment.

Im a caregiver and have a male client here who's 92. Although he's getting adequate care, the…read morefacility is old and needs a facelift. The dining hall isn't quite large enough with all the patients and wheel chairs. I wanted to get him up and an orderly helped right away and placed him in his wheelchair ( no easy task) He's now able to walk the length of the hall with assistance but shuffling along I intend to see him tomorrow. Yay!

My fathers caregiver Jeannie Taylor has been a blessing. We could not have gone through our…read morefather's passing without her.

My caregiver Carolina Figueroa is the best of all caregivers she brightens my morning every day and…read moreno task is too small or too big for her! Definitely a keeper!!!

We've had a very positive experience with Speech Therapy, OT, and the Social Play program. The…read morestaff is consistently kind, patient, and supportive. After attending for about two years, OT services were successfully completed, and speech therapy has led to significant improvement. We've seen great growth in communication and confidence over time. We truly appreciate the care and dedication of the entire team and highly recommend their services.

We have been going to Therapy At Play for I believe over a year now. The office is very comfortable…read morewith a calming vibe. This is especially nice for children who are overstimulated with too much going on. They have a mini parent book library, and lots fun games on the walls for children to be engaged. The office staff is also very kind and considerate. They are helpful, but not pushy, which is lovely for a family that is trying to keep up regular visits but occasionally have things come up (like sicknesses). I've experienced nothing but kindness from them. I like how they have text communication, which is a very nice tool to navigate absences and other things that come up. This review though is mostly for Dustin Losli. If this review allowed up to 100 stars, Dustin would receive all of them from me. My child was diagnosed with apraxia of speech and has been receiving care since he was 18 months old. I've been to see many therapists in a variety of settings (East Bay Regional, private, and via school district). By far, Dustin is the best therapist we have ever had. I can't rave enough about him. So much so, that I followed him to Therapy At Play from another facility. We now have doubled the time to get to speech therapy in following him, but HE IS THAT GOOD. Dustin is one of a few speech therapists trained in the PROMPT method. It is very difficult to find a specialist in this speech system in California. It was by luck that we stumbled upon Dustin and learned about this system. PROMPT is "a tactile-kinesthetic approach to speech therapy that uses manual guidance and touch cues to help individuals, particularly children, improve their ability to produce speech sounds." In having a child with apraxia of speech, PROMPT gives invaluable feedback to them in training their mouths to perform the correct movements in producing a sound. No other therapy has come close to assisting my son like PROMPT has. And Dustin understands this therapy style inside and out. He is such a gem and an invaluable asset to Therapy At Play. There is hardly anyone out there doing what Dustin is doing. In addition to his credentials and expertise, Dustin has become a mentor to my son. He started seeing my son when he was around 5 years old. My son had tons of energy and a very short attention span. Dustin has transformed his ability to pay attention, know there are consequences in not following (safety) rules, and help him know how to handle his frustration when it comes up during therapy. He is pretty much the only therapist who was able to successfully get my son to perform multiple speech practices in a session. Something invaluable in trying to assist apraxia. As I've worked with Dustin for a few years now, I've seen what an incredible human being he is. I am so grateful for being matched with him in therapy and feel incredibly lucky every time we have a session with him. I have the feeling we won the lottery every time I see him create a win with my son. It's what every parent hopes to feel. With Dustin's guidance, I've seen my son bloom far more than I could have ever hoped for. I am hopeful for many more sessions with Dustin - my son now looks up to him as a role model in his life, as well as a safe place to fail, and learn. Thank you Therapy At Play and Dustin for changing our family's lives. You are creating real change in the world - and I'm so grateful.

I visited SRV physical therapy with a severe case of BPPV. David Wu who has expertise in this type…read moreof vertigo was extremely kind and thorough. He explained the condition, what caused it, and how to fix it. Even though he thought it would take several visits, after he gave me the "Eppley Maneuver" I was essentially cured. No recurrence since or dizziness. I would highly recommend David Wu to help if you have this particular condition. He's a great guy and knows his stuff.

Finished my PT. Had the most amazing experience. Not only is the office staff and management…read moreamazing so are their physical therapist. I dealt with Sarah Stallings and she was amazing. More than anyone could ask for not only was she extremely knowledgeable, but she's extremely personable. She didn't make you feel as though there was something wrong with you. She kept encouraging that you will get back to who you were. The entire staff at this facility goes above and beyond. I would highly recommend San Ramon Valley physical therapy to anybody. Can not say more about Sarah. Amazing.

It's my heart, you know?! It's my ticker, and it has slipped backed into Afib. I mean, I had it…read moreonce before and had a cardioversion done at Kaiser to correct it, and it worked. But now I no longer have Kaiser, and I am a man who fears change. But let me share with you all about my experience at San Ramon Regional Medical Center. My Cardiologist Dr. Sidhu was absolutely amazing, I couldn't wait for each of my next appointments (weird right?) But he made me feel safe and informed about everything that needed to happen, where I was at in the process, and what was his most educated plan of action to get my ticker back ticking right. He was thorough folks! I appreciate that kind of service. Then, they didn't make me wait months out San Ramon Regional Medical Center acted promptly at this serious matter, even if they did this everyday, I couldn't tell. They took my Afib seriously. We can get you in Friday for a cardioversion because you have taken your pradaxa consistently we can move forward. I arrived at the hospital at 8 am for prep. Hospitable guards, check in folks, all the way to the nurses. Prep time was swift and efficient. The entire time people are sharing with me what to expect and reassuring me that I will be ok. Perhaps fear shown on my disposition. My previous experience was nothing like this, not comparing, I appreciate Kaiser and the professionals there, but this felt sooooo safe. My Cardioversion without TEE, happened and when I woke my ticker was right back where it should be and I was met with a slew of caring physicians who wanted to see my smile with a regular heart beat. I recommend San Ramon Regional Medical Center for all your medical needs. They will not disappoint!!!!

Absolutely the worst ER if you have a serious emergency. I broke my clavicle during a bike ride as…read moresoon as I got there they were very focused on getting the insurance information. I was not even offered a sling a bed or a painkiller for two hours. I can hear the nurses laughing and giggling, while I waited and the waiting room they finally took me in and they brought an extreme machine to take x-rays, but after that I was sitting on the wheelchair for the longest time without a sling or Support they finally moved me back to the waiting room citing that they don't have any beds available. They also told me I need a surgery due to a compound clavicle fracture, but I had to wait till Monday and call the Doctor not to mention today is Monday and I can't even get a hold of the doctor or anyone of the doctors staff @ Bass medical group. They hadn't even cleaned my skin lacerations. My wife noticed it when she helped me take a bath. Dr. Bahzadi staff never returned the call. Supposedly Megan is the surgery coordinator, but she can't return calls or email . God forbid if you have an emergency like me! Worst care I have ever received!

I have been going to Waterman for the past couple of years now and have seen just about every…read moredoctor there. The quality of care is beyond measure as soon as you walk through the door. everyone there is so nice and so helpful. Dr. Z has been my doctor for over 4 years - helped with sciatic pain while I was pregnant with my third child and continues to help with any new adjustments needed. Last year I pinched a nerve and don't know what I would have done without his care. He's even adjusted my 8 year old son when he tumbled off a bounce house and hurt his neck/shoulder. very happy with Waterman chiro!

I had low back pain for a long time due to nerve compression and sciatica. I tried physical therapy…read moreand other treatments, but the pain kept coming back. A friend recommended Dr. Zamora, and I decided to see if he could help. After X-rays, he explained the issue clearly and created a treatment plan that included spinal decompression. After just a few sessions, I started feeling better. I noticed a big difference after my deadlift workouts--I had little to no pain, which I hadn't experienced in a long time. Dr. Zamora is knowledgeable, listens carefully, and explains everything clearly. The front desk staff is friendly, welcoming, and supportive, making every visit a great experience. I'm glad I found him and would definitely recommend him to anyone dealing with back pain.

"Tres Chic Blue Gowns--No Extra Charge!"…read more Well, no one likes those uncomfortable tests one must do every few years. But when it's your time, come here. I have been to Tresanti Surgical Center on several occasions, and each experience was a good one--well as good as can be expected, when they're shoving a--well you get the idea. On each occasion, the physician was Dr. F. Anderson Rowe. He's professional, friendly, and informative. Things have gone well on each occasion. After the procedure, the doctor gives you a summary of the findings. Then you make an appointment for more details. The highlight of my visit was wearing one of these funny blue costumes. Wearing these outfits is sort of a tradition--it must be taught by the professors at med school. They're functional, but not too outre (The outfits I mean, not the doctors.) You don't have to be seen in public wearing them. Only the nurses see you. After they wheel you into the operating room, the fun begins. You're laying down in the operating room and they put this oxygen mask on you. There's all these tubes and strange equipment hanging on the walls. I think some of the tubes go into your body. It's sort of like what you see at an oil change shop--but costs more. Plus at the oil change shop, hardly any of the tubes go into your body. I bet the same company makes the equipment for both businesses. As well as those blue costumes. Anyway, pretty soon they say, "Now take some deep breaths." This is a tradition throughout the medical industry. Anesthesiologists all over the world say that same phrase before every operation. Another thing they teach them at med school. I admit, it's possible that the order to "take a deep breath" was just a recording. I didn't really see anyone's lips moving. Next time I'm in there, I'm going to watch their lips. Just when they say, "Take a deep breath," the air begins to taste sort of funny. I'm pretty sure they put something into the oxygen. Next thing you know they're saying, "Hi, how are you feeling?" Yes, it really is that simple. I'm pretty sure I wrote this review during that "down time." During the crisis, they are extra careful. You first wait outside and phone them. Then a nurse comes out and checks you in. They're also careful to check your temperature and maintain social distancing. I appreciate the staff here being so careful with everyone. We all have to have those medical tests. This is a good place to have them done. I'm pretty sure they'll let you keep your cute little blue costume, if you ask them nicely. "Now, just take a deep breath and..."

No one wants to get an endoscopy or colonoscopy...but this place makes it the most pleasant…read moreexperience it can be. Everyone is so friendly and professional, they are attentive and patient and always keeping patients in the loop on what's going to happen, how it went and next steps. If you are hesitating about having a procedure, do it here, they are amazing!! They made me feel safe and comfortable the whole time. Thank you Tresanti staff for being so amazing at your jobs!

Maria Cura of ESPS has been extremely helpful in following up with our inquiry, which required her…read moreto call around regarding specific population mix of the senior communities that my MIL prefers. In a couple of days, Maria came up with a good list with detailed information and creative ways to address my MIL's needs, which I was not aware of before. Maria has a wealth of information on Bay Area's senior communities and she is courteous, thoughtful, resourceful, and very responsive. I would highly recommend Maria for your senior placement needs.

Maria has been my go to person for all my patient's placement needs. She's a great resource for the…read morefamily we serve and often times go out of her way to ensure our families, facility, and our staff feels supported, during complex discharge process, especially with those last minute discharges. I highly recommend this company, and most especially Maria Cura.