I am from Illinois and I was shopping for a vehicle for a few months. After trying to work with…read moresome dealers in Illinois, I encountered several bad experiences, I was hesitant in trying to make a deal with a dealer out of state via phone/internet since they were so far. I can not state how happy I am to have found Zeigler Ford In Indiana. They did not question my abilities of only being able to communicate via/ text/email/phone. They did not insist on me going to the dealer before answering any questions like almost all dealers do in Illinois. If anyone is browsing on line or has any questions about vehicles this dealer has for sale, reach out to Mitch! Mitch is beyond awesome!. He took care of not only getting me a reasonable price, he went above and beyond by answering my questions via/text/email/phone VERY promptly! I also explained my concern of not being able to pick up the vehicle and Mitch went above and beyond in getting the vehicle delivered to my front door WITH A FULL TANK OF GAS! I just want to express my gratitude and I hope many dealers read this and take pointers.;) A Happy and beyond satisfied customer will always be back. I also have a very happy son! :-D thank you again Mitch and I look forward to doing business with you again!

I've bought 4 vehicles from them in 3yrs and needles to say I will never buy from them again as…read morelong as they have that scamming financing agent .It's you job to right up the loan not to sell b.s add-ons.You pray on women and your added almost 10k on my gf loan with crap

nothing but bad. from the start until the end, put in plenty of work on the truck. even went and…read moredid side work for him on the side and still got screwed. paid over half of the truck off and he had some lady show up at my place caused a big seen yelliing and threatening me infront of my kid which freaked my kid out and had him crying, because I wasnt getting my stuff out of the truck fast enough. I wouldnt point anyone that way. DONT DO IT!!

Nik and his team rock! The wife and I came in to look at the…read moreMaserati. We really enjoyed driving the car but couldn't come to a deal at first. The price for the car was fair, but the car needed some new tires and a few other minor things that would not have affected the price on most cars that much. However, this is a Maserati. Parts and service on these cars are not cheap. Chris was very attentive when addressing my concerns with the car. Unfortunately, the sales manager and I didn't see eye to eye. I felt the minor flaws diminished the value of the car further than he did. Me and my wife went home that night thinking we were just too far apart to make a deal. Then that same night I received a call from Nik. Nik asked if he took care of the issues I had with the car if I would be interested and taking another look. I told him I would. In just two days I got a call from Chris letting me know that the car was back. We went to look it over and not only did Nik take care of my issues he then asked if he could take another look at my trade himself. After looking it over he came back and offered me more than we originally agreed to. What a class act! So, while at first my trip to the dealership wasn't as I had hoped, I am glad to have been able to meet Nik and see firsthand just how dedicated he is to his customers and his team. You can bet our next vehicle purchase will also be from Tom Naquin. Thank you again, to all of you at Tom Naquin, for the wonderful service and positive experience. And, just in case you're wondering, yes, my wife's Maserati will do 185.

I went here for the first time today. Had a great experience. I called yesterday to get an oil…read morechange and they were really friendly. I got it scheduled for today during my lunch. The foreman was really friendly and helpful. We will definitely be coming back to get our Equinox taken care of at Tom Naquin.

Update: they are STILL sending me messages as of today. Absolutely RELENTLESS in their pursuit of a…read moresale!

Worthless!! My brother traded my motorcycle in for a 2020 ford f150 he took the truck home after…read moresigning all of the paperwork and finalizing the deal. There was a co-applicant on the loan and she has received a call from Grote automotive and was told to lie to the bank about their income and was informed that the loan application was modified to get the loan approved for a decent interest rate. They've decided to call the bank themselves and tell them Grote was wanting them to lie to keep the truck at the rate it's at. Do not use these junk people they're worthless they will do everything to get that deal out underneath you.

Fair warning: I would recommend doing some independent research on vehicles before purchasing one…read morefrom here. It seems to be a hit or miss here with vehicles. Steer away from here (no pun intended).

I have purchased and sold a vehicle to them and have had a great experience both times. Super…read morehelpful and friendly, especially in selling them a vehicle through a complicated transaction. Highly recommended.

Excellent car buying experience!!! Anthony was so friendly and helpful! I never felt pressured and…read morehe made sure I found a car I'd love to drive.

Great selection, friendly staff. Willing to work with you...Sam and Anthony actually care. If…read moresomething happens, as things always do with a car, they do everything they can to make it an affordable and easy process

I was in need of a new rear hatch window. I took my Nissan Rogue to Thom Naquin's body shop for…read morerepair. They were able to do the repair within 3 days and did it well. The manager of the body shop was polite and professional. I was offered a ride back to my home and after the repair back to Thom Naquin. I don't recall whose said it, but this was service with a smile.

I bought 2024 Nissan Z NISMO November 2024 and when looking to trade in April 2026 they valued @60%…read morewhat sold for. Never dealing with again! They used to be Great but NOT ANYMORE! Other Nissan dealers offered more in area which shows they aren't what they used to be! I will never be their customer again!

My throttle body was stuck open on my gmc van on a cross country drive. I knew it was an easy fix…read morebut got an earful of mansplaining at the gmc dealership across the street, who said they wouldn't be able to help me, would charge $150 just to look, and blah blah blah. I decided to stop in a Qualified Auto Service across the road and they listened to what I already knew was the problem, went outside right away, popped the hood and fixed the problem. Also didn't charge me a penny. Wish there were more kind repair professionals like these guys in the world. I'd take my car here if I lived in Elkhart. Five stars!

From the owner: We are hear for you the customer. we work hard to make sure your car or truck runs good again.read more

Bernie and his team are the best! They are always so accommodating to my schedule and they have…read morevery fair prices. I don't even own a Toyota! If you miss good customer service and good prices, go see the Hart City Toyota Service Department.

Toyota has sacrificed their quality for profit, like many other businesses in the world…read more I would not recommend Toyota anymore. They use to offer good quality and service, but it has went down the drain fast in the recent years. In my 2015 Toyota Sienna XLE (new at the time). It had 35,800 miles. I purchased this new in October of 2014 from Heart City Toyota of Elkhart, Indiana. Here is the list of problems tht I had woth it: - On November of 2014 there was a recall issued for the second row overhead assist grips. They were replaced in January of 2015 at 7,800 miles. - It had a bad support bearing on the front passenger side axle that was replaced at 22,900 miles. - It is on its third transmission. The first transmission was replaced at 20,200 miles and the second was replaced at 29,800 miles. - The most recent recall, at the time, was on the side doors opening randomly. The recall was issued on November of 2016 and it is May of 2017 and Toyota still had not found a cure. - Cruise control lever light flickering. It was replaced three times. Noticed the first time at 7,800 miles. - Dash randomly freezes for about 5 minutes and then goes blank and resets to the default settings (it has happened seven times +) and Toyota still cannot figure out the problem. - Climate control shut off completely, by itself, without touching any buttons while driving. I submitted a claim to the Toyota Corporation and after four tries, they denied my claim of doing a 'buy-back' or providing a replacement vehicle.