I just moved to Northfield and I was looking to get some new appliances for my new home. I was…read moreworried the selection and prices were going to be higher than what I could find at Sears or Home Depot, but they were very comparable. They had a great selection on their show floor and they were also able to order anything from the brands they carry. The delivery crew was fantastic, they took great care not to damage my floors and they completely set up all the appliances how they should be. They also were very knowledgeable about how to operate them, so I didn't have to read through all of the manuals. Their service department may be the biggest benefit to shopping there. I had an issue with my washer and I called them up and they came out the same day to come look at it and fix this issue. I highly recommend Quality Appliance to anyone!

I have been having some issues with the freezer above my refrigerator for a while. After Googling,…read morereading forums and watching You Tube videos, I knew for certain what faulty part needed replacing, where to find it and how to replace it. I could order the part online, but decided to go to Northfield's Quality Appliance to see if I could get or order the part through them (shop in a small town, support smalltown businesses, avoid big box stores, blah, blah, blah). Armed with a model #, a serial #, and the name of the part (and part #), I was met with some of the worst customer service I have ever seen. The gentleman behind the counter made no move to look at my list of numbers, told me that the part I was hoping to get was not in my refrigerator at all, said that he didn't work on my model and told me to check with a place in Faribault. He did not even bother to look up the part number to see if it could be ordered. I then asked, "So I should just go back to the internet then?", and he said I should. As I walked out he sort of added, "Those are hard refrigerators to work on". So I went back home, seething all the way lol, and ordered the part online from Michigan. I got a nice thank you (yes, I realize it was auto-generated), and the part was here in a few days. I bravely battled through the five minute installation (they're hard to work on, remember?), fired it up, and all is well. Keep in mind Quality Appliance, that while this time it was only a fifty dollar part, my appliances will not be lasting forever, and guess where I will NOT be going to replace them? Nor will the people that I have (so far) repeated this story to. Was it worth it?

No customer service! We came from out of town to look at your appliances. The sales guy at the…read morecomputer desk sat there the entire time we were in the store. Never spoke or assisted us. We've been to this store before with no complaints. We purchased an appliance at Degroods with good service and picked it up the next day.

horrible, horrible, horrible cant say enough bad things about them. jeff and john bery rude when i…read moregot angry they kept telling is different things. ive told everyone i know about this place and not to go there. just poor business and treat customers rudely. ordered a fridge back in february just got everything now in june, could've ordered the parts on azone and had better luck than what they did. so so sad, i could go on and on but no point just don't put yourself through the trouble

Just got my new washer & gas dryer. No scratches or dents on either. The delivery came within the…read moretime frame specified & they were able to install it very quickly. And they removed my old units. Very affordable for the units, delivery, installation & disposal of my old units. I would absolutely recommend them to everyone. They met all my needs. Thank you Appliance Outlet Center !!!!!

Went in to get a washer and dryer. Told the guy what I was looking for, he showed me the first set…read moreand it was exactly what I wanted. I wish I knew his name but he knew SO much about washing and drying clothes! The washer has a dent on the corner and I can't see any imperfections on the dryer. They had A LOT of options. I just wanted something somewhat simple. I was in and out in record time. Got delivery scheduled for a week out. Love my new appliances!

I called two days ago for dryer repair, they were willing to come out same day, but my schedule…read morewasn't open for that. They came today, on time, knew what was wrong with my dryer within about ten seconds of listening to it run, and had it repaired within 35 minutes. Reasonable prices, fast service, pleasant experience. I've got their refrigerator magnet hung up in case I need help in the future. : )

From the owner: New Prague Appliance Repair has been helping customers for over 30 years…read more We service most major brands, so if your appliance isn't working, give us a call today!

Randy, Danielle and the team at Appliance Village are great!! I love buying local and the customer…read moreservice is great. They also service all appliances purchased from them. We bought our stove from Appliance Village, they know their products and are easy to talk to.

They fixed my oven, they did a good job but was hoping it wouldn't have been so expensive. I should…read morejust use the microwave more!

Was great from start to finish. No delivery issues. They were great, especially if you want a deal…read moreon an appliance

Both my daughter and I purchased appliances for 2 kitchen remodels a little over 3 years ago…read more PJ's Appliance has a Very good selection and amazing prices! Last week the LG fridge I purchased stopped cooling. I called a repair service to have it repaired. Repair service "fixed" my fridge - but in the end I was out some cash and still had a fridge that wasn't working. I called PJ in an effort to find another service tech to look at the fridge. Instead PJ said to come in and he would help make it right with a good deal on a different fridge. Purchased a new fridge this AM. PJ worked with me and i bought another fridge at a great price. It is refreshing to find a company that will stand behind what they sell. He owed me nothing as I knew that I purchased scratch and dent appliances and any warranty that might have existed had long expired. Great experience buying there - highly recommend!!

Stay away from Warner Stellian. They take your money and then you're on your own. Purchased a…read moreSpeed Queen Washer from them one year ago. Now it's broken. Still under warranty, but they won't come and repair it. After many calls all we get is the run around. Our claim is " being reviewed" by the repair dept. Don't REVIEW IT- come and fix the damn machine. So while we wait and wait we have to pay to go to a laundry mat. So done with them and their terrible customer service. When you spend over a $1000 on a washer it should work more than 12 months, and if it breaks should be repaired quickly.

We have purchased a total of 3 appliances here, and our experience throughout was great! Six months…read moreago we bought a washer and dryer, with all paperwork handled by Branden, who told us only what we needed and wanted to know. He was not pushy, but very knowledgeable. The installers arrived on time and were somehow able to install both washer and dryer into our tiny "closet" utility room, which previously had a stacker type of washer/dryer from 1985. We have had no trouble at all with either unit - both installed perfectly and running beautifully (every day since purchase!). The installers were professional and personable, and we could tell this work was something they had a lot of experience with. This past week we were helped on the showroom floor by Deb, who advised us on our options replacing our microwave, gave us the pluses and minuses of various models, and we picked the perfect one for us. Again, the installers (different pair of guys) were on time, professional, friendly, and only took a few minutes to install - amazing! Both pairs of installers called beforehand to give us the heads-up, which we really appreciate. We will return for a new fridge and range soon!