I'm always afraid when something goes wrong with my car. I'm a single woman and just moved here. In…read morethe middle of 100 degree weather the aircon gave out and I researched auto repair places. Eddie and his guys identified the problem showed me pictures and had the car ready in two days, no holding information back, no hidden costs just straight up quality service. I'm entrusting my car to these guys. So happy I found them!!!

Called to get an estimate here at E&R Automotive for my F150 air conditioner along with 5 other…read moreplaces. From the beginning owner Eddie was very courteous and professional. I chose this place and GLAD that I did because Eddie the owner and manager Isaac were extremely professional , respectful and genuine caring toward my truck issues. They provided me with EXEMPLARY, EXEPTIONAL, PROFESSIONAL service and very fast service. I Took my truck yesterday and was ready today by 1:30pm and even gave me the 10% advertised on line. I am very happy with their customer service and STRONGLY RECOMMEND them especially if you are a female as I am. The price I was quoted is exactly what I paid and did get the 10% off as advertised.

I'm 70 years old and this might be the best shop I have ever encountered. Always very professional…read moreservice and they will NEVER try and hook you for unneeded repairs. I've been in El Paso for three years now, and I will NOT take my 2001 Chevy Silverado or my 2010 Chevy HHR ANYWHERE else (other than just an oil change). My latest experience was on 5/1/25. I tried to replace the power window motor on my Silverado by myself. Big mistake. Once I got the door apart I realized that it was a MUCH more complex job than I expected. I talked to Rick on the phone and he said, "we'll use your part and complete it for you." They did, and I was shocked when I got the bill: $95!! I was expecting at least $300 labor to complete this job. IF YOU WANT HONEST AND PROFESSIONAL SERVICE, don't look further. Jay's Automotive on Alameda in El Paso will treat you right.

Great small business in El Paso. They are by appointment only but provide quality service in a…read moretimely manner. They were able to diagnose and repair my issue in same day.

Daniel was very helpful. He answered all my question and kept me up to date on my vehicle. I will…read moredefinitely bring my vehicle back if I need other services.

Don't answer calls and try to take you for every penny. Avoid this establishment. Tried to hold my…read morebrother-in-laws vehicle for multiple weeks without telling him when he would get it back or when the part they supposedly "ordered" would come in

ONE STAR IS TOO MUCH. THEY GHOSTED ME…read more April 2026. Had a transmission put in. It was leaking. Three weeks of contact about having it repaired. Then 4 weeks of not answering texts or phone calls. They had ample time and opportunity to have it repaired but instead GHOSTED me. So I had it fixed at another shop before it ruined the transmission. Immediately after I sent them the bill the contacted me. TOO LITTLE....TOO LATE. They said repair should costs $175 parts and labor, but the bill was over $1,300.00 They STILL HAVE NOT REIMBURSED ME AND ARE GHOSTING ME AGAIN.

My vehicle happened to break down in front of this location and the owner immediately offered to…read morecheck my vehicle and let my sisters and I sit in an air conditioned room while we waited for our ride. His honesty is what really left me feeling lucky, my vehicle did not want to accelerate and kept dying and we thought 2 of 6 cylinders went out. Today I asked him what happened and how much it would cost and he said a wire got loose and he wasn't going to charge me. I thought I was going to have a big bill and he could of easily told me otherwise. I recommend this business if you have car issues.

Extremely honest and great communication with the progress of the vehicle. Larry explained what…read moreneeded to be fixed and didn't try to sell us on things that weren't needed. Larry was extremely friendly and provided great customer service. He also offers 10% military discount. He replaced our oil pan, transmission pan, and replaced my brake pads.

John has always been up front and honest with me. I recommend him to all my friends. He has…read morereplaced the engine in my wife's Corvette and worked on my Corvette also.

Wonderful kind man of scriptures will help anybody even if their financial status is not what it…read moreshould be.Master mechanic with scriptural values.

From the owner: Transmission Rebuilding, Transmission Repair, Computer Diagnostics, General mechanics, Brakes…read moreTune-ups, Front end work, Engine Repair, Repair Check engine problems.

The communication is amazing with clear details of what to expect! Prompt responses and the ability…read moreto bring my own parts really puts this shop above the rest.

Donald the owner and his staff are always friendly and answer any questions that I have, very…read moreknowledgeable crew. Great reliable work. I recommend for auto service and auto upgrades/tunes.

In terms of the work, Sal and his team did great. This was the second rebuild of my transmission…read more(Ford F-150 with 345,000+ miles!), and it feels as good as new again. In terms of the timeframe, that's were I docked the last star. Initially Sal told me a week (I was moving in about 3 weeks), and after a week he hadn't even looked at the transmission. Second week he started telling me they were having trouble getting parts, which is something he should have said when I asked for a quote/dropped off the truck. Many, many phone calls later I threatened to show up in person, and suddenly the truck was ready the next day. Funny how that happens. He asked for me to bring the truck back before I left town with it, and he did a check up on it and told me some very good information, showed me temperatures, and so forth. Sal is very good at what he does, the place just sucks with time. In terms of price, it was a bit more expensive than some other places, but it's definitely not a task you want to be cheap on. You get what you pay for. And I think my 2007 truck has at least another 50,000 to 100,000 miles left in it! (Also, rebuilt transmission is way cheaper than a new truck).

Honest work and saved us $$. Transmission work is a pain…read morebut with time they fixed the issue. Thanks guys!