I'm always afraid when something goes wrong with my car. I'm a single woman and just moved here. In…read morethe middle of 100 degree weather the aircon gave out and I researched auto repair places. Eddie and his guys identified the problem showed me pictures and had the car ready in two days, no holding information back, no hidden costs just straight up quality service. I'm entrusting my car to these guys. So happy I found them!!!

Called to get an estimate here at E&R Automotive for my F150 air conditioner along with 5 other…read moreplaces. From the beginning owner Eddie was very courteous and professional. I chose this place and GLAD that I did because Eddie the owner and manager Isaac were extremely professional , respectful and genuine caring toward my truck issues. They provided me with EXEMPLARY, EXEPTIONAL, PROFESSIONAL service and very fast service. I Took my truck yesterday and was ready today by 1:30pm and even gave me the 10% advertised on line. I am very happy with their customer service and STRONGLY RECOMMEND them especially if you are a female as I am. The price I was quoted is exactly what I paid and did get the 10% off as advertised.

I'm 70 years old and this might be the best shop I have ever encountered. Always very professional…read moreservice and they will NEVER try and hook you for unneeded repairs. I've been in El Paso for three years now, and I will NOT take my 2001 Chevy Silverado or my 2010 Chevy HHR ANYWHERE else (other than just an oil change). My latest experience was on 5/1/25. I tried to replace the power window motor on my Silverado by myself. Big mistake. Once I got the door apart I realized that it was a MUCH more complex job than I expected. I talked to Rick on the phone and he said, "we'll use your part and complete it for you." They did, and I was shocked when I got the bill: $95!! I was expecting at least $300 labor to complete this job. IF YOU WANT HONEST AND PROFESSIONAL SERVICE, don't look further. Jay's Automotive on Alameda in El Paso will treat you right.

Great small business in El Paso. They are by appointment only but provide quality service in a…read moretimely manner. They were able to diagnose and repair my issue in same day.

The communication is amazing with clear details of what to expect! Prompt responses and the ability…read moreto bring my own parts really puts this shop above the rest.

Donald the owner and his staff are always friendly and answer any questions that I have, very…read moreknowledgeable crew. Great reliable work. I recommend for auto service and auto upgrades/tunes.

*sigh* These guys don't get nearly enough credit for their services…read more Now, I've been going to this place for well over a decade to get my regular oil change and whatever other services were needed at the time. Not once have I ever had a complaint or issue with this establishment's work. So you can imagine my surprise and dismay when upon looking this place up to conduct my obligatory Yelp check in, I find that they only have one star from ONE review. Yeah. Take that one with a grain of salt, because I'm about to give you guys the real skinny on Pit Stop. Pit Stop is the place you come to get your service done on the spot; get in and get out. That's it. This isn't a Firestone where you may end up dropping off your vehicle for hours at a time because the repair or service needed may require a more in-depth analysis and repair. Think of Pit Stop as....like the pit stops conducted in the Quaker State 400. They are quick, efficient, and most importantly...affordable. I've been to a similar Pit Stop in Lawton, Oklahoma and let's just say...those guys would continually try to rip me off by offering me services I didn't even need or already had done. Another Pit Stop in Fayetteville, NC caused my engine light to illuminate after conducting what was supposed to be a routine oil change. That was the last time I ever got my oil changed at that particular pseudo mechanic's garage. The Pit Stop on Viscount, however, is nothing like that. Not only are these guys honest and just plain bottom line up front (BLUF), they also offer additional services which, in turn, only aide them in bringing in even more Benjamins. Nice work, fellas! They also do windshield repair, headlight restoration, and as I just recently discovered...engine steam cleaning. Very handy if it's something you've never had done and have owned your vehicle for more than, say...4 years. This is literally the ONLY place in EP I'll go to for an oil change simply on the premise that it's quick, easy and cheap. Some may not agree with me or claim they'd rather change their own oil but...hey--I'm a computer geek, not a mechanic. I pay other people to work on The Batmobile and take no shame in admitting that. The aforementioned 1 star review ought to be filed in the archives of once disgruntled patrons who couldn't determine the difference between a socket wrench and a screwdriver, and was most likely written in a fit of rage over a one-time botched transaction when they could have just taken the vehicle back and made the mechanics do the job over again. Pit Stop is worthy of 5 brand new shiny steam cleaned V6 4.0 engines out of 5. End of story!

The staff is professional. Only do what is needed and they take are honest. The staff moves to get…read moreyou out fast. The owners are always present. They do not up sell you . They advise you what is needed and what they recommend. Honest people. Also they do amazing car detail work. They are very clean, honest and organized.

We were traveling cross-country when our 2008 Ford Ranger suffered a charging system failure and…read moreleft my family stranded in El Paso. After an incredibly frustrating roadside assistance experience, I called Dave's Mobile Auto Repair and could not have been more impressed. Dave responded quickly, accurately diagnosed the issue, provided a very fair estimate, and got us back on the road the very next day. What stood out most was his professionalism, honesty, and willingness to help. Even though it was a holiday and he was supposed to be off, he understood that my daughter and I were stranded and made an exception to come help us. Dave was knowledgeable, efficient, accommodating, communicative, and genuinely kind throughout the entire process. It's rare to find someone who combines technical expertise with such great customer service and integrity. I would absolutely trust Dave again and would not hesitate to call him for future repairs if needed. If you're in the El Paso area and need an honest, dependable mechanic, I highly recommend Dave's Mobile Auto Repair.

Dave showed up on time. He completed the work efficiently. He's very professional. He's friendly…read moreand genuinely seems to love his work. Considering he's a mobile mechanic, his pricing was very fair.

Daniel was very helpful. He answered all my question and kept me up to date on my vehicle. I will…read moredefinitely bring my vehicle back if I need other services.

Don't answer calls and try to take you for every penny. Avoid this establishment. Tried to hold my…read morebrother-in-laws vehicle for multiple weeks without telling him when he would get it back or when the part they supposedly "ordered" would come in

Excellent service like this needs to be known to the community! Very reliable and fast responses. I…read morewas a bit worried taking my car to someone I don't know but the service here exceeded my expectations!! Satisfied with the service and my car is back to normal. I would've been completely out of a car but thanks to Cesar a huge weight was lifted!!! Thank you sooo much and I appreciate you! Will recommend to anyone I know who needs mechanic work!!

From the day I contacted Cesar about my car he was very professional, responsive, and helpful. The…read moreday I took the car in it had to be towed and he didn't have any issues with that he took my car in and performed a diagnostics confirmed that it was my water pump that had to be replaced and then also made me aware that my thermostat housing was going to need to be replaced as well. He worked with me found me the part for a great deal I went to go pick it up brought it back and he had it installed very easily. Once both parts were in he verified that no more leaks were present he showed me he started the vehicle and cleared off my check engine light. I felt safe and confident that I left my car in the hands of a great honest hard working man like Cesar I'm happy that my car is up and running great again I will most definitely recommend his services to my close friends. Not being from El Paso and still being new to the area can always add more stress to the situation of having car troubles but Cesar really helped ease that with the service and communication he provided thank you again I really appreciate it.

Wonderful service! Skilled professionals. In an industry full of crooks this is One of the very…read morefew mechanics I actually trust. They have shown remarkable integrity and honesty on a number of occasions! The fact that Scott has decades of experience is such a welcome bonus! Robert Mason El paso, TX

Scott is a wizard. amazing guy with the touch and knowledge to figure out and fix your babyread more

I'm leaving this review because the customer service experience here was deeply frustrating. I was…read moredirectly misinformed by the manager over the phone regarding how my situation would be handled, which created unnecessary stress and hassle. It's particularly disappointing because I was a returning customer, but after this experience, I definitely will not be coming back. When I came into the store to address the issue, Connie was fantastic--exceptionally friendly, professional, and genuinely tried to resolve everything for me. Unfortunately, the rest of the staff completely ruined the experience. Omar and another female employee standing nearby showed absolute indifference. Neither of them seemed to care in the slightest that I was an unhappy customer standing right in front of them, offering zero assistance or empathy. While I appreciate Connie's individual effort, management's dishonesty and the dismissive attitude of the remaining staff mean they have officially lost my business.

We had an extremely concerning experience with this AAMCO location…read more We brought our vehicle in because of steering problems. After a general inspection, they recommended seven different repairs, the largest being removal and replacement of the center link. We discussed the written estimate with them by phone and specifically authorized the center-link replacement. When we picked up the vehicle, we paid for the work in cash. On the drive home, the steering problem was still present. After looking underneath the vehicle, I discovered that the center link appeared old and had not been replaced. However, the sway-bar link pins did appear new. I immediately called the shop and was told that the manager, Omar, would return my call. After receiving no response for two days, I called again. Omar insisted that the sway-bar link pins and center link were the same part and told me that I did not know what I was talking about. When I questioned his explanation and knowledge of the parts, he became very upset and said he would no longer speak with me because the vehicle belonged to my wife. Because I wanted to be certain, I contacted a Ford dealership, another AAMCO location, and several independent mechanics. Every mechanic confirmed that the center link and sway-bar link pins are completely different components and should not be confused with one another. Omar refused to issue a refund. When I mentioned that I hoped we would not have to pursue the matter in small-claims court and asked to speak with his district manager, he responded, "See you in court," and hung up on me. Most concerning, another mechanic later evaluated the vehicle and determined that the steering problem was caused by an entirely different component--not the center link. I also asked this mechanic to evaluate several of the other repairs AAMCO had recommended, and I was told that those items did not require the repairs AAMCO had proposed. Based on our experience, we paid for an authorized repair that does not appear to have been performed, received a different repair instead, and were given inaccurate information when we questioned it. The original steering issue also remained unresolved, creating a serious safety concern. I strongly recommend getting a second opinion and carefully verifying all work before paying this location. We will not return. Edit in response to the comments To clarify, I was not "helping a friend." The vehicle belongs to my wife, and I was directly involved in bringing it to your shop, discussing the estimate, authorizing the repair, paying for it, and addressing the problem afterward. The amount of the repair is irrelevant. Our concern is that we authorized and paid for the removal and replacement of the center link, but the center link appeared unchanged while the sway-bar link pins appeared to have been replaced. When I questioned Omar, he repeatedly insisted that the sway-bar link pins and center link were the same part. A Ford dealership, another AAMCO location, and multiple independent mechanics subsequently confirmed that they are completely different parts. Omar became upset when I questioned his explanation and then refused to continue speaking with me because the vehicle was in my wife's name. When I requested a refund and asked for his district manager's contact information, he did not attempt to resolve the issue or arrange a professional inspection of the vehicle. Characterizing this as an "emotional review" and minimizing the concern because it was "a $290 job" does not address the central issue: Which part was authorized, which part was actually replaced, and why was I told that two distinctly different components were the same? If the center link was replaced, please provide the part number, purchase invoice, technician's repair notes, and any documentation showing that the center link was removed and replaced. Having unidentified parts "in hand" does not establish that they came from our vehicle. We are willing to rely on documentation and an independent inspection. This is not about "angst" over $290. It is about being charged for a specific repair, receiving conflicting information about what work was performed, and having the original steering problem remain unresolved. Those are legitimate service and safety concerns, regardless of the dollar amount.