I have not received this kind of customer service at any other hotel! From the moment my family…read morechecked in at 11pm to the time we checked out- everyone has been so accommodating. My only "complaint" is our bathroom had some kind of weird sewer/mildew smell room 205. But honestly, everything was so clean and updated. If I'm ever in the area again I would DEFINITELY be back!!! I'm usually a Marriott girl but I may have converted. Thank you!

Tru by Hilton in North Augusta is about 3 years old. It's in a great central location. Surrounded…read moreby restaurants, shopping centers and grocery stores. Whatever your need is, it's nearby. The Tru holds on to its millennial design. Nice size pool table in the lobby. There was a group of guys killing it as I was checking in. The receptionists are always friendly and welcoming. Thanking me for being a Gold Member. If you don't want to go out, you can grab a snack, drinks, or a quick microwaveable meal from the snack area around the front desk. Not Free of Course. They have a really good selection. Room was super comfy once I got the AC to shut off. Apparently, I slept straight through a wild thunderstorm that blew through in the middle of the night. I never heard a thing. Next morning, I rose like a rooster freshly restored and ready to take on the world . Don't sleep on TRU by Hilton. Give them a try.

This particular Hampton Inn stands out from most others for their friendly service, always clean…read morerooms, and fair prices. I've been here a number of times over the years and both Darlene and Kim are incredibly friendly the epitome of southern hospitality. We stay here about once a month and it's our favorite hotel along I-20.

Seems nicer than other in the area, but not worth the price…read more Loved the location and staff seemed super nice at check in. Bed was super comfy and big. Pool area was closed all weekend, even though when booking it said was open and that was a big reason we booked this hotel. There looked like mold on the shower head and on the tub. There was used plastic spoon, fork, and knife in a side table. The vent above the toilet was very dusty, not sure if cleaned. There was a chip in the side table. And the WiFi was where you have to go to a separate page to log in on your phone and you are unable to use any systems you bring in the WiFi. Tried to ask to pay for a soda and front desk said it was for higher members. Tried to use the vending machine instead and it was out of order. The shower bar for the curtain was off a little. Check out was at 12 and they called around 11 and 11:45 to remind you it was at 12. Do not disturb was on door at check out and around 11:30 we had a knock on the door from housekeeping. Felt a big pushy to leave before check out time. Breakfast was not mine or my husbands favorite. We ended up not eating much and going somewhere else to eat. They didn't refill the milk the first day when we came down and the second day the milk was a little warm. Ac in the room did not go down to the temp it said and no matter how many times I pressed it sometimes it would not go up or down in temperature setting. Edit to add photos

Christa has been our check gal for the last 4 years while visiting the Berry. She amazing and…read morehelpful. The rooms are clean and well maintained. Our suite slept three comfortably in two queen beds. This was our last stay here because we will no longer be visiting since our daughter has graduated 2026. Stay here!

Staff was very friendly, was clean and comfortable, but with paying $200 it's the small things that…read morecount as well. The shower regulator was covered in lime scale so when plunger was pulled, hardly any water came out of the shower head. And the shower dispensers were falling off the wall. Could not hear neighboring rooms but outside noise was loud all night with the factory next door.

Fabulous boutique hotel conveniently located to all things (museums, restaurants, university, govt)…read morein downtown Columbia. Rooms are fabulous, huge bathroom, comfortable luxury bedding, in room coffee maker and seating area-every room unique. Lovely grab and go breakfast -chix biscuits, bagels, yogurts, coffee, tea. Welcome glass of wine! Professional staff. Highly recommend for anyone visiting Columbia or on business. Area is walkable to dining, shopping, govt and university.

01.2026 Picked this Boutique for my birthday tour . Very artistic spot and cute. I recieved a…read morefree beverage upon arrival. The young lady was working alone do check in took about 10 minutes and another person was ahead of me. We chatted and he let me cut line for my bday. They have complementary breakfast. My room was really nice and had a ceiling fan, nice touch! The walls are paper thin. Would consider staying again especially if its an off season and if I could pick a room based off occupancy and location of other visitors.

I cannot speak to the hotel but we had a great experience at the bar last night. The waitress and…read morebar tender were friendly and efficient. I have celiac disease and the chef was awesome in accommodating me. I had the steak and broccoli which was delicious. The chef came out and showed me many GF options which I really appreciated. The music was fun although a bit loud. A great experience! We will be back.

Stayed here as we visited our daughter at Lander University and was so nice & clean. Very friendly…read morestaff and they had restaurants on site too, but didn't eat there. Would definitely come back.

Nice,friendly, Crossroads is my go to motel. I will always consider this place first before any. We…read morelove it here,,its quite as well which is nice,and of course can't forget, the owners n employees are real nice and welcoming. ,

Rooms are small. Bathroom door wouldn't shut & lock. The sink was so stupidly designed it was hard…read moreto use, like the they bought the cheapest tiniest faucet imaginable (almost couldn't even wash your hands). Breakfast was good as far as hotel breakfasts go.

Stayed here a number of times in the past when I travel for work (diamond member). Got to my room…read more(415) and found the AC to be struggling...room was warmer than the outside temp. Not too long after that, noticed ants everywhere. All over the floor by the bathroom and coming into the room. Packed up and went down to the front desk. Interrupted the young lady who was in the back office with headphones in. Explained my room was full of ants. She didn't even apologize, simply said well that's not good and changed me to a different room. I didn't get the impression she was surprised to hear there were ants all over one of the rooms in the hotel. The interaction felt rushed and she seemed disinterested and distracted (still had one of her two ear pods in while talking with me). She rebooks me into the room across the hallway from my original room (now I'm in 416) and gets me a new key. Upon entering my new room it smells so strong I have to leave the door open for 10 minutes to try and air it out. It was so pungent it was actually hard to breathe at first. Some combination of dirty locker room and severe mildew. Either the odor finally aired out or I just got used to the smell, but it eventually went away. Finally I get to sleep and all should now be right in the world. Only I wake up the next morning and come to realize there is no toilet paper. None at all. Of course, I realize this at the most unfortunate time, after I have already used the toilet and now in need of the aforementioned toilet paper. I've traveled more than 2/3rds of this year for business staying exclusively at Hilton brand hotels. My account says 34 stays for 96 total night so far (it's mid September). Most have been acceptable. My last few stays at this particular hotel were decent. This experience, however, has motivated me to look into switching to Marriott and their family of hotels for all my future stays. UPDATE: Stopped in at the front desk early in the morning and let them know my room had no toilet paper. The lady asked if I was headed back up as she looked for some to hand to me, again no apology. I said I was on my way out to work, but asked if she could have someone bring some up and place it in my room. Returned after a 10 hour work day...wouldn't you know it, no toilet paper in my room.

Lovely old inn (1903) that still has the feeling of stepping back in time…read more If you're looking for modern, sterile IKEA-like hotel, keep looking. But if you're looking for a living part of history, check them out. Most of the hotel has a lot of the original design and architecture- high windows, hardwood floors, veranda, tall ceilings.. Yes, somethings don't work perfectly and it's a weird finding the check in entrance, but overall it was a pleasant stay. Staff was super nice and helpful when OYO had not sent our reservation to them Definitely will be back in spring

We totally enjoyed our stay at the Belmont. The building…read moreitself has so much southern charm, much like the staff that works there.

This is absolutely one of the finest hotels I have ever stayed at. The turn down service is fresh…read morecookies, fruit infused ice water and classical music on the tv. They are absolutely spectacular.

VERY disappointed in afternoon tea at The Willcox Inn in Aiken, SC. Why? Because I didn't have it!…read more I was extremely disappointed in restaurant management when I was told today that afternoon tea was only served after 3pm. I had booked online reservations 7 days in advance, clicking on the 'Book A Table' button on the Afternoon tea link on the Willcox Inn website which took me to Resy Open Table page. The times showing supposedly for afternoon tea was 12, 12:30 and 12:45, so I chose 12:45 and typed in the note box specifying that this is for Afternoon Tea. It gave me the reservation time and sent an email confirming. I then CALLED Willcox Inn to confirm the date, time, number in party for AFTERNOON TEA, telling the lady who took my call that I was calling to confirm afternoon tea time for 4. The lady confirmed she had me down and repeated the details. So two sources confirmed an afternoon tea request, online and human. When I arrived at the dining room of the Willcox today at 12:05pm, early, I was told they only serve tea after 3pm. I was very upset, especially when it was the restaurant's fault for NOT specifying on the afternoon tea page that tea was only available after 3pm. We were told there was nothing they could do and they apologized. My friends and I had traveled from Evans, GA, forty-five minutes away to be told 'sorry, no tea', after I had confirmation from two sources. To make matters worse, we were told there were no tea foods, no scones, no tea sandwiches that could be served to us at 12:30 when everything would be available a few hours later at 3pm. The chef even came to our table to coldly state she could not prepare any scones as she had to feed other diners. The very least a manager could have offered to guests who had traveled distance and were denied what they were given confirmation for, was to comp a meal, and provide an explanation of errors on their website. I will never return to this establishment because they simply do not care about their customers. With today's use of social media, everyone is a reviewer. And this restaurant failed in providing good customer service, and failed in attempting to correct inaccuracies due to their negligence in advertising correct times for afternoon tea. Anyone who booked afternoon tea through this page should have their reservations honored, despite the restaurant's negligence. I do not recommend this restaurant.

Very nice spot, staff is friendly and accommodating. The rooms are nice and clean, not sticky rugs…read more. The complementary breakfast are very nice and greatly appreciate it if in the area you should definitely stop by !

This is a great hotel. Front desk service nice, let me and my friends hook up a PS5 for the lobby…read more The rooms are good. There are a few downsides - the elevator is slow, and takes a very long time to open on floors. Also, the pancake maker doesn't work. Pancakes are always raw, and some people said it tasted like metal. 1/3 of the equipment in the gym is also broken. But, these things aside, this is a great hotel nonetheless.