We had a great 3 night stay and do recommend Abigail's. Our stay was quiet, peaceful and…read moreenjoyable. Room 301B was very comfortable, roomy and well appointed. The breakfasts provided are not to be missed. The breakfast menu had something for everybody, and the quality of the food and service was outstanding. Even the afternoon appetizer was really good. The service at Abigail's is one of the main reasons we liked it, with the staff seeming willing to do just about anything to accommodate. Not a hotel for kids and pets, but if you like classy and old school, Abigail's is the place.

Abigail's Hotel is just so nice! Their extraordinary hospitality began with a phone call we made a…read morefew months before our trip (which was answered by a real and knowledgeable person). I wanted to gut-check our plan to take the ferry from Seattle, use Uber to get to their hotel (and could we please leave our luggage up front since we'd arrive before check in? - to which the answer was, "of course you can!"), and then use Uber all around town. The very pleasant woman I spoke with (those months before arriving) assured me that our plan should work splendidly, and they looked forward to having us. Upon arrival, we were greeted by two of the nicest front desk people, who took our luggage for storage, then found our room had indeed been cleaned as early as possible and was in fact ready for us for early check in immediately! The property itself is reminiscent of a period of taste and attention to detail that seldom exists any more. Our room was beautiful: spacious, with two separate bathroom sinks and a separate jetted tub and walk-in shower, plus a small sitting area and plenty of space! So nicely appointed with everything in its place, and everything working. The entire lobby and library/lounge area was also beautifully appointed, and so homey and inviting. And breakfast - included with the room - was elaborate and scrumptious. Each day features both sweet and savory options; for example, pancakes, or eggs and bacon. My wife and I got one of each and shared them. It was all delectable. And each day's menu, specially prepared and printed for that day, includes a weather forecast for the day - even with temperatures in both Celsius and Fahrenheit! We had such a wonderful stay that we hated to leave. We'd look forward to visiting Victoria again and would definitely choose Abigail's hotel again!!

Everything in life is a trade-off, right? Such is the case…read morewith this old hotel. Depending on your priorities, this establishment could rank a 5-star review or a 1-star review. For me, it's a 5-star, and this is why: -Charm. This hotel is 115 years old and is built in the quintessential Edwardian architecture of the day. Think Sherlock Holmes movie settings and you get the idea. Lots of woodwork, deep jewel-hued carpets in plum or green, leaded stained glass windows on the stair landings. Very VIctorianesque but less ornate. You get the idea. -Location. This hotel is on Government Street (Victoria's "main drag"), only 4 blocks from the Parliament Buildings, in a residential alcove, a few blocks from Beacon Hill Park. It's a 6-minute walk down Government Street to the inner harbor and the Empress. Literally. -Friendliness and helpfulness of staff. As soon as you enter the hotel to check in, you are met by the NICEST European man who greets you and helps you check in and get acclimated to the hotel and area. Everyone I encountered who worked here was genuinely friendly and wanting to help, in any way they could. The staff here honestly was a throw-back to some prior era, in some "old world" town. -Cleanliness. The hotel and my room was super clean. Unlike other places, I didn't feel I needed to sanitize any areas, or inspect the bed linens with a blue light. And the bathroom was well-stocked too, and all fixtures worked great. (I was a bit skeptical about the tiny old shower, but it surprisingly had great water pressure and got hot). -Price. I did a lot of research before booking this hotel. (I was in town for a wedding and everyone was staying at hotels in the inner harbor proper). This hotel cost WAY less than any other place in the immediate vicinity. By a LOT. And this hotel has free on-site parking, too. I'm not saying this place is "cheap", but it costs 50-75% less than any others in the area. -On-site restaurant and pub. I didn't go to these, so I can't speak to how good they might be or how pricey, but it was good to know they were here, in case I wanted to grab a meal or drink close by. As other reviewers noted, there are some real trade-offs when staying at a historic, older hotel: no elevators, no AC, tiny bathrooms, my room was tiny too, no modern outlets with charging stations, no built-in hairdryers (you need to ask for one at the front desk), no room safes, minimal storage for clothes. Did I mention stairs? There's even stairs you need to walk up to enter the hotel. (Good to know if you have a lot of heavy luggage). If you have mobility issues, please take this into account. For me, this place checked off all the major boxes, and I would definitely stay here again.

We stayed here for 2 night while visiting Victoria. Located in a quiet residential neighborhood,…read morethis 1911 historical Inn is full of old school charm both inside and out. Because of the building's age, there are a few trade offs. There's no elevator or AC. The windows don't have screens, so you may have to choose between having fresh air or keeping the mosquitoes out. Our room is pretty cozy and has a decent sized bathroom, although the bathroom floor is noticeably not leveled. The Inn offers free on-site parking which is a plus. The location is very convincing, walkable to downtown, and nearby parks/beaches. The staffs were very welcoming and friendly. Overall it's a charming good value option.

We stayed at the property for one hour and checked out due to BED BUGS, the room smell like an old…read moremattress, someone's hair on the sheets, and the general unsanitary nature of the property. When I requested a refund, the property said that the manager would be in tomorrow to discuss it. Two days later the manager called me and said the following. "You will not be getting a refund in this universe, and we are I hear you are looking for a refund, and this will NOT happen in this lifetime!" then they hung up. They claimed the room was unrentable after we had left the property, see the attached "evidence" of the mess we left! We had some food when we checked in, used the bathroom, and left as soon as we saw the BED BUGS! My only regret is not taking photos of the bedbugs. ZERO STARS, and TERRIBLE CUSTOMER SERVICE.

The location of this hotel is fabulous! The staff were friendly and although it was older and out…read moreof date, it suited our family just fine. Room was equipped with full size kitchenette, fridge, stove whuch we did nit use but the toadter came in handy for toast in the morning.

We made a plan to be here 4 nights on Salt island and started off with a marvelous dinner in the…read moremanor house. With a fantastic view into the harbor we knew the evening would be great. And the staff and food prep did not disappoint! Started out with lobster bisque (with a good amount of lobster) and a dozen snails (chef slipped a couple extra!) in a marvelous garlic butter and Parmesan sprinkled over all. Then for entree we enjoyed a wonderfully prepared Herb Crusted Wild Pacific Red Snapper With Creamy Parmesan Polenta, Basil Pesto. I enjoyed the Pan-Seared Nova Scotia Deep Sea Scallops on a fresh bed of lettuce mix and greens. So definitely a restaurant to try but you'll want to plan staying a night or more given they are on an island off the Vancouver island! Rooms are great also with some placed in cabins with views making you feel like you're in a tree house amongst the pines. Of particular notes, each morning different fresh baked muffins mysteriously appeared outside the suite door . But definitely the breakfast each day was amazing.

What a wonderful place! Beautiful grounds, comfortable and unique rooms, amazing service and food…read more Spent a wonderful weekend, will definitely be back.

Clean rooms, lovely views. Great staff. Love the boat transfer to/from butchart gardens ($20…read morep/p). Great store "Spruce" across the street. Nice pub. Arbutis room great food. Rooms comfortable, loved the fire place. Nice hot tub and pool area. Comfortable bed. Would stay again!

Excellent dock support with warm, friendly staff. The resort is lovely and it's near Butchart…read moreGardens. We were pleasantly surprised by the free showers, hot tub and heated pool. Really nice stop. I took one star off for the aging, rickety docks with small cleats. It's time for a dock upgrade. All else was great!

Got a room last minute for the following night. Checked in very quickly and check out was a breeze…read moretoo. Staff are friendly and helpful. My room was on the 4th floor and came with a fridge. I loved the tall ceiling, it feels almost like a house. There is ample parking. It's really nice as there's a lot of parking spots in the outdoor lot so you don't need to check in to the hotel first before being able to access the parking lot like quite a few neighboring hotels. There is also an underground parking lot if a more secure spot is desired. The room itself was nice. The carpetting made it feel older than other modern hotels but it was clean. The bed was very comfortable and the pillows were great as well. Shampoo/conditioner all-in-one was available but not body wash. Small bar soaps are also available. Despite feeling a bit old, the room was comfortable. Sound proofing is mediocre, other guests and birds outside can be heard quite easily. Bring ear plugs to sleep well. The hotel has complimentary breakfast served at 7am. I had to leave as it was opening but there seemed to be quite a selection of items at a quick glance.

This hotel doesn't stand out compared to all the other surrounding hotels in the area, but it was…read moreworth the stay regardless. For my trip to Victoria BC, my family of four booked a room here with two double beds. The booking comes with free breakfast and $10 daily parking to use for their parking lot and garage. Both check-in and check-out was fast and prompt, and the hotel itself is a drivable and even walkable distance to many notable places like Fisherman's Wharf, Pendray Tea House, the Legislative Assembly of British Columbia, and downtown Victoria itself. As an added bonus, the Tour de Victoria also takes place near the streets leading to this hotel if you catch it at the right time. Parking is limited even at the hotel since spaces are pretty tight especially down in the garage area where some spaces are dangerously close to poles. This area ended up being the most convenient for us to use given how rainy one of the days was. When there's food, I also gotta review it though it isn't as big of a factor here compared to everything else. Breakfast here is buffet style, where you can grab anything from eggs and bacon, cereal, pastries, self-made waffles and drinks. They served two kinds of breakfast potatoes and those ended up being my favorites because of how full you can get off of them and to pace my hunger for certain situations like late waking-up times. Their dining hall is located near the lobby, and it also houses a small recreational room with a small shelf full of board and card games, and some sofas to relax at along with guest-only restrooms to utilize. As for the hotel rooms, they're relatively spacious and clean, while the bathrooms are brightly lit but a little cramped without much sink counter space for a lot of our stuff. We asked the front desk for some extra blankets, and they came up after a little bit with them, about 15 minutes. There is an AC unit in our room, though it took a really long time - even at its coldest setting - to make our place appropriately chilly for a good night's sleep. Compared to the other hotels in the surrounding area, this doesn't stand out in any way, but the service and quality more than make up for it, and we had an easier time navigating around the city knowing we could come here afterwards and rest. I'll consider booking another room here on a return trip to Victoria BC!

The Royal Scot Suite is very beautiful. Also the people that work here are so nice. The bellhop was…read moreso nice and fun makeung small jokes. Would come here again!

Had a nice stay at Royal Scot. Staff friendly and professional. Will be back. Room Big and…read moreclean. Good value.

Fantastic home base for our week long Victoria vacation. The room was comfortable, staff are all…read morefriendly and helpful, and we loved having a kitchenette to make some of our meals in house. The location almost can't be beat. It's just far enough from the hustle and bustle of downtown but only a few blocks away. Beacon Hill Park is right across the street and tons of good coffee shops within walking distance (also on several major bus lines when you get tired of walking). We would definitely consider returning here if/when we come back to Victoria.

We had a good stay at Helm's Inn in Victoria…read more It is in a great location, right beside Beacon Hill park and near the legislature. It is easy walking distance to the harbour, fisherman's wharf and downtown Victoria. Parking is $20.00 a day. When we arrived at 1:00 our room was not ready but they gave us a parking voucher so we were able to park our car and explore Victoria. The staff were all very friendly. There are coffee and newspapers available in the lobby and they have a nice little courtyard outside the lobby but there were only 2 tables available. The room was clean but our room was very small and backed onto the main road. I had trouble sleeping because of traffic late and night and early in the morning. The air conditioning unit was also very loud so getting a good nights sleep was difficult. The price was reasonable for high season in Victoria. If we stayed again we ask for a room that does not face the main street.