I have known Jamie Stickel for years, and he has been my eye doctor for awhile now. He is…read moreextremely friendly and easy to talk to. You can tell he really cares by the way he asks you questions and explains everything thoroughly. This is one doctor that cares and is not all about the money!

From the owner: Welcome to Goshen Eye Care! Drs. Cripe, Stephens, Stickel & McGuire offer comprehensive vision…read moreexams for the whole family, including full visual exams and contact fitting exams. We can also co-manage with various ophthalmologists and surgeons.

I love this place. The staff is friendly and helpful. The doctors are kind and knowledgeable…read more Highly recommend them!

1 Star Customer Service…read more I was rushed and not listened to by the owner, Jennifer Lambart, on initial visit in Edwardsburg. I made a 2nd appt for dilation that was skipped 1st time and to review the rx that I knew wasn't right for me, but she refused to see me again or discuss the rx. Then told me to go somewhere else for a 2nd opinion, which I couldn't afford, so I went to their location in Dowagiac. Day of appt. there was a lot of snow, and I showed up a few minutes late. The owner told the receptionist if I was late to refuse to see me. That's retaliation. I am disabled and have health challenges, because of this, I had requested an extended appt. when scheduling to cover any tardiness or being slow in the office (w/ my mobility limitations). There was nobody else was in the office or scheduled after me, so it wasn't about keeping to the schedule. The owner was just taking something out on me. That doctor, Katherine Marshall, actually listened to me and we got the correct rx, but the lady helping me pick glasses didn't give me enough info to make an informed decision. So ended up not get the lenses right. They wanted $300 more to get what I needed, which I couldn't afford at that time, but might have if the initial price had been given to me because the payment came from a donor. After reviewing the situation several times the lady refused to admit her mistake, blaming me (the customer) for not knowing the details of how lenses are made and that I'd need a higher quality (more expensive) material. I have severe health challenges which prevent me working and limit my ability to get normal tasks done. (Currently in the SSA Disability process.) Since I wasn't able to come up with the funds right away, they asked me to go somewhere else and return the glasses for a refund. Instead of making things right, which would be proper customer service, they keep just saying "go away". Terrible way to run a business. In that phone call I said I was trying to find help to pay the additional $300 and it was taking some time, the lady in the billing dept said she'd talk to the owners and get back to me, she never did, nor did she tell me I had to make that decision to return/refund within a week. But 3 months later, I hadn't been able to come up with the funds and finally decided to give up. So I called to talk about the return of the glasses for a refund. The glasses haven't been worn at all since they actually caused me more problems when I put them on. They have been sitting wrapped in a cloth in their case the whole time. The lady from billing refused. She lied and said I had a week to return them and now has been too long, but she didn't say that nor did she ever call me back after the 1 initial phone call. She didn't want to talk to me any longer about it so I think put me on hold or just mute for a few minutes refusing to answer me anymore until I finally ended the call. I had also called her a week before this and left a voicemail mentioned the return and asking her to call me back about it, and she also lied saying she never got a call from me. But now I see why she ignored it. I then called to speak directly to the owner, they didn't put her on the phone, so I left a message, and she has never returned my call. Over many months I dealt with several different people and there is an extreme lack of customer service, basic honesty, accountability, and more.

Been going to Dr Kaufman's for a few years now and am always so pleased with the service! The…read morereceptionists and assistants are so personable and helpful along with the Dr. I was very surprised at the low prices for it being a private practice too.

From the owner: Whether you want glasses, contact lenses, orthokeratology, LASIK, treatment for red eyes, glaucoma,…read morecataract surgery, or be checked for an eye disease, Dr. Kaufman is the optometrist to help you navigate your options. Because we know how much your eye health and appearance can mean to the quality of your life, we are committed to meeting your complete eye care needs. We look forward to serving you!

My husband got a metal shaving embedded in his eye on a Friday evening after hours. Dr. Laura…read moreCavadini got him into the office immediately when it happened, removed the shaving comfortably, got him appropriate antibiotic therapy, and scheduled a follow-up in a timely matter. We are very happy with Dr. Cavadini's concern and thorough care; highly recommend her!

From the owner: Michiana Eye Center offers the best treatment for your eyes. We work with you from the first eye…read moreexam to keep you seeing the best you can. We offer a comforting, professional atmosphere for people of all ages and heal conditions. Whether you are needing laser eye surgery or just a new set of frames after an annual eye exam, we do it all. Michiana Eye Center also offers the state-of-the-art surgical center to prevent blindness. Our center will serve your eye health for a lifetime. Our offices are in Elkhart, Goshen, Mishawaka, Plymouth and South Bend. We have been providing eye care to your local communities since 1980. Please give us a call today!

Went in to eye appointment to get new glasses and contacts. The optometrist made sure I had the…read morecorrect eye glass prescription even altering my previous script and showing me that my eyes had improved. I got a trial contacts and then he adjusted that script to make it clearer also. So many glasses to pick from and they were super helpful in finding the right frame to fit my face. Really like how throughly they were in the whole process.

I've been with Dr. Stagner for almost 20 years & the staff is so knowledgeable, they are the best…read moreat always helping me & my 2 girls find frames that are cute, fit our personalities & are foremost, the right fit for us optically!

Seriously the best eye exam I've ever received. Dr. Kintner has great staff and is personable &…read moreknowledgeable - I'm lucky to have found his office!

Woke up with pain and the feeling that something was in my eye. Cee was able to see me that same…read moreday. Dr. Shearer was great he took the time to exam and explain what was going on in my eye. Luckily it was not an emergency situation. The office staff was great. A big Thank you to all.

Excellent care. Fast in, fast out. Outstanding service…read moreThey accept my insurance and are ready to answer any questions that you have Can not recommend enough

Love the doctors there who are great and wonderful, but front desk is a nightmare. They always have…read morean attitude when you come in and over the phone they get even bolder. Tried ordering glasses on the website pair because I lost my old pair and needed new ones for cheap and didn't have my prescription on me. I'm in fort wayne currently with my newborn in the NICU so going home to search for it was not an option, so the website said they could contact the office for it. I quickly got an email saying that the office said I wasn't a patient of theirs. Of all things that bother me, it's lying. There's no excuse for it. So why they did, I don't know, but I had to call them to straighten it out. And oh my lord what a headache. The woman was refusing to simply read a few numbers out loud on the phone. Talk about laziness! I even explained that, no, I can not come in and physically pick up my prescription, and that I didn't need a new prescription or anything physical, all I needed was a few numbers read out loud to me. It was that simple! But she wanted to give me attitude and refuse to do the most simple task that I could have possibly asked for. Thankfully a family member near by is able to stop in, but they're just going to do what I asked for in the beginning, call me and read out loud numbers on a paper. I think it's insanely childish and petty to first of all lie, and then secondly get an attitude just because they were called out on it, and then refuse a simple task, aka their job, because they're mad. They claimed it was illegal which is such a reach, I would have been glad to provide any sort of identifying information needed, but the entire conversation she had an attitude! I always thought they were a bit unpleasant coming in to pick things up but this really solidified my opinion of them. It's a shame because again like I said the doctors there are great, but the receptionists really ruin it!

Worst place in town to get glasses, don't know what happened to the service but it wasn't like this…read morebefore..ordered just prescription sunglasses, paid over 350$, 2 weeks later called in but they ordered regular glasses, put the order in again, called 2 weeks later said the lab said would be in at the end of the week, twice they said that, I called them yesterday, still didn't know when I would get them over a month later..do not recommend, then took them 2 days to refund my money

I want to thank the wonderful people who recently gave generously of their busy time to help out my…read moredad after a fall which caused needed repairs to his glasses. The glasses were not just fixed on the spot, but at no charge to him. I would like to again say thank you and recommend them to anyone who is in need of an optometrist.

All the people at the office were friendly, personable, and easy to talk to. Great service from…read moreboth technician and Dr. Bell. Good rapport with me. Excellent visit. That is why I go here for my eye care.

Dr.Bell and her staff go all out to give you the best experience possible. Seems that they have…read morethe latest and greatest in technology so the exam is very comfortable and thorough.