Forget this company! Requested on YELP a free Estimate…read more TWICE!! Then called ( no answer) Left message... ONE WEEK no one has called me!!! BAD BUSINESS!!

I had my roof coated by another company on this app. Shortly afterward I had a leak with some kona…read moreweather. They came out and patched up where they thought the leak might be but a few months later the leak happened again. I decided a new set of eyes might be good so Jeff Kimbrel from Leakmasters came out. He had come out for my original estimate and I regretted not having used them the first time. Jeff couldn't have been any better. He looked over my roof and walls and gave me a few suggestions including caulking around an outlet that was likely the source of the leak. I wanted him to work on my exterior walls as a potential source of the leak but they don't supply that service. Jeff knew my roof was recently coated and he wasn't going to get a sale but he was thorough and professional throughout. Guess what? He didn't even charge me. Amazing customer service and I wasn't even a customer. I have a long warranty with the company that coated by roof but in retrospect I'd call Jeff and have Leakmasters coat my roof if I were to do it again!

I just recently had my roof done by MRC. My roof got damaged during the heavy wind and rain. I have…read morehomeowners insurance but my insurance gave me a ridiculously low amount to fix my roof. It actually needed to be completely replaced and I know the amount the insurance gave me wasn't going to cover even half of the work. Mark Hill handled my insurance for me. I really appreciate that he took all the stress or of it. I appreciate his professionalism and expertise. I'm not sure how he was able to do what he did but thank you!! Thank you Wayne, Kamani and all the workers that made my roof happen. They were professional, knowledgeable and prompt. If I could give any advice to a homeowner thinking about using MRC. Do it, just make sure to address any concerns right away! If they don't know you have a problem or concern, how can they fix it? I had a few and Wayne and Kamani made me feel comfortable that I could call them with any concerns, anytime! Any concern was handled with care and ease. I appreciate all the work everyone did to make this happen!! I know this roof will last me for many many years!

I had hired MRC to fix my back roof to my Manoa residence in 2013. MRC matched the color scheme of…read moremy middle roof as close as possible. I was so pleased with MRC's workmanship and color selection that I hired MRC to roof my new recreation room in 2022 to match the rear roof and again I found the workmanship and the color match to be superb. Recently in early 2026, my hip and ridge cap were damaged and when I contacted MRC again and I met a salesman named John Vaughn who I had never known or dealt with before. I instructed him to try to match the gray front roof and he assured me that the shingles would. The contract specified Resawn shake to match existing roof and ridge as closely as possible. I did not choose that color and was told that Resawn was the only matching shake MRC had and I had no choice. He never showed me the different color schemes MRC had but insisted that Resawn was the best color. He did insert a note that the Resawn shake (tan) would match the existIng gray presidential shingles as close as possible. When I asked him if that was the closest he said that there was no other gray shake that MRC had that could match and assured me that the Resawn shake was the closest they had. When the workers came they questioned me as to why the gray shake was not selected because the Resawn was not even close in color. When I brought this to the attention of the supervisor, he admitted that Resawn was not the correct color and that gray colored shakes should have been used. Subsequently John Vaughn returned to inspect the job and when I confronted him about the color match he feigned complete ignorance as to whether MRC had any gray colored shakes. In response to my question as to whether he was fully aware of his company's product line, he flippantly said that maybe he was "stupid" and drove away without attempting to resolve the dispute. I found the workmanship to be great. My issue concerns the color scheme that John Vaughn selected for me and the misrepresentation that salesman John Vaughn made to me. I am still hoping that his supervisors will still work with me to correct this. I think that consumers should be extremely careful when dealing with John Vaughn or any salesman and not trust him or others to select a matching "color scheme " for you. Rather require all salesmen to show you a brochure of all shake colors and obtain an actual shake sample before signing a contract.

Roof roll seams will leak in through house while still under warranty. Owner does not get back to…read moreyou when notified. Owner lives on my street. He doesnt do the job right according to my fruend that was a roofer that said he did pis poor poor work and did not bleed seems right, most all seems bad. I had to wet patch seams myself to prevent further damage due to a roof still under waranty that diesnt work as it should.

These folks did a fantastic job for us here in Mililani. Rochelle and the rest of the staff…read moreanswered all our questions, calmed our fears, and replied promptly to our inquires. They were on time, completed a professional roof replacement and spotless clean up when the job was finished. Mahalo Koki Roofing, Inc. !

Kimo from On Top Roofing I was very professional and informative…read more He and his workers completed the job beautifully and exactly in the timeframe he quoted us. We would highly recommend this company if you need any roof repair or replacement

I previously left a low review for them but after finally hearing from the owner and him telling me…read morething were crazy because of the Kona low I decided to take down my post and give him the benefit of the doubt however we had set a date for him to repair my roof on aug 27&28 and he never showed up. We never got a call or email. I really think that they don't have good business ethics and that they have a lot of improving to do but I won't try to do business with them again.

I needed roofing done where my rooftop solar hot water system was located (lasted over 20 yrs) &…read morebefore a new one could be installed. Unfortunately, many other roofs in the state needed work after the back-to-back Kona lows. Although R&C could not come right away (neither could other roofers), I decided to go with R&C based on the positive reviews from my online search. They were very responsive given the big demand for roofers at the time, & more importantly, very professional & courteous. The clean-up was thorough & the price competitive. Highly recommended! Len C

I contacted R&C roofing. They did a really great job but after we had several rain. I was having a…read moreproblem with the awning area. Every time we have hard rain it leaks and lands on the electrical box. Every time I make a complaint, they come and fix it. Now that Storm LALA is hitting our Island, same old problem. LEAKING... PLEASE COME AND FIX THE PROBLEM. Im tired of calling the office making a complain. Feby

Aloha- My roof still leaking needs to be fix. Been calling…read moreleaving messages. Need to know what's going!!! My master bedroom carpet ruined. Mildew- everywhere, floor and ceiling. Need to take legal action. Mahalos, Gary Hasegawa Hasegawa Builders (808) 391-6919 hasegawabuilders@yahoo.com R. Toyama came out check for leaks at my Hale that I am renting. Toyama came the next day after a night of thunder showers to determine where leaks are. I been in this business for over 30years not once I heard so much complaints on the person who works in the office. One person can hurt the reputation of a long time company. Give Aloha get Aloha!

Mr. Toyama had done my roofing after my renovation back in 1986. Since then I have referred him to…read moremany neighbors and friends who also commented on their excellent work. My last referral was about 11 years ago. When I needed re-roofing, I called RS Toyama. I was surprised when Lucy told me he is still working. He came to my house to look at the roof, listened to my needs . He's still easy to work with. HIs crew came on time; they were courteous, neat, and the workmanship is still excellent. I still would highly recommend them.

I didn't get any services from this company as I decided to go with a different roofing contractor…read more HOWEVER, I WANT TO ACKNOWLEDGE THEIR PROFESSIONALISM, AND GIVE A HUGE SHOUT OUT TO NICK LUNDQUIST. Nick came to my home to give me an estimate for a new roof. He emailed me a couple of estimates, and he even followed up with me after I took my time to review the bids, to see if I had any questions. After I informed him that I was going with another contractor, he texted me back to thank me for the opportunity to provide me a bid, and said if I have any Roofing needs in the future, to feel free to reach out to them in the future. That says a lot about his integrity. I would still gladly give them a recommendation to anybody.

Great customer service. They were quick and did a nice job changing the shingles on my roof after…read moresome Kona low damage. The only downside was they didnt paint my drip edge the house color according to HOA so now I need to find a painter to do that.

Kimoto Roofing delivered timely and well-appreciated service to repair and restore our roof after…read morethe heavy wind and rain from tropical storm/hurricane Lala overwhelmed it. We were in a state of panic trying to deal with the outside water entering the interior of our house with another storm brewing behind. A call and text to summon help to do the repairs asap to Kimoto Roofing did the trick and we were on the way to getting back to normal. Kimoto Roofing was responsive, efficient and professional.....we were in dire straits and being rescued by Kimoto Roofing doing a timely repair to save us should figure prominently in choosing them as your roofer!

I think they did a very fast and professional job on my girlfriends roof…read more They dropped off the supplied on a Friday and came on an early Saturday morning while we were on vacation. They finished the job in less than 9 hours. When we got home everything was cleaned up and the from what I can see the roof is great. I would recommend them friends and family. Their price is very reasonable for the quality work done.