A portion of our roof flew off during the Kona Lows in February. After emergency repair was done, three roofing contractors came out to assess and give me quotes. They were all very nice and willing to work with me in regard to payment options, but Nick from Hi Point just went a step further. His initial inspection was the most thorough, he was the most informative, and he was very responsive to all my questions and requests, putting together several different quotes for me. Even though Hi Point's price wasn't the lowest of the three roofers, and they only accepted check/cash, Nick's attention to detail, overall competence, and excellent customer service made Hi Point the clear choice for me. When the day came for the roof replacement, the crew had great energy in spite of the insane heat. They worked efficiently and cleaned up as best they could (I found some nails scattered around, but overall it wasn't too many), and I had a beautiful new roof in two days. I've been meaning to write a review for some time, but now Hurricane Lala is here and I'm so grateful for our new roof, I knew I needed to come on Yelp to thank Hi Point for helping me navigate through such a stressful time. If you have roofing needs, I strongly recommend scheduling an inspection with Nick and the ʻohana at Hi Point Roofing. read more

We ended up not going with them due to circumstances but we were very happy with the estimate process. Taylor S. came out to do the estimate and provided a proposal after a couple of weeks. We thought it was reasonable. Would recommend this company read more

I would highly consider using another company if you're in the market for a new roof! It was extremely easy to schedule a free consultation and receive a quote from this business. Nick is incredibly kind and knowledgeable and when we met him he made us feel confident in our decision to hire HI Point Roofing! It ends there! When you pay $20k+ for a job like a new roof replacement you'd expect to have . . . ONE: a company that has good communication skills and professionalism. TWO: a company that provides skilled and competent service that allows for the customer to receive quality assurance! Crew came out to remove our old roof on our two story home and our detached garage. They arrived around 8am and the work was completed around 3pm. The crew returned the next day to begin the installation of our new roof - again arrived around 8am. The work wasn't completed that day, which was a Friday so the weekend came and they returned Monday. Monday the crew arrived again around 8am and began to complete the installation of our roof. I received a phone call from our roofing coordinator letting me know that the crew was wrapping up. Funny! Because I was at home and the crew was still working on our home and hadn't even begun installing the new roof on our garage!!! That phone call was received around 2pm. I guess the crew needed or wanted to complete our job so they begun installing the new roof on our garage late afternoon and didn't finish it until around 6pm. When the crew finished and left after completing our garage I took our dogs out into our back yard and that's when I noticed some issues. There were some areas of the garage that looked like the shingles were lifting -- which equates into lack of proper installation!?! I had also noticed a lot of debris left on our roof, random nails around my yard and garage! I reached out to our roofing coordinator and sent photos of the areas of concern - they replied with, "I would like to send *** back to your home tomorrow to touch up your garage roof. He should be there anytime between 8am - 12noon". Touch up!? I replied asking for clarification and definition of 'touch up'. I received a reply with, "There's a few shingle areas on the garage roof that will be a touched up. It will take a hour or two". Didn't answer my question at all. Remember $20k+ spent and they want to send a one man crew out to 'touch up' and they want to give me a 4 HOUR ARRIVAL WINDOW!! I was livid! They ended up sending out a project manager, Paul, he concluded that a crew would need to come out to correct the issues on our garage roof and that it was more than a 'touch up'! We scheduled a day to have the garage corrected. I was told by my roofing coordinator that the crew would arrive between 8am - 9am ... the day arrived and the crew arrived at 7:20am! Please do not give me an arrival time and arrive before or after the time given! That's just plain unprofessional!! The crew that came ended up removing one whole side of our garage roof and had to install all new shingles. HI Point Roofing did correct the issue. But, it was with difficulty and inconvenience to get it done. I'd expect a company to do the work correctly the first time and to make sure their staff pick up after themselves!!! SO pilau!! read more

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Based on job estimating, proposal, and follow up work with Hi Point Roofing, we had a pleasant, professional experience. For certain reasons, we did not go with them for our re-roof job, but we learned lessons from our choice. I thought Hi Point had the most detailed and complete proposal contract with pictures and important notes captured from the initial meeting. I am guessing because of their extensive background in the building industry, they also provide very useful knowledge for customers to be aware of when working with contractors and subcontractors. read more

New roof looks solid, but how come they nevah put the gutters back in a timely fashion? Still stay on the ground. Stay waiting for insurance coverage? Just wondering??? Mahalos. read more

I was very impressed with the thorough inspection and assessment that was done. It was greatly appreciated they made time for my roof and home. I would highly recommend HI point roofing, not a doubt! Thank you again! read more

From the beginning it was easy to work with Nick. He was down to earth, responsive, and made sure he was giving us a competitive rate. He was patient with us and was really good about following up when we were ready to dive in. Although it may have taken just a few days longer than he guesstimated under the circumstances, with the weather and employees getting ill, I still felt that they did the project in a timely manner. I also didn't experience issues with other stories I've read about roofers having issues of leaving debri such as nails or open beams with nails sticking out or anything like that. They cleaned up after the whole project was completed and communicated as needed like needing an extra day, which I appreciate. The only con for me was not being told a head of time about what we needed to do to prepare for our house. Our particular roof doesn't have layers, it's natural that once they start removing the old roof that the debri would go inside the house through our wooden beams. Securing and covering our furniture should have been told at least a day a head, but was told after everything was taken off leaving a big mess inside the house for us to clean up after. This may seem like an obvious case but we had no clue. lol So I'd advise just to protect your interior if you have ceilings like ours Would I suggest Hi Point Roofing to anyone looking? ABSOLUTELY! They still did a great job and that was obviously a minor mistake in miscommunication and to be fair we are very happy with the work they did with our roof and the professionalism they had taking care of this project. read more

The roof on our addition sprang a leak a few weeks ago, so we naturally came to Yelp to look for a roofer. After receiving a few proposals we chose HI Point Roofing mainly because of how thorough they were in looking for and determining where the leak was coming from. Daven, our contact, went up on the roof, then into the attic to determine where the leak was. HI Point's proposal seemed to be the most reasonable, so we chose them, and we are so happy that we did. Once we accepted their proposal, they made all the arrangements for the PV panel removal and reinstallation, came up to the house, repaired the leak, which involved replacing the shingles on part of the roof, all in one day. After the repair, someone from the company came up to the house to inspect the repair. Great customer service. Thank you Daven, Alohilani and Deja! read more

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HI Point was wonderful from start to finish! They came out promptly and did a thorough inspection, provided a detailed estimate and were very responsive when we had questions. They did an amazing job on the roof and worked quickly and efficiently. The inspector arrived shortly after completion and everything was good to go. They are true pros - will be hiring them again for any roofing work! read more

prompt, professional, efficient very reasonable with a great warranty their communication was excellent read more

I had scheduled an appointment and met the sales representative Nick. He was very knowledgeable and helpful with the products of roofing shingles on the market. I suggested solar shingles from certain teed, and he had mentioned it cools the house down, cause of its reflective properties. He then emailed me a proposal and it was nicely put together. Highly recommended. read more

This is a very belated review for work done last summer (2025). My roof was flagged by my insurance company, so I originally approached a well-known roofing company for an estimate. 3 months went by and no estimate. The house next door was having their roofing done, and before I could approach them, Nick came to my door and said that he saw that my roof was in bad shape. I quickly received an estimate, and because I was also having painting done soon, they got their crew out days later! The roof on the front house had issues, and Deja in the office kept me abreast of the developments, and what they had to do. My roof(s) looked great, and my homeowner's insurance was renewed. Much Mahalo to HI Point! read more

All the staff we have encountered throughout the course of a full roof replacement are highly knowledgeable and easy to work with. Nick is a rockstar who put us at ease from the day we inquire about their service, to install, to post-install check in. I would highly recommend Nick and his team for your roof replacement! read more

this company was prompt in getting an estimate; completing a project at a reasonable cost; and the crew took less than a half day and cleaned up everything I would not hesitate to recommend them for your roofing needs read more

When we decided to re-roof our home in Ocean Pointe HI Point roofing was the first and only quote we received. Some time had passed since we had gotten the quote but with the end of the year fast approaching and the tax credits for PV expiring at the end of the year we decided to move ahead with the project. Nick Gomes was the person who had inspected our roof and he wasn't pushy at all. After the inspection we did not move forward until two weeks ago. My Wife and I recently retired and we wanted to get this done early in our retirement. The work has been completed and we are pleased with the results. Their crew was respectful of our home and us and they worked very hard and finished the job faster than we had expected. We would encourage anyone who is considering replacing their roof to give HI Point a call you won't be disappointed. Regards, Matt and Cindy Murphy read more

I appreciate how responsive they were to my request but I was able to resolve the issue before it was time for us to meet. They were very respectful when contacted to cancel our appointment. read more

Hi Nick, thanks for coming and checking our roof out; you did an excellent review, noting all issues and even checked our attic to ensure there were no leaks, and took many pictures for a complete estimate. We'll surely contact you again for our next update- mahalo, Lyn Fernandez-Pao read more

Nic Gomes did a great job representing Hi Point Roofing. His expertise in All aspects of roofing made it an easy and wonderful roofing experience . read more

We had a great experience with HI Point Roofing. You never look forward to these events but this group worked so seamlessly and quickly I was completely impressed. They were efficient, courteous, and cleaned up 100% afterwards! Amazing! Thank you Nick! read more

Hi Point Roofing is an all around great Company when it comes to customer service! From Nick, who we first dealt with to the crew who got the job done to Deja in the office - the excellent service, communication & help in getting our roof replaced was impeccable! We had several companies that we got quotes from but none were willing to help us in our situation until we met Nick. His honesty, reliability & continuous push to stand beside us has made all the difference in making our stressful project non-existent at all! Such a great kamaaina company that we highly recommend! read more

Very happy with the job they did. Their point person is Nick Gomes, he always kept me informed and answered all my questions. He worked with Solar Tech, replacing my solar panels that has a higher PV power. read more

Nick took the time to come out promptly for a courtesy inspection of a roof leak that determined I also had a plumbing issue from a leaking pipe in the wall as well as a roof leak. This service helped alert me to the problem allowing me to quickly schedule an appointment with a plumber to get the pipe repaired before water exposure caused any real damage. The overall service was informative, courteous and professional. read more

Nick is trustworthy, reliable, kind and knows what he is talking about. He goes above and beyond step by step from "hello", proposal and to checking in post project. Simplified, HE CARES which is really rare in this line of work. read more

I've known Nick Gomes for a few years now and he has been extremely consistent in his commitment, service, and professionalism when helping his clients. Nick is knowledgeable and provides options to his clients so they can make the best decision for their families by knowing all their possible options. Nick treats you like part of his own family. Keeping your Ohana safe is top priority. If you are thinking about replacing your roof, I highly recommend giving Nick a call to have a discussion with him to see how he can help make the project possible doing it right the first time around. read more

I met with Nick Gomes and he addressed what I wanted for the roof and solar fan and his crew did a great job on my roof. I had an issue later with the solar fan they installed and they came back to fix it, with no problems--great work, highly recommended. read more

Nick and the crew from HI Point did a wonderful job! Nick is personable and professional! He is knowledgeable and trustworthy! I trust his word and workmanship, which is not always easy to come by in the industry. He was receptive and was in constant communication from beginning to end. My project was done so fast. I would 100% recommend Nick and HI Point Roofing! read more