I have been to Jordan's three times with different issues. The first had to do with cold…read moretemperatures and a loss of air in my car's tire, releasing the bead. They re-inflated and sealed the tire for $10. Second: yesterday, long story short, they replaced my wife's flat, tire with the hole in the sidewall with a comparable tire for $15 when they originally told me $30. All I had was $15 due to #3... And, third: (see above) my wife's care was more important because of the mileage from Murfreesboro to Nashville so all I had on me was $15 thinking it was an easy fix. My Mustang's tire had a screw in the treads and I brought it to them the next day. They came out and checked the wheel, popped out the screw and said it never penetrated the tire - it was a small screw with a big head. They told me "thank you" and that I owed them nothing. I tried to slip them a $20 and was told "no" twice when I affirmed their answer. This is my go-to place for tire issues.

I took my aftermarket wheels there and literally told them, "Be careful with these, they're…read moreaftermarket and they weren't cheap." I had a tire blow out and needed a new one ASAP, so I gave them the special socket for my lug nuts. They still managed to chip off a good chunk of the chrome and scratch the lip of my wheel, not just a little bit either, a pretty big chunk. I'd honestly rather keep driving on the spare than ever go back there again.

Highly recomended not to go to these thief's…read more They only did a bad job just because I chose to get my own part cat has already been replaced brand new one although the part was from my end a cat it was improperly installed the cat to flange gasket is used and leaking then the pipe to the muffler clamp is not tight also leaking fail due to improper flow. When I called request I just needed a check up that something is loose or not tight All they think of is making money They DO NOT CARE ABOUT NO COSTEMER CARE I paid almost 3 000 dollars combined all together Just for them to do a very bad job And me not being aware driving with Catalytic leaking all the time Putting me at risk and the car at risk HE SAID YEAH BRING IT ILL CHARHE 100 DOLLARS JUST TO INSPECT IT THESE PEOPLE HAVE NO REMORSE AND THE GUY I THINK HIS NAME IS DAVID IF AM NOT MISTAKEN HAS A SPIDER TATOO ON HIS I BILIEVE ON HIS LEFT ARM WAS VERY VERY SNAPPY TOWARDS for getting aggrivated for doing his job Furthermore I kindly asked if the can just insert the engine cover on it They left me there for 40 min patiently waiting just at the for them to tell me we'll it's gonna be a charge to it These people are sharks costemer handling or management very very poor I highly once again NOT to head to their service you will regret IT!!!!!!! Also when I took it to a different mechanic They stated to me that the cat was used and the gasket From what it seems The stole my part a brand new one and replaced with an old one This is why trust Is a word very hard to put in to people like those 3 000 in total for what ?

I've been here a few times for oil changes and to have my catalytic converter replaced. They've…read morealways been nice over the phone and in person. This last visit my skid plate had started scraping the ground so I went to them and they were able to have it fixed in a matter of minutes. Truly saved my day.

Well done services for any kind. And prices are reasonable. Amazing value!!!!! Will recommend. Come…read moreto my guy Peyton!!! And the rest of them no joke!!!!

Ive been comming here for oil changes for years. They have always been convenient and professional…read moreand fair price. This last time i had a problem with my car and they said they could repair it. Without doing any research other than looking at the error code i got from O'riely they quoted me over $1000.00 i left and celled a friend who is a mechanic. He told me the part he thought i needed and i got it myself and went to his shop. The entire repair was completed for $100. I would never recommend express for repairs. Be careful

I took my '73 El Camino in to have the carb tuned and breaks worked on. I was very impressed! They…read moredid exactly what I asked and took great care of my baby. Runs better than it ever has now! As an added bonus, the man at the front treated me with the same respect I'm sure he gives to every customer. As a woman, I really appreciated this. They were very honest and didn't try to upsell me on any other repairs. The price was also very fair. Just a tip, if you have a classic, you need to make an appointment a few weeks out. Hope this helps!

Had vacuum leak. Was told on phone $100 to test it. Then when dropped off truck girl told me $130…read more Charged me $210 for diagnosis. Told her I'm not happy I got 3 different quotes. She said she can change the papers wording if I liked. What would that change other than a few wirds. Didn't call to say anything till she told me had to replace multiple vacuum lines. Then told me it was $329 now. What they didn't know is I sprayed all my vacuum lines with flex seal last Friday. They replaced 2 hoses that were barely 9 inches long. I will be putting them in blast and taking them to court for the additional charge for diagnosis.

Went in for tire repair or replacement (depending on the area the tire was damaged during my "curb…read moreconnection")! And I arrived about 4:30pm. I know they close at 6pm but was assured by Matthew that if I'm checked in they guarantee service would be completed. So estimate 530-600pm. I'm ok with that because you don't want to drive too long on the funky spare! I'll report on the timeliness and courtesy in another message once my service is completed.

Called the store at 8:30am was told they would be able to get me in for new tires and alignment…read more Got to the store 30 mins later stood in line for 20mins was told the car would be ready by 1pm. Checked the status at 2pm car still hasn't been serviced was told appointments came before my car and that it would be completed by closing time at 6pm. It's 4:30 they still haven't started and I'm not hopeful that it will be done today. WORST EXPERIENCE EVER WILL NEVER GO BACK Update... my car was done at 6pm and they didn't even do the alignment I needed smh

Well, I'm going to give them a try. No reviews are available; however, other locations have…read morereceived terrible reviews. I hope it is not with this one. I need front brakes, and I know everything else checks out as satisfactory. I'm nervous, as I have a great mechanic, but I need this done in a timely fashion. So far, I've been treated proffessionally and promptly made an appointment at 1500, arrived at 1435 (early). Tony at the desk took my keys and said it would take as long to fix as it would take to get in the doors.

Pep Boys on Franklin Road in Murfreesboro should change their name to AWESOME BOYS!!! In and out…read moreafter fixing my brake light and nice guys to deal with. It's the most fun I've had all day! A very positive experience and they are now my place to go with any automotive concerns. I highly recommend them. Very reasonable cost and excellent service! A+ I'm a retired high school principal. They get my top grade!

Review DO NOT GET…read moreANY WORK DONE AT THIS PLACE. Let me be as direct and factual as possible. Here is why they are not a good business. - They were quick to take my nearly $1200 for an AC repair, but when it was finished, nothing had changed. Same exact problem. They were not excited to continue looking at my vehicle. Next is why: - They told me it could be up to two weeks before they could look at the problem, and I would need to leave the vehicle there in case something changed. I explained that this vehicle was how I made a living and could not afford to do that. - I asked, and tried to reason with them about this. Matt at the counter basically said he didn't care and everyone gets treated the same. Leave it or it won't get looked at. - I tried to work out a future date that I could schedule the work to be done to make right what they did not fix, and was promptly told again that they would NOT do that under any circumstances. Matt followed this up by saying a business next to him spends over $100k a year with them and they have to wait, why shouldn't I? - I further pushed to emphasize that I didn't have other vehicles to use like them and could we please schedule a time to fix what I paid for. Matt's response was "if you wanted to schedule when work gets done then you should have picked a large shop that does that. Here you just get in line and wait. - None of this was expressed to me initially and they had no problem taking my vehicle right away, but now that it isn't resolved, they will get to it whenever they can. - I even called ahead when I found the issue wasn't fixed and thought I set up an 'appointment' for Friday since I was told to bring it in Friday morning and leave it. The vehicle sat there all day and wasn't touched. That's when I got the 'we don't work weekends, but you'll need to leave it and maybe we look at it next week. Completely inconsiderate and disregard for their customers. So save yourself the frustration and a huge headache. Avoid these people at all costs. They do NOT have your best interest in mind and are not interested in any follow up work that's not a quick fix. Now I am stuck with a vehicle that has not been repaired and wasted money with them.~ Ken I.

We've had my son's car serviced at Murfreesboro Auto Repair three times. They are knowledgeable and…read moreprovide you with details and reasonable price quotes. We have never felt pushed to have any additional service/work done and they never do anything without first getting your permission. Reliable and dependable service!

Called and got a quick appointment for an oil change and they are still the best. Easy in and out…read moreand great service. Ray's Imports is our home.

Randall was super friendly and you can tell he knows his stuff. I brought my bmw 435i in for a…read moreleaking valve cover gasket, and Randall and his team had the whole valve cover, gasket, hoses plus new plugs and coils installed and ready the next day. Fair price, very high quality of work, and fast turnaround.