I am also a longstanding (15+ years) of Woodwards and this shop is clearly not Woodwards. I don't…read morethink they'll last more than a year or 2. Received an estimate of $12, 000 and got the work done for less than $2,000. They are not reliable or trustworthy. This is a shop that I would never return to. There attitude is do it their way, don't ask questions and have a bundle of free cash. Never again.

First and foremost: Wenger is NOT Woodwards. I used Woodwards for over 20 years and they were…read moreawesome. The shop under Wenger's new ownership is just another dishonest, over-priced garage waiting to take advantage of folks who need auto repairs. They mark up parts prices, pad repair times, and have an outrageous labor rate. Diagnosis is lacking, and they can't meet the schedule that they promise to get you in the door. Buyer beware with these guys!

We've been taking our vehicles to Shoemaker's Garage for years and wouldn't go anywhere else. Adam…read moreand his team are top-notch! They are always friendly, honest, and extremely knowledgeable. They take the time to explain things clearly and never try to upsell unnecessary work. The pricing is very fair, and the quality of service is outstanding. Highly recommend!

I initially went to Shoemaker's since the mechanic from a recent trip to Toyota for an unrelated…read moreservice said I had a leaky axel seal so I went to Shoemaker's because they were much closer to my home. Shoemaker's looked at the report then upon further inspection (cleaned under the car, then attempted to drive it around so they can see whether it would leak) found that there was actually no leak at all! They are very thorough in their care for the car and took the time to explain everything to me, they saved me from having to pay for an expensive and unnecessary service I would have had at Toyota. They are incredibly friendly and courteous even offering to drive me home after they found out i was planning on walking in -9 degree weather. I will be back and Shoemaker's will be my go to mechanic.

Tom always answered the phone himself whenever I called, was able to get my truck in exactly when…read morehe said he would, and was honest about the price and what needed to be done. (I just moved to the Kalamazoo area a little over a year ago. I have no connection to the shop, but was referred here by another garage in town.)

Tom was terrific! My daughters vehicle (which we'd purchased for new to her only 6 weeks prior)…read morehad a transmission breakdown. We are in metro Detroit and she was at WMU. Tom was patient with us, understood her need to get her car back quickly. Unfortunately there was an issue with a part and it had to be rebuilt - he did this under the warranty and again was patient and kept in communication with us. He even kept at his shop while we were on vacation after it was done to keep it safe. I'd highly recommend Tom and Superior to anyone in the area needing transmission work.

I would not recommend AAMCO based on my experience. I spent nearly $7,000 on repairs for my 2015…read moreBuick Encore, including an engine replacement, yet I continued to experience repeated problems. My vehicle was unreliable, and I couldn't even drive it short distances without additional issues. After AAMCO's repairs, a Buick dealership found multiple coolant leaks that required additional repairs. I was also informed that the temperature gauge/temperature sensor previously installed on my vehicle was an outdated component and it had to be replaced. I was promised reimbursement for towing expenses, but that promise was never fulfilled. Communication was another major issue. Calls were not returned promptly, and I often had to go to the shop in person just to get updates or answers. In my experience, every time AAMCO worked on my vehicle, another issue seemed to arise shortly afterward. I also experienced problems with the engine replacement and thermostat that resulted in additional time, stress, and expense. Ricardo and Ken were courteous at times, but I was disappointed by the lack of communication and the overall handling of my repairs. If you choose this shop, keep every receipt, document every conversation, and don't rely on verbal promises. Based on my experience, you'll likely get faster responses by going to the shop in person rather than waiting for a return call.

I had mixed emotions about this place at first but I came to realize it was because the person who…read morewas there and willing to help me was from another city and just happened to be in town helping his GM. My mom's vehicle overheated and it happened a few feet from AAMCO. It was a Sunday so they weren't open but someone was there so it all seemed like devine intervention. The guy who was willing to bend over backwards to help me was named MOSES and he was from Holland. He assured me that it would be taken care of and they would be fair. He located the issue and said it just needed a hose replaced for the coolant overflow tank. Simple procedure but he left. I got the quote afterwards and they said $411 to replace the hose. Which is CRAZY. I called around and EVERY other place said they would charge around $100-$150 to replace it I just had to buy the part. Unfortunately my parents are old school and wanted to just have it done where it was as opposed to going the cheaper route. They finished the job in less than an hour and were ready for me to come pick it up. When I got there I was told that I would need to jumpstart it because the battery was no good and needed to be replaced. Only thing was there was ABSOLUTELY NOTHING wrong with the battery before it was left at this company. I was told it would need a jump every time I start it because the battery was just no good. So now the vehicle needs something else done that wasn't even an issue before they got the truck. They thought we would just have them fix that also but since I KNEW they had sabotaged the battery I took it elsewhere. They take advantage of a person when you're down and out and in need of a helping hand. They have no problem overcharging and will destroy something in your vehicle to provide more work for themselves, which shows absence of morals. Moses was AWESOME, but he doesn't work there, he is from Holland. Would not recommend this place to anyone who is looking for a FAIR deal!!

Great service! Always provides a quote in advance of service. Sets realistic time frames and…read morethe mechanics are very knowledgeable and helpful with questions.

this is worse shop experience Ive ever experienced. the person that is supposed to handle calls,…read more ELisabeth hangs up n then hides when I call back to discuss damage done to the interior of my car. she did the same thing when boasting about what the shop can n can't do. all they did was keep the car nearly 3 days damage the interior then lied about it n doesn't the phone. the owner who I requested a call back from is Greg minnick so I'm sending him the damage photo taken by bmw upon arrival. I can't believe anyone would have this woman answering the phone at their shop maybe they wouldn't if they knew what she was doing. nightmare experience zero stats would be more accurate!

My second visit was just as good as the first. Westnedge auto is a small full service shop; with a…read morepolite and professional staff. Depending on the job, most work is done same day. The Work I had done was front shocks, struts, cross mounts and most recently a slack adjuster.

Needed my brakes repaired quickly, and they were able to get it done same-day, and for a fair…read moreprice. Very good communication, easy to get a hold of, and quality service.

I am a customer for life! I went in for an oil change. my car is old, and the last place…read moreapparently stripped my oil plug. When I was told, I about cried because I knew a dealer would charge me hundreds of dollars I didn't have. But the owner said he would try and fix it. He ordered a special tool, and he got the old one out in a minute flat!!! He saved me at least 300$. He took time he didn't have to, made calls he didn't have to, and did way above the normal he was required. Such a kind man. I would recommend this business to everyone

They say a fool and his money are soon parted. Not at Muffler Man…read more I've been to this Muffler Man location a few times with two vehicles over the last half-decade or so. I need an auto shop I can trust because I'm not enough of a gear-head to answer my own questions. Twice recently I've walked in talking like any crooked mechanic's ideal chump customer: no idea what's wrong, but ready to pay to fix it. Example 1: A year ago I brought my trusty old rust-bucket of a car in for a noisy exhaust. Nobody would've blamed them for simply doing the work I asked, but they did even better. They started with an inspection of the vehicle, and found a number of issues more serious than a mere noise problem. After checking with me, they started tallying up an estimate. Their official diagnosis: they *could* do a couple thousand dollars of repairs for me, but said I'd be wiser to save that money and put it toward buying a new car. Charge: $0. Example 2: Monday I hit a whopper of a pot-hole in my aforementioned new car. It blew out my tire, and bottomed-out my vehicle enough to dent the bumper. After getting the tire fixed the car felt fine, but I brought it to Muffler Man for an inspection, just to be sure the impact didn't cause any trouble. Their official diagnosis: no problems, nothing to fix. Charge: $0. I genuinely believe the folks who operate and run this shop would rather have a reputation for honesty than to have ill-gotten money. That's better than value -- that's values. That's why Muffler Man is my mechanic.