Had our car done from an Accident, and a few weeks after getting it back we noticed paint had run…read moreby the doors and the after market window was very noisy. We setup to return it to be fixed, when we got it back a few days later the manager wanted to argue that the paint can happen and that was the best they could do. How about doing it right the first time and not giving us a BS line about what we may or may not know about paint and clearcoat. Such bad customer service to try to make the customer feel stupid instead of realizing that the job wasn't done well and to try to find a way to fix it. This is what is wrong with Customer service and why people get tired of dealing with this crap. I would NEVER again recommend Southside to ANYONE.

This is a follow up review to supplement a previous review…read more 4/3/2012: Had to take my vehicle into Autobody USA - Southside to repair damage from hitting a deer. Previously I had them repair our two vehicles from hail damage. Went here to get an estimate of damage prior to contacting my insurance company, as I knew they would send me here anyway. (My insurance company uses Autobody USA as a preferred repair facility.) Met with Ted Otten, he wrote up an estimate of damage. I was in and out in ten minutes or so. Contacted my insurance provider and was told to make arrangements with Autobody USA - Southside for the repairs appointment. I called Debi and made arrangements to drop my car off the day before. I dropped the vehicle off and ran some errands with my wife. Only a few hours later Debi called me to tell me my vehicle was finished. I could pick it up later when ever it was convenient! We drove back to find my vehicle was indeed ready, plus it had been washed, vacuumed out and waiting for me! How about that for service!!!? Now that does not mean your vehicle will be ready a full day ahead of schedule, but, that is they way they do business! Should it become necessary for me or anyone I know to need auto body repairs. I will be sending them here! You cannot go wrong with Autobody USA - Southside. Ted & Debi will make sure you are taken care of, are familiar with what you need to do, explain everything to you, give you their guarantee of repairs. THANKS TED & DEBI & THE TECHNICIANS THAT WORK ON MY VEHICLE!

Greg and the crew were so great to work with. They did a fantastic job on my 2023 4Runner. Was hit…read moreby a deer. Estimate was quick and thorough. They worked quickly with insurance and had me in and out in a week and a half. Original Toyota parts were ordered beforehand and ready to go when I dropped the vehicle off. Could not be happier and highly recommend.

I have had car serviced at Petersen (both using insurance and not using insurance claim) and was…read morevery happy. Fair pricing, timely communication and quality repairs. These are good guys when you are in need. Was lucky to have them close by.

He is kind and considerate. He does excellent work and has very reasonable prices. I am house…read more bound most of the time. When I do need to go out I have to depend on others to drive me. I also have to have my groceries delivered, so it is important for me to keep my driveway and sidewalks clean and safe.

From the owner: Local business snow plow or automotive needs call (616) 885-0615 or 269 419 3544 read more

Purchased parts online and they stayed late after work to help us install to our car! Very friendly…read moreand professional

Smooth business. Takes all the worry off you during a stressful time. GREAT customer service!!read more

I wish I could leave 100 stars. I had a unique situation with leaking seam sealant in the hatch…read morearea of my SUV. I brought it in to this shop asking for help. They tried a initial remedy that ultimately did not completely solve the issue. I called back and they fot my vehicle in promptly for a more remedial solution that took several days to complete. So far I havent had any leaking. The amazing part of all this was the cost of this work. I will not reveal this because I dont think it would be fair to others expecting the same. But you can be assured no other shop could come close... I cannot spread the word for enough about the integrity of this shop and especially Jake! You guys knocked it out of the park!

Professional, reliable, and excellent service. Shout out to the staff and Randy!…read more Also, they provided a loaner car while repairs were progressing. Above and beyond my expectations. My first stop for auto body repair will be D&A from now on.

We've taken multiple cars to Southern Michigan auto body and they've done a wonderful job. One of…read morethem we had issues with the insurance company. Greg helped out with the issues and really puts the customers first. If we have any misfortunate mishaps I will not hesitate to take my car to Southern Michigan auto body vs any other auto body shop in Battle Creek or Kalamazoo.

Always dependable, fixed my 2021 Toyota Tundra after I hit a deer on the way to work.read more

Had my the tailgate on my Jeep replaced here and they did an amazing job! Dale was able to get me…read morein at the last minute for a quick estimate and emailed everything right over. I dropped of my Jeep the following week, picked up a rental (they work with Enterprise) and I had my truck back in a few days. Very smooth and easy! 10/10 would recommend.