Jim showed up within 15 minutes to help save a bunny that was trapped in a deep basement well. They are totally professional and working with them was a pleasure. I highly recommend QualityPro!!! read more

Called Quality Pro to treat a major wasp infestation because Jim's company is the very best around. He came the same day and took care of the problem promptly. Very professional and highly knowledgeable. Many thanks, Jim! read more

QualityPro Pest & Wildlife Services - Jim Horton owner of Quality Pro Pest and Wildlife Removal treating a large wasp infestation in my home. - Pest Control Near Me - Hawthorne, New York

Superb pest control. We called QualityPro after our contracted pest control company refused to remediate a bug issue in the ceiling of our second floor office. We weren't sure what bugs they were--but QualityPro diagnosed that it was bees from the audio of a video file I sent. They came out within a day or two and quickly exterminated the nest. They also did a thorough inspection in our attic and around the perimeter of our home, finding and removing a paper wasp nest that our contracted pest control company also missed. They'll be back here in another week or two to clear out the nest and assess potential structural damage. You are in great hands with QualityPro. We've since ended our contract with the other company and plan to sign on with QualityPro for monthly pest control going forward. read more

Highly professional service. Jim caught 2 raccoons in 2 days. I recommend everyone who has a backyard and grass to give QualityPro a call to be helped. Thank you Jim and QualityPro! read more

This business is great. Clear and friendly communication, came immediately and quickly removed a snake from the bedroom. Pricing felt honest and fair, and I trusted his recommendations about further steps. Definitely recommend. read more

I have been so fortunate to work with Justin from Quality Pro Pest and Wildlife Services. He visits my house once a month for service. He is incredibly thorough, neat, and clean in his work. His dedication and attention to detail have made a significant difference in maintaining a pest-free environment. I highly recommend Justin and Quality Pro Pest and Wildlife Services for anyone in need of reliable and professional pest control. Thank you Justin for your dedication to your profession! read more

Rip off - do not use! My family and I are so disgusted with the level of service provided from Quality Pest Control (such irony in the name). Similar to another review I saw on here, Jim and his staff were very polite in the beginning to get our business but once we paid over $1100 they went silent and unresponsive. Our issue with bed bugs concentrated in one room of the house was persistent even after they "treated" the house 4 times. I've since tried numerous times to contact both Jim and his Office Manager Felicia to rectify the problem. Both have been unresponsive, in fact the last time I called in the call went dead after I identified myself to Felicia. I called back right away and was told she stepped away... Please do not spend your time or money with this company. At all cost RUN or avoid using their service completely, you'll thank me later. read more

My mom had a mouse infestation that QualityPro quickly identified and remedied at a very reasonable cost.

Hired them to trap squirrels going in and out of my attic - they promised the world upfront (they will def catch them, etc) only to catch nothing but billed me over $800. FYI they lie and say they guarantee their work but come to find out the catch is you have to pay for extra work they want to do (they quoted me over $6,000) - Also had to have my roof repaired right after they "finished" which cost me about $1,000 - which they claim it wasn't them even though they were working and setting up traps on the roof. So it seems to be a very strange coincidence. Anyway, I paid them for a service and got a headache. read more

Mice in the house is a personal nightmare. Quality pro was responsive thorough and respectful highly recommend!

LOOK NO FURTHER! We are very impressed with QualityPro Pest & Wildlife Services. They listened to what we needed and implemented a schedule to control our mice problem. The Customer service is efficient and pleasant to speak to. We always have the same Tech and the appointments are kept on time.. I appreciate the fact that I don't have to monitor the job and have confidence the job is getting done. Highly recommend! read more

The pest is fully back and living in the same place they supposedly trapped it. Super sketchy. I was ripped off for $633. I'm really disappointed with the company and how untrustworthy they have proven to be. read more

We discovered a huge hornets nest in one of our trees the other day. The thing looked beyond crazy, about 24 inches long with hornets flying all over the place. About 2 hours after calling up, Jim came by, put on the bee suit, and got rid of the thing. Price was exactly what was quoted. Quality work, great responsiveness, and best price of all the companies we checked. We were very pleased with the experience and would definitely use them again. read more

Absolutely horrible service, NO results and astronomical price. I cxalled them because we have a groundhog living under our deck and since we bought a new puppy this groundhog needs to be removed as it defacates all over our garden and can transmit deseases to our new dog. They said they would come the next day and place traps, leave them for 3 days and if they would not catch the animal we could consider other methods. When they arrived they put 3 cages is our (fences) back yard, no food inside to lure the animal or anything. After 48 hours they came, picked up the empty cages and left, never to hear from them ever again!!! I was out more than 500 dollars. Our housekeeper told me that 2 men came and took the empty cages without as much as a word. I figured I would get a call with explanation, but nothing. When i called I got a rude lady on the phone who said that hey has left the cages for 3 days. i said: "from wednesday 2 pm to Friday 1 pm is less than 48 hours, in my book that is 2 days". Her reply: "no, the cages were there on Wednesday, Thursday and Friday, that's 3 days". This is what we call lying, manipulating and a total rip off! I paid over 500 dollars for misleading promises and my problem is simply NOT resolved. read more

I work for a Private College in Westchester county and have called upon Quality pets and wild life services many times. Every time I call they are very helpful and fill my needs as quickly and professionally every time. I have needed after hours service quite often and they come through for us every time. Their service employees are very prompt and very professional. The person they send out to m e are very knowledgeable and explain the process of their work and suggestions completely in a way you can understand. I would recommend this company to anyone commercial or residential they never let me down and I am always going to call upon them whenever needed. This companies commination is never ending making sure the issues are resolved. This company is one everybody should use. To me thier is no need to call anyone else!!!! read more

I had a problem with wasps coming into my home for a week. There were hundreds coming into my basement and dinning room. I called QualityPro Pest, and within half an hour, Jim found and sealed the hive. It was inside my walls! I wish I would have called him sooner. He also got rid of my little mouse problem in the basement. QualityPro, was fast, professional, extremely knowledgeable and the price was right. I have used other pest control company's in the past, and found that QualityPro is by far the BEST. read more

Mice, bats, carpenter ants, all have tried to live with us and all have been prevented from staying, thanks to QualityPro. Jim Horton, the owner, has been tending to our home for fifteen years, since the day we first had the invasion of the carpenter ants. After a chain-name company failed to keep them out despite four trips to the house, we found Jim. Nicest man ever, highly knowledgeable, and often helps out when there is a wildlife emergency on his own time. He is an animal lover and volunteers with rehabbers to rescue and release animals in need, such as injured eagles, orphaned squirrels, etc. Whenever I have called, he has come to the rescue, even a time when I thought I had a skunk in the house and it turned out to be a black sweatshirt with a white stripe! So grateful for QualityPro! read more

QualityPro Pest & Wildlife Services saves the day again! Jim and his team did a phenomenal job treating our carpenter ant problem quickly and effectively. Not only were the ants completely taken care of, during his inspection Jim noticed and pointed out the start of a serious and unrelated plumbing issue, saving us immensely! We cannot thank Jim and the entire QualityPro Pest & Wildlife Services team enough! read more

We are very happy with the service we received from the entire team. We were dealing with a wildlife issue that QPP was able to identify immediately and resolve quickly. We will definitely be switch to QPP for all of our standard/preventative exterminating needs once our service contract runs out with the "Big Box" exterminator we're currently using. It's always nice to work with local companies who have a passion for what they do. read more

If you are looking for knowledgeable and friendly service choose QualityPro Pest. Where a conventional exterminator ends, is where this company begins. Whether your problem is squirrels, raccoons or as was the case in our house - BATS! QualityPro Pest responds quickly and efficiently to solve the problem in the most cost efficient way. read more

I used this company. The staff was polite but the service was just horrible. They say their work is guaranteed but that's not true at all. The price was extremely high so I was hesitant to hire them at first but they assured me that if I do all the work for all the services they recommend that their work is guaranteed. I specifically asked "so if I do everything you recommend I won't have anymore issues and if I do you'll come back out fix the problem at no additional charge" I went forward with all their recommendations and they charged me $1000 . My problem was that I heard mice or some other rodents crawling in my ceilings and walls . After they did the job there was no change I still can hear them in the walls and ceilings I called them and they came back out and said they must be coming in from somewhere else and said it would cost an additional $2000 They are a total scam Do not use them read more

Jim was absolutely wonderful!!! We recently bought our house and found out that we had a raccoon/squirrel issue in our attic. Jim came out, figured out the source of the problem and now we have no more animals! I would definitely recommend Jim and Quality Pro! They came out quick and solved our problem! We just signed on for regular monthly pest control services and could not be happier with our decision! read more

We had an emergency and we didn't even know it. We heard noises from our attic. We called Jim, who diagnosed the problem by phone and arrived within an hour at 9:00 PM. Confirmed immediately that we had yellow jackets. He removed the nest, educated us for future reference, and could not have been nicer and more professional. WP, White Plains read more

Quality Pro Pest Control Service is a reliable company. Jim responded quickly. He captured our un-invited guest with professionalism and compassion. He is knowledgeable and trustworthy. I am very pleased with the service provided. read more

Ok ladies if (like me) you just discovered you have pests anywhere in or around your home, I bet you are in a panic. Don't be. PLEASE CALL Jim at Quality Pro!!!! I was not expecting to hear back today. I ran to the phone after hearing what I was sure was a raccoon in my garage realized it was already after 4:30 on a Monday but left a message anyway. He called me back in 20 minutes!!! Here's the best part; he came THAT SAME DAY!!! I am one momma and three babies less of raccoon as of 6:30 tonight!!!! I am so relieved. Trust me when I tell you, this is the company to call. He was fast but also very kind and gentle to the wildlife that he evicted from my garage. I have no worries tonight but know for certain if I ever need wildlife control again, I have Jim on speed dial. read more

I was relaxing on my couch on a Saturday evening when I saw a bat fly into my living room. I bolted out of the room and called the first number that had a human on the other line...Qualitypro was it. Jim Horton arrived within 30mins to find me stressed and frazzled to say the absolute least. He asked me a few questions and began the search immediately following. Once the bat was located inside my window trim, which had an opening at the top, Jim spent the next hour going over points of entry through my entire apartment. This comprehensive search allowed me to feel secure in what needed to be done next. It also assured me that I probably would not be having any more bats considering the "fort knox like" approach to sealing my home. That night, Jim sealed up my windows and the following Monday, my window trims were permanently sealed with concrete. I never expect a business to go above and beyond...QualityPro didn't just find a bat, they also made me feel comfortable in my home again. It's hard to put a dollar on that. read more