guess what, i purchased a deal from Groupon for haircut, aromatherapy conditioning treatment, style & partial highlights and this is my 1st time to try Que Bella Salon today. The salon has some unique & nice decor. I was welcomed by my hair stylist Marisa, she's very friendly and she came early for my appointment (coz they open at noon but i can't make it tomorrow so she offered me an earlier time than noon) Anyhow, she even offered me breakfast (tea & cookies) that I haven't been to any salon offer me that kind of service. (well, may be only tea) I told her what hair style I wanted & then she helped me quickly. Even though it took us about 3 hours in total, I like the outcome so much! I love my haircut & especially my new purple hair color!!!! it looks really nice! thanks Marisa. read more

Que Bella Salon - Hair Salons Near Me - La Verne, California

(Review based on 3.5 stars) Que Bella Salon is located right next to Baskin Robbins near a corner with (free) street parking (limit 2 hours). I came by this salon this afternoon (They are closed on Mondays) around 11:45 am for my 12 pm appointment with Sabrina. When I entered, she was already waiting for me at the front desk. She was very friendly and it was nice chatting with her. I came in mind with a specific request, which I explained to her that I wanted to cut my hair for charity. I always grow my hair and donate to charity (specifically I donate to Pantene Pro V's Beautiful Lengths in case you were wondering). And so I had asked her to tie up my hair and braid it, as that is the way this particular charity I am donating to would like their hair to be sent. She told me that people come in here all the time donating so this request was not too unique. Anyways, after she cut my hair (just to donate, this isn't the full hair cut that I had come in for), she took me to the back to have my hair washed. I also had a deep conditioning treatment as well, where she left me alone and walked to the front. She didn't tell me how long she would leave for, which I thought she should have at least. But after the conditioning treatment, she finished rinsing my hair (which she got some of the treatment and water on my face a few times) and walked me over to the chair in the front. She finished trimming my hair and blow drying it to add volume (she didn't ask me how I wanted my hair to be). She actually burned my ear a few times while she was blow drying my hair (which made me a bit nervous the whole time she was doing this). During the time she was trimming my hair, another employee was talking to her (which I thought the employee should have waited til after I was gone to talk), while she was talking to me (so it made me feel a little odd). Also I felt that just a little part of my hair was a little uneven (barely noticeable though, but still bugs me). In about one hour, I was done with much shorter hair (at the length I am happy with), hair ready to be donated in a little bag and my hair feeling so nice and soft. Now I just wanted to mention that I had some trouble making an appointment initially. I had tried calling a few times and left a message but never got a call back. I had also tried making an appointment on their business website but never had anyone contact me. Then just one day, I called around 11 am on a Saturday and was lucky that someone answered the phone. Overall, this place stands at an overall rating of 3.5 stars for me. read more

Que Bella Salon - Hair Salons Near Me - La Verne, California

GROUPON brought me here. One day, out of the blue, I decided that I wanted to get my hair cut. I don't know how much, I don't know the style, I just know that it needs to be cut. Made a call to Que Bella, since I know I have a groupon and it needed to be redeemed soon, I set up an appointment at 2:30pm on a Saturday. The receptionist penciled me in with Cassandra. On that Saturday 1/11/13, my sister decided to come with me to Old Town Covina to check out the salon and whatever is around the place. Before getting my cut, my sis and I went to the SUGAR BOWL...mMMmmMMm give that place a try, WORTH IT! Back to Que Bella... I got in ten minutes before my appointment, 2:20pm, I got to change into somethiing comfortable and got to get to chat with the people working there. I still wasn't looking at the magazines or what syle of cut I wanted. I was going to leave it up to the stylist to decide what was best with what I wanted. I knew that I want to get my hair layered, since my hair is very thin and long. In the end, Cassandra did a great job. She listened to me and I loved the cut. My sister said, "That's the cut I wanted, I love it." Even friends LIKED my cut on FB. hahaha Overall, great experience! read more

First visit, I got my asymmetrical cut done about six months ago. Second trip...and got my hair bleached, lifted twice and pastel purple! Couldn't have asked for anything better. I went in wanting part of my hair dyed pastel, and Sabrina was able to help me figure out exactly what I wanted and what would fit my hair style. We went with pastel hair on the long side of my asymmetrical hair cut, since ombré wouldn't work well with my short hair. So happy with the color and she walked me through the maintainence and everything. Definitely loved this Salon, had two great experiences already. read more

Que Bella Salon - Pastel hair... Lavender, by Sabrina at Que Bella Salon. - Hair Salons Near Me - La Verne, California

Thank you Silvia very much for taking us in the last minute My daughter hair for prom is absolutely beautiful We luv it read more

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I don't understand why this place isn't overflowing with yelp reviews. Lorenzo is a god. Both times I've been here, I've shown up with some vague idea of what I want (and I really mean vague. I am horrible at going to salons because I really don't know what I want, I just have general ideas relating to color), and Lorenzo has delivered. This time, I gave him some inane description like "Some highlights, maybe? Not too crazy red though. Something that will grow out nice and I don't have to maintain. Oh, and layers." Lorenzo took one look at me and then had Vanessa do my highlights. She did an AMAZING job. Lorenzo's cut and style had me feeling like I should have planned something more exciting to do than go eat meat pies in Monterey Park afterward. I don't like getting haircuts generally because they cost an arm and a leg and I don't trust that the hairdresser will get it right the first time. Lorenzo has not failed me. I will gladly pay the price to be able to place complete faith in someone, knowing they will make me look great. I should also point out that a month after I got my first haircut from Lorenzo, I met "that boy" I often reference in my Yelp reviews. Lorenzo is GOOD LUCK. Go see him already! read more

I'm in love! Found a Groupon for a mani/pedi and I was able to make a last minute appointment with Marisa. She is SO welcoming and friendly! Such a great person to talk to and she made me feel so relaxed. Consider me a new regular here. My hands & feet feel amazing read more

There are a lot of salons in a very small area near this salon. I haven't been to all of them, but that's because once I had gone to Que Bella I didn't feel the need to keep trying the others. I have been a client of Que Bela for a couple years now and every time the service and quality has been outstanding. After being greeted, I am offered a glass of ice tea or a rose or some other wine. I know it's a little thing, but I love being pampered. The owner/lead stylist is Lorenzo and he is an artist. I know that he used to run the salon as an employer and all the other stylists as employees, but that now, some of the other stylists rent their stations. All that is to say, I can't vouch for the quality of any non-Lorenzo trained stylists. But I can say that every time I or my girlfriend leave the salon, we look fabulous. Chic, sleek and sexy. I'll say it again, Lorenzo is an artist. read more

I got a Groupon deal and got to have a nail done here for the first time. It is far, but I would love to try... Silvia delivered my nail work. She is a bit slow on doing it (from my experiences with many Asian nail salons), but she is very detail on doing my nails. Not every nail professionals will apply a base coat and top coat for you. Silvia also scrubs my feet without extra charge. Yes, I love my nail. Silvia deserves a good tip! Pro: Good deal Great Service Using new nail scrub sponge and a new set of toe separators Detailing to neat Good to Great if more nail colors The Spa seat can provide massage Parking: Free street parking read more

Came in today for a cut with Lorenzo. Very happy with it! While I was waiting for the client ahead of me to be done, Lorenzo (who is the owner) struck up a conversation with me. It was nice that he remembered me since I had only been in once before. We also talked about what I wanted with my cut. Jessie (also very friendly) then gave me a nice scalp massage, shampoo + condition, and glossing treatment. Since the last client was still being worked on, he also did my make-up (fun!). Lorenzo then started cutting my hair into a perfect bob. He really is a master of shorter hairstyles. "For short ends, go see Lorenz!" Haha. Love how friendly and talkative everyone is at this salon. Thanks for making my afternoon, Que Bella Salon! : ) read more

This review is for Marisa! I bought the Groupon deal for the $36 gel mani & regular pedi. When I walked inside there was no receptionist, only a hairstylist working on a client. Marisa later walked to the front and asked me if I had been helped. She was working on someone's hair and was running a little behind. At this point I wondered if the Groupon was a mistake, but Marisa seemed sweet and sincere. About 30 mins later when she starts my nails she explains how her coworker was out sick. Marisa was running around working on 3 different clients and trying to man the front desk! She finished up the others right after soaking my nails. Let me tell you, my nails needed some major TLC. Marisa was so meticulous and detailed, the mani came out gorgeous. As for the pedi, I was so embarrassed at my ogre toes and chewbacca leg hair but Marisa saw it as no challenge whatsoever. She is incredibly kind, and incredibly skilled. The salon also offers complimentary tea/water/hot chocolate and the Aveda products she uses for the massage smell sooo good . My pedicure also came with a scrub and some awesome soft oily stuff. I regret not having more for tip, but when I return (which I definitely will do) I look forward to my appointment and giving her the tip she deserves. If you come at a hectic time, be patient. Fantastic place! As for the Groupon, definitely not a mistake. P.S. Marisa even gave me a free Aveda lotion read more

Que Bella Salon - Marissa the miracle worker - Hair Salons Near Me - La Verne, California

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Visited Que Bella for a cut and color when I was in Covina a while back. Had excellent service. The place is stylish and welcoming. My hair came out beautifully and I loved chatting with Lorenzo who is a complete sweetheart. Recommend! read more

I got a groupon deal for a haircut and hair conditioning treatment. I had a great experience with getting my haircut by Vanessa. Vanessa showed interest in what I was looking for in my haircut and gave her suggestion when I asked for some advice. The salon was clean and felt cozy. There's a dresser where you grab a robe and put it on. The cucumber water was so refreshing after a long day of work and sitting in traffic to get to my hair appointment. I left with soft curls, too bad I was going straight home and not out to show my new hair do. I am so happy with the way my hair feels and looks! Thank you, Vanessa :) read more

My Jude and Noah got their hair cut today and Fabi did a amazing job again!! Can't wait for my appointment next week!!!! read more

Que Bella Salon - Before - Hair Salons Near Me - La Verne, California

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I have been going to Lorenzo for over 10 years to get my hair cut. I first visited him to fix a bad highlight job and he did such an amazing job that I have kept coming back. Lorenzo is truly an artist. He gets to know you and can come up with great ideas for your hair. Most importantly, he listens to his customers and stays within their comfort zones. When I was ready for a bob in 2008, he is the one that did it. Now, I go in with an idea of length (today I told him I wanted it just under my shoulders) and let him go with his idea. He is also great at showing how to style hair. My hair is super straight and I am often rushing in the morning and he cut it in a way to make it easy for me. He is worth the money and his customers become like family. I highly recommend visiting Que Bella Salon! read more

Que Bella Salon - Hair Salons Near Me - La Verne, California

It's been a little while since I've had a haircut, and I must say-- oh Lorenzo, how I miss you. Que Bella Salon is a bright spot on East College Street. I am immediately refreshed upon walking in, between the natural light and airy reception area, not to mention the professionalism I am met with by everyone who works here. I love the vibe, but it's when I hear Lorenzo's voice that I know I am home. Lorenzo is a master of his craft. He has taken my auburn hair to a place that to this day I trust with no one else-- from natural brunette to a perfectly cool platinum blonde, and figuratively holding my hand while he gave me a Mia Farrow-style pixie, my favorite look of all time. The prices are fair and reflective of the caliber of services offered at Que Bella. Expert stylists customize your hair care experience with products that will work wonders for your hair. If you're looking for top notch colorists and stylists, this is the place! read more

Enzo did the most amazing job on my hair! He was professional and knew how to handle my type of hair, he even gave me tips on what to use and how to manage my hair! Thank you so much Enzo!! read more

Que Bella Salon - Enzo did the most amazing job on my hair! - Hair Salons Near Me - La Verne, California

My hair stylist was ENZO. He did a fantastic job!! These guys are pro, they mean good business. You can tell they love what they do and Enzo was a sweetheart. My husband treated me to a groupon cut and condition at Que Bella Salon. It was such a GOOD DEAL. The prices are also reasonable. It's hard now a days to find a great salon with talented stylists who offer affordable prices. These guys will get the job done! Thank you to Enzo, he chopped off a great length of my thick hair and the results were amazing! My hair is manageable, sleek, and beautiful. My husband loves it!! I LOVE it! 5 stars!!! read more

Que Bella Salon - Ask for Enzo - Hair Salons Near Me - La Verne, California

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I never write reviews, so it takes a really good or bad experience to get me on Yelp. I was excited to try this place, but upon rescheduling my appointment, the owner called me back and said he noticed that I cancelled my first appointment last minute. I admitted to that--I was planning to get a mani-pedi that day for an event that ended up getting cancelled, and when I called to cancel, the girl who answered said it was no problem. He then told me how if I came to the new appointment, that I would be charged an extra $15 for canceling and that this policy was supposedly included in the fine print of my Groupon. I checked my Groupon after we hung up and the explanation of the cancellation policy was nowhere to be found. The only thing the fine print said was "cancellation policies apply," and if that were the case, the girl who answered the phone should have told me there would be such a costly consequence. To top it off, after he explained this, he preceded to scold me and tell me that if he were me, he wouldn't cancel on someone because it'd be an inconvenience. The nerve. This was extremely unprofessional. You should never talk down to customers or make them feel uncomfortable the way he did. read more

First visit was today!! Found thru yelp and reviews made me happy and comfortable to give them a try. Lorenzo welcomed me and I felt comfortable right away... Just needed color tone down from black to dark brown, and trim. salon is clean, and even tho I was a walk in, they took care of me right away! I really love the final result... The treatment was amazing.. & my hair feels and looks great! Thank u very much! Highly recommended. Will be back read more

Que Bella Salon - Mr Lorenzo.thank you for taking me in as a walk in! U made me feel at home and got job done even when u had a full salon Luv it - Hair Salons Near Me - La Verne, California

Lorenzo is one of the best. He is absolutely a charm to be around. I just went there for the first time this past Saturday and I was given the all-star treatment. He is known for his short styles, but man he is also awesome with long hair. I was looking for a change and he did great job. Layers and highlights later, I am super pleased by the work. It was my first time coloring my hair and he explained the process, showed me how to style it and gave me tips on how to keep it looking good. They have a great deal for new customers. I know this will be my new go-to place for my styling needs. read more

walked in a little scared. Vanessa Diaz was my stylist. Let me say she is a miracle worker! I had a groupon for haircut and highlights. Vanessa did a great transformation on my hair. referred my friends and family. Totally impressed! Thanks Vanessa! read more

If you want highlights, don't come here. If you have a coupon, don't come here. I came here and wanted full highlights and it seems the guy I had forgot to finish them. I made an appointment and they had me wait an hour and fifteen minutes. Why make appointments? Anyways, the guy who did my hair doesn't like dark people which he told me non-nonchalantly and it made me uncomfortable since my husband is dark skinned. Fun stuff. read more

Best kept secret in my opinion. They are professional, affordable, polite and artists. The owner, Lorenzo, is great and welcoming. I get my hair cut by the wonderful Faby and have been for over 3 years. I'm extremely picky when it comes to what I want and have a terrible time describing it but as always, Faby comes through and knows exactly what I'm talking about. They have different services as well as products that are offered. I would not hesitate to stop on by and give them a try. I guarantee that you will be hooked for life! read more

I'm surprised that i didnt find any raving reviews about this place on yelp. Went there for the first time, and was very pleased. Great salon, very clean with cute decor... I was greeted by the employees, who were very friendly and offered tea...taken in right on time by stylist Sabrina. I went in expecing just a simple haircut/style, but before she even got started on that, she gave me a scalp and shoulder massage, followed by a very relaxing shampoo, great haircut, and blowdry. She really took her time, and was very thorough with her work. Definitely recommend her... Price ranges around $50-$60 but its totally worth it! read more

Ladies you need to try this place! They're nice, friendly, accommodating, professional, and really good at what they do. I had my appointment with Marisa and she was amazing. She did a great job with my gel manicure and my pedicure! The foot scrub was incredible; my legs feel so refreshed! Just make sure to make an appointment. read more

Went in with a Groupon. They over-book their appointments. The client that was booked after me, also came in with a Groupon. I was sitting there with my hair wet and dripping for a good twenty minutes while the stylist worked on her. I was actually really annoyed. The back of my shirt was all wet when I left the salon. The cut and color I received was fine, but I definitely had much better overall experiences at other Aveda salons. read more

Best salon ever! Lorenzo is so talented and the best part is he educates and gives you tips about your hair! It gets better... you know how your hair never looks the same after you leave the salon?... well Lorenzo makes sure you take note of what he is doing and makes sure you understand the tricks so you can do it later! I feel amazing after seeing him! The location are very nice and well taken care of. The staff is friendly and offers coffee, tea, and cookies. I absolutely will recommend this place to anyone! read more

My wife has been going to Fabi for 10 years an our daughter going on 3. Im very pleased with her work!! Ask for emma/fabi!

Lorenzo did two of my friends hair for an event they had to go to. Dyed, cut, and styled. They both looked perfect. This salon is beautiful, the service is amazingly friendly and genuine. The sweetest people work here and are super talented. Amazing work, will be back for myself soon! read more

Que Bella Salon - The aftermath of the amazing hair artist Lorenzo. Looks 20 years younger, very satisfied customer! - Hair Salons Near Me - La Verne, California

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I loved my experience at Que Bella! Marisa was incredible. My nails are so cute and she made me feel so comfortable! I definitely recommend this plac read more

Lorenzo is the best! He made my hair fabulous and he took the time to em plain what he was doing and why, he showed me how to use a flat iron to curl my hair. He's awesome read more

5 stars all around! I thank Groupon for bringing me here. Upon walking in to this gem, I must admit I was a bit hesitant. Not because I was offset by the staff or anything, but because of my past 4 horrid hair experiences at salons. Moving on, I scheduled my appointment on a Thursday to have my hair cut, highlighted, and deep conditioned. Tip: I generally make my appointments on days that the stylist is least/less busy because they're more personable and less likely to feel rushed/get distracted. Anyways, this review is specifically for the sweet Cassandra that took care of me. I went in with not really having an exact haircut in mind, so I just blandly told her that I wanted something "natural but a questionable color with a cut that gives volume and flatters my face." Color was a whole new world to me considering that it was my second time ever having my hair treated; perming my hair took my hair-ginity (which was a disaster), and getting partial highlights would be my second (a complete 180 delight). Cassandra was extremely nice and made me feel completely comfortable. Essentially, I trusted her to do whatever she felt was right to my hair without asking my opinion--which isn't necessarily a feeling someone would easily get after 4 consecutive borderline traumatizing hair experiences. And my instincts were right! She worked wonders. Wonders! She even gave me a complimentary hand massage as I waited for my hair to change colors (sorry, I don't know the proper term for this haha). At the end of it all, I walked out of the salon with a Rachel (from Friends)-like haircut/style and restored confidence in my hair :) Completely random side note: they have a really cool oil diffuser in their bathroom LOL and all their products smell really refreshing. Perks of Aveda! read more

Amazing Salon Incredible Customer Service!! Paul is a one of kind truly talented professional. Not only does he take great pride in his profession but he also takes the time and energy in order to ensure 100% customer satisfaction. I was referred to this salon through word of mouth from friends as well as family and am so happy with my experience. The cleanliness of the salon, the happy attitude of all the customers as well as smiling staff members made me feel immediately at ease. By the time my services were completed, I felt completely refreshed and ready to proceed with my day. Thank you Paul and all of your amazing team for building such a great establishment which provides unparalleled top notch customer service!! read more

I have never such a talented and insightful man as Lorenzo. I love my hair!! Everyone loves it!!! He brought me out of my insecurity and showed me my strength! Fierce!! I will continue to be his client till the day I drop!! read more

Que Bella Salon - The Best! - Hair Salons Near Me - La Verne, California

I give credit where credit is due.... I went to this salon today for the first time with a Groupon certificate and was a little nervous. I am extremely picky about my hair. I made an appointment with Vanessa and she was fantastic! My hair color and highlights came out great. She also gave me a great cut that made my hair look fuller. She was extremely friendly and knowledgable. I highly recommend her. I will be returning! read more

I absolutely love this salon, the staff and of course.... Lorenzo. For many years I've wanted to cut my hair short but I was concerned if it would fit me. Lorenzo took the time and really made me look amazing! The cut is what I was hoping for: fun, sexy and edgy with a hint of sophistication. He is an artist and I will definitely continue to seek his services and will recommend him to my friends. A plus is that he is super funny. read more

I LOVE LOVE LOVE LORENZO!!!!!!! He is amazing!!! I briefly explained the look i wanted and the way he cut my hair was waaay better than What i had in mind! Truly made my day! Oh he was actually very awesome too! Very kind and down to earth for someone so experienced and badass! :) I cant wait for my next haircut with Lorenzo! I will surely be back! read more

Enzo was awesome! Several months ago, he did a great job as he stripped, colored, and cut my girlfriend's hair, he gave me a cut and styled my hair at the same time. I try calling over and over and haven't been able to reach anyone - consistently get the answering machine so I haven't been back.. read more

Love this place !! Great atmosphere and professional friendly people .!!! Team Lorenzo Sabrina Vanessa !!!