Depending on who you get, this is either a really nice place, or a really borderline one. There are times when my nail care people have been fun, friendly, and nice - and there have been times when they were pushy, rude, and uncaring. One gentleman even pulled out his phone in the middle of working on me to answer it! He returned to my pedicure after typing out a lengthy text response. That said, the massage chairs and the pedicure tubs are wonderful, and they have a good selection of colors and options. read more

I'm just updating this to say that my friend's toe is now very infected with lots of puss coming out after her pedicure. She's in a lot of pain. I asked her if she had an ingrown nail before going in and she said no, that she has never had an ingrown toe nail in her life. I'm not sure why the lady felt the need to pick at her cuticle until it bled, but that's what she did and now it's infected. Gross. read more

my sister and I took my 88 year old grandpa and my 50 year old dad for fathers day pedicures. The place was very clean. Susan was especially friendly and accomodating and was very gentle and kind with my grandfather despite the fact that he had 88 year old grandpa toes.... The color changing water in the spa chairs blew my grandfathers mind! I got a full set of acrylic nails and they looked really nice! they weren't too thick , she was very gentle with my nails when she was filing them and asked me if she got too rough, to tell her...something i really appreciate and i found unique in a nail salon. Overall a great and affordable experience and would definately go again if i am in the area! read more

I don't usually write reveiws but I was not happy with the service or the overall experience. When my friend and I arrived for pedicures we were told there would be a ten minute wait, which I thought was pretty good for not making an appointment. After about ten minutes they brought us into two chairs and started us soaking our feet. I waited soaking in the water for 30 minutes (my friend waited 40). Finnally they came to give us pedicures and while trimming our cuticles they cut my friend's toes twice. They scrubbed with a buffer then gave us minimal massages. The polishing job was fine. When we were done we went to pay and they told me it was $23 and my friend it was $28. We asked why there was a price difference since we had asked for the same thing and she said there was a charge for callous removal. There was nothing special about either of our pedicures, no special removal or products used. I tried to clarify and she said that it was because they had used the pumice scrub on our feet. I am not sure why there would be an extra $5 charge for something that should be a fundamental part of a pedicure. They finally agreed to only charge us $23 each. While I was there I also heard someone who had made an appointment being told that she had to wait 30 minutes. She was really frustrated because they hadn't called her to tell her that the nail tech was running late and she had somewhere to be. I will not be going back. read more

I'm so thankful for the kind and dedicated technicians here! I asked for a specialty situation and received exactly what I had described. I'll absolutely come back when it's time for a fill! read more

Queen Chico Nails & Spa - Nail Salons Near Me - Chico, California

this place rocks- i go here for my pedi's *good prices *never a wait for walk ins *prettty clean (i mean its not gonna be immaculate-- its a nail salon next to Trader Joe's) *and if you ask them nicely they give you some champagane... well white wine like stuff with bubbles in it. But its free! *nice toesies work too read more

They always do a great job. Very relaxing. Pretty big place--Always busy on the weekends so make sure to call ahead or go during the week so you don't have to wait long. read more

Was visiting Chico and needed my nails done so I decided to give this place a try. $25 for shellac nails; so I knew it wouldn't be the nicest place. I was in and out in about 30 minutes... Usually it takes at least an hour. I had Lisa do my nails, she was nice and friendly but rushed through and hardly paid attention- I had polish all over my skin (even on the other side of my fingers) and she didn't cut my cuticles. The massage also lasted about 20 seconds/hand. The actual polish job was decent and I hope it lasts 2 weeks like it's supposed to. For the price/location, I guess this place is okay. I might go back if I'm ever in desperate need of another mani. read more

Queen Chico Nails & Spa - Gelish nails - Nail Salons Near Me - Chico, California

Worst experience of my life. Gel nails look like crap. I could have painted them cleaner myself. Plus the nail tech cut a piece of my finger off. I was livid. They offered a $5 discount as my finger is bleeding and my nails look awful. if you value your time and money- stay away. read more

First and last time here. First off, my nail tech was so rude to me, and not personable at all. Then she basically forced me to get gel polish even though I was getting an acrylic set after I told her three times I didn't want it. When I finally received my bill, the price was outrageous! Not to mention she did a completely crappy job on the nails. When i went home, I had to take polish off from around the nail. One nail is completely crooked. The only reason I didn't have her fix it is because I didn't want her going anywhere near my hands again. I didn't get her name, but her desk is the one closest to the waiting area. Only gave a star because I had to. read more

I went for a basic manicure. My nails were very long and I asked for a little bit to be filed off. The woman replied, "Take off just a little?" To which I replied, "Yes." Needless to say out came the clippers and before I could say no, please file only ,my first nail was clipped off just above the tip of my finger. So... off went all the rest. I have natural nails that need an emory board used for filing. This woman used a file meant for acrylic nails. OUCH! Just like the others, polish on my skin, cuticles are a mess, and cleaning under my nails was non existent. The hand massage was equivalent to a handshake. So, the saga continues... Where IS a decent nail salon in Chico? If someone knows then please share with the rest of us! read more

Coming here is easy. I don't have to make am appointment and I can always count on a quality experience. Usually I don't have to wait either. I've never witnessed any health risks either. I've been coming here for over three years and have always been satisfied. read more

The owner has poor business etiquette. I have time and time again said I need to stop going there and when it takes over and hour and two people to do a fill for them to chip a day later followed by me giving them one more shot but someone serviced before me although I was told I was next... I finally walked out and said never again. read more

I've tried a good amount of nail salons in Chico and I have to say that this one is my favorite. The prices are good, and if you make an appointment with Kim or Hannah you will be really happy! I've been going for so long that I've pretty much had every manicurist in the shop and discovered that I like the work that Hannah and Kim do the most. Also, if you're going for a manicure - get the gel polish! It's totally worth the little extra money. They are totally dry before you even leave the shop and they last for weeks! Obviously they grow out as your nails grow but they are really hard to chip. I've gone over 3 weeks before taking them off, and still, no chips (okay, maybe one). They also give you little bottles of water while you get your nails done and they have plenty of chairs and the place seems to be pretty clean. The employees are friendly but not overly so (fine by me). If the massage portion of a manicure is a deal breaker for you, you might want to know that they don't do a very good massage with manicures. Overall this place is great and I'm a loyal customer! Give it a shot and ask for Kim or Hannah! :) read more

Queen Chico Nails & Spa - Beautiful gel manicure done by Kim! - Nail Salons Near Me - Chico, California

This place is not bad. I've been there once so far and I probably wouldn't go back but it definitely wasn't anywhere near bad. I guess I'm picky because I'm pretty good at doing my own nails but sometimes I just wanna pay and relax and get them done! The place is very clean from what I saw. The people are friendly and I made three appointments which all worked out and at the same time so that was definitely a plus! I just got a pedicure which was super nice up until the polish. The woman who did my toes had to scrape a ton of extra polish from around my toes first of all which happens, but shouldn't be a big step of the pedicure in my opinion of you're experienced. Then I asked her to do flowers on my toes and she ended up doing jewels. Super cute and nice of her but it was $5 extra and I actually really wanted flowers because I have the jewels at home to do myself. Also, the jewels were crooked, it messed up the sleekness of the polish, and I had to re-glue new ones on in a matter of a day or two. I still really enjoyed my experience I just don't think I would go back for almost $30 with a tip when I probably could have done a better job. read more

Went in to get my nails fix, after another salon did horrible and Tom kinda argued with me about what i wanted.. i wanted stiletto nails which is what i always get.. and i wanted them painted.. he pretty much told me no.. after he had already started.. it was frustrating.. but i just agreed with him and i am so glad i did.. they turned out gorgeous!!! read more

I called and made an appointment and they still made me sit in a chair for about 10 minute while my feet got wrinkly. Finally someone came over and did a quick pedicure, all while trying to push extra services on me. The acrylic nails they out on we're also horrible. Will NEVER go back!!! read more

Filed into my pinky and cut it. Weren't quick at all, took about an hour or so...my nails also have bubbles in 2 of the nails and chip easy because of that. Other than that they were very friendly! And they cut my nails to the exact length I wanted and they look relatively nice. If I go back ill ask for Jon. He was nice and gentle with my nails read more

I will not be coming back here. I got my sister a gift certificate for her birthday and we went together. She got a french manicure which looked nice from far away but the brush they used to make the line straight had black glitter on it which ended up on the white part of the french. I got a manicure and it only lasted 2 days. I know they don't last forever but I expected a little longer. Maybe they do a better job with shellac or acrylic. If you go you may also want to make an appointment because they were really busy. The atmosphere was nice and the staff was really friendly, which is the reason for the two stars. read more

I liked this place at first because of DONNA she does a great job. But when I went back and had someone else. It was terrible. She left on my old nails and filled them took off the gel polish and put on new gel polish and then did the UGLIEST flower I have ever seen in my life and still charged me 40 dollars when she didn't even put on new nails??? Never going back read more

Very bad experience for you guys that did my nails didn't even act like he knew what he was doing I paid for the deluxe pedicure and only got half of what usually included in a deluxe pedicure because he was half asleep because it was early in the morning and didn't want to do the work my gel chipped off the next day I went back and they made it so sloppy it's terrible I would never go to this nail salon I've been to several and never go back here read more

Came in on a slow afternoon with my mom for an acrylic fill they were so rude and pushy kept trying to get me to add a gel finish when I repeatedly said no several times then added a $5 fee to a matte finish which I've never had to pay for I've been getting my nails done for years and never paid extra for matte polish. They stood right next to me to get the tip while my nails were drying not a fan at all of this place read more

Do not get waxing here. At first I thought it was OK it hurt pretty bad I suggest going somewhere they use hard wax it doesn't hurt as much! Plus at the end I saw her drop my spatula into the wax yikes! That is a contamination of the whole pot!!! If I'd known that before I never would have had it done there. I suggest going somewhere else that is hygienic read more

The up sell started 2 minutes into my foot massage (which was more like 1/2 hour lotion rub on my calves). Trying to relax with my eyes closed was, I interrupted every few minutes with "you should get a pedicure" "you should get paraffin wax". My feet were tired I just wanted a semi decent massage, which this was not. Oh well, the chair felt good...until it went dead half way through (I asked for a discount for this and was summarily discharged). Gave it 2 stars instead of 1 in case the pedicures they pushed so hard are decent. But if you are looking for a foot massage (which they advertise) don't waste your money. read more

This place is a hit or miss, sometimes I am in love then sometimes I am like really?! For the most part I am happy and satisfied, and I have never been unhappy with the pedicures I have gotten there. I really like Donna, she does a really good job and is super nice. There is sometimes a language barrier but that is not a huge issue for me. read more

If I could give zero stars I would but unfortunately that is not an option. I went in here almost a week ago to get my nails done for my birthday. I was excited to get a full set of acrylics for my birthday and was completely disappointed. What I can say was the man who did my nails was fast but 35 minutes is someone that is not taking the time to do each nail properly. First of all, all of my nails were different lengths and sizes, no two the same! One nail is completely crooked, either that or somehow my finger became crooked during my nail appointment. The thing that really sent me over the edge was that my acrylics were not done all the way up to my cuticle so it looked like I had been wearing my nails for a week when I just got them done. I am appalled that someone would do my nails like that just so I could come in sooner and pay for a fill. Out of all the years I have had my nails done I have never ever had that done to me. Like seriously who does that? That is completely unacceptable and I will not be coming back so unfortunately they will not be getting my money for a fill. Completely dishonest and the worst set of nails I have ever gotten. Oh and I was given a $10 discount since it was my birthday but honestly I would have paid more money to get a beautiful set of nails that I had wanted. Don't spend your money here it isn't worth it. It's been less than a week and my nails are grown out so I will have to get a full new set somewhere else. Happy birthday to me! read more

My daughter and I had appointments for pedicures. We waited at least 30 minutes before they could take us. Polish job was not good. My skin had polish on it and she actually ended up taking some of it off my toenails while trying to clean it up. Very crowded and hot. They did offer us bottles of water. I asked for callus remover and they ended up giving me a deluxe pedicure which included an exfoliating scrub, a clay mask and paraffin for my feet. Too bad even after that my calluses were not smoothed down well. After I was finished they had me sit with my feet under these funky machines that I had to turn on myself and they sounded like they kept cutting out. The bonus is that right across the parking lot is Trader Joes and the new Buffalo Wild Wings is close by also. read more

First time to Queens! Kim is AMAZING!!!!! My finger nail and toes look the best they have ever looked!!!!!!!!!

I went to get my nails done. They told me it would be 15 min. After 45 and 4 people, that came in after me were helped first, I walked out!!!! read more

They were AMAZING! JESSIE did my pedicure and left my feet feeling soft and clean! They also took care of my toddlers' toes and brought is water and great conversation. The environment is calming, everyone was wonderful :) they have a client for life!! So impressed! read more

Lynn= best pedicure ever! The massage was to die for. Highly recommend!! What a relaxing treat!! And the deluxe I got was only $35!

Love this place and love the pampering effect. Tom does a great job and does a great French manicure. They give you water when you first arrive and take good care of your needs. Make sure and get the wax on your feet it's fabulous! I'm going back! read more

Okay, so I went in and they were chill and shit but I just looked at my nails and they were shitty not even and the color is already coming off!!! I'm so pissed i paid with my own $25 bro read more

Went in with my friend on my birthday and I'd say tweety did a decent job on my mani and pedi, not worth what I paid and I didn't even get a free flower on my bday!!! My friend on the other hand got this old guy and the worst pedi with the polish all dripping off the side and he demolished her cuticles. Would not come back here. read more

I like how you don't need an appointment. They seem to get people in and out quickly, but still have quality work and great service. I've never had to wait more then 10min. Henna (curly hair with glasses) is great! read more

Nails looked good. But I don't like the men who do it. Not very talkative and slapped my hand around when he wanted me to move. My friend and I came in at the same time and she got better service from the lady than I did. Funny cuz I'm the one who's the big tipper too. Anyway I got no hand massage, no extra effort, and he made my cuticles bleed. speedy in and out, there just in it for the money. read more

Myself and two of my friends all went in for an appointment my friend had set up for us. I just wanted gel without any tips, but I got charged the same price as my friends that got tips put on! I didn't know until days later when my friend who had initially set up the appointment told me how much they should have been. Super bummed out about that because my nails were otherwise great, & for the first time my nail tech this day was actually very friendly compared to my previous visits here. When you go in, make sure you know the prices before paying to make sure they aren't charging you for the wrong thing! read more

These ladies are so sweet! My roommate an I went in here to get our nails done. The salon was beautiful and very clean. They did an awesome job on my nails. I like that she made them so they weren't too thick. definitely check them out. read more

I love coming to Queens, the staff is great and I really like Lisa and Teresa. My problem with Queens is consistency in the quality of the nails. One time you'll go and it's really good work and the next time it's 'eh'. It's strange. I will always come back, especially for pedicures - best in Chico, but it's kind of frustrating. read more

Not bad, but not great either. My friend and I went for pedicures and after a quick 15 minutes we were seated in the big chairs. Sadly, we were seated back to back and had to text the whole time instead of being able to chat like we hoped to. I got the deluxe pedicure. The massage was way too short, and I didn't realize how hot the wax was going to be. My foot was scalded but smooth afterwards. Worst of all, I couldn't understand anything my stylist was saying because she was sooo quiet and had a heavy accent. I felt awkward/rude for not being able to keep a conversation going with her. My french-tipped toes have lasted almost a month, so this was a quality job, but I don't think we will be coming back. read more