Overall: Dependable, comfortable, and professional. Been going here for a couple of years now and I…read morehaven't had a bad experience. Services: Thorough cleanings so far. I also get extra cleanings because my gums were inflamed from not flossing well in the back and around my permanent retainer in the front. In my experiences, both hygienists and dentists are professional and personable (or comforting if you're in pain). Space: Place looks well used and could do with a refresh or renovation in some rooms. Patient chairs could be replaced. Otherwise, clean. Location: Plenty of parking and in a prime location. Cost: Transparent with costs - gives opportunity to ask questions. Average cost with insurance. My insurance covers regular cleanings and has reasonable co-pay for the extra cleanings before reaching deductible.

This dental office is a scam. They press down hardlet than…read moreany other dentist I have gone to. For example on my gum test the said have 7+ mm all they around. When I went to another dental office the same test came out half of what these guys said. They said I needed crowns and root canal. none of the other 3 dental office even said anything about needing a crown. So bottom line if you want to be scammed Andover charged This the office for you. I would stay away they don't give you accurate information they are just trying to up sell you and over charge for everything

Do not go here! I went to see Rachel Aziz for a simple cavity fill & I told her where the cavity…read morewas exactly. It was causing pain to where I couldn't eat. I told her I had a dental surgery a couple weeks later so I need the cavity filled so that I can eat on that side of my mouth. (if the cavity was not fixed, I wouldn't be able to eat after my surgery because it would be too sensitive). I paid for the visit & the x-ray just for her to tell me that I do not have a cavity there. (Which I do.) She told me that I shouldn't worry about it until my surgery was done & that a cavity isn't what's causing the pain. I called my previous dentist & they sent over an x-ray showing that there IS a cavity there & that cavities definitely do cause that much pain.) So because of her, I won't be able to eat or even drink room temperature water BC she couldn't identify a cavity that other dentists can see right away. She also hurt me during the checkup with the metal tooth probe by hitting it against my gums 3 separate times. It's confusing that she hurt me during a checkup and couldn't see a cavity that my other Dentist could see very easily. So I basically paid for her to hurt me several times during a simple check up and she sent me away when she could have simply filled my cavity. I will not be coming here ever again, and I can't believe this woman actually deals with teeth. (she was also very loud and every word that came out of my mouth she mimicked, making communication difficult). Horrible experience!

I would not recommend this place to anyone. They push for doing extra work that's not needed, they…read morequote you a price for doing a basic cleaning and then charge you 5x the amount they told you and when you try and communicate they aren't helpful at all. I would rather risk my teeth falling out then go back to them. I am in 100% agreement with all of the other 1 star reviews of this place, save yourself and find a different dentist to go to.

I haven't had issues with my teeth or had any issues with different dentists, but since I've…read morestarted seeing them I feel like I've been getting recommendations to do more work than probably is necessary since I've taken very good care of my dental health. They charged me over 500 dollars to get a mouth guard (since I grind at night which is true) that I lost shortly after getting it and tried to get them to make me a replacement immediately after I lost it at a work trip and they said it wouldn't fit and that I would need a whole new set of imprints which is incorrect. I would be skeptical of some of their recommendations. I also had a crown and it did fit correctly and they tried to fit it again and I continued to have pain with my jaw and overall the dentist didn't even come look at personally she just sent me to a specialist and said I "might" need a root canal. Now I might have a unique situation but it doesn't appear that way and this appears to be standard practice so I'll be finding a new dentist. The staff is generally friendly and the office is up to code but, at this point I don't think the dentist has done a competent job and I would not recommend them to any friends or family. Nor do they really seem like they care about the pain my teeth and jaw have been.

Dr Rholeder has created a care centered practice where the patient is definitely #1 on their…read morepriority list. I had a crown this morning that was the most comfortable, relaxed, and care forward service I've ever had.. every need was met /exceeded; every comfort was provided; and Dr R's open, responsive, and clear joy in her life and work was very clear... I've been going to Highland Smiles for many years and it's been wonderful to watch the practice evolve to what it is now under Dr R's leadership.. The staff is excellent, well- trained, and caring.. I left smiling this morning after my procedure.. Thank you all so much!!

Dr. Tandi and her team are absolutely exceptional. From the moment you walk in, they make every…read morepatient feel like a familiar friend. The dental hygienists go above and beyond to explain each step to both kids and parents, all while maintaining a warm and cheerful attitude. They use language that truly resonates with children--during the fluoride treatment, they told my kids they were adding "sparkles" to their teeth, and both kids eagerly opened their mouths, thrilled to get their sparkles! I can't recommend Sugarbugs highly enough. If you're looking for personalized, attentive care, this is the place to go. We've also had an emergency visit here, and even in that stressful moment, the care we received was nothing short of amazing!

Sugar Bugs is just the best pediatric dentist office, hands down! They are so good with kids, mine…read morealways look forward to their appointments!

They always take great care of my teeth and make each experience great everytime. I've had some…read moreissues with one tooth and they are always able to help out.

Feels like a sleezy operation to me. Engaging their services a few years back, and then involved…read moretaking an impression. The impression was stored retrieved and made another purchase and then later the impression was thrown out without my notice. Very little care to fix the problem or even address it when promises were made to investigate it on their half, they never returned the call that they promised. I would stay away from this operation is it doesn't seem ethical and I think it's the end of its leg. It's in the heart of downtown Denver and the parking is awful. They're better choices in my opinion. An empathic and straight forward communication is important to me.

I went in a couple of years ago to get a couple spots corrected from some bonding I had had done…read more The office checked and confirmed that my insurance would be accepted prior to my arrival. After an exam and X-rays, I was told that the office had made a mistake, and that my insurance would not be accepted. The dentist then told me that because that was their error, I would not be charged for the services. Fast forward 6 months, I began getting bills and payment demands for the visit. I was told by the office staff that they would look into the issue, and I was never contacted again. Bills kept arriving, and I am still dealing with them. As a person is sales, it is important for me to not only clearly communicate with my customers, but to also ensure that my promises are kept. I would not recommend not because of the dentist or bedside manner, but because the office staff doesn't seem to be able to communicate, properly review and confirm insurance, and keep its promises.

10MAR2025 Highly…read morerecommended. New dentists and really a new practice 1. The latest technology as far as I can tell. My initial exam was very thorough with: x-rays, 3-d imaging, photos, and a chart of pocket problems. Destiny, the hygienist, was excellent with complete explanations of everything. 2. Admin has improved with Apple Pay, emails, texts. Everything is digital. 3. Anis, the dentist, was super friendly.

Icon Dental is unmatched in quality of service and cost. I have been a patient for almost a decade…read moreand travel in from out of town to see Dr. Tarjan. She is an expert and provides you for a menu of options for any challenge. Do not waste time and money going elsewhere!

Cancelled my appointment the day after I made it and right after I took time off work for it. They…read moretook absolutely no responsibility for the inconvenience they caused and tried to push me off to a nearly a month later. Awful first impression as a prospective new client.

Front desk service representatives, Latica and Mandi always provide me with top-rated 5-star…read moreservice. I would rate them 10-star if I could!! Dental Assistant, Cassie is phenomenal in making me feel comfortable and explaining everything she was going to do before doing it which I really appreciate that approach. Cassie is talented, engaging and professional. Dr. Holland, besides being extremely competent and compassionate, always puts a smile on my face and is the only dentist in my life who has ever genuinely complimented my eyeglass frames and hair style! She made my day and then some.

This experience went from GREAT to I am NO longer a customer/patient and will never return…read more I don't know if what they do is legal, but it is definitely not ethical. The issue with my first visit was when the hygienist asked if I wanted a fluoride treatment. So, not knowing it'd be EXTRA, because she didn't tell me, I was like... "OK". I didn't know until after my appointment was over that she was trying to upsell me into extra services without disclosure or letting me know how much. At the time, I thought she was confirming that I was ok with it (because some people have concerns with too much fluoride). I don't work in the dental industry. I don't know what I don't know. I also do not recall any other dentist ever asking me this question, so also thought it was something they confirmed and/or provided at this newer office. When I go to the counter to "check out" , she says I owe $40.00 which was surprising as this was a covered visit for a standard cleaning. That's when I realize what that hygienist pulled. I could ask if you want mushrooms & onions with your steak and not tell you it was 40 extra dollars, too. Would they like that?? I sure didn't think a few minutes it took for a "fluoride treatment" would be $40, either. Don't try to sell things to people as if it's part of the service by not saying how much it will cost, period. I had a filling redone as I've had several times in the past. All of my fillings are from when I was a young child, so they deteriorate and I am used to needing to get them redone. I have never experienced having to pay hundreds of dollars for the procedure as I've always had dental insurance. They told me this huge price, and so I asked why would I need to pay you $400-$500 for new fillings? My insurance should cover 80%, and they said back to me NO JOKE -- they are charging me FULL PRICE "up-front" and will refund me "later" after my insurance has paid their part. I do NOT consent to paying money that I do not owe! And why should I, as the patient, be out any money for weeks and/or months before the insurance was applied? That's not on me, that's the insurance that takes long! Like, what is this? I have never at any insurance whether dental, medical, eye, tell me that I pay full price for everything out-of-pocket up-front and then I have to wait for a REFUND after the insurance processes? What in the world is this nonsense. I the patient, your dang customer, why would I hand over my dollars for you to hang on to INTEREST-FREE (are they making interest on MY money? -- while we wait for insurance to process, if so, that would be theft as that is my money and therefore my interest). Is this LEGAL? It's definitely NOT ethical & unheard of. Then, when the company I worked for changed hands, so did the insurance provider. Wynkoop Dentistry caught wind of it (somehow) prior to a cleaning appointment and texted me to say I better go upload new info to some random link platform or else I'm gonna pay full price. Again with this always trying/threatening to make me pay full price?? I had it at that point. I'm at work and I have stuff to do and if I don't do their clerical work for their office then my punishment is to pay them money for my "free" cleaning? You can absolutely forget it! They pay staff by the hour to do that work and if it's more convenient for ME to give you new info when I come for my appointment, that's what we're doing. Learn some humility - this office gets paid because I choose to go there and be their patient/customer. They don't get to make demands or threats when I'm the reason they're making an income. Then they have the audacity to say they're sending me these ridiculous texts so that my appointment goes "smooth" and so that I don't have to "worry". I had NO worry!!! None, zero, zilch. I know with 100% certainty of my insurance coverage. The [previously nonexistent] worry came AFTER they sent me these text threats! It would have been "smooth" otherwise if I came to my appointment & provide the updated insurance then, like other offices do! I liked it is a very modern office, but they're passing on costs to patients it seems to me. I'm sure the dentists don't blink at fancy meals, live in multi-bedroom/bathroom homes, and probably have second vacation homes while I have a 1BR apt, so no they don't need "my" money that bad. There were some other positives I had prior them trying to basically extort money from me, but forget it at this point, those positives are washed away since I won't return. This is all female dentistry, too, so something I'd want to support and it's really freaking sad this is how these ladies operate. There is not a shortage of dentists and I can find a new one in 5 minutes. Y'all ought to be ashamed and I'm really curious if this is something the governing dental licensing bodies would say are appropriate business practices.