I've been coming to QC Veterinary Clinic in Queen Creek for about 9 months now after previously leaving for about 4 years. I originally stopped going due to some concerns I had at the time with the older facility and decided to take my pets elsewhere. Since then, they have reorganized and renovated, and I can honestly say my experience has been very positive since returning. The staff is friendly, the pricing feels reasonable, and they offer a lot of support and guidance whenever I have questions. I recently brought my dog Luna in to discuss a spay procedure, and I felt like all of my questions were answered thoroughly. I left feeling very comfortable and confident moving forward with her care. One of the biggest advantages is their hours--they are open late and also on weekends, which is incredibly convenient compared to most veterinary offices that are only open standard 9-5 hours with limited Fridays. I also really appreciate the wellness plan. Even though I also have pet insurance, the wellness plan covers a lot of routine exams and even things like nail trims, which makes visits quick and easy since I just request it each time. There was an issue when my puppy was first seen, but I have to give credit where it's due--they addressed it properly, corrected the situation, and ultimately regained my trust. No place is perfect, but overall I feel confident and comfortable continuing to bring my puppy here moving forward. read more

Queen Creek Veterinary Clinic - How cute is their Photo Booth?! They do one for every holiday! - Veterinarians Near Me - Queen Creek, Arizona

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To start, this clinic has inexperienced vets, long waiting room times (even with an appointment), and the health plans are not worth it and only caused problems for us. We started taking our pets here in the fall of 2024. We have 1 dog and 2 cats, and we put all of them on the health plans because we thought it would be cheaper to use the plans for dental cleanings and bloodwork. My first hint that signing up maybe wasn't a good idea was when the receptionist ladies cheered and said "we got another sign up!" The plan really didn't make anything easier for us. We were still being pushed to pay for a stool sample for our dog because we didn't turn it in at the same time as the bloodwork, so they just assumed we did both. When I explained that we just hadn't had time to turn in the stool sample, that's when they told me the two should be done at the same time for the health plan to cover it. Ok fine. We didn't get charged that time so no worries. Later, our cat of less than 1 year contracted FIP. Instead of using our health plan to try and save our cat, the first suggestion was that we may want to put her down. That was an unacceptable answer. My wife and I, with the help of our cat's breeder, got in contact with a Facebook group for FIP, and in short we were able to get an experimental medicine that has a high track record for eliminating it. Low and behold, our kitty lived. No thanks to this clinic. And even with an appointment scheduled, there is always a 15 minute wait to see a vet. So common that we expected it every time and just allotted time for the wait in our day. Lastly, we were still being charged after we moved from the area and canceled our health plan. When I called to get the charges reversed, I was told the health plan coordinator was on vacation for 3 weeks and she was the only one who could reverse those payments. Not the manager, not the head vet, just this one person whose only job is to manage what I imagine is a very lucrative product for them. Everything about this business just screams greed to me. I hope they look back at my experience and make some caring and positive changes for other pet owners in the community. read more

We initially trusted this clinic with our dog's diabetes diagnosis and treatment, and while the diagnosis itself was made promptly, the follow-up care and communication have been very disappointing. Managing diabetes requires timely guidance and support, especially in the early weeks. Unfortunately, we experienced long gaps in communication, unable to even talk directly to a vet and receiving delayed messaged through reception staff, limited direction on dosing adjustments, and difficulty getting responses when we had urgent questions about blood glucose readings. At this point, we have not heard from anyone in two weeks now, confirming our decision to seek help elsewhere. This lack of support made an already stressful situation significantly more overwhelming, and ultimately led us to transition care to a specialist. Since doing so, the difference in communication and proactive management has been substantial. We share this feedback in hopes that future clients navigating a new diagnosis--especially something as involved as diabetes--receive more consistent guidance, clearer communication, and timely follow-up. So disappointing. read more

Been down this road before with business's that have an ongoing practice of charging the customers to use their credit cards when paying their Bills on the way out, to be fair had good (not over the top) service from the staff and Vet, but this is turning into a COMMON PRACTICE amongst businesses and owners alike they CHARGE YOU 3% for using a Credit Card when checking out and paying your bill, OWNER please answer the question without hiding, WHY DO I HAVE TO PAY YOU MORE TO PAY MY BILL? Isn't this part of running a business, it's called overhead and operational cost. read more

Queen Creek Veterinary Clinic - Their policy needs to be reversed - Veterinarians Near Me - Queen Creek, Arizona

Worse vet clinic I've ever been to. Super long wait times, even with an appointment. My dog is now in critical condition and I have to hope I can find the care she desperately needs in time. Every time I came in, I was seen by a different vet tech/dr who asks me the same questions that got asked at the previous appointment. No communication between them at all. What a frustrating experience. The most complacent and lackadaisical team ever. read more

Went to QC Vet as a walk in with my dachshund. I was concerned because she was reluctant to walk and was arching her back. She appeared to be in so much pain. The vet team brought me back almost immediately to check vitals and get the exam started. The vet tech (didn't get her name) and Dr. Mel were amazing. Dr. Mel was so kind and knowledgeable. She knew exactly what was going on and was so thorough with explaining everything to me. Thankfully no concerns with IVDD. She answered all my questions and prescribed meds for a soft tissue neck injury. My doxie is feeling so much better. I'm so happy we found QC Vet Clinic! read more

Queen Creek Veterinary Clinic - Veterinarians Near Me - Queen Creek, Arizona

I love Queen Creek Veterinary Clinic! I have two bunnies and the exotic vet takes lovely care of them. I enjoy every visit we have and they always come home happy. read more

Queen Creek Veterinary Clinic - Veterinarians Near Me - Queen Creek, Arizona

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The problem with this vet is that they prioritize money over quality care. I have been taking my dogs here for years and I can honestly say the service has declined and is almost none existent. I was taking my dog here quite frequently due to a sudden illness that we were trying to diagnose. I brought her in for blood test, urine Analysis, ultra sounds, and every single time the vets never called me for results. I had to reach out to them several times to get results. Every time they were sorry and so busy but after the third time it's not an excuse it's how they operate. The time it takes them to call you back can be a detriment to your pets life. My dog was there all day for treatment and they were supposed to get blood tests from the emergency vet and perform a disease panel. When we came in to pick her up we were told they didn't get the results and that they used an old blood test to make a medical decision without my consent. Then simple said oh didn't the doctor call you? No the doctor never calls. This place is convenient for super emergencies or something quick, but if you want quality care and to possibly save your pets life do not come here. read more

This rating is the result of multiple visits and several issues occurring over the last 6 months. I will start out by saying the techs are very nice here, so this is more related to select veterinarian's, & general policy / approach to time sensitive medical issues & our dog. Had a Vet not follow through with important allergy info they promised to email, even after following up. Experienced 3 day delay after calling in and requesting an urgent in-house prescription fill (for an infection), when we were just seen the day prior and left with a written prescription to try & save money due to the fact they gouge on their drug pricing. Most recently, had a deep skin infection on my dog's foot the other week, so they prescribed only 7 days worth of antibiotics. Much to no one's surprise, it wasn't enough & we had to come back. When I had to reschedule my follow up, they offered me an appointment 10 days out. Unacceptable for an infection that wasn't treated properly. The front office has also been less than helpful in multiple urgent scenarios in the past. They have walk-in appointments FCFS every morning, so we got there before 7am & were 3rd in line. While waiting about 90 minutes & being passed up for other walk-in's somehow, I overheard the front desk offer someone else an appointment 5 days earlier than what I was just offered the day prior (late afternoon). So finally we're seen by Dr. Capell , who concluded we needed 2 more weeks of antibiotics for his deep foot infection (more price gouging drug prices, yes we've compared to local & online pricing). Then she proceeded to try & charge me another $55 for the follow up, which would have most likely been completely unnecessary & not taken 2 hours out of our Saturday morning if they'd only went with a longer cycle of drugs in the first place. When I challenged this new $55 wellness visit charge & explained my position, Dr Capell came back to the room (I requested either her or the manager, & I was very courteous with the tech) & had a confrontational attitude because I dare question the morality of an additional office visit charge when we needed more medicine for an infection. After going back & forth & her stonewalling , she finally said I wouldn't be charged the additional $55 "because I was getting upset". Yes, this is a pretty typical reaction for humans when someone is trying to take advantage of them, with a rude attitude to boot. I let her know we would not be coming back, and that she could expect reviews on exactly what happened. In summary, these guys will take advantage of you when they can get away with it, and will purposely choose medications that may not be readily available at local pharmacies (past experiences with them), just so you're forced to buy from their in-house pharmacy, where you're likely to see a 30-50% markup over local & online pet medications. I would not recommend them to friends or family. I would however recommend that they don't allow Dr. Capell to handle face to face customer interactions over billing issues. read more

Queen Creek Veterinary Clinic - Infected paw. - Veterinarians Near Me - Queen Creek, Arizona

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Extremely high price, for the short time with dogs. Dogs that I have had the pleasure of beings I'm in our family, seem at ease with her. And that helps with anxiety, for my babies and myself. read more

Dr Mel is awesome she is so kind with my cats. She takes the time to listen to what you are worried about. Thank you Dr Carly from the bottom of my heart your awesome read more

Don't take your dog here unless they are perfect. If your dog doesn't like the vet or has any kind of reaction they will not attempt any form of visit/treatment and send you home. Complete waste of time and money. Switching vets was the best thing i've ever done for myself and my dog. **if that were the case, I wouldn't have had to switch vets. Everyone go to San Tan Animal hospital instead! read more

This vet is amazing! They time and time again blow me away with their hospitality and kindness while taking care of my fur babies! 10/10 recommend! read more

The amount of love and care my fur babies get from Dr Carly and her team make our hearts so incredibly happy. This is the first vet we have been to that doesn't care about the money, they care about your animal. We trust Dr Carly and her team more than anything to take care of our babies and that is one of the best feelings. I HIGHLY recommend this clinic and Dr Carly!! We have not seen any other doctor besides Dr Carly but I am sure everyone is amazing!! They also have great health care plans for your babies which makes it so much easier!! read more

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We had to put my husband's childhood cat down over the weekend, and they did their best to make a sad situation feel comforting. They were so compassionate and made our kitty feel relaxed and calm in his last moments. So grateful for the treatment we received here. read more

Queen Creek Veterinary Clinic - Veterinarians Near Me - Queen Creek, Arizona

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First time I've taken my dog here. It seemed OK at first, but I took my dog back for a follow up really lack of communication. I call them up to have them call me back because I got a few questions and they never call back. It's the same old Queen Creek Pl. just a different building. I wouldn't take my dog there anymore never again. They specialize in quantity, but certainly not quality and lack of communication big time. Follow up is horrible!!!!! read more

I very dissatisfied with our service we received. I also had to ask for the bills multiple times before it was sent to us for insurance

I have one of those little dogs everyone dislikes- I love her very much but she is a cranky jerk by nature even on her best day. A family member referred me here this morning when to my horror my dog woke up unwilling to use her back legs but unbothered by it. I feared the worst and called they were so kind very sweet and very patient as I cried and tried to tell them about the issue through sobs. The receptionist listened patiently and repeated back what I had said for accuracy. She said she was sure they could get me in but she wanted me to be informed it would be a bit of a wait. There was indeed a wait but everyone was so kind and so considerate for not only my comfort but the comfort of my pet. I was checked in quickly and they allowed us to wait in the car because my dog is reactionary and even though she is quite a handful, they were incredibly sweet and patient. The tech who did the intake clearly loves her job and it shows. She was so sweet to my extremely cranky dog. And very forgiving of my dog's bad mood. Vet was amazing! She reviewed everything in detail. She took a lot of time and never left me without information even prepared me for all possible situations and told me what would happen with my pet in the back. She gave me options, advice and even reassurance. Wonderful experience! With some rest and steroids, my dog should be fine, but if it had been the worst, I can't imagine a more compassionate team. They even clipped her back nails (which she will fight me to the death on) I was scared and would have done any test they suggested, instead they were compassionate, kind, helpful and didn't do 100 unneeded tests. (By contrast I had a different pup who injured her hip and Bainfield did X-rays, blood work, fecal c, meds and recommended an unneeded surgery to prevent that issue in future- dog lived 13 more years never an issue) Pricing -which is the lesser of my concerns was wonderful at Queen Creek. My pet was back being cared for before I even saw the paperwork! They truly cared about me and my pet. It felt like a great kindness to allow me more time with her given the situation. Staff from top to bottom is incredible! I highly recommend. I am so sorry ladies but I will absolutely be bringing my cranky girl back to you for checkups from now on. Thank you, thank you, thank you. You all made a big difference on a very traumatic day. You are all fabulous at your jobs and with your compassion and talents you have restored my faith in veterinary care ( I would have felt that way regardless of the outcome today.) 20/10!!! read more

They truly seem to care about your pet. Every member of the staff was caring from the front desk and checking in, to going into the exam room with the vet tech to actually meeting and seeing the Dr. All questions answered, everything explained in detail. I never felt rushed. I feel comfortable and confident of the care my dog will receive for his upcoming surgery. read more

The staff was kind and welcoming, the tech and vet were knowledgeable and treated my dog exceptionally well. Best of all, they saw me on time. It's been so long since a vet has not made me wait 30+ minutes in a waiting room that I expect it. I didn't even have a chance to open the book I brought, and I made it to work on time! read more

Absolutely the best! Dr Carly is amazing. She takes the best care of my mini schnauzers. All the staff is courteous and caring as well as super patient with anxious pet owners. This is the place to go for your pets! read more

I brought my dog here ever since we've moved here. We've never had a bad experience. Scheduling is easy, never too far out and they are able to take in walk ins. They recently made it so you can schedule appointments online, so it's now even easier. It's always clean with lots of seating available in the waiting room especially since the remodel. My dog was always anxious of other dogs and there was always seats available so we could sit far enough from other the patients. Staff has always been friendly, kind and helpful. All of the vets we met were not judgmental, very knowledgeable and don't rush you. We had to put our dog down a few months ago and that process was extremely difficult, but the staff was really great and made the process a bit easier. They offered a chocolate chip cookie to my dog along with multiple treats. They let us have as much time as we needed to say goodbye and even had a little condolences bag to give us. Even months later they mailed us a letter about grief and notified us that they made a donation in honor of our dog. From my experience I would say they are really great and care deeply about your pets. read more

Queen Creek Veterinary Clinic - Veterinarians Near Me - Queen Creek, Arizona

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waited in exam room for over an hour, never saw a vet and didn't even get the rabies vaccine we came for. will be rescheduling at a different vets office. be wary of this facility. read more

I want to thank them for keeping my cat safe. He was turned in and scanned for microchip. They took excellent care of him. I'm happy I have him home. read more

Queen Creek Veterinary Clinic - Veterinarians Near Me - Queen Creek, Arizona

Kind staff, great communication, they really do try to help both humans and pets get what they need!

Our new puppy Bruno loves his vet our tech and the staff loves him!! They're knowledgeable, well priced and very helpful! Even gave us a few other vets who could perform quickly and unusual request THE place for our pups long term care! read more

We are so happy to have a local vet clinic for our furchild! We are always treated kindly by all staff members and we trust them for all services. Aside from vaccinations, we recently took our senior dog in for dental cleaning and also for a cyst/mass removal and the scheduling to the drop off and pick up was so smooth and communication could not have been better! I appreciate that we were given as much information as possible when it came to going through the dental procedure (it was our first time!). read more

After moving to Queen Creek, I decided that it made sense to find a more local vet. I am so glad we found QCVC. From the staff at the desk to the people who answer the phone to the nursing staff and Vet techs to the actual veterinarians, this place is absolutely fantastic. The facility is immaculately clean. We have now been here three times for wellness visits and for one illness and the experience has been consistently positive. They are reasonably priced, communicate well, and genuinely love the animals for which they are providing care. Very satisfied!! read more

Have been bringing my puppies here and received the best care. The staff and practitioners are always so kind, friendly and supportive

We were new to this area and went to a vet that was not good for us and we found this emergency vet and we had a great experience here. When we had to take our dog in again we went here. Unfortunately, our pet had a terminal condition and we had to euthanize her. This place was so compassionate it and understood and gave us plenty of time to be alone with our dog. Highly recommend this vet!!!! Thank you for all your care to our dog!!! read more

Kept to schedule and on time. Much appreciated. People were very nice and friendly and did well taking care of our dog. Clean and no smell.

Took amazing care and very compassionate when dealing with loss of a pet. Thank you for taking such good care of my girl

Close to home. I have a new puppy that is needing shots. This is my first time trying this place I'm hoping I have a good experience. read more

Queen Creek Veterinary Clinic - Veterinarians Near Me - Queen Creek, Arizona

This place is absolute clown shoes. Showed up for a scheduled appointment, oh sorry we didn't mix your dogs shot correct, it will be 30 minutes longer. Oh okay, it's 2 in the afternoon not like I'm trying to get back to work or something. 30 minutes goes by oh yeah sorry it's going to take another 15-20 minutes. So an hour later they finally gave the dog the shot. Literally took them an hour to give the dog a 10 second shot. Wasted an hour of my life waiting on them. There has to be better options in Vet care that has some form of competency and accountability. read more

there are many other options for pet care, I'd look for another option. they try to upsell you service plans and the Customer service after the sale was not good. read more

Went here with my Maine coon. Was seen right away and the staff were very friendly. Helpful with a sanitary shave and antibiotics for my girl she is doing amazing l. 10/10 would recommend l. read more

Queen Creek Veterinary Clinic - Carbon Maine coon - Veterinarians Near Me - Queen Creek, Arizona

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Sunday urgent care for animals is a great idea. However you do wait an hour after being checked in to see the doctor, but hey its open on Sunday! Dr.Slice was really caring with my older girl, and willing to work with us and our treatment plan. Thanks Doc, we appreciate you! read more

The vet is very super sensitive. So you have to kiss her butt because she believes that she is the only one that can take care of your pet. So if you go to this location, you need to be very touchy feeling and kiss her butt. The doctor is very dramatic. Even on July 19, when the computers went down she was so overly dramatic about the situation, even when the situation was happening all around the world. She had a meltdown. If the computer systems are down all around the world, it's ok. It was not Banfield's fault, but she had a serious meltdown over it. Then, I had to call to make another appointment, instead of them calling me. My pet is my child and I am very protective of her. Please tell me all the information so I know what is going on. Also, when I say, Just do it that means I am giving you permission to take care of my cat. Yes, I may look homeless but I work from home. My cat is my child. read more

We found this veterinary clinic via Google search. Our dog was having an emergency and needed to be seen ASAP. I called and spoke to Stephanie and she answered all my questions and provided an estimate of charges. Thankfully, walk-in clients are accepted on Sunday's since were not established clients! We arrived and waited maybe 15 minutes between check in and the vet tech. Our vet tech was very thorough and professional. Super sweet too (forgot her name! ‍). Dr. Carly came in within minutes and went over everything and answered all our questions. Our boy was treated and sent home with meds. We were there less than an hour. Highly recommend and we want to thank Dr. Carly and staff for taking care of our boy! read more

I can't believe this business has so few stars! We've been coming here for YEARS. Yesterday's visit was to get our Australian Cattle Dog's teeth cleaned and to get him his shots. They did an outstanding job! I would definitely recommend them! read more

Queen Creek Veterinary Clinic - Riley - Veterinarians Near Me - Queen Creek, Arizona