I had a wonderful experience at this salon! The space is modern, stylish, and very welcoming. The…read moreatmosphere is relaxing, and the entire staff is friendly, professional, and genuinely hospitable. A special thank you to Alicia for my pedicure. She was attentive, skilled, and made sure every detail was perfect. I am very happy with the results! I was extremely satisfied. It was performed professionally, thoroughly, and with great attention to detail. Everything was done perfectly, and my feet felt amazing afterward. I highly recommend this salon and look forward to coming back!

I love this facility. It is like an Oasis spa Allan was amazing. He listened to everything that I…read morewanted the length and the shape were perfect and I wanted these viral glass nails, and I got exactly what I want. I'll definitely be back.

Wanted to do something new for my nails and I booked an appointment for the afternoon. Amber, my…read morenail tech, was so nice and did an amazing job. I love my nails! I showed her the picture of what I wanted and she was able to do it. Will definitely come back. I recommend this place. It's clean and staff are nice.

Updating, as my last three visits were not the best. The business suggests you use their online…read morebooking system but don't honor it. I began coming here by chance and was so extremely happy with the level of detail the nail tech showed. When I initially came in, I had only a picture and an idea of what I wanted. She made my vision come to life and was through, neat and took pride in her work. She was perfect, soft spoken and did not make me feel as though she was trying to upsell. Since that first visit, I've requested her as my tech through their online booking system but was never given an opportunity to work with her again, but once. I started waxing services and every time I would request this particular tech. This is an option on their website so I assumed they kept track. I made an appointment five days in advance and received a call on the day of, requesting that I arrive an hour before my appointment, which would have been an hour after the call I received. I declined. When I got to the salon, I heard another woman telling someone that she was also asked to come in earlier for her appointment because they over-booked. I figured that was a one-off and let it go. The next visit I made my appointment online and requested the tech. When I arrived, I stated that I had an appointment with a specific person and was told to wait in the private room. Someone named Laura did the waxing service. I did not object but I should have. It was not good at all. She was rough when applying the wax. She was not thorough and did not do my entire lower leg. She did my pedi as well and was very aggressive with the upsell, despite my agreeing to an additional 10-minute massage . When I come to the nail salon, I am coming to treat myself and relax, not be pressured to buy more things. On my last visit, I arrived and stated upfront that I had an appointment with the tech. They just had me go into the private room and some other person came in. Again, I went along with it. She was more gentle than the previous uncomfortable wax service I had, although, she did not wax my entire lower leg. Yet another perosn started my pedi and I finally got fed up and said that I made my appointment with a different nail tech. The tech in question heard me say this (she was doing a pedicure on a woman at the next station) and looked up. Someone came up to me and said that I would need to call to request a specific tech. I stated that this was the thirs time and no one ever told me this before. The tech doing my pedi must have been new because she missed steps. I initially wanted gel but changed my mind and got a regular pedi because I was not about to spend more money on a service and not be happy with the results. At the end of my appointment, they pressured me to give more of a tip then I deemed appropriate. Like, who does that? A tip is an added gesture, based upon the kind of service provided. If you have to be reminded to do steps of a service, or you fail to provide all of the steps of a service, why would you think you're deserving of extra money? Yesterday I attempted to call in for my next appointment, as suggested. The person who answered was having a hard time hearing me, I assume. I was literally screaming into my phone, asking for a pedi, underarm and leg wax, for the following week. I requested the tech I am comfortable with, and was told she does not do pedicures. Remember, she has done my pedi before, and she was doing a pedi on a woman next to me, during my last visit. I found this odd but let it go. She confirmed my appointment and then I asked who would be doing the waxing. She did not even listen to me. She asked if I wanted to add on the waxing. I told her I said that from the beginning. She confirmed and I again asked who would be doing it, mainly because I did not want that same person that caused me unnecessary pain when she was applying the wax. The woman obviously did not understand me. She had an attitude during the entire phone call and told me she doesn't know who would do it. That's when I got frustrated and just told her to cancel the whole thing and that I will schedule the appointment myself, on their website. Side note: I'm not making another appointment. As you all know based upon my reviews, I love consistency. Consistency is the key to happy, repeat customers. I expect the same treatment on day 1 as on day 101. I don't ask for much. I just want the service I'm paying for and to be treated with dignity, respect and care. Obviously, there needs to be flexibility on both sides but I gave them multiple chances to make it right and this just isn't it. I told so many people about this salon based on my first could of visits but I've had more bad visits than good so now it's time to part ways. Currently looking for a new waxing spot, preferably with bomb nail services in the Northeast Bronx/Southern Westchester areas. Please DM me with any suggestions. I tip very well if the services are on point.

I moved to the area recently and Ive been looking for places to get some services done like a wax…read more I called and the front desk let me know the wax lady was busy doing lashes and I would have to wait an hour or more. So I went home to take care of some things and waited for their call. They called me to come in and I basically said I'll have to get ready to step out since I was in the middle of applying a mask so give me a few minutes. I get there and what I walked into was an unfriendly welcoming from the nail techs, no greeting, no smile, just side eyes as if I was not the type of customer they wanted there. I dont know if its cause I had a hair cap on for my hair mask or because I was the only afro-latina in there. Even the customers were stand offish mind you thats not even the most aesthetic spa in the area. Zen Shu is and they weren't like this not even close. I told them what I was there for and I was told the lady left? 2x. Like what do you mean I spoke to you guys 20 minutes ago and you told me to come in. Then the lady from the front finally comes out says the girl "went to the store", that I will have to wait. Then proceeds to ask if I want to wait???? UH yess! I waited an hour for you to finish a service and I came outside like this, OF COURSE! You would think thats common sense. But no it's because the wax lady which apparently is the only one that does waxes there probably went home. Thats the only reason I can think of. So I waited maybe 5-8 minutes until I left and took my money to Beauty Spa, which is what I should've done in the first place. They were very attentive once I walked in, immediately stopped what they were doing and took care of me. I'm very disappointed in the latin community here, I worked in hospitality/customer service before so I understand the work behind it. But I was certainly not expecting this treatment after being called to come in. I absolutely hate wasting my time and today was a long list of to dos before I travel. They need to improve on their customer service as a whole. I would not be recommending my family or friends here at all. Theres so much better though you might spend a bit more, but care, hospitality and TIME is high on my list.

Good technicians. Been a few times. Last 2 occasions I felt like they booked my services knowing…read morespecific people weren't coming in to keep the business.

I get the good pedicure generally at the start of the summer here. Because it gets my feet sandal…read moreready. It's definitely pedicure service worth investing in atleast every quarter/season, but most importantly summer.

The two star rating is for the techs, they were nice but the quality of these nails are not worth…read more$80. They must have charge me for storing my body in their chairs for almost 4 hours. Because the price makes zero sense. And then the owner I'm assuming has the nerve to say to me well when you come back for the filling you can use the powder, like excuse me that don't make sense why would I get gel tips and then get powder. Even the technician who did my nails raised her eyebrows when I was told $80 for this she knew what was up. I don't recommend this place because the work I received today was not that great at all especially not for the price.

Today I had my nails done, and Wendy did a great job. I had a SNS and a pedicure. I highly…read morerecommend her. Lily's nail spa has fantastic workers.

Wendy is someone very special. She may be sweet, nice, and patience, but her emotional and…read moreintelligence quotient is not up to par. I can't tell you how many chances I've given her because I like to give a "nice" lady a chance to redeem herself. She had many opportunities to improve on nail tech skills as well as correcting safety hygiene issues, but she did not fix it, rather she makes excuses for it. Today, I had my underarms waxed. She kept re-waxing more than 3x in the area. She would not stop after I told her that I was hurting. Now, it is raw to the touch, infected, inflamed, and it hurts too much to sleep. I have a banquet to attend in a few days and I can't wear a sleeveless dress because she ruined my underarms. DO NOT GO TO WENDY. I've never met a more stupid beauty technician.

Everyone is so calm and relaxed here. I feel the same when I leave this cozy little place…read more I love the lavender pedicure, and mine lasted so long. At the end, you get a little shoulder massage if you're lucky.

I was servicing my car in the area and needed to kill some time. I searched "nearest nail salon"…read moreand called to make an appointment. When I arrived, Sunny and Erica greeted me in the friendliest manner. I knew instantly that I had found a new nail salon. The Milk & Honey Cinnamon pedicure smelled delicious and provided the TLC my feet needed. I'm so happy to have found this gem.

The service here is top quality ! They were all very sweet and had a wide variety of colors to…read morechoose from. I had gabby as my nail artist and she was very sweet and double checked to make sure i was satisfied with my result would 10/10 recommend!!

I have been going to Natural Nails for years. Very pleased with service and environment.read more

First of all, the manicure was very rushed. My manicurist spoke very minimally, never introduced…read moreherself, and never made eye contact with me. It was a very cold and unsettling experience. The salon is dark and dingy, and just does not seem clean. The instruments were all thrown in a metal dish with no sanitary wrappers. It looks like they are used and re-used on every client without being sterilized. In this age, with so many transmissible diseases, that's an outright disgrace. The pad where you place your hands was stained and dirty-looking. The manicurist placed a paper towel over the stains. The emery board was old and nasty looking, as was the little finishing sponge. As far as the manicure itself, my cuticles were not soaked in warm water, and they were not pushed back properly or managed, so the polish starts FAR from the base of the nails. It looks like I had this manicure done a week ago, and the nails have grown forward. Also, some of the nails were filed round, while others were filed square. It was $17 for a plain manicure. I gave the woman a $5 tip - only because I am a generous tipper, and I thought the remainder of the manicure would improve. It did not. There was no neck massage, no thank you, no goodbye - nothing. That's a wrap for me - never again!

Giving an updated review.. I thought I'd give this salon another try--because why not tempt fate?…read moreBig mistake. My manicure was rushed, my skin got cut multiple times (apparently filing the sides of nails counts as "art"), and when I flinched, the technician blamed my nail shape. Two days later, my fingers were still on fire like I'd been holding a tiny barbecue. If you enjoy blood, pain, and awkward blame-shifting, this place is for you. Otherwise... steer clear.