Very rude and unprofessional. Wants to try to over charge for EVERYTHING. Then tries to make you feel guilty because they are working on a holiday. Even after giving a 25% she couldn't even say thank you when i left. Do better read more

Good morning came into this establishment for a manicure a pedicure that was advertised on their window for 35$ . It looked clean and friendly so I thought. The lady named Maria was so kind and did a great job on my feet . I was thrilled spoke with her asking what her work hours were because I would love to return at a later date when I had more time. Conversation went well and now proceed to do my manicure as she cleaning my nails the owner comes over states she has to charge me an additional 10$ for the color o chose to my surprise I said why she said the polish was special and organic so I said I use this product it's from London town a lakur that the range of colors are beautiful. At wholesale prices cost 8$ per bottle . I asked why are you charging me extra you have no posting and this is just a different brand that is now becoming popular but doesn't warrant an additional cost especially when that was not saltwater when I arrived . She said it didn't matter her behavior unprofessional and rude . The owner came over to charge me and stated now I have to pay an additional fee for using my credit. I explained to him that their rules and hidden charges must be posted for customers to view when they come in. He became rude and combative. Totally unprofessional and inappropriate. To future customers interested in receiving services from this establishment save your money ! It's not worth your time . You will be treated better elsewhere.!! read more

Love it!! Annie is the best. My go to place for nails, they do a great job with designs read more

Lush Nails - Nail Salons Near Me - Hartsdale, New York

This is my second time here. I started coming here after seeing the hype in a mom's group. First time I came with my daughter for mom and daughter day. She is only 5. I had mentioned that on the phone so that they can sit us together. But we are two different corners and I was nervous and was keeping an eye on my daughter all the time. Despite of her age, the technician who did her nails wasn't friendly at all. She was intimidated and broke into tears in sometime. I let it go thinking they are busy and covid situation. Thought of trying again as I still hear lots of good reviews and went there again today. I showed the person who was doing my pedicure the ombré for sns nail I wanted to do. I asked if she can help me pick colors and she suggested something. She wasn't helpful but showed me two colors and said this is the closest to it and it will look pretty. I go to the manicurist and she puts it on and it didn't look like anything i wanted . The nail technician said painting gel on top of the sns will Help. First she picks a different color.. then says silver sparkles would looks nice and gets that. End result doesn't look anything like I wanted. But I said to Myself I wouldn't come back here. I reach home and I see it's already peeling off. In like 5 hours after I did. I paid 87$+tip for this. I would had let it gone this time too if the color was not peeling off. Anyways never coming back here. I have attached the pics from my today's experience. Pic 1- the ombré I wanted Pic 2- the final look Pic 3- gel paint already peeling Pic 4- gel paint peeling in few hours after it' I also felt I was being rushed both the times. They wouldn't even answer correctly. Wonder if my skin color was a problem. Coz I find they had patience with other customers. I also noticed they taking pictures of other customers's nails but not once I was asked in these two visits. It may be working for others... but bad experience for me twice. Lo read more

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Cute aesthetic when you walk in, but they will pull out prices out their ass. I got basic pink french + a mans manicure SHE DIDNT EVEN CLEAR COAT for 125. aaaand it is saturday. i got my nails done SUNDAY not even a week and they are chipped, lifting. they laid the gel too thin on my nail bed and obv this is the result. Looks decent but invest elsewhere. waste of time & money. read more

So so happy to finally have found a home for clean and safe manis & pedis. KIM & Lily are amazingly professional, accommodating and efficient business owners. All the technicians are so good that you will never want to go anywhere else. In fact I made that mistake once when I was out of town and would rather wait and have bare nails than go anywhere else again. read more

Lush Nails - Nail Salons Near Me - Hartsdale, New York

The quality of customer service was very poor , the tech working on my manicure and pedicure was also managing phone calls and the cash register which meant her stopping every few minutes to complete a transaction. There were no apologies or acknowledgment of the interruptions. In addition the manicure nail polish chipped within 24 hours . There was also a customer who walked out who was tired of waiting and another customer who arrived and her appointment was not honored and had to sit and wait because it was crowded. The vibe was not relaxing at all, it all felt rushed and hectic . I will not return to this salon nor recommend. read more

Zero stars. Zilch. None for Lush Nails. My girlfriend visited this establishment today and called me in tears immediately after to recount her horrible experience here. She was met with unprofessional racist behavior from staff (especially the manager) and a pedi/gel paint job done terribly. As she was seated in the spa chair, she let the technician know what she desired and she pulled out her book to read while the "pampering" was started. As she was reading, she noticed the technician beginning to cut corners, foregoing what is SUPPOSED to be done for this type of request (standard procedure for pedicures for the uninitiated is to remove old polish, clean all parts of feet/nails, and paint.) The technician hoping to take advantage of my girlfriend reading her book, chose to lie and claim that cuticles are cut and feet are cleaned/exfoliated AFTER gel polish is applied when confronted about it. Immediately, a very kind (white) customer seated adjacent to her, receiving the same thing, was having her cuticles cut and feet cleaned before polish was applied, aka the typical pedi. A stark difference in services received. Transcript from my girlfriend: "I asked why my cuticles weren't being cut... I was told repeatedly that the gel polish goes on first and everything else happens after to maintain the gel polish. I found a lot of flaws in this policy or rule because I am not new to getting gel polish as I have been doing so for years. They could not reconcile their claims with what usually occurs during a proper pedicure, that they were cutting corners and when I asked if it was because I was Black, everyone walked away, unable or unwilling maybe to reply. I asked to speak to a manager FOUR times and the gentleman that came to watch the 'spectacle', ignored me TO MY FACE. Humiliating. It was then that I burst into tears because the next customer was as shocked as well. At that point, I heard the nail tech mutter under her breath 'you don't trust me?' to which I replied: 'it's not that I don't trust you, rather, you blatantly lied to me numerous times.' She continued to mutter under her breath and that's when I saw through the facade. I no longer wanted to be in their presence. I no longer felt COMFORTABLE. This experience forced me to tears... As I walked out, I was greeted by a bystander who expressed her concern for me, kindly asking what had happened to me. When I explained, she informed me that she does NOT patronize this nail salon because they are incredibly rude." I NEVER write reviews but, this business needs to be exposed and held responsible for their ridiculously terrible actions. The racism my partner had to experience at a time when one expects tranquility is unacceptable. To all of those involved in this degrading experience, remember: you reap what you sow. Shame on you. read more

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Been here a few times. Once very close to their quitting time and the squeezed me in. Staff is very friendly and they do quality work. Great salon ! read more

Super happy with this gorgeous UV gel set by Lina!! The salon was really clean and all of the staff were very kind and had great attention to detail. Will definitely be back! read more

Lush Nails - Nail Salons Near Me - Hartsdale, New York

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Very professional and clean. Staff is friendly and there is no waiting when you make an appointment.

First time here.. my nails and toes came out nice. Buuuut the guy that did my nails could of cleaned them better. They were well painted but for me getting a good job done on your toes is important! I did gel on my nails and regular manicure on my toes.. $52. Location has parking.. they did not check for temperature.. but they do all have mask on (so do you) & gloves. As soon as you walk in, they tell you to wash your hands! They do sanitize the chairs after you get off of them.. read more

Lush Nails - First Time Here Lets See.. - Nail Salons Near Me - Hartsdale, New York

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This was my first time going here after a friend recommended it. I've been hesitant with the pandemic and as you can see in the photos my nails were a month overdue. Sean took off my extensions and did this SNS dip powder on my natural nails. I told him what I wanted and he picked the perfect color. The owner Kim is really friendly and responsive if you have questions, call or check out their Instagram. I'll be back! read more

Lush Nails - After-- SNS dip powder on my natural nails in color "Oui Oui." - Nail Salons Near Me - Hartsdale, New York

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LOVE this place! They are so nice and have been able to take me as a walk in for gel manicures. I will keep coming back! read more

Lush Nails - Just got a French Gel Mani and the woman made sure everything was perfect! Also, got a fantastic massage! - Nail Salons Near Me - Hartsdale, New York

Jocelyn always makes my nails look so amazing appreciate the work she does I give her hard nail design to do and she delivers all the time . !!!!! read more

I will never go to Lush Nails again. The front desk attendant (the owner) is rude and lacks customer service skills! When I call to make an appointment, I expect to be started on within 5 minutes of my appointment time! I had to wait 20 minutes and then she decided she would remove my nail polish! No thanks, you will not get my money...and 20% tip! read more

I love Lush Nails! I had been going to other salons closer to me for years until I discovered this place! The owner Kim is so sweet and she runs a very efficient, professional business. They take appointments and are always on schedule. Plus their prices are super reasonable. The nail technicians are all wonderful and always take the time to do their best on my nails and ask for specific preferences. They also are great with designs. Everyone working there seems to really get along. 10/10 would recommend to anyone! read more

Lush Nails - SNS with tips - Nail Salons Near Me - Hartsdale, New York

Last Saturday I went salon without appointment, because my ingrown toenails that was indifferent. So the staff name kim was great job with pedicure that was much comfortable my toenail and I want to thankful beautiful job read more

I Love Love Lush.. My daughter found Lush Mother's Day! Lush and Lily saved the day. New to the area my daughter booked an apt for Mother's Day at another salon ( POP & Something?? I think Polish) to find it was so filthy disgusting we left. My daughter felt so bad and searched LUSH SAVED THE DAY!!!! Lush booked us an appoint to come right in!! When we arrived they were so pleasant, we were asked to wash our hands and were seated us right away. The salon was clean and sanitized. We were both over the moon. I have very sensitive skin I went to Lily, she was so sweet and understanding, she really was amazing with me. A girl with pink hair took care of my daughter. The atmosphere was wonderful everyone that works there all happy. I have been getting my nails done for over 35yrs and I couldn't believe how amazing it was to hear laughter from the employees in a nail salon. All the nail techs talk to each other and laugh how refreshing. I mentioned it to Lily she said they were all friends I said I love it.... In the end we both were so pleased and very happy Thank you Lily for the pleasant experience! I will see you again in 2weeks They are the best, clean, talented and really love what they do.. This is now my new and now forever go to spot and I couldn't be more excited or happier. read more

This isn't my first time at lush. The prices always fluctuate but this time it was unacceptable. I came in on Thursday for a gel overlay fill-in. The woman doing my nails didn't see a problem at first. Nothing had broke. Nothing was lifting as she started to file. She stated that I needed a new set... okay. So a new set of gel overlay according to their website is $65 why was I charged $85 and there was no one at the front desk that I could talk to besides the one that I did my nails. I did not get any design even if they charge me $15 for a removal why am I being charged $85 does it cost $20 to remove a gel overlay? If so, that is ridiculous I got a single color, not a special color, and I was even given the wrong shape. I will think twice before ever making appointment or referring anyone to the nail salon. read more

I've been trying to grow my nails all my life! I heard about powder manicure and tried it, but the salon tried failed terribly. I walked into Lush Nails and it was so zen like, I was in love. The owner, Kim, was nice and promised they would work on my nails and get them to grow. Well, they did and I've I've never looked back! The technicians are all so nice. The salon is clean. they use good polish, and SNS powder. Nice atmosphere, great prices, and great technicians! read more

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I reallllly wanted to like this place because I heard such good things and saw so many beautiful nail designs and art work. I am looking for a nice place for my girls trip in may that can do designs so I wanted to test run lush. The photo with the black polish was a nail set from their Instagram and it's beautiful the nails are perfect. The pictures you see are how my lines came out. They are not super bad but not at all was the Instagram represented. The ladies were nice the pedicure came out good. It was clean and had so many colors. But the design was not only not what I expected but I asked multiple times to fix it and if the nail technician couldn't do it I'd rather her tell me and we leave it alone she ended up having a guy do it but he did it and put my hand in the gel light before I could even see them and clearly it wasn't right still. I just wished they would of directed me to someone who could do it or just suggest something that was doable or not did them at all. Guesss the search is still on for a place. read more

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I couldn't have asked for more amazing nails! This was my first time coming here and they exceeded my expectations! The salon was calm and clean and everyone was very friendly. My nail tech was jay and he did an AMAZING job. He was very gentle and didn't cause me any pain or discomfort and most of all he gave me gorgeous nails! I will 100% be returning read more

Lush Nails - Nail Salons Near Me - Hartsdale, New York

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I wish I could give Lush Nails zero stars. I called Monday (checked phone records when I got home). When I walked in at my appointed time, 12pm, they asked for my name and I gave it to them. The person at the counter said they had no record of me calling. She kept blaming me: when did you call? Who did you speak with? Are you sure you called the right number? She said well these two who just walked in have noon appointments and then I have 2 more waiters. She said you can wait 15-20 minutes or come back. I said I can't come back. And 4 people for pedicures wouldn't be a 15-20 minute wait. This is not how you run a business and I will DEFINITELY not ever return and I WILL tell everyone I know of my experience. read more

I am a regular at another salon in the area, but after a friend recommended Lush Nails, I thought I'd give them a try. I booked an appointment for a manicure and a pedicure on the day of. I walked right in at my scheduled time and had no problem sitting down for my pedicure right away. The service was satisfactory and they did what was requested, but I left feeling like I still needed my feet scrubbed/soaked a little longer and the cuticles of my finger nails were not completely cleaned up. I actually went straight home and trimmed what was not taken care of. Overall, it was OK but I wouldn't say that it wasn't completely worth the expense. I think I'll stick to my usual salon. read more

My go to nail salon, Kim the owner is such a sweetheart. Lily does my nails and I recommend her to everyone. The salon itself is very clean. Lily's work is so good! I always look forward to getting my nails done. read more

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New manager is very rude. Both times I went my nail tech that I requested wasn't there. Got no phone call ahead. When giving my gift card the owner was annoyed and then asked me if I was going to give my lady a tip. He didn't give me a second to put my card away. Increased their prices but their services got worst. Have been going for 2 years, but will not be going anymore. Ashamed. read more

Hands down the best nail salon in Westchester. The salon is modern, clean aesthetic and owners are impeccable with cleanliness and organization. Then have the best selection of colors, super modern and the most talented nail techs. The owners are professional and modern. My favorite nail salon. read more

Tried this place several times and I really wanted to like it. The owner is very rude. My pedicures never lasted and was not happy with SNS.

They used to be great. They changed owners recently and some of their staff is different as well. And they raised their prices, which was understandable. But the SNS didn't last as long as it used to last. Two nails chipped after a little less than 2 weeks. It used to last 3-4 weeks. Disappointed. Not sure I'll go back. read more

I made this account just to one star this place. If you want to tip even though you have already tipped, this is the place for you. My service went well until it was time to pay, where the cunt bitch receptionist asked me to be more gratuitous when tipping. I tipped 10 dollars and was embarrassed in the whole salon. My boyfriend had to come in because the card machine was down for 20 minutes and then she charged the wrong card. Absolutely terrible receptionist and this place will never see my money again. This is the 6th time I have been here, a loyal customer lost. Good job read more

I love coming here to get my nails done! The staff are very professional and always giving advice on what color to get! It's a very clean place! read more

I don't live in the area but I was running errands close by and needed a manicure so I stopped in and gave this new place a try. Lovely staff and bright, clean salon, and the best part is that nearly FOUR weeks later, my SNS manicure still looks just as good as it did on day one. I'm truly impressed and wish I lived closer! read more

The best SNS dip powder manicure I've ever had! Guyten did my manicure. He was quick and did a beautiful job. My nails are the perfect square shape and the polish did not come out thick at all. They also did not charge for SNS powder removal from my last manicure. Mike did my spa pedicure and gave a great leg and back massage-- every spa pedicure includes a 10 minute back massage in addition to the 10 minute leg massage you get during your pedicure. I will definitely come back here when I'm in the area. read more

I really loved how they did my nails but i have been to other places that were less pricey and have done my nails just as nice or if not better. I would recommend lush to anyone without a tight budget read more

I wrote about this place last week but it never got posted because I called and they never said anything on the phone I'm waiting I said hello? They said hold on they made me wait because they had to do a credit card and then they had to take a picture of the customers nail while I'm waiting to make an appointment. So I hanged up and I'm never calling back because they are very unprofessional with there service read more

Could of been a 5 star until the lady in the front gave me attitude for not giving their amount of tip?? & she was being aggressive with my receipt... the nail tech did really great on my hands and feet, obviously if i had enough on me i would of tipped better than just $5 but you don't know my situation, in general though, you never know anyone's situation. So much bad energy with that front lady read more

As always, the best. Have been going here for over a year which is rare for me as I often times get sick of nail salons. Jenny is the best!

Amazing designs, amazing customer service, amazing covid precautions. Lynn is an incredible artist and can do literally anything!

My friend and I booked an appointment here for 2 people. She has never had a pedicure before and was nervous. We both just had children so this was the perfect place for relaxation and peace. When we arrived we were asked to wash our hands and were seated right away. It wasn't crowded at all and it eased her anxiety. I think the woman who took care of me name was Lily and boy, was she amazing. A gentleman took care of my friend who she was also pleased with his service. This is now my new go to spot and I couldn't be more excited for the switch! Its 5 minutes from my house, clean and they practice social distancing. Also, their customer service is A1, just how I like it. They have a wide variety of colors and designs too! Thank you for the pleasant experience! My boyfriend has a spa manicure appointment tomorrow and I know he'll be very pleased, just as my friend and I were. I cannot wait to return ! read more

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