Cancel

    Open app

    Search

    Queenz N Lipz

    5.0 (1 review)
    Closed Closed

    Queenz N Lipz Photos

    You might also consider

    Recommended Reviews - Queenz N Lipz

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - Queenz N Lipz

    You might also consider

    Verify this business for free

    People searched for Cosmetics & Beauty Supply 2,764 times last month within 15 miles of this business.

    Verify this business

    EBS Beauty Supply

    EBS Beauty Supply

    1.5
    (8 reviews)
    2.5 mi

    Everything was great! The vibe was welcoming and it was easy to find products. If you looking for…read moresomething local and quick for hair this is it.

    I went to EBS Beauty with my sister today, and honestly, the customer service was very…read moredisappointing, on the owner's part. MIND YOU THIS WAS MY FIRST TIME HERE EVER! We weren't greeted at the door at all. Which is really fkng crazy because at many other beauty store I've visited, i was greeted first. HELL EVEN AT WALMART & DOLLAR TREE IM GREETED as soon as i walk in!! And FYI, It's not about wanting authority.. it's simple customer courtesy that's clearly lacking! PERIOD. Anyways When we doubled back to the counter, the owner (Eli) was sitting there ON HIS PHONE the whole time and STILL didn't greet us. I asked about the Wheel of Fortune thing because i genuinely didn't know the requirements to spin it, and he didn't even seem like he wanted to answer at first. Eventually he told me when you give the store a google review you get to spin the wheel. I smiled and continued to be polite throughout the duration of our conversation, but he awkwardly didn't smile at me & didn't give me any type of kind customer service gestures; Not even once during the entire conversation. My sister was looking for a wig, so we showed him a picture, and he eventually walked us to the wig area, but his whole attitude was dismissive and rushed. I even kept looking back to see if a line was being produced behind us, but nobody else was where we were at (at that time) so it wasn't like i was holding up any of his other customers... I wanted to ask if I could touch the wig or at least see how it moved.. SOMETHING! but at that point he acted bothered the whole time, like helping us was a chore. I was just trying to get pricing on wig for my lil sister. It's like he was judging us from the start. Maybe because I had on a bonnet and hoodie? Still, that's no excuse for bad customer service. Like maybe get a website made so you wont have to interact with your customers????? ‍ When I asked him about amla oil, AT FIRST i was told, by him, that he was sold out of that specific brand i wanted. Then i asked again, but for an alternative at least & instead of actually helping, he just brushed me off and said, "All the oils are in the middle aisle to the right." Like NAH DUH SHERLOCK but ight. I went to look for an alternative oil and i found it on my own after some time, but the whole vibe in the store was just off, except for the pretty young black lady that greeted me had great energy. Her customer service was warm, inviting & she honestly deserves to be in a better environment and i guess the cashier with A LOT of makeup on her face was alright but I'll get back to her soon. He stayed in the wig section on his phone, he helped the other 2 customers that was there but i noticed he was neck deep innat phone so im already knowing. Idk if he thought we were gonna steal or something, but that guy whole vibe was very weird from the start and had my little sister feeling very uncomfortable. But i needed my sh!t after driving so far to get here anyways ‍ Later, when I checked out, I asked the lady with ALOT of makeup at the register if they had stronger combs because my hair- is very thick and needs something sturdy. Before I could even finish explaining, she cut me off mid-sentence (literally right where i put the dash) and just said, "All the combs are gonna be at 6 B".. i just said ok, and walked to that aisle but gawd damn lady, let me finish talking!?! But that was really it her customer service was okay but let a nga finish... The wigs were not all that either from what i remember seeing. I used to see EBS wigs on social media because a rapper named Mya P (she made the "Fairy" song), used to wear the wigs and promote the store. That's honestly why I gave this place a chance because her wigs looked good. But what I saw in person looked cheaper quality, mostly synthetic mixed with a little human hair.. rough hair ends.. helmet type look. The quality might've went downhill over time. ‍ Maybe because too many people have stolen out of his store because of poor location ‍ that's on you boo, but that's not an excuse to treat new customers badly either. It also seems like the owner is more focused on catching a shoplifter to post for attention!! Rather than actually welcoming and retaining Real customers. It's disappointing, because as a Black woman, I love supporting beauty supply stores PERIODD, but the energy here was flaky and unwelcoming FROM THE OWNER. I don't know if it was racial bias, bad attitude, or just poor customer service, but either way, I won't be coming back unless this review somehow lets me spin that wheel, but I highly doubt it LMAOOO!! (and I'm okay with that) But seriously, it really sucks that I drove more than 20 miles out here. I came in ready to spend money, and yeah, i left that establishment with my $50 worth of products. But definitely while feeling judged and disrespected.

    Photos
    EBS Beauty Supply
    EBS Beauty Supply
    EBS Beauty Supply

    See all

    Queenz N Lipz - cosmetics - Updated June 2026

    Loading...
    Loading...
    Loading...