I HATE getting my blood drawn because I hate needles and blood but Annabel was so great!, I literally didn't feel a thing. I also tend to faint when getting blood drawn while sitting but this place was super accommodating and provided a bed. I like their technology to sign in and how it gives you a wait time to when they will attend you. Mine said 8 minutes but I was attended after two minutes which was great! I will be coming here from now on! read more

Clean, bright office. Nice staff. TIP: best to get there right when they open at 7am -or- after 2pm, otherwise, bring an iPad & a magazine or two because you'll be waiting for about 1.5 hours... read more

Such an easy and quick process! I checked in and seriously less than a minute later I was brought in for my lab work. Anahid was very kind, calm, and made the whole process a breeze. Everything took less than 10 mins and then I was done! Will def go here the next time I need any bloodwork again. read more

Second visit at Quest to draw blood, once again Anahid was not a disappointment. She's amazing, very caring, and great at drawing blood! She goes the extra mile for her patients, she's the best!!!! read more

Parking is a scam. You must leave your keys in the car. Even if not tandem parked. This was not clear from the attendant. I parked in a single space not blocking any cars and was fined $5. Park in the lot across the street. No rip-off, normal garage. Make a reservation for the lab. I was the only reservation and only had to wait 20 minutes. read more

I was always so scared of getting my blood drawn because I hate needles and in the past, I didn't like the way it felt. I was so nervous and almost crying when I went in to get my blood drawn. But Anahid was the most gentle person ever! I told her about my fear and being uncomfortable with it. Anahid was very nice and understanding and made sure that I felt absolutely NOTHING when she put the needle in my arm! WOW! Anahid made my experience so much less stressful and now I don't feel as scared as I was to get my blood drawn. So glad Anahid is there to make everything a lot better. A true professional! read more

I don't normally write reviews but I had to for this. Anahid was amazing. I have always been bad with needles and have been told several times that I have bad veins. After having a horrible experience at another center two days back, I read the reviews and decided to schedule at this center with Anahid. Everything the reviews said are true. I have never had a blood draw experience so quick and easy! read more

Labs are generally very busy places without waits, but there online appointment system is extremely helpful and easy to navigate. Once there, just a few lines to fill out, scan insurance card, and your in/out in no time. read more

This is where you go for quick, efficient, unfriendly service. It's been completely robotized - scanning this and clicking that - which has its pros and its cons, and is the way of most things lately but seems more suitable at Target. If you are in a hurry and not in need of any modicum of warmth, you'll probably be pleased with this lab. I've been a few times, because I mostly just want to get in and get out, but I don't think I would bring a young child, an infirm elderly person, or anyone needing any TLC. On the upside, it was pretty clean during my last two visits, and I found free parking quickly on my last one, first thing in the morning. On the downside, the folks I have dealt with there have seemed kind of annoyed by my presence, and I swear that I do not give anyone any kind of a hard time whatsoever, because I know if you aren't nice at a restaurant, you run the risk of something unpleasant happening to your food in the kitchen, so for sure I'm not taking any risks with the employees using needles on my body. Anyway, I probably will go back for convenience, but that does not mean I'd give it an overall thumbs up. read more

I love this place no waiting, really clean and nice personeel. Anahid is really nice she did my 1 year old blood work and did a great job she helped me twice and I can say she is the best read more

Anahid is always wonderful! She's drawn blood samples from me many times. Each and every time she's been pleasant, careful. and fast. She can draw blood when others have either refused or gave up trying due to difficulty with my small veins. I wish others had her good attitude. She's the best! read more

Anahid is the BEST! I was so tired and just ready to go home and nap but she was so friendly from the start and I couldn't help but smile and feel all happy. She kept me talking while she drew the blood so I barely even noticed the needle, and she was SO FAST. You can tell she's a pro, and she's also literally such a kind soul, she gives off IMMACULATE vibes. Love her. Thank you, Anahid !! read more

Anahid did an excellent job drawing my blood. I am very happy with my service and would come back here next time I need blood work.

Arrived early as a walk in and wait time was no more than 5 minutes , I was greeted by Anahid she was super friendly and made the visit effortless . read more

People working there give great customer service it the scanner machine on the left is not working it has been 10 months.

For me, this branch is great. Right by my work. I made an online appointment, showed up early, and was actually out and done before my appointment time. I waited less than 3 minutes. The service staff was great, and the tech did the fastest, cleanest, most painless blood draw I've ever had. It took maybe 4 seconds. Kendra really knows what she's doing. The place was super clean too. Great experience. read more

Worst place ever the lady working should get fired ASAP she literally broke the needle in my babies arm and start moving it all around without seeing baby veins pls stay away from this place read more

I walked into this quest after another one was closed. So glad I did. I had blood drawn by ANAHID, who was amazing! I have never had such an easy painless blood draw, EVER! I am sooooo glad the other Quest was closed, Thank you ANAHID! xo read more

I've got thicker skin than most and a lot of time, when getting blood drawn, it can quite painful but Anahid was not only just very personable and easy to talk to, she expertly drew my blood. Probably the best experience I've had. Thank you Anahid, don't forget about those Russian dumplings! Kinkhali read more

Walked in and checked myself in, within a few minutes I was called to the back. I have to go routinely being a type one diabetic. Anahid was the lady that drew my blood and she did an excellent job, she was very nice and personable. I will be coming back here for sure ! read more

I visited this lab yesterday and was pleasantly surprised! Wait time was less than 5 mins. Anahid was very friendly and professional. I have thin and slippery veins and usually go through struggle when need a blood test. This time, I didn't even notice how Anahit inserted the needle, it was so painless, no bruises after. Definitely we'll deserved 10 stars! read more

Very fast and friendly service. Many thanks to Anahid who made it easy!

This place is awesome. ANAHID is the best. She was able to draw blood very quickly when other nurses have a very hard time finding my small veins. She took me in as a walk-in and That stopped me from waiting a whole week for another appointment. Thank you so much I ANAHID, you're the best!!! read more

My husband had a lab test yesterday. He was told to bring back a specimen today. I thought I would just have to drop it off, but oh, no....not how it works now. I had to register with their new computer system. I ended up waiting more than an hour just to drop something off. While I was waiting, a man went ballistic. He was yelling a screaming before he went out. Soon after, another man started complaining about the new computer system. He left, too. The woman next to me ended up on the Standby list. After waiting for a long time, she asked the security guard how much longer. He said they were busy and he was sure she wouldn't be seen. She asked why no one told her. He shrugged his shoulders. He said when there are people in the waiting room at 5, he must tell them to come back the next day. The man next to me also had a complaint. He told me he has been going there 4 years, but it didn't used to be like this. It was a nightmare. read more

God awful. You have to stand in line to input your info on a little touch screen, and since the room was filled with tons of seniors not quite hip to new technology since the Eisenhower administration, that line took a long time. Then when I finally got through it and put my info in, the screen said it would be a 45 minute wait. WTF! I've been to diagnostics labs before on my lunch break! Really frustrating experience, I didn't even wait to get my blood test, I just hightailed it out of there to go to another where I've parked my car, walked in, for my testing and walked out the door back to my car in less than ten minutes total. read more

I called their office to try to ask a receptionist a couple questions before my appointment but they only have an automated voice system that runs you in circles with options, there is no option to transfer to speak to a real person. Even though I came to my appointment early, I was expecting to have to wait 30-45 minutes to be seen, like any other medical office. But I only waited 5 or 6 minutes after checking in for my appointment, which was easy to do at the front counter. Not waiting forever was a pleasant surprise. And the facility was clean, which I very much appreciated. I wish they used a little more patient discretion though because one poor fellow came up to the counter with a specimen in a bag and the receptionist loudly asked what it was, "URINE OR FECES?" Embarrassed, he quietly responded, "uhh...sperm count.." but the whole lobby heard his answer. She could have offered him a bit more privacy, in my opinion. Once I was called into the room, I was asked if I had my order form and insurance card. BRING YOUR INSURANCE CARD, they turned 2 women away today in the short span of time that I was there because they didn't bring their cards. The technician didn't introduce herself, sat me down in a booth, and proceeded to talk with her coworker about something not related to my appointment. She didn't tell me how much blood she was taking, didn't ask if I was afraid of needles, didn't ask if I was allergic to latex (she used latex gloves), didn't reassure me that it wouldn't hurt. She just kept talking to her coworker who was (needlessly) inside the lab booth with us. She cleaned my vein and right before she was about to stick me with a needle I said, "Excuse me, this is making me really uncomfortable, can you not talk and laugh while you're drawing my blood? Thanks." The coworker walked out of the booth and the technician was silent after that. Sometimes I think people forget they are working with HUMANS who should be interacted with when they are coming to you for a service! And a scary one at that! Not many people love being poked by needles! I wouldn't have minded her gabbing with her coworker if she had taken the time to introduce herself, briefly describe the process to me, and reassure me. But she didn't acknowledge me until I (kindly) told her to shut up. This technician soured my experience. read more

Getting my blood drawn has always been a horrific chore. I just recently had my blood drawn by Claudia. After my statement of "my veins are non existent" she simply said "show me what your working with" and BAM. First try. No problem. I was so relieved I I cried. Im used to the digging around for the vein. Claudia made the whole experience pleasurable. I highly recommend Claudia if you want the job done quickly and painless. read more

Terrible service...made an appointment for blueprint for wellness...they had no idea what i was talking about. Told me my doctor did not order that particular test...and there was nothing they could do about it. Looked like they really enjoyed telling me "NO" and without providing any suggestions to get the test I want...and didn't even have the corporate number for me to call an complain...again another "NO, I don't have that information...you can go home and look it up yourself". Don't know why I pay so much for shitty medical care.. read more

5 Star experience every time (except one thing...see below) - I've been there about 7 times in the past 4 years, always had an appointment. The website is very easy to use. Today when I checked in with the touch screen, that was really top notch. Most importantly, every single time I've gone whoever takes my blood did it QUICKLY and PAINLESSLY! 5 star experience every time. Today it was Anahid who was the superstar! The ONLY reason I'm not giving 5 stars is last time they couldn't get my platelet count and I had to go to a blood specialist. I promise if they get it this time I'll come back and update this review to 5 stars. **update Jan 9, 2013 they got it, so I changed my number from 4 stars to 5 stars.** Top notch awesome place. Highly recommended. Oh by the way I've always had an appointment and the wait time been 2 to 14 minutes. I've never had the 1.5 hour horror experience I've seen on other reviews. read more

I have been going here for the better part of 2 years now, and have never had a bad experience. The techs are very professional. All of the staff that I have met are kind and patient. Came straight from my Doctors today and got in right away. I believe I sat down for 5 minutes and I was called. I'm glad that I don't allow all of the negative reviews deter me away. read more

Better than the North Hollywood location but not by much. Can't say that they are always late just 80% of the time. Sit in the waiting room & all you hear is people complaining how they are always behind schedule. Every time that I have gone with a scheduled appointment, they were always late. Won't complain about the times I've gone without an appointment, fair enough. read more

I really want to like Quest Diagnostics because I like the idea of streamlining things forgetting sometimes it comes at a cost. I missed the old three person lab I went to before Quest swallowed it up but I contented myself by knowing that at least with Quest I could make my appointment on-line. Turns out once again, corporate big fish eats little mom and pop--and we are the worse for it every time we comply with the corporate desire to make us numbers instead of people. I had to learn this lesson the hard way. So I can make an online app't and walk-in close to my appointment time: SOLD. As stated above, I have the habit of falling for this trick. But I get there today and there's a 20 person line for the sign-in kiosk--two of the three are down. Quest, if your whole gambit is to make my experience easier with your corporate can-do, then DO it. I almost wait in that line because there was no sign explaining, and if I'd waited in line, I'd be toast. Luckily, I ignore the line and the disgruntled mass of rabid walk-ins crammed into perimeter chairs and swagger up to the counter at 9:27 for a 9:30 app't feeling a little too proud of my online app't and figuring that gives me gravitas over the chair sitters and line standers. When I state my intentions to the behind-the-counter-gal, about three people in the line yell out "Hey, I have an appointment too," then chaos ensues and the desk gal has to put out ten fires. Meanwhile she lets me sign in even though I started a small skirmish by speaking up, loudly stating that the others should not have waited in line because anyone who misses their appointment time by waiting in line or other means turns into a pie-eyed walk-in, ZAP, and you're a perimeter chair-sitter aka lemming. BTW, there's signage but it's all meaningless and confusing. Once I get inside, the gentleman taking my blood does the corporate-style spiel--20 questions to confirm that I am indeed who I claim to be and statements about how blood draw works yadda-yadda--though I tell him I've had blood taken once a month for years, like I have the nerve to imagine I'm an individual and not a number. I would be wrong. He tells me he has to say it. Yet in spite of what he imagines is his professional blah-blah, it's a time suck and why everyone outside is waiting longer than they need to. All of this adds to their disorganized unprofessional NOT better-than-the-old three-person-lab they replaced. And out of all of those disgruntled line-waiters and perimeter chair-sitters, barely anyone complained. Since when are we okay as a society with giving our power away? If everyone complained en masse, stood up and came forward, believe me, Quest will listen. Stop being lemmings people! Stand up and be counted. Go to the front of the line! Quest is behaving badly--don't let them get away with it. read more

if you have a choice between 2701 or 2601 choose 2601~! 2701 location is across the street from 2601 and it is SMALL. if you have an appointment like I did that day you'd better be prepared to wait because they'll take the other people ahead of you even if they didn't have an appointment! the desk person was very rude and i will not be going back to this mis-managed location- 2601 is much better and you get priority for making appointments unlike this location! read more

It was my 1st visit and I was very impressed. Although appointments are encouraged, they accept walk-ins. I didn't make appointment as they don't offer any early appointment on the website. Knowing that they open at 7 AM, I went over there at 7 AM. A group of about 12 people were waiting by the door to get in. there are two touch screen monitors for us to use to sign in. They then called us into the room. My technician Sammy A. was very skillful, he has been there for 20 yrs. He was personable also. We chatted while he was drawing my blood so the session went by fast. I was out of there in 40 minutes. Since I arrived shortly before 7 AM, there were a lot of street parking in front of the bldg and they are free which is another bonus. read more

This place used to be good, but many of the employees have changed and it seems like they don't know what they're doing. I brought my grandma here thinking just like last time we'll quickly get her blood drawn and leave. They called us to the counter twice asking for paper orders when I had clearly stated it should be on care360 since we faxed it. The two employees look at each other like I just spoke a different language. Then they say there is a problem with one of the tests. Since we had been waiting for a long time already I said just forget that test and let's move on!!! Then they ask us to sit down again!!! I felt like we were puppets. Finally they call us in and send us to the bathroom in a very unprofessional manner. We stand in front of the bathroom for 10 min because someone is in there. The phleb who called us in had disappeared. She finally reappears again and says let's just draw her blood. Are we puppets here? There weren't even that many people outside for me to think it's a busy morning for them. They had more phlebotomists inside than they usually have. Unbelievable and completely unacceptable for a phlebotomy clinic to behave this way. read more

Had a great experience here getting a routine blood test for me and my daughter. Basic and gets the job done. Thank you quest

Tried calling the number that yelp lists, (818) 840-8004, but it was the wrong number. Someone from a high school office picked up -.-''

I get my blood drawn every 3-4 months. Each time I go online and make an appointment and don't have any trouble getting seen promptly. I also don't mind the computer check-in. Everyone that has drawn blood has been professional. If you're looking for chit chat or someone to read your mind and hold your hand, then this isn't your place. The reason for four stars instead of five, is that I have witnessed, and helped, some elderly patients try to use the computer check-in and there isn't any staff to help them. Also, I hate the parking garage. read more

Horrible. I waited for an hour then the lady calls my name and says i have to go to labcorp like why didnt u tell me from the beginning all the time her and her coworkers were laughing and joking i mean she could've read my papers from the beginning and simply say from the beginning that i have to go to labcorp read more

Reading the reviews of the past and from my own experiences at Quest, I can't say that I was looking forward to going here again. It stared poorly when I was unable to change a reservation time that their terrible phone reservation service screwed up (online might be better) because the number provided wasn't in their system and combined with never being able to speak to a human and then having the computers go down when I finally show up at 6:45am (not my reservation time since I had to pass on that) making it a wasted trip didn't ease my fears. Turns out, when I showed up the week following, the people were actually really nice, the service was fast (out of there in a half hour) and I was treated kindly and with respect. Nice turn around Quest! Now just have some humans answer the phone and a way to check if the office computers are working before I show up and you'll get a 5. read more