I went for drug testing. The testing hours are 9-11pm & 2-4pm. The building is so bogus and the…read moreinstructions on how to get to the office are unclear. Staff is was okay, you can check yourself in at a kiosk

I called ahead to ask a question about the process. The lady that answered the phone was very rude…read moreand said they don't offer what I was asking for. It was a pre-employment drug screen, and I had a scheduled document stating this was the place I needed to go. Fastforward to 4pm. I entered the office and before even getting to the desk the same lady started yelling drug screenings are over. We are no longer accepting people. I asked for clarification, so I didn't make the same mistake in the future... She rolled her eyes and was the rudest person and degrading. I got home and changed my screening location adding another 10-mile drive to get there. I will not return to this location again and I do not trust them with any kind of information that I need to advance my future.

Mismanaged slow. 10 employees at front desk doing nothing. Do not come here for lab work.read more

I went to get my genetic screening testing at alverno lab and was told that they only do that test…read morebefore 3pm Monday thru Friday. ok.  I call to confirm again and i am told the same thing. so I take off work 2 hours early, get there at 1:30 and am told that they can get only take it before 1 mon-sat.  ok.  so I call this morning and am told that they cannot take it Saturday but can take it Mon-Fri until 4:30 pm.  so now I'm about to completely lose my mind. I leave a message for the manager who is supposed to call me back Monday and my doctor.  are you kidding me?

I had the distinct pleasure of going to Future Diagnostics at 254 Republican Avenue in Joliet…read more Everyone was phenomenal!!! I just wrote a review for Future Diagnostics at New Lennox because I didn't see this location... oops... this is the location I had MRI done. It's located in Joliet. Well worth the drive from Chicago!! Everyone was so professional, medically knowledgeable and so very kind and caring!!! And the MRI cost was nearly 1/3 less than the hospital I was referred to originally. I was able to get in so soon after calling!! Lori Russ is phenomenal!!! All of the MRI techs are great!! Each person I interacted with was professional, so knowledgeable and so very kind! And, each person really took the time and listened to what had been occurring with me medically..so refreshing!! I recommend Future Diagnostics without reservation!! Truly the best medical experience I have ever had!! Many thanks to Future Diagnostics and all there!!!

Quick and painless these guys got me in quickly and got out very quickly as well. Thankyou for…read moretaking the time to take care of me and my issues.

I feel crazy giving a drug testing place a 5 star review but hear me out... I worked for various…read morecompanies and I'm used to going to a Physicians or Amita Care facility for drug tests / physicals. I've usually had to wait over 2 to even 4 hours at times to actually get something super small done! You want to know how long it took to actually enter the building, take my test and leave? Less than 30 minutes!!! There were people here too and the lady was knocking them out like nothing. It definitely helped get me back on with my life and things I had to do! It's easy to miss but I reccomend this place.

Twice now have experienced apparently untrained technicians. She had to stick both arms and both…read morehands today to take a blood sample. Previously they caused serious bleeding by damaging my veins with butcher-like multiple sticks. Note: I never have problems with giving blood elsewhere. Beware. Stay away!

ENT Keith M. Lertsburapa, MD is great , very thorough and addresses all your concerns and doesn't…read morerush you in and out, great personality, definitely recommend

My 3 year old needed stitch removal, quick and easy . He even got a sticker. The lady that removed…read morethe stitches was quick and efficient. Thank you

Staff was very helpful and attentive! I went in due to ear blockage and walked out all better!!…read moreWait time was not long!

I had the BEST experience at the Future Diagnostics Group located in Joliet, IL…read more Every person there was kind and more than accommodating! They took the time and patience to listen!! Lori Russ was phenomenal and the MRI techs were great... very caring, kind and very helpful !! I had an MRI done and it was a third of the cost of having it done at the hospital!!!! I have a close relative who is a radiologist and he reviewed the report and had such compliments about the radiologist report!! I RECOMMEND FUTURE DIAGNOSTICS FULLY, WHOLEHEARTEDLY AND WITHOUT RESERVATION!! Thank you to everyone who helped me while I was there. All were completely professional, medically knowledgeable and caring and kind. Will definitely go there again if I should need an MRI again!!!

We have been here before and always felt comfortable and well cared for. I came in and stood at the…read morecounter waiting to check in while the young girl waited on another gentlemen. Then she was on the phone and doing something on the computer. No hello, no I'll be with you in a moment, no smile or acknowledgement. She finally turned and asked if I had an appointment. Still no anything. She may have well of been a robot. What happened to common courtesy and a polite greeting? If you are working in a public capacity you should have some common manners. Everyone else I dealt with was friendly and courteous. My appointment was handled in a professional manner in a reasonable amount of time. First impressions are important.

They deserve 0 stars. This company took money from my not for profit. Lockport water supervisor…read morestated test results of my lead test was skewed because the building had been vacant for over 5 years and they failed to instruct us that the water had to be flushed first. They told us that we would have to be charged an additional $120 dollars. At the end of the conversation I was told no we wont repeat your test but "thank you for contributing to our employee salaries and my $700,000 lab equiptment". Do not do business with these people. They are also members of the Joliet Chamber of Commerce and fellow board members as well so I will let all of my networking groups know about the rude and incompetent service. Sorry I went to this place.

This is the email i just sent to the company…read more To Whom it may Concern, I just called to find out how to test my well water and the women I spoke to was rude and very curt. She said to check your website and when I told her I was on the website she said I was on the wrong one in a very rude manner. I'm not sure if this was how business is conducted there regularly but I won't be recommending calling Arro labs any time soon. Here is the reply the owner sent me below. She is the rude person I spoke to. You have to read bottom to top. You can see her attitude come through.: Re: Joan Serdar [joan.Serdar@arrolab.com] Sent: Tuesday, January 19, 2016 10:27 AM To: Me They certainly are welcome to have a client as yourself On 1/19/2016 8:33 AM, I wrote: Not sure why you would act rude to a new customer but I'm sure your competitors will be happy. Keep up the good work! ________________________________________ From: Joan Serdar [joan.Serdar@arrolab.com] Sent: Tuesday, January 19, 2016 8:32 AM To: Me Subject: Dear Sir, I was the "rude woman" that answered your call yesterday. Please remember that you did not listen to what I was saying. I told you that I had a web address to give you and you cut me off and began rambling on about the commercial testing website we have. Had you stopped and listened to what I had to say, I would have been able to POLITELY refer you towww.aqua-chek.com. I must admit you were the FIRST person to behave in such a manner. Joan Serdar -- Joan M. Serdar ARRO Laboratory, Inc. 815-727-5436 815-740-3234 (FAX) -- Joan M. Serdar ARRO Laboratory, Inc. 815-727-5436 815-740-3234 (FAX) Previous Item Next Item Connected to Microsoft Exchange