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    Quest Diagnostics

    2.9 (26 reviews)
    Closed Closed
    Updated 2 months ago

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    2 months ago

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    6 years ago

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    3 years ago

    Terrible service. Can't make an appointment online then walk ins are not even acknowledged until they feel like it.

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    8 years ago

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    Ask the Community - Quest Diagnostics

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    Quest Diagnostics

    Quest Diagnostics

    2.6(8 reviews)
    5.9 mi

    Quest is a huge company and service varies in different locations. My doctor sent an order for me…read moreto get my blood drawn and said I can go to any Quest office. Well this one is inside a pharmacy in a little strip mall in Montecito. The office was run entirely by a polite and, as it turned out, a wonderfully skilled phlebotomist. She took me without an appointment, helped me sign in, and then quickly did the blood draw and sent me on my way. She runs the whole operation herself, alone, and does an amazing job. The whole process took about 15 minutes and I left there feeling like I had gotten no nonsense good old fashioned good service. And I'm a cranky, somewhat cynical old nurse with a low tolerance for bad patient care. Wow, was I impressed and pleased. I will definitely come back here again if needed. Thank you most sincerely and please give this woman a raise. You need to hang on to her.

    On 5/11 the office was open but unstaffed when I walked in to get an urgent test kit. I called the…read moreState St. office and asked if anyone was working, and was told the tech at Montecito was probably busy doing draws. On 5/12, I arrived at 8am, waited 15 minutes, then asked the pharmacy personnel if anyone was there, and they confirmed no one had come in yet, and that no one ever showed up the day prior. I tried to contact the customer service 800 number, but there was no way to speak with anyone to ask what's going on. Also, the mobile app wasn't working right, even after updating it. I'll be moving my lab business elsewhere!

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    Pacific Diagnostic Laboratories

    Pacific Diagnostic Laboratories

    5.0(4 reviews)
    30.5 mi

    In the past, when a doctor requests a blood, urine, or feces sample i have gone to another place…read morethat begins with the letter Q. I don't think I can say the name here. Q always has long waits. Yes they are shorter with appointments. it is often crowded at Q. A couple years back, my doctor said, Do you want to go to Q or Pacific Diagnostic labs? I had never heard of Pacific. I said I would try Pacific. WOW!!! This place has never had more than 3 people in the waiting room!! You do not need to make an appointment. Say what??? It is so dang convenient. The test results are super fast!!! Many of the doctors who are affiliated with CMH can see your blood results. So my gastroenterologist can check out my results as well as my endocrinologist. Easy peasy. I forgot to add my general doctor to my lab work. You can tell Pacific labs of all the doctors you want to see your test results. Pacific Diagnostic Labs are nearly perfect. I did have a couple of times when my insurance said there was a problem. I called and these 2 issues were resolved. I believe that there is only 1 or 2 people who work here. I do not know the name of the main gal. She checks you in and does the tests. She is a 1 woman show. She is always kind, friendly, & professional. I low-key do not want word to get out so this place doesn't get crowded and yet, I owe my fellow yelpers this knowledge.

    I am afraid of needles and get close to fainting after I get my blood drawn. I told my phlebotomist…read moreup front, and she was so lovely and helpful. It was literally pain-free. I still started to faint (not her fault), and she took great care of me and kept me conscious. I will absolutely go back.

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    Quest Diagnostics - laboratorytesting - Updated June 2026

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