My wife and I are both seniors and use prestige taxi for two doctors appointments this week and are…read morevery satisfied with the service, dispatcher and drivers. We were treated with respect, professionalism and friendly attitude. Would recommend to friends and family.

Not a good quality cars service, they arrive late, dispatch is unprofessional, cabs are nasty &…read moredrivers try to over charge.

Our pickup from the airport was quick, and the drive to our hotel was great. I highly recommend…read moretheir services!

We used Precision NY Chauffeur Service for our family vacation to NYC, and they were absolutely…read moreoutstanding from start to finish. They handled our pickup from LGA to our Midtown hotel and later our return trip back to the airport, and both rides were flawless. This was truly 5-star service and one part of the trip I didn't have to worry about at all. The vehicles were clean and comfortable, communication was clear, and everything ran exactly on time. It was worth every penny compared to mass transit or other ride services. What really set them apart was their customer service. When we were dropped off at the airport, my son accidentally left his phone in the car. Umar went out of his way to drive all the way back around and personally return the phone to us--no hesitation, no attitude, just genuine care and professionalism. I can't recommend Precision NY Chauffeur Service enough. If you want reliable, stress-free transportation in NYC, this is the company to use.

THEY ARE AMAZING. On time all of the time. Clean new cars with professional drivers!…read more Thank you

I lost an item in a wb cab and they went above and beyond to make sure it was returned to me…read more Georgia who took my call was kind and understanding and reassuring, everything I needed as all my electronics keys to my home and cars and important paperwork was in that bag. Thank you for everything.

This car ser for people on Medicaid or Medicare is no good. They don't notify you if they're coming…read moreor not, pick up up late, leave you if youre not ready by the time it's time to pick you up even though They dropped you off to your appointment late. Can't give zero stars beacause you need to give something to leave a comment.

I have lived in many countries throughout my life, but I have never experienced such terrible taxi…read moreservice. The driver was extremely rude and unhelpful. I was carrying some boxes with me, and the day before, I had asked them how much they would charge. They told me it would be $10, but in the end, they charged me $30. Shame on them! I did not expect this!

There car service is good, I just wish more of the drivers would carry receipts, I need receipts so…read moreI can get Partially refunded from my insurance company That's a problem for me...

If you want to be late? Call and ask for a cab in English…read more If you want to be on time? Call and ask for a cab in Spanish. These people suck

Clean car, friendly driver who greeted me AND the toll booth attendee with a genuine "Good morning"…read moredespite the ridiculous 4 am pick up time. The dispatchers were helpful and my car was on time. I paid $45 from Inwood to Laguardia, which was a bargain compared to what I paid earlier in the week. I'll be calling First Class next time I visit NYC.

I have used this car service for years now. I want to support my local cab company. I am satisfied…read morewith their service...most of the time. Nothing is absolutely perfect. Some drivers are very good, and some others can be rude and don't listen to you...particularly if you are female. My disgust is mostly with their app. It does not always work for me. I a not sure why. The dispatchers are the rude ones...they do not let you talk to them. They will hang up before you get a chance to say anything, but I have also experienced this with other cab companies. It is rude, but this seems to run throughout the whole industry of using cabs and taxis.

Be aware that although they do take credit cards, unlike a yellow or green cab, they are going up…read morecharge you an extra fee to use it. And even if you ask about their credit card policy they will not warn you about this fee. My already high $55 fare jumped to $60. If I had known I would have just built in time to go to the bank for cash. When you call they will just take your destination and quickly hang up as soon as they mention how long you'll have to wait. If you didn't hear it, or you have a question you will have to call back. Srsly. No follow up questions allowed w/o a 2nd call. So listen closely. Cars are usually in very good condition and drivers are generally courteous.

The worst car service, on the planet. The most inexperienced cabbies that do not know any singular…read moreshortcut that exists. They seem to be running a little stupid game that is claiming they are downstairs/outside but not around at all. You cannot even reach the actual driver just customer service idiots who don't speak any English and assume everyone understands Spanish. Everything is always 1 minute 1 minute but they arrive 20 minutes later causing you to be late taking someone to school or an appointment or to work. Then they have the nerve to curse you out over the phone. The dirtiest cabs ever my shirt was dirty and stained from one female drivers cab. If you want baboon and monkey service look no further. Kiss car service kiss my fcking ass!!!!

They have a very nasty girl working there that hangs up on the customers! Also they send very old…read morecars that breakdown in the middle of the trip and you get stuck without anyway to get to your destination! I would not recommend them! They're very unpredictable and unprofessional!

Called a cab for my mother and instead of the person trying to let me know the last 4 of the…read morelicense plates and time. Just give me time rushing me off as if people still call them in and don't really use Uber or Lyft. Just for the damn driver to go to the wrong address and not call to confirm that he was near

today is my last day using this cab service! i draw the line at unprofessionalism and rude service!…read moreWatson cab service has sent a car (via prestige service) and the driver never came. to make matters worse, this driver sent me a very nasty text message after theyd fail to meet me at the correct address. after calling watson to speak about this experience, the dispatcher said it is not their responsibility because the driver was for prestige! please save the stress and disrespect and use another service!!!

If I could give zero stars for this company I would. They don't even deserve a star. I was…read moreattending my sisters wedding over the weekend as part of the bridal party and was traveling from the Bronx to New Jersey. I called Watson to request a cab to Penn Station so that I could get to NJ Transit to take a train. I spoke with the dispatcher, Raul, who sent a taxi to me at approximately 6:30 am. The driver takes me to The Port Authority and I asked to re-confirm: "This is Penn Station?" To which he replied "yes!" Then dumps me on the corner and takes off after paying him $50 in cash for the ride and a $5 tip. I go inside to purchase my train ticket and realize there are only bus tickets available. I ask an employee who tells me I need to go to Penn Station because I was at the Port Authority. I called the driver who was too far gone to assist in getting me to the right location so I then had to spend another $18 on a yellow taxi to get me to the correct location. When I called to express my grievance with the Dispatcher I was told nothing could be done, there was no supervisor available and I would need to call back Monday to speak with a Francisco. Because of this egregious error I did not arrive to my sister's wedding in Asbury Park, NJ in time and had to be replaced by a guest in the ceremony! This was a once in a lifetime occasion and it was absolutely ruined for me! I called today to be given the COMPLETE RUN AROUND! Not even an APOLOGY! Absolutely disgusting! The attitude and dodgy behavior has prompted me to leave a Yelp review. Raul is completely incompetent. He told me the cab that I was sent BY HIM the morning of apparently was from a third party driver and there wasn't anything that could be done. I explained I called their dispatcher at Watson directly and provided the info which had to be passed down from them as I never told the driver my destination, he knew it from the dispatcher! I asked to still speak with Francisco as I was told to call back today to speak with him. Raul puts me on hold with no response whatsoever. 5 minutes later I call from an alternate number and press him as to if I'm just being brushed off and placed on hold or am I waiting to speak with Francisco the manager? He tells me "he's unavailable." So I then asked why would you treat a customer this badly? You put me on hold rather than telling me to call back or taking my information for a call back? I don't expect to get any money back as I paid cash, but the least they could have done is offered an APOLOGY and maybe a voucher or credit in the future. The most disgusting, irresponsible and unprofessional TLC company I've ever dealt with in my adult life. Stick to LYFT and UBER, they are way more strict with drivers and had I used that I absolutely would have been refunded for this ridiculous error! This is why these TLC independent business are all going under! DO BETTER because your company and its employees are TRASH!

The worst service ever. Several time I have taken this cab…read moreservice and it always a issues. My wife just took a cab from there and literally left in the wrong address...and she wAs trying to him and he wasn't listening... totally left her.

Their service has gotten so bad. I was quick to recommend them in the past, no more! Not even the…read morename change will help them. The dispatcher (Friday nights) super rude! Just horrible! They actually deserve a half a star!!!!