The worst. I reserved a mini van for 5 adults and luggage. They sent something way too small two…read moretimes. Almost missed our flights. Finally drove ourselves

Took my money when I paid ahead told me a refund was issued and if I'd like a cab I'd have to…read moredouble pay with the chances of having it happen again. Or pay cash. I think this is a shitty way to handle a situation like this. Why aren't drivers penalized for canceling rides after the customer waits over 10 minutes and why isn't the customer given a notification or heads up about a ride canceled. I have to literally check my phone over and over until the driver arrives and again could cancel at any moment. Now I'm here with no cab , 25 minutes wasted and literally getting in the bus that was 30 mins away I was trying to avoid waiting for. Not to mention all their drivers are friends and family without proper TLC. I'm new to the Bronx and don't know too many car services. Please don't use them. And David this is all your fault because you're unprofessional and could've found a solution.

They provided exceptional service from the start until the end. Their communication was great…read more Their drivers were polite, and the vehicles were very clean and comfortable. They provided car seats for our young children, and were also flexible when we needed to change our return date and time. I will definitely use them again.

I just wanted to respond to the comments made by the owner Muhammad W. First of all, I do…read moreappreciate his polite response. I just want to make sure that I'm clear about the failed "Lowest Price Guarantee". After making two separate efforts to clarify why Precision's price quote was so high and why the Lowest Price Guarantee wasn't being honored, I went with another company. And, I'm really happy that I did. The company that earned my business, was not only comparable, but, in my opinion even superior. Muhammad's response appears to indicate that the companies that gave me price quotes were somehow inferior. Precision has been in business 18 years, and the company I went with has been in business longer. Precision's price quote was much higher than the competition and was for a Cadillac or Volvo sedan, not the beautiful new black SUV that picked up my girlfriend. Lastly, the professional chauffer that was our driver, was impeccably dressed in a black suit and tie. Our driver had over 30 years experience as a licensed, professional chauffer. This gentleman even showed up 25 minutes early! What an incredible experience! Muhammad, I truly appreciate your response and your generous offer. The purpose of this updated review was to clarify that the company that we went with, was not inferior in any way. For some reason, you referenced Uber or a taxi service in your response. I hired a superior, licensed, insured and incredibly professional competitor. Price was certainly not the only deciding factor. I'm hopeful, that this could be a learning opportunity for you and you organization in regards to your " Lowest Price Guarantee". Thank you again.

THEY ARE AMAZING. On time all of the time. Clean new cars with professional drivers!…read more Thank you

I lost an item in a wb cab and they went above and beyond to make sure it was returned to me…read more Georgia who took my call was kind and understanding and reassuring, everything I needed as all my electronics keys to my home and cars and important paperwork was in that bag. Thank you for everything.

This car ser for people on Medicaid or Medicare is no good. They don't notify you if they're coming…read moreor not, pick up up late, leave you if youre not ready by the time it's time to pick you up even though They dropped you off to your appointment late. Can't give zero stars beacause you need to give something to leave a comment.

The driver was friendly and helpful. He assisted my elderly mother into the car and folded that…read morewalker like a pro.

There car service is good, I just wish more of the drivers would carry receipts, I need receipts so…read moreI can get Partially refunded from my insurance company That's a problem for me...

If you want to be late? Call and ask for a cab in English…read more If you want to be on time? Call and ask for a cab in Spanish. These people suck

do not get any cabs from here ! everyones car smells like…read morecigarettes ! the dispatcher is only respectful to spanish people ! nobody talks english ! no cars are ever available!

I have used this car service for years now. I want to support my local cab company. I am satisfied…read morewith their service...most of the time. Nothing is absolutely perfect. Some drivers are very good, and some others can be rude and don't listen to you...particularly if you are female. My disgust is mostly with their app. It does not always work for me. I a not sure why. The dispatchers are the rude ones...they do not let you talk to them. They will hang up before you get a chance to say anything, but I have also experienced this with other cab companies. It is rude, but this seems to run throughout the whole industry of using cabs and taxis.

Be aware that although they do take credit cards, unlike a yellow or green cab, they are going up…read morecharge you an extra fee to use it. And even if you ask about their credit card policy they will not warn you about this fee. My already high $55 fare jumped to $60. If I had known I would have just built in time to go to the bank for cash. When you call they will just take your destination and quickly hang up as soon as they mention how long you'll have to wait. If you didn't hear it, or you have a question you will have to call back. Srsly. No follow up questions allowed w/o a 2nd call. So listen closely. Cars are usually in very good condition and drivers are generally courteous.

WARNING: PREDATORY BAIT-AND-SWITCH SCAM & UNPROFESSIONAL SERVICE…read more DO NOT USE KISS CAR SERVICE. I booked an SUV with them for Monday, August 17th, to move my belongings from the Bronx to Long Island, and the entire experience was an absolute nightmare from start to finish. First, getting a reservation was a mess. I was left on hold for 15 minutes before having to hang up and call back. When the dispatcher finally answered, he was completely unprofessional, continuously calling me "sweetie" over the phone, which made me feel incredibly uncomfortable. Despite the terrible phone etiquette, he explicitly quoted me a guaranteed flat-rate of $170 cash for the long-distance trip. On the day of the ride, the scam began. The driver sent a link where the screen suddenly showed $200 instead of the promised $170. Then, once he actually arrived at my house in a black Toyota Highlander SUV, he aggressively changed the price yet again, demanding $250. Because all of my heavy bags, my mom, and my sister were already packed and trapped, he blackmailed us into paying $80 over our original phone agreement when we had no other choice. To make matters worse, the driver mentioned his daughter went to Princeton University, so you would think he would have some empathy for a stressful college move-in day. He didn't care at all. The moment we arrived, he completely refused to lift a finger to help us unload. While I had to rush off to find the check-in tent to grab my dorm keys, he just dumped all of my heavy storage bins, suitcases, and packages onto the sidewalk, leaving my mom entirely by herself to scramble with the luggage. Kiss Car Service pulled a predatory, deceptive bait-and-switch scam on a student and left us stranded on a stressful moving day. They are dishonest, exploitative, and incredibly rude. Save your money, avoid the harassment, and just use a standard Uber XL instead. 0/5 stars.

They have a very nasty girl working there that hangs up on the customers! Also they send very old…read morecars that breakdown in the middle of the trip and you get stuck without anyway to get to your destination! I would not recommend them! They're very unpredictable and unprofessional!

Called a cab for my mother and instead of the person trying to let me know the last 4 of the…read morelicense plates and time. Just give me time rushing me off as if people still call them in and don't really use Uber or Lyft. Just for the damn driver to go to the wrong address and not call to confirm that he was near

i was picked up at my place and told the taxi man that i got no money that if he could get me to…read morethis place i will get him the money from my family who was gonna wait outside when he arrived the guy agreed when we got there my family took 5 minutes to get to the taxi the wait was too much for him the guy proceeded to take out a weapon to injure me the guy was 6ft taller than me why the weapon when my family arrived with the money he grabbed it and ran gladly to the car i never forgot that guy and i will find the guy

today is my last day using this cab service! i draw the line at unprofessionalism and rude service!…read moreWatson cab service has sent a car (via prestige service) and the driver never came. to make matters worse, this driver sent me a very nasty text message after theyd fail to meet me at the correct address. after calling watson to speak about this experience, the dispatcher said it is not their responsibility because the driver was for prestige! please save the stress and disrespect and use another service!!!

The worst service ever. Several time I have taken this cab…read moreservice and it always a issues. My wife just took a cab from there and literally left in the wrong address...and she wAs trying to him and he wasn't listening... totally left her.

Cab 148 is a thief. I used this car service for two years almost every day in the morning and if I…read morewent out shopping to the supermearket or out. Now just a few weeks ago I went to the supermarket paid with my debit card all the cash I had on me was a new $100 dollar bill and two fives. I asked the cab driver (148) if he had changed he said no and asked if I needed to stop at a store I said no I have two fives. When he drop me off I thought I gave him two fives but I actually gave him the 100 and five I called the base and you would think they will try to help out as much as possible to a loyal customer because the dispatcher even to told me yes I know you call every morning. he said that I only gave him a five and two singles... LIE LIE LIE cause I was gave any cab driver ten dollars and when is a cab ride seven dollars... but the fact that the dispatcher or the base it self was trying to dismiss me and will not give me any information about the cab driver to make a formal complaint or do an investigation themselves. I was loyal to them for two years they didnt have the best services and most of their cab drivers can not speak or understand english but i still tired to work with them. Well the lost one customer for not even trying to help out in the situation. And to the cab 148 krama is a bitch