I feel compelled to write about my experience given the mixed reviews here.
I have just moved to New York with only a single suitcase in tow (point being, my clothes are very precious right now). I started subletting in a building without laundry for the first time in my life and was completely lost as to where to do my laundry. I did my usual Yelp search and every place had at least a few reviews that terrified me-- bleach stains, lost clothes, etc. I turned to my roommate for suggestions and she told me to come here.
I walked in around 6 on a weeknight with my plastic bag containing nearly 70% of the clothes I had with me in the entire state of New York. The people at the counter were so nice-- I told them it was my first time and I had no idea what I was doing. I asked for a service wash with regular pick-up. They weighed my clothes and charged according to the chart posted right by the scale.
Around 24 hours later (which, by the way, appears to be the normal turn around time-- pick up after 7pm the next day) I returned to another extremely nice woman at the counter who produced my very clean and very good-smelling clothes, not a sock lost or a bleach stain in sight! I will definitely be going back to this spot-- they cleaned my clothes as well as I could for about the same cost. read more