I can't say enough about the service. Communication with Jake was fabulous! He kept me well…read moreinformed. Eric and Dan who came to do the service of moving some very heavy furniture and other items up down the stairs were awesome. They were so nice and polite and did a great job. They were faster than I thought they would be, costing me less money. They even folded up all the moving blankets! I was delighted!

Positives - I got an early appointment slot when other companies couldn't, the movers were polite…read moreand did arrive ~15 minutes after calling to correct the address Negatives - Appointment window changed online with no notice; late arrival due to wrong address - Poor communication from office/management; repeated calls required - Crew appeared unprepared to handle the treadmill despite it being disclosed upfront - Significant wasted time waiting for guidance/additional help; unclear billing expectations - Manager canceled the job mid-move after items were already loaded/unloaded - Furniture left disassembled (bunk bed), screws missing, items left in different locations - Felt rushed during booking (pressure to pay deposit quickly) I booked College Hunks in Orland Park because they had the earliest available slot and I wanted to get the move done early. I called earlier in the day on Friday, compared quotes with a few companies, and clearly explained the job: moving one bunk bed, one dresser, and one treadmill a little under 20 miles from a townhome to a home. My appointment window was originally Saturday 8:30-9:30 AM. At 9:15, no one had arrived, and when I checked the booking link the window had changed to 9:30-10:30 without any communication. I called immediately, and at 9:21 one of the movers called to say they had gone to the wrong address and would be there in 15 minutes. They did arrive about 15 minutes later, and the job "start time" ended up being about 9:45 (which was reflected on the reservation tracker). Right away, the movers were concerned about the treadmill. I called the office to figure out how they planned to handle it and was told a manager would call me. No manager called, and instead a third person was sent out--which was fine--but I did not want to be charged for the ~35 minutes the crew was sitting and waiting for help. I called again and was told I'd be billed appropriately at delivery and that a manager would call "when they had a chance." At 10:35, 50 minutes into the start of the job, I received a call from one of the movers informing me that they were halfway complete and going to exceed the quoted time. He was unable to tell me how long that would take, and told me I would need to wait for a call from management to provide a new quote. Eventually a manager (Tim) called and said they couldn't take apart the treadmill because of wiring concerns, even though the crew had already started. When I asked what my options were, he suggested I pay another company to disassemble it and then pay College Hunks to come back, which made no sense. By this point, they had been on site for over an hour and I was told they had barely done anything--which wasn't true, because they had fully disassembled the bunk bed (see photos) Tim then canceled the entire job while items were still on the truck, and the crew unloaded everything into the garage, not where the items originally were. Screws were missing, furniture was left partially removed from the home. Tim refused to take my calls afterward, and the corporate line was not helpful beyond saying a manager would eventually get back to me. While I was refunded the fee, that doesn't fix the disruption and the mess left behind. The movers themselves were polite, but the overall professionalism, communication, and job assessment were extremely poor. I also felt rushed during booking--they told me I had only five minutes to use the link to pay the $50 deposit, which should have been a red flag. Based on my experience, I would not recommend this company. If you use them, expect major delays, unclear/changed time windows, and the possibility they may not complete the job even after disassembling your furniture.

Easy to work with, very good price, showed up on time, courteous and professional. Highly…read morerecommend. Will use again.

From the owner: Jukebox Junk Removal was founded to address common issues within the industry…read more I noticed a need for a fair, transparent, and efficient solution while working in the real estate industry as a former agent. We are different because we customize our service around your specific needs, depending on the scope of work. Why Choose Juke Box Junk Removal? Real Value: We are committed to providing a top-tier service, regardless of the requirements. Precision Service: We utilize different sized dumpsters and trucks to match the needs of your project, ensuring that the work is done quickly and cost effectively. No Hidden Costs: We believe in honest business: You will always receive upfront pricing with absolutely no add-ons or surprise fees, prior to the work beginning. Transparency: Our goal is to make your cleanup job simple, predictable, and stress-free.

Hired to remove a 2 piece sectional sofa. Great communication. They texted when on way, came during…read morethe scheduled range, and were out in 10min. I have had bad luck with services not showing up, and leaving me sitting there waiting, so the professionalism was much appreciated. Price was what I was quoted, and was the same as other quotes I got. Would definitely hire again if needed.

JunkRelief provided invaluable haulage service as part of our downsizing for moving to a smaller…read moreapartment after 26 years. Juan and Edwin were efficient, indefatigable, friendly and a pleasure to work with. The price was fair and worth it!

Very prompt and thorough with replies. Good communication on the ETA…read more Arrived on time! Would highly recommend!

The service is prompt, professional, affordable, swift, and transparent. On top of that, I feel…read morelike I've earned some new friends with this family. They're so friendly, always smiling, respectful of property. I'm so glad I found them and will be retaining their contact info for sure!

Most reasonably priced compared to the rest in my immediate area. Responded almost immediately and…read moreeven offered to come same day. A pleasure to do business with.

From the owner: Welcome to M.R. Junk! We are a locally owned company dedicated to providing top-notch junk removal…read moreservices with a strong emphasis on service and integrity. Our hardworking crew takes pride in getting the job done efficiently, allowing you to sit back and relax while we handle the mess. Whether you’re clearing out old furniture, tackling yard waste, or managing construction debris, our specialized junk teams are here to help. We serve Northwest Indiana and the surrounding areas, ensuring that we’re always just a call away when you need us. At M.R. Junk, we believe that getting our hands dirty is part of the job—so yours can stay clean! We’re committed to making your junk removal experience seamless and stress-free. Ready to reclaim your space? Contact us today for a free quote, and let’s get started on clearing out the clutter!

Requested old car tire removal and business owner picked them up same day and was very polite and…read morekind. Best quote I received and offered 20% discount for future service. Will use this business again. Highly recommend.

From the owner: Leave the sorting and heavy hauling to us—our team excels in disposing of junk efficiently.Customer…read moresatisfaction is what we take pride in.call for an estimate and u won’t be disappointed.we price match an guarantee we will be cheaper than our competitors.

I had reached out and made an appointment for them to come give an estimate to remove some tree…read morebranches and pavers. I reached out on Friday but scheduled it for Saturday. Since I wasn't sure if pricing, and after reading a few posts- I also followed up with some companies on Thumbtack. I had two companies say they could do the yard waste removal for $200 and $220 respectfully. I reached out to Andrew, with 1-800-Got- Junk, who had texted earlier on Friday to see if they could come that evening. I asked if they would be able to give a price with pictures as I had other individuals who had. I sent the photos and he gave the price of $249. I thanked him for his time but asked that we cancel my appointment. That I will be going in a different direction. He asked if there was a number he could match and I shared $200. He agreed and shared he let the crew know it was a flat $200. Upon arrival today I showed the guys the pile. I mentioned on the phone to Brandon, when he called to share he was on his way and asked where the items were, that a few pavers were out front but otherwise everything was in the back. When they arrived I showed him and his partner the spot. I shared I didn't want all the pavers in the photos I sent removed, just the scallop ones and that there's a few out front. Which would be a total of less pavers than the original picture had. I asked if I paid now or later, as he confirmed they were told the flat rate of $200. He said after when they were done. Brandon and his partner got to work. After 5-10 minutes, my doorbell rang. I was shocked it was that fast. They were almost done but Brandon shared his manager Miguel was on the phone and wished to speak to me. He said that because the pavers out front weren't in the photo it would be a different charge. Okay- I mean there were a ton of pavers in the photos sent and I didn't want them to take the majority of those but I understood. He went on to say that even though it is a very small amount of pavers, it would be an additional $100. Yes, you read that right - 50% MORE than promised for the pavers out front. I said that was crazy. He said he knows it seems like a lot but that Andrew already gave me a huge discount, so it'll need to be that price. No mention of just not taking the pavers and honoring the price agreed upon. I shared I had another company willing to do this job for $200. He then started accusing me of adding items. I was transparent and wasn't trying to trick anyone. He then started grilling me on the phone and I said it doesn't matter as he shared they wouldn't be doing the job for less than $300. I said no thank you and that the guys would need to put the items back. He laughed at me. I immediately stop them as they were about to haul another pile. I didn't realize it was almost the last pile. When I shared what occurred, they both seemed shocked of the additional $100 request, or rather demand. They did put all the items back but they threw it all over my backyard. I understand their frustration but what kind of bait and switch was that?!? I reached out to the number Andrew texted yesterday. Not sure if it goes to his work line or the company. I'm not asking for a discount nor for them to come back. I reached out to the other company and they will be coming to take care of this for the agreed upon $200. I'm not big of negative reviews. As you'll see from my profile and only write them if a line was crossed. The way I was spoken to on the phone and the way they left my yard was that line. Photos show what I sent. I told the guys when they got here they didn't have to take all of the pavers in the backyard but just the scallop ones. That there's a few scallop I moved to the driveway instead that would go. I highlighted the red section of the ones that wouldn't need to go. Again the agreed upon price included ALL of these pavers going. So swapping one those for others...don't get. Plus I understand and would have paid $20-25 more if needed. ONE HUNDRED DOLLARS...50% more. No.

1 love seat already outside to be moved to trash: over 250.00!! Very nice & professional guys but…read moreget serious. I was feeling desperate to get it moved, told there would be a refund, me being me didn't question why there wasn't one. Everybody please learn from my mistake. Check prices, don't be afraid to ask or question.