Shaba was great, had to get a seal on the golf cart tire and valve stem on vehicle only a cpl and…read moregreat service....also speedy service so all in all 5 stars!!!

From the owner: Since 2011 we have earned a Reputation for Honesty and Hard Work…read more At X Factor Tire & Auto LLC, our experienced staff helps the community in and around De Soto, MO. We keep their vehicles in top running condition with exceptional auto repair services without disrupting their work schedule or their family time.X Factor Tire & Auto LLC is proud to be the most trusted source for auto repair & tire.

I've had great service from the staff and mechanics for years--always quick turnaround despite…read morebeing extremely busy. Baker's has always been extremely flexible and helpful in getting me back on the road. Prices are very fair and affordable. They never try to upsell unneeded items and will fix only what I ask. However, their mechanics have saved me a few times when finding things like extreme tire wear that I missed! My only regret is that this shop doesn't have extended weekday or Saturday hours! I will continue to recommend them at every opportunity.

From the owner: Auto repair,Transmission Service,Engine repairs,Clutch Replacement,AC repairs,Brakes…read moreservices,Exhaust,Flat tires Repair.

Customer service, non existent. Finds anything in the books to charge you and make some money…read more Called plaza tire service but can't work on lawnmower tires or smaller tires. Figure it out

Horrible. Took in to replace one tire, left with my car swerving and yanking horribly. Brought it…read moreback the next day to be told my ball joint needed to be replaced. Come to find out they lazily put my tire back on without screwing an important piece back in the proper way. Thanks for the horrible service

An appointment for an emissions test at 12:30 means they get you in at 1:00 and out by 1:30…read more Customer service and giving you the indication your business is important was nonexistent. No intention of going back.

I took my vehicle in for inspection and oil change and the guys there handled everything…read morebeautifully. Everything was timely and very professional. I don't take my car anywhere else because the guys at Purcell are honest and straight forward. If they don't do it then they put you on the path to a pro that does. Thank you to the Purcell staff for everything you do

They replaced the transmission on my 2016 Impala. They did great work and the price was more than…read morefair in the current market. From here on out, I will trust D & J Auto Service for all my needs that are above my DIY skills.

My trucks water pump failed after a trip, and I called several different mechanic shops, but most…read morewouldn't call back or it would be 3-5 weeks for repairs. My normal shop was having issues with getting help so I called D & J. Dave answered the phone and was super courteous and scheduled me to come in within a few days. On the day I brought it in, he called me shortly after I dropped it off and told me the estimate to have it repaired. They had the truck repaired and I was back on the road that afternoon. I would highly recommend them. Added bonus, the shop was immaculate.

Scott Sanford was an amazing salesman who was down to earth and honest with us. He helped…read morefacilitate the trade in of our Tacoma after a horrible experience with Toyota. He made the process enjoyable and reminded us of why we shop ford. It's the customer service and the quality of people that work here. Fantastic human and fantastic dealership. Not pushy, not judgy, just good people selling cars. Brad went above and beyond to make sure we could afford what we wanted and to make sure we were taken care of warranty-wise

We have a 2015 Lincoln MKC. It's an older vehicle, but it only has 91,000 miles on it…read more Unfortunately, it needs a repair that will cost us $1,600. We have approved the repair, but the part will take 4 to 6 days to arrive, which is not the fault of Pettus. I explained that my husband is supposed to start his radiation treatments for stage 4 cancer five days a week, and I asked if they offered rental vehicles. They do not. We are going through a lot right now and trying to balance work with making phone calls, as the service portal has been really difficult to navigate. I felt like I was bothering them every time I called, and by the time I finally got the information I needed, it was all bad news. Sometimes I regret not going to a larger dealership. They might have had the part in stock. At Sunset, I always received a loaner vehicle at no charge. However, I've already spent $185 for the diagnosis, which is the minimum charge regardless of how long it took. It's overwhelming when everything seems to hit at once. Then, whether it's a business, a stranger, or a friend; in a position to make a difference, it's a beautiful thing. That wasn't this. ‍

Purchased a 2026 Durango on November 6, 2025 and had it delivered the following day. The driver…read moreinformed me upon delivery that they didn't give him the second key. The following morning I called inquiring about the second key fob and they assured us that they were going to mail it. We've called 3 additional times asking where and when we would receive it. Each time they've lied and said they were going to send it UPS. I'm at the point now where I'm fed up with the lies being told and will contact an attorney next week. We bought this vehicle for our son in college in another state and will not release the vehicle to him until we receive our second key fob. This is very unprofessional and I will never deal with this dealership again.

Had my new 2500 Ram for 2 weeks and it went in for brake issue. Has been there for 2 months now and…read morestill no word on when it will get fixed. Was told I don't get a loaner or rental and the dealership and Chrysler costumer care don't seem to care.