This has been my main car wash I can't believe I haven't reviewed it in years. This place recently hired security. Must solve the loud music, cutting in line, too long at vacuuming issues. I like the unlimited wash thing, been a fan of that since I lived in Sacramento. I did almost run over a glass bottle, i didn't mind it in stressful way but do check the vacuum areas as cars leave every now and then. Cool car wash 4.9/5 read more

Whoever the girl is at the front of the wash with the sprayer was extremely rude and irresponsible if I didn't know what to do I would've had serious damage to my car and the car in front. It started when she wouldn't come up to my window and I was just trying to tell her I didn't want that crazy bug spray chemicals or whatever that is sprayed on my car. She kept looking at me like I was crazy and pointed at her ears because she was wearing these sound blocking things and making rude faces at me while saying I can't here you. So I had to play charades with her to signal that the hose she's holding I didn't want it. Then she's waxing the tires to move but also like hurry up go faster pull up faster gesture which then she doesn't signal to put the car in neutral. I would've rear ended the car in front of me if I it was my first time going to these places. Why is it always such a crazy risk to go to this brand of car washes? They will find a way to deny that it's their fault also they take no accountability. Never coming to this one again read more

Horrible Customer Service, the attendance love to turn off the overhead brushes so that the top of your car doesn't get cleaned if you have a factory installed roof rack. This is recently started, so I drove through eight times hoping that somebody would get the hint, and nobody seemed to really care. They kept just hitting the button and turning off the overhead scrub brushes so after five more times through, I still have the crayon on my windshield that didn't come off. read more

Car wash place I wanted to go to closed for the day so I decided to try Quick Quack instead. There was a steady stream of people coming in on Sunday evening so clearly they have a lot of memberships. I only bought a single wash and got by with minimal upsell. The car wash was mid. I saw all the soap come down, but when I got out, the entire upper left windshield was untouched as if there were no brushes on that side. When I got to the drying area, I noticed the roof looked the same, and we'll as multiple other parts of the car. I thought about asking to go through again, but I just ended up wiping everything down myself. Regret not taking pictures. read more

The line to use the vacuum is insane. People are detailing their cars and no one monitors their time. They have no regard for the line of cars waiting. It seems to be a location specific issue. read more

Great place to get a car wash! The whole process was quick, easy, and convenient. The staff was friendly and helpful, and my car came out looking really clean and shiny. I also liked that the area was well maintained and everything was easy to use. The vacuums worked great and made it easy to clean the inside of my car too. Overall, I had a really good experience here and would definitely come back again. Highly recommend this place! read more

Nesa is very hospitable at quick quack. We have the membership and is so convenient to come here and do a quick clean and wash!

Staff are nice and polite. Good quality for the money. Hope there are more locations

I did not want to write any negative reviews but this company does not care about their customers. I loved their service and it gave me great piece of mind when I used their service if something factory installed on my car gets damaged they will take care of it. However this was my experience; when you call their phone number there no answer even after hours of hold and then the hotline tells to contact them on the website. When you email them they give me a useless answer and then when I complained they to tell me call their nonexistent customer service. My Tesla factory spoiler was damaged when I reported at the location in January and it is yet to be resolved. Just FYI for rest of the customers. read more

Quick Quack Car Wash - My factory spoiler damaged - Car Wash Near Me - San Lorenzo, California

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I recently went to get my car washed, and after the wash I went to use the vacuums. Unfortunately, neither the left nor the right vacuum was working. I tried several times to get the attention of an employee named KaTrina. I waved to her multiple times, called out to her, and even honked my horn because I had my son with me and couldn't easily leave my car. She looked directly at me, saw that I needed help, and chose to walk away without assisting me. She wasn't busy--she was standing behind the small black desk. I felt completely ignored.Thankfully, another employee named Adrian noticed what was happening. He apologized for the situation, and then helped me himself. He fixed the vacuum right away, asked if there was anything else I needed, and treated me with kindness and professionalism. And also told me it's not the first time she does that to people. read more

Quick Quack off hesperian in Hayward was mostly responsible for breaking off my car's antenna. Upon pulling up I told them if I should worry about my car antenna being up and unable to go down on its own. They instead told me I was all good to go anyway and wrote "RR" on my windshield which was instructions to the next staffer to do something about my antenna. They didn't tell me what it would do. I go through the car wash and of course, my antenna snapped and bent backwards. Upon coming back complaining what had just happened, they admitted it was their fault, asked if I could just bent it back, and before I could give a response, they did it themselves. It stayed up for about 2 minutes before it completely broke off in the pictures. Because this an OEM classic Mercedes, this is a costly charge that will cost hundreds. I need ownership to get back to me to fix this. read more

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Good car wash with option for a monthly pass. Never waited in long line for car wash. Sometimes have to wait sit for vacuums but whatever. Customer service is good and the vacuums suck in a good way. read more

One if the brushes wasn't functioning (pretty typical for this location) The dryers turn on and then off and my truck left completely wet. I've come hear multiple times trying to support, but it has delivered failed expectations every time. read more

It's not bad. The brushes don't wash all parts of my car. But I did like that I was able to go twice because it didn't get all the dirt.

The line moved surprisingly fast for a Sunday, which was great. However, the car came out wetter than expected, the air drying system definitely needs some adjustment. On top of that, the vacuum line was extremely long so we skipped it entirely, and there were no towels available to dry the car ourselves. Given how poorly it was dried in the wash, that was a real disappointment. read more

Been coming here for years since they opened. I always drive in with a ski rack, they just don't run the top roller. Today the manager I guess decided they weren't allowed anymore. Not sure who hired this inexperienced baffoon. The saddest part was that she didn't have the shorts to come tell me, she instead grabbed her subordinate to go tell me that I couldn't go in even though I have for the last couple of years... read more

I've been a customer for about 5 years now. There are a few things I'd like to see change. 1. The tire dressing applicator that applied the tire shine needs to be fixed. Usually only one side is applied and that's usually the passenger side and it always leave black streaks along the bottom portion of the wheel well. Near where you would see mud when you drive through mud. 2. The drying time needs to extended. It should be extended to the point where at least the widows would be dry. 3. When we park in the stall to dry our car, someone should be out there to tell non disabled customers to get out of that stall that's meant for the disabled. This one is the most annoying of all. 4. The towels we use to dry the car is damp and sometimes have some sort of greasy residue that leaves streaks on the windows. 5. More air power for the air nozzles. Sometimes the lung power of an asthmatic person go blow harder. read more

Chris was helpful and attentive. A lot of the time I'm ignored by the workers when I drive up but not this time! I was greeted right away and provided me with the information I needed. After my car wash I also saw him going around and updating the towel areas and getting things in order. Thanks Chris! read more

Despite having no plans to get my car washed, I couldn't resist stopping at Quick Quack Car Wash while driving by. The customer service was top-notch and efficient, and for a minimum of $14.99, even my tires received a shine. Self-serve vacuums were also available. Although I didn't sign up for a membership, I will surely return. My car entered dirty left clean read more

Quick Quack Car Wash - Inside the car wash - Car Wash Near Me - San Lorenzo, California

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This is first time here with family Service was great It is very fast if you are member Definitely will come back if when I'm around the area read more

Katrina was a great help. Very friendly and respectful. Great job Keep doing great work

I brought my 2018 Tesla Model 3 to Quick Quack Car Wash on 08/12/2025 and left with visible damage that was not there before entering. I immediately reported it, but after their "investigation," they denied responsibility despite the incident happening inside their facility. I requested they review the video footage from the wash tunnel for my visit, but they refused to provide it. The lack of accountability and transparency is extremely disappointing. I strongly disagree with your conclusion. Prior to visiting your location, my rear glass had no visible cracks or chips, and there is no evidence of "pre-existing damage" as claimed. The crack appeared immediately after going through your wash, which clearly indicates it was caused during the process. If your equipment truly did not contact the glass, I would like to personally review the tunnel footage for my visit. Simply stating you have reviewed it without allowing the customer to see is neither transparent nor fair. Please provide the footage to me directly or post here. I expect your prompt cooperation in resolving this matter responsibly. read more

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I love going here very convenient what I don't like is the unhoused and the abundance of trash and debris. Please remove the homeless encampment at the quick quack in San Lorenzo. It's a huge community appearance violation from Code enforcement and it decreases the value of the property that this unhoused individual is there with the abundance of trash and debris. I am a code enforcement officer, and I had to do a violation against quick quack because of the unhoused individual and because of all the trash and debris in that area read more

Please be cautious if you have multiple vehicles--my experience with this company has been extremely disappointing. I've been a customer since December 2024 and have two cars. One of my vehicles initially had a temporary license plate, and when I switched to permanent plates, I continued using the same car wash service. However, since January, I've been charged for three cars instead of two. When I noticed the overcharge, I contacted customer service. Unfortunately, the supervisor (Delilah G) was incredibly rude, refused to correct the billing error, denied my request to speak with her manager (Emily), and even hung up on me. This level of customer service is unacceptable. I simply wanted to be billed for the two cars I actually use, not three. The way this situation was handled was completely unprofessional. read more

My go-to for a quick (quack) car wash. Quick Quack Car Wash is your standard drive through car wash. They offer three different car wash levels and memberships for each one. I usually go for their lowest tier (~$15) "good" wash. It lives up to the name - good not great. But it gets the job done and can hold me over until I decide I want to do a deeper clean. (Also, truthfully the math isn't mathing for me in terms of how they make each wash different when we're all driving through at the same time. If someone understands, I'd love to learn.) Going through the wash itself is very quick. But do beware that on the weekends, this car wash can get really busy and you may be waiting in line for awhile. They also have vacuums onsite and I know that gets really popular on the weekend too. Overall, not a bad value for what it is. It used to be $10 for the good wash but understandably they have since increased the price. If you drive a lot, it might be worth getting a membership. read more

Quick Quack is where it's at!! I wish they had more locations in the Bay Area honestly because they are all over SoCal seems like in every corner. I drive all the way out here to come to this location because it's the closest one to Oakland. They have a top quality wash and the vacuums are easy to get in and use. The staff is always super friendly and the service is quick! Just like in the name so no surprises there! The value to me is worth it only because I feel like sometimes I go to the hand washes out here and pay all this money for my car to not even be cleaned to my liking. What a waste of time and money. So hey $25 bucks and it's clean how I want is fine by me! read more

I want to rate this place higher. But you charge for a monthly subscription but yet you have those broke people that line up for a free service for vacuuming but the paying customers have to deal with them blocking the road after a car wash. There no good inconsiderate people. I just don't understand that. A paying customer has to deal with ‍ read more

Bee was great in helping me with the QQ services! Thanks for helping me! Little line but moved fast. read more

Fast and extremely convenient, appreciate the ease of being able to use it. Would suggest the membership.

I have been going to the Quick Quack in San Lorenzo for over two years. Our family has five cars registered for car washes. The line to get washed moves pretty quick. The biggest complaint is the line to use the vacuum. I have in two years only been able to use the vacuum twice, because I couldn't wait in line. People who are not members and didn't go thru the car wash just pull into the driveway and go straight to use the. vacuum. read more

I tried this place a year ago when I bought my brand new car after hearing good things about it. When I got home, I noticed my front license plate was missing. I went back there and it had fallen off during the wash. I went to the dealership and they put it back on for me and made sure it was secure Fast forward to one year later. I gave it another chance and went by yesterday hoping nothing would happen this time. After the wash I got home my front license plate was bent and half of it had fallen off. My front license plate is only able to insert 2 screws, not 4. It is secure and the dealership and I have always made sure. I usually take my car to Dublin to get washed inside and out, never any issues before. I have taken my car to drive through car washes, never happened before. This has happened twice here within a year apart from each other The people who work there are nice. So I will give 2 star for that. However I will not take another chance read more

Quick Quack Car Wash - Car Wash Near Me - San Lorenzo, California

Great car wash. Super fast, love the scented soaps! Also love that the vacuums are free.

This place literally scammed me back in February but I was too upset with them to leave a review then. I went to Quick Quack and paid for a regular one time car wash, $14.99. Two days later, I check my banking app and there is one charge from Quick Quack for $14.99 and another one for $45.99. I call Quick Quack, confused, because I never signed up for a monthly subscription and ai did not purchase anything else either. The representative asks me for my email address and name etc. and can't find any transactions under my name besides the $14.99 wash. She asks for the invoice number but I don't have an invoice number because you don't get receipts for purchases you didn't make and my banking app was also not showing an invoice number. The lady then tells me I have to go through my bank to dispute the transaction. I do that and two months later I get an email from my bank that Quick Quack finally sent proof of the transaction. I open the document and the invoice they sent was for a completely different person and the card number on the document was not even the same as my card number! Even the city listed was very far away from the city that I got the car wash in. Did Quick Quack even review the information my bank sent them??? Absolutely insane. Anyways, I had to tell my bank that none of the information on the invoice pertained to me and eventually they gave me my money back. I will never go back to Quick Quack. Can't trust a company that bills me for things I didn't authorize and then can't provide proof of the transaction! I have never been scammed like this before. read more

Not worth a visit. For $15 they splash a little water on your car and that is it. Lasts less than half the time compared to other car washes in Bay Area. No dryer. Windshield and side windows still dirty (regular commute use). read more

One of the newest and most beautifully designed in the bay - with 3 driveways. I enjoy my ceramic duck subscription - keeps the paint on my old car looking almost like new. Very fast location - the three driveways are very helpful as that seems to be the bottleneck at most locations - the check in process. Even more helpful is recently members have automated reading by license plate and a special lane to prevent waiting. I really like that. The ceramic duck is the best wash they offer. Includes lots of extras including tire shine and under body cleaning and there are these light projections that go across your front windshield and sunroof that let you know your getting the best. With all the lights and colors it almost feels like your at a rave or disco bar. Its great. Save water at home and save the planet - they recycle the water and its probably one of the best ways to clean your car while also thinking of the environment. Soap run off into drain to bay isn't great. The fishes don't like that. Spraying cars and new paint is also not good for the environment. Keeping your old paint in good condition is a great way to prevent pollution from new paint jobs. Some specific tips: -- if you don't want tire shine you can ask it get turned off -- best to fold your side mirrors in -- use vacuums most near the suction motor for the most powerful clean -- you can go to any location from here to Sacramento with subscription read more

There is no point in spending $20+ on a car wash just as good as the $7 gas station ones. Horrible outside wash. Dryer time was 20 seconds before my car got pushed out still soaking wet. Not to mention the wait time for this bad wash was 30 mins. read more

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Love coming to this car wash with the free vacuum . the employees are nice and helpful I come here all the time as a member

Wonderful service the workers are very polite. Easy access and good quality machines.

Just signed up for the monthly plan and 3 time in and my car was trashed inside the car wash. I was guided in wrong and my car went off track inside. Tired popped inside and my front bumper was broken. I did an incident report right away and next morning the emailed saying they do not take responsibility at all. Horrible experience and I filed with my insurance. read more

Quick Quack Car Wash - Pooped tire from equipment inside the car wash - Car Wash Near Me - San Lorenzo, California

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Excellent service. Bee is a great employee and very helpful . I recommend this car wash for everyone. read more