I took my vehicle in because it leaks oil. So much oil that the oil has coated the passenger side…read moreof my Juke from the front wheel all along the side to the rear. I contacted them and stated I believed it was the valve cover gasket. They replaced the gasket. It did not fix my problem. i went through 6 quarts of oil in 5 days. Took my Juke back to them and asked for them to diagnose why my vehicle was leaking and from where. When they called me to pick up my car, I was charged $85.00 and was told that they don't know where it's leaking from. Maybe the main seal, maybe the timing cover. I was told to take it to the Nissan dealer for repairs. I spent over $200.00, and not only is my issue is not only not fixed, but they are also unable to tell me what the issue is. I asked them, "why am I being charged $85.00 for a diagnosis when you are unable to diagnose the problem?" Their reply, "well we had to drive it and clean the oil up." I WILL NEVER TAKE MY VEHICLE THERE AGAIN. I told them that as well and am telling everyone I can about the very disappointing experience I had with them. They could have put it in the air and revved the motor to get it to leak, or maybe put some dye in the oil to see where it was leaking. They chose to do nothing but drive it, clean the oil and charge me. That's $220 I could have used to repair my car. I do not have the money to just throw it away. Now it will be another couple of weeks until I get paid again before I can even find out what the problem is. Thanks so much for taking my money and not helping me at all. YOU SUCK!

My wife and were looking for a Ford Escape Titanium. We were in contact with several dealerships in…read moreMontana ( 4 ) and (1) in eastern Washington. We were very upfront with all of the dealerships as to our needs and bottom line. We also informed them that they had one shot & that was it. Shannon Flanagan met our needs without question, was polite, extremely courteous, profesional & more than willing to work with us. I cannot even say the same about the rest of the dealerships. They did not even come close. The others are just a typical car dealership. We have bought and sold countless cars, trucks & SUV's over the course of 25+ years and we can honestly state that this was the absolute best, no hassle, no pressure purchase that we have ever made. Thank you Mr. Flanagan we will recommend your dealership hands down & we look forward to making another purchase at your establishment.

I have come in a handful of times to get my Mazda serviced and each time the customer service has…read morebeen amazing. I really appreciate everyone being so friendly, honest, and straight forward with what my car needs. It can be intimidating to come to the dealership but I have never felt that at this location. Will definitely return when the next issue happens. Thanks!

Wonderful atmosphere, great service advisors, knowledgeable techs. I bring the Porche, Prius, and…read moreKawasaki ninja here for any general services or repairs. Connor at the front desk is timely and consistent, the technicians never have concerning inaccuracies, and Clay the parts manager always seems to go above and beyond his position when used as a resource. The owner really has a good team esembled for car maintenance and repair.

My friend's Subaru blew a head gasket. It was supposed to be done on the next Monday after he…read morebrought it into these guys. Monday came and no word. He called and they said tommorrow. He called everyday after Monday to find out how his car was coming. Everyday they said it will be done tommorrow. Saturday , over a week later, at 1:15 they call to say it's done. 5 Days over due!!!! We get to the shop and try to figure out what happened. This is what happened! They didn't get the parts till wednesday, but still, on Monday and tuesday and wendesday when we called said it would be done tommorrow! They should of said they don't have the parts and we will let you know when we get them to begin work on your car, not it will be done Monday, knowing they didn't have the parts. Then they got the parts and instead of putting a push on getting it done since they were many days over due, they had a car to work on for the St. Patricks day parade, so they worked on it instead. Actually they said they worked on it back and forth, but I don't trust that they did. Okay, so it's done lets just pay and get out of here...Right? No!!!!! They don't take credit cards and they dont tell you that because they "have been open 70 years and have never taken credit cards". I'm not your customer buddy and don't plan on ever being again!!!!! It's now 1:30 on Saturday and there are no banks open, so we go on a wild goose chase with the credit card company on the phone to figure out what a traveling man with a credit card on a saturday can do in an emergency like this. In out mad dash to figure this out and get them on the road, the auto shop calls to say they will have to keep it a few more days to find out why there is oil in the Radiator!!!!!!! They have had the car 9 days now. They messed the job up and now have to keep it longer. It is Saturday and no other shops are open to take it to. We are stuck with these guys and they don't have a clue how to fix the problem. I told another friend what was going on and she said that her dad took his car there to get an axel replaced. IT FELL OFF ON THE WAY ONTO THE HIGHWAY!!!!!!! Right after they fixed it. Dumb and Dumber Auto.

my family has gone there for years, when my truck broke down on the interstate near superior, my…read moredad recommended i call them, it was about 4:45pm on Thursday and although they close at 5, their driver came and got me anyway, we didn't get back to their shop till after closing, and driver gave me a lift home. I have friends that have similar experiences with them over the years. The clutch had gone out on the truck, and they had it back to me by Saturday. My family has always, and always will do business with the bourquins, and i recommend all my friends take their cars in there too. They have always been helpful, and stand behind their work. It sucks they dont take credit or debit, but they do take checks which is how we have always paid, And not taking cards is just a small draw back i'm willing to deal with in order to get the great guaranteed work done to my truck. Unlike other shops i've dealt with out of town, these guys wont do work without my approval, and wont try and sell me on things that dont need to be done. they are very fair priced, and very good at what they do...also they are a local family owned business, which here in missoula means a lot. I dont see how someone can give them a bad review, no one i know has ever had a problem with these guys, none of my friends, or my family. i strongly recommend y'all give these guys a chance to show you what great work they do.

We are so grateful for the crew and mechanics at Lolo Express Lube and Slater Automotive. The work…read morethat has been needed on our older vehicles has been handled quickly and fixed the first time. They go the extra mile to find the best price on parts and get the work done on time. Going to a mechanic usually means a headache but I actually look forward to seeing the crew. It's a relief to know our cars will be taken care of when we drop them off. We have been using them for the last three years, after moving here from out of state. We highly recommend both Lolo Express Lube and Slater Automotive.

Be very careful taking your vehicles to Express lube in Lolo Montana. They had to replace my power…read moresteering pump and it went out after a year and a half and they basically told me there's nothing they can do to help me. They also took off the valve covers and stripped every one of the bolts. I have never seen any mechanic shop take such careless work of somebody's vehicle. They have no problem soaking you for a ton of money, but when it comes to fixing their mistakes you're on your own.

Just picked up my truck after the repair and it looks fantastic! Thank you Joe, Mike and members…read morefor an outstanding job!

Joe and team are the greatest!! My estimate and repairs were completed in a timely fashion, and I…read morefelt safe driving my car off the lot. Stacy is lovely to work with, and Scott was a total sweetheart both with my vehicle and dropping me off at the rental car company. This team exudes professionalism and is a dream to work with. I hope you never need a body shop, but if you do Joe and crew will take care of you!

My auto insurance recommended Action Auto Body Shop, but, now that I've worked with them, I'll be a…read morecustomer for life. Everyone I worked with was warm, kind, and friendly. They helped guide us through the repair process much better than the insurance rep assigned to our claim. Ultimately, our insurance company determined our vehicle Totaled after work had already begun. So, I can't report on their body work, but I have no doubt it would be amazing, too.

Save yourself the trouble! Very slow to respond to anything. I was the one who had gotten hit and I…read morehad to call around 10-15 times during the 3 months it took for the side mirror to be repaired. The person in charge would forget to follow up and forget to order necessary parts. when i got the truck back the lock button was backwards and hanging off the door. i did not go back i asked the insurance company for a different auto repair center. I Do NOT recommend!!!!!

I had the worst possible experience at Town and Country Auto Body. I took my Mercedes-Benz sprinter…read morebased RV there to have some bodywork and engine repair done after a major accident (a deer ran into my car), and they ended up delaying the repair for months, blaming it on parts unavailability. When I checked myself, I found that the parts were ready to ship immediately. The customer service at Town and Country Auto Body is also terrible. The owner is the only person who works in the office, and he is always too busy to talk to customers. He makes excuses about not having enough staff, but it's clear that he just doesn't care about his customers. After the repair was finally completed, I discovered that there was a dent (see the attached picture in yellow circle) and a part missing from my car. The owner denied that it was their fault, but I know for sure that it was. My coach is brand new that it was never involved in any other accidents prior to this one. But the worst part of the experience was the inflated parts prices that the shop submitted to my insurance company. For example, they submitted a price of almost $2,000 for an LED headlight, even though my van has halogen headlights that only cost around $600. I had to do a thorough review of the parts list to catch all of the inflated prices. To top it all off, the paint job on the new parts doesn't match the rest of the body color. My van originally had a more yellowish white, but the new parts were painted a bright white (see the attached picture where hood and bumper color doesn't match fender and passenger door). I would never recommend Town and Country Auto Body to anyone. They are a dishonest and incompetent auto body shop.

After I hit a deer, our insurance company had our Hyundai towed to T&C. The repair has been long…read moreprocess - but totally not their fault! As we all know, supply chains have been snarled and they were simply unable to get factory parts. When we finally got our car back, it looked and ran great. We discovered a problem with the AC when we were in So Utah, and Ray had us take it to the dealership and covered the repair. Throughout this process, they have been responsive, professional and extremely easy to work with. While I truly hope I NEVER see them again, I would highly recommend T&C to friends and family!

Honestly these people are probably the most trustworthy and kindest people I've met. Been taking my…read morevehicle in to them for years now and they have always done a great job. They are great with customers and always willing to help!! Words can't even begin to describe how much I recommend kruser's!!! If I could give them a million stars I would. If your looking for a trustworthy, good prices, and knowing your in good hands look no further then kruser's. God bless these people!

They fixed issues that other shops could not find or fix. Highly recommend this shop. Great work…read moreand awesome customer service.