Cancelling my membership. Since Whistle took over many of the brushes don't work. They took away…read morethe cloth wiping wheel to dry your car and then increased the price. There are better options out there.

Absolutely wonderful customer service from GM Donny and his workers Austin and Devaughn…read more I had an issue where I was gifted a free carwash, but it had no barcode in the email. I told Donny that the manager at the Cleveland (Pearl Rd) location said he could not honor it and felt inconvenienced that he had to come out. Maybe he was busy doing a soap challenge on TikTok or something. Anyways, Donny honored it and I went there after doing a work assignment in Avon. Great wash and service!

Did the manual wash cause my car had some built up tree sap on it. Unfortunately the foaming…read morefunction of the scrub brush was not working, so I had to do the soap sprayer while my mom used the brush itself to clean. Aside from that though it was a nice car wash.

Great, thorough wash! I normally hand wash my car, but I've gone thru the wash here twice when I…read morewas pressed for time. I was impressed with their machines. They have 2 automatic washes and 4 Manual bays. The owner is very nice to talk to as well. He pre-sprays your car before you enter the wash. He's owned the place since the early '80s. Come try it out for a sparkley clean wash and support local businesses!

Friendly, clean and fast service. Sam is great - very positive and helpfu! Thank you!read more

Make sure car wash cleans the car. Wash left car dirty on numerous occasions. "Unlimited" wash…read morelimits you to one wash per day. If vehicle is still dirty, will have to wait until another day to get washed again. Signed up with competitor offering true unlimited washes at same price. Very please and happy with the competitor. Modwash stated they had cancel my membership when I had requested while there, only to be billed again. Modwash refused my refund.

Visited Goo Goo for the first time today. Arion gave excellent customer service. Good customer…read moreservice is becoming rare these days. So I really appreciated this. He was very patient and informative. [Hands free car washes typically make me a little nervous.]

Love this car wash. The people are very friendly and the wash does a really great job on my black…read morecar. I do wish the wheel rim cleaner did a better job. Vacuums are free and they even have a wash station for you to rinse off your winter mats. Price is reasonable. Hours could be a little better in the morning. Would love to wash my car on the way to work. I believe that they do not open till 8. Personally I would rather have the hours be 7am to 7pm instead of 8am to 8pm in my opinion. Otherwise great place to sign up to get your car washed unlimited per month.

Car wash isn't very good. My car still has bug splatter marks on the windshield. Also at the end…read moreof the wash there are no dryers on the side to dry all angles of the car. Left the car wash with my car dripping wet.

My husband tried the discounted monthly car wash when this new car wash first open. (North…read moreOlmsted, OH. It was a special) then we stopped in and cancelled. We we're charge $$29.99 the next month anyway. We stopped in again and cancelled and asked for a refund. Got a refund of $29.02. Now, $.97 isn't gonna break the bank but, how many people does this happen to? It adds up. The car wash is actually pretty good, but I don't recommend buying into the monthly pass.

The workers do a great job after the car goes through the automated wash. They towel dry your car…read moreand wipe the wheels (which I really love because my wheels are always dirty) The only thing I dislike is the guy is there when u first drive in and will always force you to get extra things I wish he would not do that! I think the value is good because I don't come too often!

The most convenient monthly service car wash place, full details available. They have restored…read moreinside of my trucks and vans and very fair rates. Great location

Love ALL Clean Express autowash establishments! Employees are always welcoming and helpful! Service…read moreis excellent with free vacuums, excellent vehicle Microsoft cloths for a minimum fee, plus Clean Express offers a great deal for unlimited vehicle washes!

I took my Mercedes here for the first time, and unfortunately, the experience gave me several…read morereasons not to return. When I arrived, the gentleman at the gate did a good job initially explaining the value of the membership. I told him several times that I wanted to see the quality of the wash before committing to a recurring membership. That seemed like a reasonable approach for a first-time customer. Instead of respecting that decision, the sales approach became increasingly aggressive and eventually crossed the line into being insulting. His comment to me was, "I guess some people are smart enough to see a deal right in front of them and take advantage of it." Apparently, declining to immediately purchase a membership over a $5 savings meant my intelligence needed to be questioned. I again explained that I simply wanted to see how well the car was cleaned before deciding whether their service warranted a membership. Unfortunately, the wash itself reinforced why that was the right decision. I purchased the Cleanest Ultra package, which included a ceramic coating. Overall, the front, sides, and wheels came out well, but the rear/trunk area was noticeably not cleaned to the same standard. I understand that automated car washes can occasionally miss an area, so by itself, that would not have prompted this review. What concerned me more was the ceramic coating application. The equipment has indicator lights that illuminate when certain services are being applied. I watched the vehicle directly in front of mine go through the ceramic application, and the corresponding lights clearly activated. When my vehicle passed through the same section, those lights did not activate. I cannot independently verify what the equipment actually dispensed, but based on what I observed, I have a legitimate concern that the ceramic application included in the Cleanest Ultra package I purchased was not applied. In other words, I paid for the highest-level service but have reason to question whether I received everything I paid for. I'm not suggesting that others shouldn't use this car wash. I am suggesting that customers pay attention and make sure they are actually receiving all of the services included in the package they purchase. A first-time customer should not be insulted for wanting to evaluate the service before purchasing a membership, and a customer purchasing a premium package should not leave wondering whether the premium services were actually provided. For those reasons, I will not be returning to this location.

I was finishing up putting mats in my car and the owner comes and starts bitching at me because I…read moredidn't roll up a hose. I wasn't even done yet. I will never go back to that place ever again and I've been going there for 20 years.

I've used the self serve power wash..What a rip off! The timer starts as soon as you put your last…read morecoin or credit car is removed. If you don't have the power wash wand in your hand if it's not correctly in the holding tube, it will start whipping and flying all over the place...Watch out for yourself and car..The owner is a Jack Ass as another reviewer explained about the rudeness with employees as well as myself when I informed him his dog puked up bile acid from having an empty stomach for over 11 hrs.. This info. comes from a licensed Vet. He lied and said he fed his dog.. Evidently, the dog was not eating probably the same old cheap crap food.. Will never return.

Worst maintained Shell station I have been to. Never any paper towels for post window cleaning or…read moreuse for pumping gas. Never see anyone there doing anything to maintain the outside fueling areas. Fuel prices fluctuate to increase over the weekends so if you travel then don't stop here. You'll pay more. If it wasn't convenient I would never get gas here.

Unpleasant male cashier with braids! A clear attitude for no reason. I accidentally opened the beer…read morecooler around 3 am looking for 12 packs of pop. I get yelled at from across the store "I can't sell you no beer". Just because it's 3am don't mean you have to act like a miserable employee . Find yourself a new job where you do not have to interact with people!