Great experience! Manny the technician was fast and courteous and had me in and out in no time. Two…read morethumbs up

've been going here for years. Before it was even "Smog Queen". Recently been taking my three…read morevehicles there. The shop next door is my mechanic. Recently they hired a new tech that has been telling me I need to make an appointment. So I called during the week and was told they never set appointments and "It's first come first serve". It's always been that. I went back again and the tech refused to serve me without an appointment. So I called again. I was told again "first come first serve". So I went back and the tech said no. He said my car takes 45 minutes and Honda and Toyotas only take 15 minutes so her doesn't want to do my car. So I try a third time and he tells me I'm hostile and won't accept my appointment. I am not hostile. Especially if someone is going to put hands on my cars. I will repeat my statement to the tech. A customer should not have to worry how long one vehicle takes over an other. Six days a week the other tech says they have always been first come first serve and customers should be able to expect consistent service. When i asked for the managers name is when the new tech said I was hostile. I called the other Smog Queen locations and they also said, "FIRST COME FIRST SERVE!" It's too bad this tech will lose a VERY LONG term customer I also check the other location and they confirmed they do not make appointments.

Came here for a DMV-required smog check for my Mazda registration renewal and the experience was…read moreflawless! 1. Super Easy Booking: I just messaged them on Yelp and they got me scheduled right away. 2. Incredibly Fast: The whole check took about 15 minutes, and I was able to comfortably wait in their office. 3. Seamless: They sent the certificates directly to the DMV for me. 4. Value for Money: Their overall pricing is fairly economical. Efficient, convenient, and hassle-free. Highly recommend!

Ravi is awesome and open on Sundays! Look for the red and…read moreblue Smog check flags on Old Middlefield In/out in 6 minutes

As usual great job, in and out relatively quickly though it was busy with other customers.read more

Really fast, friendly, professional service, great pricing. Very knowledgeable and helpful in…read moreanswering DMV and smog related questions.

Great smogging, what more could you ask for? Car went in, I wait a bit and it comes out with no…read morefuss.

Great service and very knowledgeable! Exceptional kindness and you pay for the quality of work. He…read moregained a lot of trust from me and will be going back for life.

I honestly wanted to like these guys and have them be my regular mechanics, but I've been burned by…read morethem one too many times. They were initially recommended to me by a AAA tech who helped me out with my car battery. I went to their Santa Clara location and their mechanic was out for the day because of an emergency, so I said no problem and went back the next day. I received good, honestly priced and quick service that time, so I didn't hold it against them and went back a second time a couple months later to get my car smogged. Firstly, their Santa Clara location doesn't do STAR smogs, so my bad - although it's in the name. They told me to go up to the Sunnyvale location so I did, where I was told the tech left for lunch or something and would be back in an hour. Since I was already there and it wasn't too far from a dry place to sit as it was raining that day, I left the car with them and went somewhere else to wait. About 30 minutes later I get a call saying the tech was not coming back for the day and to come get my car. O...Kay. Not cool. Sorry, but I won't be back.

Vu fixed my car. Replaced break and break fluid, oil change and replaced coolant. It was done on…read moretime and price was fair. I recommend this shop for basic service.

Had a flat and needed a quick fix before I headed home from work, found this place and it was first…read morecome first serve but was able to get help within 5-10 mins! They found the issue and immediately fixed it. The pricing is fair and my tire is doing great even after a couple of months!

In my experience, the service here - and in particular, working with Minh - is always exceptional,…read moreand prices are generally relatively reasonable (though it's certainly worth paying for exceptional service, and peace of mind, which in my experience is hard to come by - especially in this field!) Minh knows his stuff, will be honest & straightforward regarding whatever the situation is, won't to try to upsell you, and will recommend you go elsewhere if, for whatever reason, doing so is appropriate. I've been so impressed with their quality of work, competitive pricing and overall business ethics (a somewhat unique combination) that I am now still willing to make the trek from Pleasanton to Sunnyvale - despite numerous more local options, and the inconvenience of the drive - in order to have most major repairs done by Minh & his team.

Highlights & I recommend…read more & Quick service & Easy peasy which is what I want for a smog test Context & Weekday, Friday early afternoon & Made an appt day of & Passenger vehicle This was a super easy smog test for me. Overall as good of an experience for a smog test as I could ask for. Parking The intangibles for me are parking. There are a few spots to the side though they may not be needed. If you call ahead, he does a good job spreading things out. Layout The other thing is flow. The gas pumps aren't too far from where you go to do the smog check, so if someone is at a certain pump, it's slightly more complicated. You just pull up and he'll bring it around so the angle is right. Fortunately I arrived when no one was at the pumps, so I pulled in straight. I don't know the going rate anywhere else but for me, it was totally worth the value in saved time.

The first thing you must know is that you must make an appointment. I typically call first and…read moreselect a slot that works for me. When I show up, there isn't a length delay. The tech will pull my car in and begin the process. He's pretty thorough with the visual inspection as he checks the engine bay and underneath my vehicle. The whole process takes about 15-20 minutes. Been coming here for some time. Would absolutely come back here again in the future.

If I could give 10 stars, I will do it…read more I came in right before closing to put air in my tires and discovered I had a nail in one of them. The woman who helped me was incredibly kind and accommodating. She told me to come back the next morning, and even arranged for their technician to come in especially for me. I was there with my baby, and they were very understanding and considerate, which I truly appreciated. It's not something you always find. There's no doubt that for any car-related issue in the future, I'll be coming back to them.

No complaints, very professional setup, the staff was professional and service was quick and…read moresimple. Got my smog done here and everything went smoothly. Only slight "complaint" is that the groupon price is the same price as if you paid in store which is a bit weird but not a huge deal