Run, don't walk, away from here…read more I took my car in for a check engine light issue. Initially I went to a nearby Auto Zone to have them run a test for the code. The results showed a proable thermostat issue. In March, Meineke flushed and replaced my coolant, so I was very concerned about whether they actually checked the whole cooling system. I was also concerned that this location caught the issue back in March and didn't tell me because they wanted me to come back again and give them more money. I also had my water pump replaced here in March. I talked to Tammy and asked her to pull up my past inspection results so I could see if they checked the thermostat or not, and if they did, what the notes said. I could not find my physical copies and the email links from March no longer pulled up notes. So I thought, "They'll be able to go over those notes with me and we can have a discussion about where to go from there." Instead, Tammy said, "We don't keep those in our system." I said that that is false because other employees have gone over results and notes with me in the past. She said, "All I can show you are payment confirmation documents." Huge red flag. The results indeed showed a thermostat issue, as well as an engine turbo issue. As far as the engine turbo thing, fair enough. But a thermostat in the system they worked on just 3 months ago? I can't believe that a part that supposedly had zero problems back in March completely failed and needed replacing just 3 months later. That's why I wanted to see the notes in the first place. Why would a business lie to anyone about that? My total bill was $832.22. When I went to pick up my car, Nathan, one of the mechanics, kept saying there was a 3% card fee if I paid with my debit card. I already knew about the fee; I don't know why he kept mentioning it. Why would I get hundreds My mom was there to make sure everything went OK because I told her about my concerns regarding Tammy. When my mom heard Nathan talk about the fee, she said, "Wait, you expect your customers to pay that?" Nathan laughed at her. Actually laughed at her. I sent an email to this Meineke's direct email and also to corporate customer service about my experience. I asked for a refund for the check diagnostic test and the thermostat replacement. Tammy called me and insisted that she did show me all the inspection notes I asked for. She even said, "Our cameras will show that I did go over those with you." She insisted that the part I had replaced was not something found to be an issue back in March, and then she read notes from the mechanic(s) who looked at my car back in March. I said, "Oh, so the notes DO exist!" A refund was not offered and I told Tammy there is something very wrong going on at that Meineke. The dishonesty, arrogance, and suspicious behavior at this location is out of control. I am considering contacting the BBB for help getting a refund.

This establishment is set up to take as much of you money as possible. The woman manning the front…read moredesk is well trained on this task. She seems to specialize in taking advantage of the ignorant and desperate. My wife's car would not start so she had AAA towed it to this establishment because it was right next to the Wendy's where this happened. All it needed was a new battery, but they told her that her fuel pump blew a fuse and her key fob didn't work (quite a coincidence). I brought her the other key fob and they said we'd have to come back tomorrow. I walked to the cr (which already had the new battery installed), turned the key and the car started right away. Seeing this, the front desk whom literally ran back to the store to get my wife to approve and sign off on $315.76 of charges before I could get back to the front office (I had to wait for the mechanic to put the engine cover back on). The Diehard battery they sold her for $219.99 is listed online for $115.99. to which they added $49.60 for battery installation and another $21.57 in "Fees", which were not specified anywhere on the receipt. I feel they took advantage of a senior woman who knows nothing about cars and new the car was towed into the shop so she was feeling pretty helpless. Having paid more then twice what we should have, I would recommend steering clear of this establishment.

Another satisfying stop for my annual convertible oil change. The team here works together and…read morekeeps the site clean. They work at a good speed without making errors. The gentleman who ran the service technicians was very friendly, professional and thorough. He had a trainee. He patiently worked with the gentleman to make sure things were done right. He double checked his work and did some professional hands on training. The tire pressure guy was helpfully when I put a couple questions by him. The shop manager came over to make sure things went well before I departed. She wanted me to do a Google review...why would I do that when we have Yelp? lol The team didn't try to up sell me on anything. They didn't push things that didn't need repaired. Overall, good experience at a fair price.

My second time coming to Take 5 on Lima and I can honestly say they have achieved "go-to" status…read more Today I was helped by the assistant manager Jonah and he is one of the most professional and polite persons I have encountered. Jonah and his crew are detailed and very proficient. I really like how they communicate with each other to ensure every small detail is not overlooked. As far as I am concerned, I'll be bringing both cars here from now on. I'm not sitting at a dealership for 2 hours any longer.

We are from Alabama and had our check engine light come on in our 2020 Jeep Cherokee, while driving…read morethru Columbia City, IN. We stopped at Auto Zone and they said it needed an ouk change and recommended Take Five. We had never heard of them, but made a bee line right to them! We were shocked when they said stay in your jeep, handed us 4 super cold waters in this super hot days and candy for all four of us! My grandsons went about crazy!! They changed the oil, offered us windshield wipers and even cleaned my windshield. Now we got some amazing hospitality and manners in Alabama, but we don't have Harrison or Logan in a take 5 Pul Station there. Harrison introduced him self as the manager and Logan as his 2nd! Both were outstanding. We were in and out in 5 min and back on the road. I really hope a Take 5 Oil place opens near us! Thank you Harrison and Logan, , Amazing Job!! Told ya we would make ya'll famous!!

My wife got an oil change, next day the skid cover of my suv came off next day. Please avoid as…read morethis not the first time this has happened at this location.

We have been going here for years. will always choose them over the dealership for the basics…read more Quick, polite, honest. Explains the problems well without making you feel stupid.

Friendly,Quick and efficient, job well done on my oil change. You can see the teamwork as they work…read moreand the quality of work and safety of there work will bring me back.

Slow! Too slow, I wait 30 minutes in January 2025, on a Wednesday, to get to the change bay…read more Before I backed out and drove off.

No line. Pulled into bay, they got right to work. In and out about 10 minutes. I am on their email…read morelist,they send useful coupons, not junk. Saved me $20. Appreciate that. The Reeses candy and water is a nice touch too.

We took our car into Take 5 for an oil change yesterday. The service was okay at best. We needed an…read moreoil change and tire rotation. Apparently they only do oil changes here. The price was comparable at $87 for the oil change as that is about what we pay at Strickland Bros. One thing we were not happy with was the oil covered handprints left all over the hood of our white car. We have received better service at Strickland but we're hopping for a lower priced oil change. Due to the lack of care taken we will probably just keep going back to them.

Fast little fingers in here. Place will get the oil changed in no time flat. While you wait. All…read morepropped up sitting in your car, some dude and cuz will get your oil change done right. Place will get her changed. Get you some regular conventional up in your hooptie these jokers will get your old oil swapped out for the new oil. Throw a filter on and you in business cuz. For reals though. Come here dog and bring your hoopties, these bros will get that oil changed and a filter thrown right on. They got you

Within 3000 miles of an oil change, the oil pan bolt fell out!…read more Jeff at Tuffy first blamed us for removing it!!?? And then said it got knocked out when we hit something?? I noted that a fictitious scrape is not going to unscrew a bolt! Then he said I put the bolt in crooked, when I noted that it was probably damaged by his worker and that's why it fell out! If the bolt had not fallen out because of poor work, I would not have been putting a new one in! Now they say the oil pan is bent. Also suggested a fan belt, not realizing they just replaced it on this very service. THEY SIMPLY DID NOT TIGHTEN THE BOLT ENOUGH AND IT FELL OUT AND THEY WONT ADMIT IT AND WANT TO BLAME US! Poor service, and they will not take responsibility for their incompetent work. I STRONGLY RECOMMEND GOING SOMEPLACE ELSE AS WE WILL FROM NOW ON! From the previous reviews, it looks like others think the same way!

In early October 2024 I needed to replace both the rear shocks on my vehicle. The mechanic who…read moreusually does the work for me gave me a quote of about $250 but couldn't get me in for over a week, so I called Tuffy on Jefferson and the clerk said the cost would be between $250 and $325, and I could bring the vehicle in the next day. That quote was comparable to what my mechanic gave me. However, when I arrived at Tuffy the next day the same clerk said it would be $1200. I said that wasn't what he quoted the previous day and he said "well the shocks are $250 each and then there's labor". I again reminded him of his original quote, he just shrugged and did not reply, probably assumed since I was already there I would go ahead with the job. I did not. My mechanic was able to do the job for $125 labor and I purchased the Monroe shocks with lifetime guarantee for $40 each from Ebay. The whole job was $205 plus tax. Obviously the Tuffy clerk was trying to run a scam. How many other customers have been ripped off by this Tuffy location? The owner should be aware of this problem and hire reputable people.