On 10/16/2025, I had an am experience purchasing my Continental M8 sewing machine from Sewing and…read moreVacuum Warehouse in Cypress! I love my new machine.

New to Texas and needed to get Bernina sewing machine repaired and serviced. We walked in and were…read moregreeted kindly by a couple of the employees in the store at the time. They were helping other customers so we waited a few minutes. When we checked in we explained what needed to be done, suggesting what repairs needed to happen. The young lady checking us in wanted to do a test sew in order to properly diagnose the issue. When the young lady had a hard time figuring out how to string it and sew with it, we should have walked out with our machine. We saw they had no Bernina machines or accessories, and that should have been our second warning to walk out (or maybe the first sign). We were told it was going to be 3 weeks before the technician could even look at the machine. We have numerous machines and know this is not an unreasonable time for repairs. 3 weeks later, we received a call from the tech who said they did not work on Berninas and he was unsure how to replace a part and when told there was a missing spring, he said there was not supposed to be a spring. We knew he had no idea what he was doing (on this machine) and we needed to pick up the machine. We called back and said we were coming to pick up the machine. The manager told us on the phone they would not charge anything more than the initial $88 inspection fee, even though the tech cleaned the machine. We arrived to pick up the machine and they tried to charge us for the service and the cleaning. We told them we spoke to a manager who waved any further fees. Once both hands were on the same page, we walked out with the machine with no further payment. They have many other brands, but do not take your Bernina line of products. I would have given 1 star if it wasn't for the manager waving the additional charges. We took the machine to another shop in Huntsville that only handles Berninas.

Superb (and I am a tough one to please) customer service! They came to my house, measured for my…read morewindow coverings, installed them beautifully, and proactively provided some replacement material that I didn't know I needed. They also provided my bedding. When it arrived, they came over to install it and help me learn how to make it look good. I am so pleased with this company and their performance. PLUS my window coverings look amazing.

I wouldn't even give one star, but had to in order to review. Cara did our window treatments -…read morefive windows overlooking Lake Woodlands. The string on one of the woven blinds broke after only 2 yrs, rendering it completely unusable, then the next year, two others broke, completely ruining our view. Plus I've never liked the curtain toppers she designed for us with a fabric design chosen from just a small square of fabric that made it hard to visualize what the final effect would be on five windows. Bottom line, after contacting Woodlands Fabrics and hearing nothing back from them, we decided to just eat the $5000 we spent with her and start all over again with another company. In addition I also had trouble getting the company to replace a pillow they had made for me that was too large for our bench. My take on this company, no matter how many times they change their name, is that, unlike companies that are customer-obsessed, this one is completely profit-obsessed

**************A SEAMSTRESS DREAM*************************…read moreLORD HAVE MERCY, a dream come true. I had never heard of this place before I stepped foot in it to make a masterpiece. I had actually visited on Good Friday and they were closed. I live in Katy and it was a 30 minute drive. I was upset but kind of my fault because you should always call a new place first before visiting. I pulled up and saw no cars and was surely disappointed. I politely got back in my car and decided I would visit another day. Well the following week I decided to visit because I needed to drop shoes off at the shoe shop. I walked in and felt like I was dreaming. It was such a variety of material it was unreal. I am not a seamstress but I have a creative vein for making a masterpiece. I decided to take my time and walk around and observe, look and allow my creative juices to flow. Then an angel appeared CLAUDIA, she was the sweetest girl ever. She answered all of my questions, offered expertise knowledge and helped me sort through many different options. Of course a creative person never makes choices overnight. So I left the store and told her I would return soon. The following week I returned with more choices and the need to make a final decision. When she seen the masterpiece she was floored. She then proceeded to talk about her mother's 50th birthday. It was funny because I am preparing for my 50th birthday and I was sharing with her that I don't mind sharing information with her as well to make her mother's event a success. What impressed me the most is all of the staff are welcoming to all ages and race along with being bilingual. I am always disgusted when I walk into an establishment and no one speaks ENGLISH which is the first language in HOUSTON. They are all nice and helpful CLAUDIA, stood out to me because she helped me personally. She was absolutely amazing. She gave hands on expertise and was very patient and kind. It was my first time in the store and she made me feel welcome. Her energy and poise were unmatched. I am looking forward to shopping at this establishment again.

Came in for some fabric the staff was very knowledgeable and quick. Recommend this to anyone who…read moreneeds help with fabrics a lot cheaper than another store I quoted.

Service and selection were great! ! Bought box of steam a seam . Exactly what I needed.read more

Nice big selection of fabric. There was at least 3 people working when me and my husband stopped in…read moreand 2 of them asked us if we needed help. We did not find what we were looking for but will be back.

The owners are the best. Doris takes so much time and patience to teach me different things about…read moremy sewing machine and about sewing in general. Each time I visit the store I learn something new. The Bernina products are wonderful and perform with professional result. Fabric Carousel is the only place I will take my sewing machines for cleaning and repair. They clean and repair my sewing machines and make them run like new extending the life of the machine Whether you are there for a class or to buy fabric or notions or have a machine cleaned or repaired you can not beat the customer service. I love to visit this store, Doris is so kind and genuine the the entire staff is knowledgeable and friendly. They make you feel comfortable to spend as much time as you want bronzing, and they are available to answer any question you have

The best Bernina dealer store there is! Dorris is such a kind and genuine person, and the entire…read morestaff is incredibly knowledgeable and friendly. They carry a fantastic selection of fabrics, sell Bernina machines, and also offer long-arm quilting services. I always enjoy visiting, highly recommend Fabric Carousel!

This is a really nice quilt shop that has fabrics, zippers and more. The staff was friendly though…read moreI didn't find much of what I was looking for, clothing geared fabric, but that's ok. Any serious quilter would like this store. Parking is out front in a small lot with other businesses.

I went into this store for the first time as a a seasoned seamstress, but new quilter. The owner…read moreand her husband greeted me with smiles and encouragement. I can't say enough nice things about this business. Though their focus is on quilting they not only carried quilting supplies but also had notions, and tools to make any sewing project successful. They seem to have a lot of fabric to choose from as well, though that wasn't my reason for going there. I will find out soon enough though.

i went to their store on Saturday. Their time said from 10:00 am to 3:00 pm. Arrived at 1:30 pm…read moreand the store was closed. Drove from across town to get there and wasted an hour both way. Will not go back.

This shop carries fabrics you cannot find anywhere else. They have a ton of quilting fabrics and…read moresupplies, but the most important thing for me as a customer is the fabric for children's clothing. It is a smocking heaven with pre-pleated and constructed garments ready to be smocked and the selection of quality fabrics is impressive. When I am making a special item whether it be a dress or quilt, this is where I go to purchase fabric; an heirloom item needs to be made with the best quality available and they have it all! The ladies are experienced and super helpful when I need assistance-I love going there.

Great place to spend a Saturday afternoon Family friendly…read moreas both kids and adults can create their own masterpieces They have a wall of various ceramic pieces to choose from

Great time We really had fun…read moreLots of choices Would go back again Adult children loved!