Paul is absolutely amazing! I had to ship a lot of my belongings while moving across the country…read moreand he was so helpful with making sure my items were shipped and handled with care. My items arrived to my destination safely and they even made sure to put extra tape and precautions with my items. Highly recommend!

Paul is really helpful. Helped me with my return when other ups places were no help at all. Great…read morecustomer service!!!

Gave them multiple chances to remedy the situation. Shipped a painting but broke the glass. Fixed…read moresent receipt no reply. Do not trust. I have had great success with other pack and sends but this is not a trust worthy store.

Arlene has always been friendly, responsive, and helpful when I've gone in! They've shipped a…read morecouple of very important items.. one heirloom and another very fragile item. I couldn't be happier with their efforts!

I found this gem of a shipping service while on vacation and Marlena was absolutely fantastic!…read moreHelped me greatly figuring the best way to ship to lower costs. She was super friendly, and was a great help! She packed everything up for me, answered every question!

This place is the best ever! I came for fingerprinting and they were quick and efficient plus they…read moregave my kids toys to occupy themselves. So very kind and efficient. Highly recommend.

This is without a doubt the best pack & ship store I've ever worked with. Everyone is always…read moreprofessional, helpful, friendly & so efficient. Definitely recommend, this is the only pack & ship my family will use.

Very nice woman at counter. Helpful and Patient, as someone…read morecalled while she was helping me, and she gracefully answered all their Back there today! Melissa is one of the most helpful People I have met in ft myers -- I recently moved here. She is kind and knowledgeable. Made me feel right at home and easily boxed up an annoyingly large sewing accessory to send to someone.. that I couldn't figure out how to do! Ty!!!

The worst ever. I was dropping off a FedExpackage. the girl was sitting on the counter doing…read more nothing. The label was a little faded. Didn't even get up and try to scan it said she would not take my package because it wasn't scannable. I told her that yes it is. she told me FedEx won't even take it.Honestly, this place should've been out of business a long time ago.

I left a review on Tuesday, March 24th. It has been removed. I didn't think that would be allowed…read more You can see my name but the review is not available. Hailey was exceedingly rude from the start. I needed to ship a bracelet and asked which service would be the least expensive. Her nasty reply was, "I can't choose the service for you. " I said, "Fine but if you could give me an idea of the rates I could choose. ". Her answer (again nasty) was : "They're all within a few dollars". So I never did get an answer to my question. Then I asked about insuring the package for the value. Again nasty: "Go back where you bought it; they'll probably do it. ". I explained that I work for the company where I bought it. They do not. Then (nasty) she said, "Go to a pawn shop. "To my knowledge they do not do that. So I also question her knowledge. At that point I said I would go elsewhere. Hailey said, "You're really rude. ". Now I'd had enough so I said, "That's the pot calling the kettle black. ". On my way out Hailey said (very sarcastically), "Have a nice day. I love you. " I have used Omni for more years than I can remember and I was always pleased with the service (Erin)...until now. I will not be back, at least as long as Hailey is there. If this review is removed again I'm calling the owner. I'll get his name from a former employee.

Rude and obnoxious woman behind the counter. She assumed that since my wife was from NY that she…read morewas a rude NYer. When my wife questioned the price of mailing a package she told my wife to leave and then escorted her out . This women needs a lesson in customer service and the management needs to fire her. We will never use the service again. I wish I had the power to close the franchise.

I dealt with Jaz for my mailing of important documents. She was diligent in finding me the best…read moreprice and explained it all to me. I love this place!

Jazz was absolutely amazing! She was very friendly, helpful, and professional. She made the whole…read moreprocess easy and was so kind and patient. Excellent customer service thank you, Jazz!

This new location is so convenient for me. I like their drop off mailbox option. I normally go to…read morethe post office prepared, I have everything boxed up and if I'm not dropping off, I'm waiting in line for express delivery. The staff here is nice but I would also say, come with realistic expectations, they are the post office and are super busy, expect to wait a bit, that being said the staff is helpful. This location is clean and organized. I can't ask for anything more out of my local post office.

Brand new post office in SW Cape Coral. It is open but they have not made their opening…read moreannouncements yet. The parking lot is a decent size and there was a good amount of it being utilized this morning. The staff I encountered today were knowledgeable, friendly and efficient. This new location is very convenient to me and I am very happy it is open.