Always had a good experience at this store, but just today one of the workers were super rude. I…read morebrought my kid with me, which of course as any kid would, it look at their beanie baby collection. All she was doing was looking at the bluey ones. & one worker (that's not helping me), as I'm looking back & fourth to the lady that's helping me and watching my child, says "your kid is looking at the beanie babies" & I said "yup" & she proceeds to say "she's taking cards out" & I said "where?" Because my daughter didn't take ONE card out. & she said back, "I need to watch my kid". HOW RUDE. My kid is looking at the beanie babies. I was thinking about buying one since my daughter seemed to like it. But not anymore!

This is a small shipping store somewhat hidden next to Jets pizza in the Del Prado shopping center…read more They were crazy busy with people constantly coming in to ship. There were four employees working the counter and one stacking and sorting. They are a very well oiled machine! No unnecessary running in circles. Direct and to the point but had the time to wish each person a Merry Christmas. The owner is a very lucky employer to have a great team. Great job!!!

Terry and her coworker, early on a Monday morning, were very nice and helpful, patient despite a…read morebit of a line already. This store also provides shredding .99 cents/lb and copying .25 cents/page b&w, mailboxes to rent.

The folks in this store are so nice and helpful. I often see them helping people who do not know…read morehow to navigate a return with Amazon or who are unsure of the procedure to package something that they need to mail. The clerks are always patient and offer help and stay friendly even if customers become unpleasant or rude. This store is great...they can do it all! I have never had a long wait, even when they are busy.

Very helpful today to ship a large box (actually, my suitcase) from here to Raleigh. It took a bit…read moreto work things out as my suitcase was just a bit too big for their standard boxes so they were able to cut down a larger one to fit. Have I said "helpful" already? They were. [Review 12780 overall, 94 of 2020.]

I have been like a crazy person, trying to get ready for our trip to South Dakota next month. We…read morehave delayed and delayed because of the pandemic, then our RV getting delivered late and now the weather there. I have not been in a department store shopping for almost a year. Since I live in Florida for a very long time, I needed some warm clothes lol! Just looking at long sleeves makes me hot! Well anyhow, I decided to order clothes and other necessary things from Amazon, Macy's, Belk etc. The Prime truck thinks my house is a regular stop on its route lol! So I am constantly returning and exchanging all the merchandise that doesn't fit or is the wrong thing. I discovered this UPS store on Amazon. It is relatively close to my house and is located on Hancock Bridge Road and Orange Grove. It is a very safe place to return your stuff. There is a big sign in the window that tells you to wear a mask and be socially distant. Only a few people can go inside at one time. I saw the lady who works there come out and sanitize the door and door handle. The staff is masked and super quick. We love supporting our neighborhood businesses. Thank you UPS Store for all the care you take serving our community!

Awesome place. Staff are so nice. Always busy. And I frequent often, with my Amazon returns!read more

I went yesterday to the store to send back a return for ups. I was having trouble getting the…read moreshipping label off my phone and the 3 associates were Sooooo Helpful and Friendly!!!! they were bound determined to help me!! it was 2 women and a gentleman. I Only remember one of the womens name was Lynda. Sorry I Don't remember the other 2 because they Definitely Deserve recognition too!!!!

Very nice woman at counter. Helpful and Patient, as someone…read morecalled while she was helping me, and she gracefully answered all their Back there today! Melissa is one of the most helpful People I have met in ft myers -- I recently moved here. She is kind and knowledgeable. Made me feel right at home and easily boxed up an annoyingly large sewing accessory to send to someone.. that I couldn't figure out how to do! Ty!!!

The worst ever. I was dropping off a FedExpackage. the girl was sitting on the counter doing…read more nothing. The label was a little faded. Didn't even get up and try to scan it said she would not take my package because it wasn't scannable. I told her that yes it is. she told me FedEx won't even take it.Honestly, this place should've been out of business a long time ago.

We sent a package and told him we wanted it sent UPS and the cheapest way, aka ground…read more However, the kid decided to do it the cheapest way via metered mail.. which I'm reading is USPS. I didn't understand when he said it would take 2 to 5 days for it to get there. Because UPS in Florida is usually always delivered within a day(especially when only going across the state) even though it says it could take two days or so. I even said that is weird bc UPS is usually always only a day or two at most. He just stood there looking at us. I didn't realize he changed the delivery company on us that we requested (didn't even acknowledge that he changed it what we asked for either) until I went to track the package and see that 3 days later it's still not there. So now it makes sense that it's taking three days to go from Fort Myers to Miami, which is still a joke. Mail used to go across the country in three days. I had already been to the post office and sent the letter via certified mail. I went to the UPS store specifically to send it via UPS as a backup/second form of delivery. So now I have the exact package being delivered on the exact day via USPS and I just wasted money. Not happy!

I needed a renewal passport photo. My local UPS store could…read morenot accommodate. This store was the closest second option. By mocking my grumpiness, the friendly staff coaxed a reluctant smile for the photo. $15 later, mission accomplished.

Dropping off an Amazon package today was easy and quick. Mom loves to buy things and then return…read morethem so this was part of the errands this afternoon. The parking was decent in this shopping center parking lot - bigger vehicles will have challenges. The store is tidy and organized so it was a piece of cake to pop in, wait to hand over the package, get a receipt and be back on my way. [Review 404 of 2025 - 2049 in Florida - 23966 overall]

They stole my package. We sent it Express and it never left the store and the manager was the…read morerudest person I've ever encountered. The manage offered no help other than staying it wasn't her problem... It is now