Always Super fast and very convenient. It's an easy place to use for my shipping needs!read more

Wonderful experience. Friendly easy to work with. Kept me In the loop the whole time highly…read morerecommend

This is a small shipping store somewhat hidden next to Jets pizza in the Del Prado shopping center…read more They were crazy busy with people constantly coming in to ship. There were four employees working the counter and one stacking and sorting. They are a very well oiled machine! No unnecessary running in circles. Direct and to the point but had the time to wish each person a Merry Christmas. The owner is a very lucky employer to have a great team. Great job!!!

Always had a good experience at this store, but just today one of the workers were super rude. I…read morebrought my kid with me, which of course as any kid would, it look at their beanie baby collection. All she was doing was looking at the bluey ones. & one worker (that's not helping me), as I'm looking back & fourth to the lady that's helping me and watching my child, says "your kid is looking at the beanie babies" & I said "yup" & she proceeds to say "she's taking cards out" & I said "where?" Because my daughter didn't take ONE card out. & she said back, "I need to watch my kid". HOW RUDE. My kid is looking at the beanie babies. I was thinking about buying one since my daughter seemed to like it. But not anymore!

Very helpful, store was clean , only negative was the front area was not properly stocked. No air…read morebills. Card display was disorganized and needed filled. The staff was efficient and helped me process a ground order . They were having issues with their computer system and so things went slowly but the cashier was conversational and apologized for the delay. I would definitely recommend based on todays experience.

Tried to sell some headphones but after buying the label I realized it cost more than the…read moreheadphones the item weighed .75lbs and it cost $24.44 to ship and my buyer paid $18 now I'm out $6.44 plus selling fees

Gave them multiple chances to remedy the situation. Shipped a painting but broke the glass. Fixed…read moresent receipt no reply. Do not trust. I have had great success with other pack and sends but this is not a trust worthy store.

Arlene has always been friendly, responsive, and helpful when I've gone in! They've shipped a…read morecouple of very important items.. one heirloom and another very fragile item. I couldn't be happier with their efforts!

I have been coming here for over 20 years. I always prefer to give my business to small business…read morethan the government. I went in there this week to mail a certified letter. The tall guy behind the counter looked miserable- was also rude and condescending had a bad attitude. From other reviews here on yelp apparently this is the way the guy is. I asked him for a small 5 inch piece of tape to put on the back of my envelope because I forgot to do it at home. He informed me it was going to be a dollar. A dollar for a piece of tape? I told him I've been coming there for over 20 years and his snarky comment was "we'll go talk to the owner She's outside". I told him I choose to bring my business there for 20 years because it's a small business and nobody else charges for a piece of tape. He threw my envelope down on the counter and said "then go somewhere else- here is your FREE piece of tape". I ended up just paying for the certified letter because I was in a rush, but the owner was walking in as I went out, and I stopped her and said the same things to her. I tried to School her on good customer service. She argued with me about how people come in and they lose a lot of money because of tape. I explained to her sometimes you got to just eat it as a business owner and if it cost you $50 a year in tape to be Customer service friendly then that's a very small price to pay in this environment. She looked at me and was dismissive. Guess the extra dollar she is making on maybe 10 people a year is gonna really put her over the top with revenue. There's another postal place on College Avenue which I'll be going to from here on out. What a fool.

Incredibly unfriendly, disinterested in business, hanging out on phone, should not be in the…read moreservice business.

I came in to ship a few different things they can't ship ups but Devin was very polite and helpful…read moreshowing me where I could go.

I left a review on Tuesday, March 24th. It has been removed. I didn't think that would be allowed…read more You can see my name but the review is not available. Hailey was exceedingly rude from the start. I needed to ship a bracelet and asked which service would be the least expensive. Her nasty reply was, "I can't choose the service for you. " I said, "Fine but if you could give me an idea of the rates I could choose. ". Her answer (again nasty) was : "They're all within a few dollars". So I never did get an answer to my question. Then I asked about insuring the package for the value. Again nasty: "Go back where you bought it; they'll probably do it. ". I explained that I work for the company where I bought it. They do not. Then (nasty) she said, "Go to a pawn shop. "To my knowledge they do not do that. So I also question her knowledge. At that point I said I would go elsewhere. Hailey said, "You're really rude. ". Now I'd had enough so I said, "That's the pot calling the kettle black. ". On my way out Hailey said (very sarcastically), "Have a nice day. I love you. " I have used Omni for more years than I can remember and I was always pleased with the service (Erin)...until now. I will not be back, at least as long as Hailey is there. If this review is removed again I'm calling the owner. I'll get his name from a former employee.

Rude and obnoxious woman behind the counter. She assumed that since my wife was from NY that she…read morewas a rude NYer. When my wife questioned the price of mailing a package she told my wife to leave and then escorted her out . This women needs a lesson in customer service and the management needs to fire her. We will never use the service again. I wish I had the power to close the franchise.

We sent a package and told him we wanted it sent UPS and the cheapest way, aka ground…read more However, the kid decided to do it the cheapest way via metered mail.. which I'm reading is USPS. I didn't understand when he said it would take 2 to 5 days for it to get there. Because UPS in Florida is usually always delivered within a day(especially when only going across the state) even though it says it could take two days or so. I even said that is weird bc UPS is usually always only a day or two at most. He just stood there looking at us. I didn't realize he changed the delivery company on us that we requested (didn't even acknowledge that he changed it what we asked for either) until I went to track the package and see that 3 days later it's still not there. So now it makes sense that it's taking three days to go from Fort Myers to Miami, which is still a joke. Mail used to go across the country in three days. I had already been to the post office and sent the letter via certified mail. I went to the UPS store specifically to send it via UPS as a backup/second form of delivery. So now I have the exact package being delivered on the exact day via USPS and I just wasted money. Not happy!

I needed a renewal passport photo. My local UPS store could…read morenot accommodate. This store was the closest second option. By mocking my grumpiness, the friendly staff coaxed a reluctant smile for the photo. $15 later, mission accomplished.