Excellent customer service. Makes shipping and returns easy peasy. Owner operated. You can tell…read morethey care.

The employees are always very helpful and friendly. Been here many times and i've only ever had…read moregreat experiences!

I highly recommend this establishment! Great customer service and wonderful staff thats friendly…read moreand attentive to customers needs. Pricing is great and the owner is amazing!

Fantastic service, reliable, reasonably priced - all work done on-site - never an issue.read more

I have been using Carolina Pack and Ship typically every week for mailing and returning packages…read moreand Reed and his team are always so welcoming and accommodating!! I am always so impressed with them! I typically avoid dropping packages off and going to the post office because it is usually a long process, but here it is such a breeze and they truly make sending packages enjoyable!! Highly recommend them!

I needed to fax a copy of a receipt, because the receiver would not accept a scan or email. I…read morestopped by to find they do faxes here the service was quick friendly and great value. I love the location and parking is a plus. I had been taking my business needs to the UPS store at Heritage, but parking and access can be challenging. Reed offers all the same services. Hours are 9a-6p Mon-Fri Saturday hours close at 2 closed on Sunday. Copies, faxes, Notary and shipping.

We were thoroughly surprised when we went for a TSA pre check. The location is exactly where are…read moremobile map guided us, but did not know it was in a shipping store. The whole process was very efficient, they got us right in, even though we were early, the process only took maybe 10 minutes. The personnel were very courteous and attentive. I very much recommend them for any mailing and TSA pre check needs.

The folks there are always friendly and will answer any stupid question I have about shipping. I…read moreknocked off a star because they do not ship UPS as far as I know. I have a private mail box here and they are nice enough to email me directly when mail is sent to me. Thanks!

This was the third bike shop in our hunt for our 6 year old granddaughter. Third times a charm…read more Sarah was our sales person and she was fantastic! She even took her out for a short spin to test out the bike. Since this was Haylees first bike without training wheels, we opted for the single speed model, trek precaliber 20". No high pressure to upgrade and I appreciated the time Sarah took to ensure we were happy. We took Haylee to a big empty parking lot and after 2 tries, she was biking like a pro! Love that they include one free service and they also have a trade in program. We will come back for all our biking needs!

I ordered my bike online and had it delivered to this Trek bike shop, they said it would take up to…read more72hrs to get it put together and fine tuned. They had received it yesterday and called me to pick it up today. They made sure that my everything was adjusted to my 6'5" frame before I left and ensured that I had all of my safety gear. They made recommendations for what I may need and no pressure to just buy a bunch of products. It was an awesome experience. Shouting out the staff..very professional and knowledgeable.

I love Ship on Site. They are in the Stonybrook Shopping Center off of Wake Union Church Rd. The…read morestaff is very friendly and helpful here. I like that you can mail USPS, UPS and FedEx, so if you have multiple items, you can bring them to one location. Besides shipping, they offer mailbox rentals and printing, copying, and shredding services. They also have a notary and take passport photos. I believe they will also package items to mail for a fee. One side of the building is a gift shop with some unique gifts. If you are looking for a location to ship items or need other services, this is the place to go.

Choose your preferred/required shipper - UPS, Fed Ex, USPS, etc. - Ship On Site does them all, with…read moreone-to-one friendliness, excellent and unique items for gifting or elevating your postal experience, and no extreme cost difference from going to a Fed Ex or UPS Store - but a whole lot more charm, selection and shopability. For those of us who are Amazonites, if you time it right, free packaging and shipping with tracking receipt provided @ your local office store that starts with an "S" is kind of unbeatable, but as more folks discover it, the lines are getting longer and harder to time. We've used Ship On Site for personal shipping overseas, national work shipping that requires high efficiency and speed, and yes - Amazon returns. It's conveniently located right off Capital on Wake Union Church Rd, with access that enables easy off-and-on Capital Blvd via easy-access and egress through the strip center with Big Lots and an Ace Hardware to which it is adjacent. The staff is friendly and accommodating, and it has a connected gift shop that has super cool unique cards and related items. Check it out, definitely worth your time. Will add a few pics later this week to top this review off.

If I could give this company, Craters & Freighters, and its owner Kathryn Lennon, 10 STARS, I…read morewould. I just had an oversize painting shipped 600 miles away to a large organization and the staff there who unpacked said - they had NEVER EVER SEEN an artwork (and they have seen lots) PACKED SO WELL!!! I interviewed several places before I chose Craters & Freighters and although some were good, NO ONE took as much time and trouble as Kathryn did to make sure everything went PERFECTLY - and delivery was even AHEAD OF SCHEDULE, which is a real big deal, these days. They are my #1 choice for shipping!! Can't recommend them highly ENOUGH. MY SINCEREST "THANK YOU"!!!! TERI FRIEDMAN

SLOW. Terrible communication…read moreDamaged my shipment and did not take responsibility (even with insurance). More expensive than others. They were 3 days late picking up (they actually forgot about me). When they finally did pick it up and shipped it, they damaged it en-route and it took 2 days+ for every email to them to get a response back. It was a $900 mistake working with these guys. Never again.

My first visit and everyone working there were extremely nice and helpful along with being…read moreprofessional. Will be using them for all my shipping and postal needs.

I had to send a fed ex pig out overnight. Unfortunately this location does not have Saturday pickup…read moreBUT the representative went above and beyond helping me find a place to go. She even offered me a box for free (which i didn't take) SO big shout out for great customer service even though she did not make a dime!

FedEx to the rescue!…read more We were preparing for a grand opening in Wendell, and one of our activations involved a scavenger hunt with custom "golden tickets." I had ordered everything in advance and had it shipped directly to the site. FedEx showed the package as delivered and signed for, but once we started searching the mailroom, the package was nowhere to be found. Time for Plan B. Thankfully, I had the original ticket file. I sent it to this FedEx Office on Capital Boulevard around noon and requested a straightforward print job: color tickets, approximately 3 1/2 x 6 inches, printed on regular paper and cut to size. Nothing elaborate, but I needed them that day. By 6:30 p.m., they were ready -- and perfect. I had to drive into Raleigh from Wendell because there wasn't a convenient FedEx Office near the client site, but the trip was worth it. Pickup was quick, parking was easy right in front, the staff was professional, and most importantly, the finished product was exactly what I needed. No drama. No complications. They simply got the job done. I've always had good experiences with FedEx. It can cost a little more than some alternatives, but I appreciate the tracking and accountability, especially when I'm shipping or printing something important for work. When you're facing a deadline, reliability matters. And since I was already driving into Raleigh, I made a lovely dinner reservation afterward. Crisis solved AND dinner? I'll take the win! Thank you to the team at the FedEx Office on Capital Boulevard for helping turn a potentially stressful situation into an easy fix. Professional, efficient and dependable. I love me some FedEx!

I use this FedEx office location frequently for scanning and printing (postcards, posters, etc)…read more The staff is so kind and very helpful. I have had a good experience every time. My one note if you're scanning is that the scanners can only do about 10 pages at a time if you're scanning and sending to an email address. So it can take a little bit if you have a big print project.

This was my first time shipping a barrel. It was a good experience working with Marcia. It was a…read morelittle frustrating at times with the communication and how flexible I had to be to make it work. Nevertheless, it feels good to support a small, upcoming business. She gets the job done. I appreciated the tracking option and my barrels arrived home to Jamaica within reasonable time.