They did really excellent work! My car come out looking like how it looked before the runway car…read moretire hit me. I'm very pleased with there work and I would recommend them to anyone. Their customer service is very friendly and ready to answer all your questions about your car.

My car was rear-ended in Nob Hill on Valentine's Day (after a nice dinner out with my hubby…read more.. sigh). The good part: the guy who hit me had the same insurance company as me, so claim processing was pretty easy. The bad part: the insurance company steered me to their associated collision repair facility, which declared my car a total loss (ARGH!) only because the cost of repairs exceeded 75% of the value of the car. I wouldn't have been able to buy a new (or even used) car of the same quality with the insurance buyout, and I just KNEW the car was repairable. I found Southwest Collision Craftsmen here on Yelp, read all their good reviews, and went to them. Bottom line: except for a few factors (which were relatively minor in the long run), I'm VERY happy I did! Manny (the owner) and a manager both did thorough inspections to arrive at a repair estimate that was significantly lower than the insurance company's facility quoted. (Of course, it helped that I provided a copy of the other place's estimate!) I had several long conversations with Manny about the pros and cons of going ahead with the repair. We faced a substantial risk of them getting way into it, then finding (after ripping the car apart to the point of no return) that it was not repairable after all - at which point I'd have to pay for the work to date, then scrap it. Manny made sure I understood the risks from all angles in advance. We took the chance, and it paid off. YAY! The downsides: 1) I had to make multiple appointments and come back multiple times to get SWCC's estimate finalized and get the work going. 2) The work took MUCH longer than they anticipated (several weeks longer!), even with built-in timeframes for ordering & delivery of parts. There were delays in starting the work, and delays in promised completion dates. 3) While Manny is a very friendly, sociable guy, that sometimes leads to in-person and phone conversations that are way longer than necessary just to get updates. The upsides: 1) SWCC stuck by their repair estimate, and did not add extra costs or any work we had not already discussed. No surprises on the final bill! 2) When I finally got my car back, it looked GREAT! Better than it did before I got rear-ended! 3) I got to keep the car I loved, and the repairs were ALL covered by insurance and then some. WIN-WIN! In the end, I was VERY happy with how everything turned out. Despite the relatively minor glitches, Manny and the staff at SWCC are very helpful, friendly, thorough and professional. And the technicians' work is EXCELLENT. If you need top-quality collision repair at a fair price, I highly recommend Southwest Collision Craftsmen.

Brought my Mercedes RV in to repair the front-end after a collision. I was impressed by Loid's…read morefacility, but moreso by the professionalism and support from Jerome, my service advisor. From his knowledge of the repair, to the detailed estimate, working with insurance on my behalf and keeping me fully informed throughout the process, I was completely impressed. The work they did was high quality, clean lines on all the new parts and the paint was a perfect match even though my RV is 10 years old. I'd recommend Loid's for your repair service, especially if you have a Mercedes as their authorized Mercedes repair shop made the difference in the quality and overall customer experience I had. Thank you Jerome & team!

Loids did an outstanding job on my car after hitting an Elk. The car looked brand new. I admire…read moretheir battle with the insurance company to only replace with original parts. If you want it done right, go to Loids!

By far, the absolute best repair shop I have ever been to, and I've been to dozens. My wife and I…read moreboth have owned old Toyotas and although these old rigs are generally pretty reliable, sometimes they need service or repair. I've been to shops in Washington state, Idaho, Oregon, California, Nevada, Kansas, and Missouri for work on my old truck and none of them came close to being as knowledgeable, fast, fair, honest, and professional as Auto Tech. If you own a Toyota or Lexus and live anywhere near Albuquerque, you need to go to this shop for your service and repair work. These are the best folks in the business, I would trust and respect them more than some of my own family.

Very delighted with service!!! Family owned shop, fast friendly, explained work needing done, and…read moregiving me a choice as to how it could be accomplished, and their recommendations on how it should be done, to save money down the road! Wise I like that. My job was fairly straightforward, but they were also interested in how doing it the right way, would save $$$ later on. Another plus is that they specialize in Toyotas, though they'll work on pretty much everything. Clean shop, and they went an extra mile for me, which is very much appreciated!!! Like a family run restaurant, they take pride in doing it right the first time. This was the first time I've used this shop, and can't thank them enough. It important that we keep our vehicle in top shape, as it's done it's job never leaving us stranded! Thank You Mitsy and Auto Tech!

I went here for body work after being rear ended on interstate in hit and run. There was a wait for…read morethe initial estimate of a couple weeks, but they did a great job. Very professional. I was pleased with color match work with a silvery color I was told is hard to match.

$2100 for my car to look like new again, and well worth it. I can't tell you what they did, but I…read morecan tell you they did it well, quickly, and with professionalism.

Everyone I dealt with at Toyomasters was knowledgable and helpful. They did exactly what they said…read morethey would, when they said they would. They made extremely useful recommendations. I didn't mind waiting 2 months for the service because it was not the situation of needing to fix an acute issue. It was important and often-neglected long term maintenance. I recommend them without reservation. A note: I think their prices are reasonable, given what they provide and how well they provide it.

honest, trustworth, and professiona! they gave me a honest opinion and I appreciate this level of…read morehonesty on cost and work needed over the dealership.

This is the Ultimate body shop! My vehicle looks so good. The extra time they took to make it right…read morewas well worth it. What a great job! I will definitely use them again if I have another accident. .. but let's hope I don't have another accident!

I only take my truck to this location because Alex and the A&R team provide quality work and…read moreexcellent, honest customer service. I highly recommend them!

I have a car that requires larger tires in the back; Shea's installed all 4 tires the same size…read more Over the past 4 weeks, I have called them (was hung up on twice), emailed them, used their website bot, and even went in person to address. No response except in person visit got a promise a manager would get back to me. They never have. This means i have to get 2 more tires elsewhere, and that the appx $800 I spent on the wrong tires was money wasted. Worst service ever. I'll never do business with them again unless they reach out and fix this. I strongly suggest you stay away from them.

Totally a business that should be shut down,left car to get fixed and payed alot for them to leave…read moremy car even worst than what it was..payed them 1400 dollars to leave me stranded 15 minutes after leaving there shop,I called them and was telling them that they didn't fix nothing and the so called hanged up on me,dont trust these people with your car,they take your money and leave you with no care in the world for their customers,go else where people this place is a joke..not one star will they get from me..

The service and the body work are outstanding..I would recommend them to all the people I know!read more

I was very impressed with my experience with Perez Collision Center. They performed competent work…read moreand were very responsive. My service advisor, Miranda, was friendly and honest. They even identified damage that i had not noticed and repaired it. The repairs took a while, but they were upfront about how long it would take. They can't order the parts until they are sure about all the damage to the vehicle, which they can't always see until they disassemble the affected areas. I am very happy with my experience.